Troubleshooting Guide - ReSound Multi Mic User Manual

TROUBLESHOOTING GUIDE

Symptom
The Multi Mic does not
turn ON
The Multi Mic does not turn
OFF
It is not possible to switch
into the line-in and/or the
FM mode
Volume cannot be changed
using the Multi Mic volume
control
There is no sound in the
hearing instruments al-
though switched into in the
streaming program
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Possible cause
The Power button is not pressed
long enough
The Multi Mic has run out of power
The Power button is not pressed
long enough
FM and line-in are only available
when a plug has been inserted
The volume control on the Multi Mic
may have been locked to a specific
level
The Multi Mic and the hearing in-
strument are out of wireless range
The Multi Mic is no longer powered
on
The Multi Mic has run out of power
Possible Remedy
Press the Power button for a least 1.5 seconds - until the status LED
lights green for 3 seconds
Charge the battery in the Multi Mic
Press the Power button for a least 1.5 seconds - until the status LED
lights green for 3 seconds
Make sure that the mini-jack or FM plug is firmly inserted into the
Multi Mic
Unlock the volume control (see Volume control lock chapter)
Assure that Multi Mic and the hearing instruments are within wireless
range
Power on the Multi Mic and activate streaming again
Charge the battery in the Multi Mic
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