Page 1 All rights reserved. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part is not permitted without written authorization from Ford Motor Company. Ford may change the contents without notice and without incurring obligation.
Page 2: Introduction
Introduction The following warning may be required by California law: CALIFORNIA Proposition 65 Warning WARNING: Engine exhaust, some of its constituents, and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Page 3 INFORMATION ABOUT THIS GUIDE The information found in this guide was in effect at the time of printing. Ford may change the contents without notice and without incurring obligation. EMISSION WARRANTY The New Vehicle Limited Warranty includes Bumper to Bumper Coverage, Safety Restraint Coverage, Corrosion Coverage, and 7.3L...
Page 4 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Air Bag-Front Air Bag-Side Child Seat Child Seat Installation Child Seat Tether Warning Anchorage Brake System Anti-Lock Brake System Brake Fluid - Traction Control...
Page 5 Introduction Vehicle Symbol Glossary Interior Luggage Child Safety Door Compartment Release Lock/Unlock Symbol Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid Power Steering Fluid Level Emission System...
Page 6 Instrumentation Instrument cluster (pg. 8) Gearshift (includes O/D OFF control) (pg. 177) Turn signal control Driver air bag (pg. 84) (pg. 147) Wiper/washer control (pg. 85) Instrument panel dimmer control Traction control* (pg. 29) (pg. 172) Speed control Headlamp Advanced tire (pg.
Page 7 Instrumentation Reverse sensing system* (pg. 78) Message center controls* (pg. 17) Audio system (pg. 40) Climate control system (pg. 30) Power adjustable pedals* (pg. 80) * if equipped...
Page 8: Instrumentation
Instrumentation WARNING LIGHTS AND CHIMES 4 5 6 TEMP H FUEL TRAC BRAKE ACTIVE TRAC RPMX1000 THEFT km/h Some Warning Lights will show in the cluster equipped with a Message Center as words. Low fuel Illuminates as an early reminder of a low fuel condition indicated on the fuel gauge (refer to Fuel gauge in this chapter for more information).
Page 9: Controls And Features
Instrumentation Traction Control system begins applying and releasing the brakes and adjusting the engine characteristics to limit a wheelspin condition. It will be lit for a minimum of four seconds or for the duration of the Traction Control event. For more information, refer to the Driving chapter. Traction Control off light (if equipped) Momentarily illuminates when the...
Page 10 Instrumentation Anti-lock brake system (ABS) Momentarily illuminates when the ignition is turned to the ON position to ensure the circuit is functional. If the light remains on or fails to illuminate, have the system serviced immediately. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the brake warning light also remains illuminated with the parking brake released.
Page 11 Instrumentation lamp does not illuminate at these times, or remains on after releasing the parking brake, seek service immediately. One of the following conditions may exist: • low brake fluid level in the reservoir. • Brake force distribution system failure. The ABS light will also illuminate if this condition is present.
Page 12 Instrumentation Temporary malfunctions may cause your Check Engine light to illuminate. Examples are: 1. The vehicle has run out of fuel. (The engine may misfire or run poorly.) 2. Poor fuel quality or water in the fuel. 3. The fuel cap may not have been properly installed and securely tightened.
Page 13: Seating And Safety Restraints
Instrumentation It may take a long period of time for the system to detect an improperly installed fuel filler cap. For more information, refer to Fuel filler cap in the Maintenance and care chapter. Door ajar Illuminates when the ignition is in the ON position and any door is open.
Page 14 Instrumentation Belt minder chime Sounds intermittently to remind you to fasten your safety belts. For information on the safety belt minder chime, refer to the Seating and safety restraints chapter. Supplemental restraint system (SRS) warning chime For information on the SRS warning chime, refer to the Seating and safety restraints chapter.
Page 15: Driving
Instrumentation Fuel gauge Displays approximately how much F FUEL fuel is in the fuel tank (when the key is in the ON position). The fuel gauge may vary slightly when the vehicle is in motion or after refueling. The ignition should be in the OFF position while the vehicle is being refueled.
Page 16 Instrumentation Engine coolant temperature gauge Indicates the temperature of the engine coolant. At normal operating temperature, the needle remains TEMP H within the normal area (the area between the “H” and “C”). If it enters the red section, the engine is overheating.
Page 17 Instrumentation MESSAGE CENTER (IF EQUIPPED) With the ignition in the ON position, km/h the message center, located on your instrument cluster, displays important vehicle information through a constant monitor of vehicle systems. You may select display features on the message center for a display of status preceded by a brief indicator chime.
Page 18 Instrumentation Language 1. Select this function from the SETUP menu for the current language to be displayed. 2. Pressing the RESET control cycles the message center through each of the language choices. 3. Press and hold the RESET control to set the language choice. Units (English/Metric) 1.
Page 19 Instrumentation 5. doors closed (driver and passenger side). This message can only be reset by closing the door(s). If the RESET control is pressed, PLEASE CLOSE DOOR will be displayed. 6. rear liftgate status 7. exterior lamps (headlamps, front turn, brake, tail and cornering/side repeater lamp status) 8.
Page 20 Instrumentation Driver’s door ajar Warning cannot be reset Passenger door ajar Driver rear door ajar Passenger rear door ajar Check charging system Warning returns after 10 minutes Transmission overheated Check transmission Low fuel level Liftgate ajar Warning returns after the ignition key is turned from OFF to ON Low brake fluid level Check tail lamps...
Page 21 Instrumentation CHECK CHARGING SYSTEM. Displayed when the electrical system is not maintaining proper voltage. If you are operating electrical accessories when the engine is idling at a low speed, turn off as many of the electrical loads as soon as possible. If the warning stays on or comes on when the engine is operating at normal speeds, have the electrical system checked as soon as possible.
Page 22 Instrumentation TURN SIGNAL ON REMINDER. Displayed when the turn signal is activated and the vehicle is driven more that 0.8 km (1/2 mile). LOW WASHER FLUID. Indicates the washer fluid reservoir is less than one quarter full. Check the washer fluid level. Refer to Windshield washer fluid in the Maintenance and care chapter.
Page 23 Instrumentation 3. Press and hold the RESET control for 2 seconds to display “IF NEW OIL HOLD RESET. 4. Press and hold the RESET control to display OIL LIFE SET TO 100%. Your oil life is now reset. To reset the oil monitoring system to your personalized oil life %: 1.
Page 24 Instrumentation • Door sensor • Liftgate sensor • Exterior lamps • Traction control • Washer fluid • Brake Fluid • Compass • Outside temperature Contact your dealer as soon as possible if these messages occur on a regular basis. Compass display (if equipped) The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna.
Page 25 Instrumentation 3. Determine your magnetic zone by referring to the zone map. 4. From Info menu, select the Compass/Outside Temperature function. 5. Press and hold the RESET control until the message center display changes to show the current zone setting. 6.
Page 26 Instrumentation FUEL ECON AVG Select this function from the INFO menu to display your average fuel economy in liters/100 km or miles/gallon. If you calculate your average fuel economy by dividing liters of fuel used by 100 kilometers traveled (miles traveled by gallons used), your figure may be different than displayed for the following reasons: •...
Page 27 Instrumentation DIST TO EMPTY (DTE) Selecting this function from the INFO menu will give you an estimate of how far you can drive with the fuel remaining in your tank under normal driving conditions. Remember to turn the ignition OFF when refueling your vehicle. Otherwise, the display will not show the addition of fuel for a few kilometers (miles).
Page 28 Controls and features HEADLAMP CONTROL Rotate the headlamp control to the first position to turn on the parking lamps. Rotate to the second position to also turn on the headlamps. Daytime running lamps (DRL) (if equipped) Turns the highbeam headlamps on with a reduced output. To activate: •...
Page 29 Controls and features Flash to pass Pull toward you to activate and release to deactivate. Battery saver The battery saver will shut off the exterior lamps 10 minutes after the ignition switch has been turned off and the headlamp control is in the HEADLAMP position.
Page 30 Controls and features AUTOLAMP CONTROL (IF EQUIPPED) The autolamp system provides light AUTO sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. The autolamp system also keeps the lights on for a fixed period of time after the ignition switch is turned to OFF.
Page 31 Controls and features Temperature control Controls the temperature of the airflow inside the vehicle. Mode selector control Controls the direction of the airflow to the inside of the vehicle. • (Panel) — Distributes outside air through the instrument panel registers. •...
Page 32 Controls and features • To reduce humidity buildup inside the vehicle in cold weather conditions, do not drive with the climate control system in the OFF position. • Under normal weather conditions, your vehicle’s climate control system should be left in any position other than OFF when the vehicle is parked.
Page 33 Controls and features Manual heating and air conditioning system (if equipped) • Manual heating and air conditioning system without rear controls (if equipped) • Manual heating and air conditioning system with rear controls (if equipped) FRONT REAR REAR CTL Fan speed control Controls the volume of air circulated in the vehicle.
Page 34 Controls and features Temperature control FRONT REAR REAR CTL Controls the temperature of the airflow for the front part of the passenger compartment. FRONT REAR REAR CTL With the rear fan switch on the main control set to any fan speed (except OFF), the rear temperature control: •...
Page 35 Controls and features Mode selector control The mode selector control allows you to adjust the direction of the airflow to the front part of the passenger compartment. The air conditioning can operate in all modes. However, the air conditioning will only function if the outside temperature is about 6°C (43°F) or higher.
Page 36 Controls and features • (Floor and defrost)-Distributes outside air through the windshield defroster ducts and the floor ducts. Heating and air conditioning capabilities are provided in this mode. In this mode, the air conditioning will automatically engage if the outside temperature is about 6°C (43°F) or higher.
Page 37 Controls and features • To reduce humidity buildup inside the vehicle in warm weather conditions, do not drive with the climate control system in the OFF position. • Under normal weather conditions, your vehicle’s climate control system should be left in any position other than MAX A/C or OFF when the vehicle is parked.
Page 38 Controls and features 3. Set the fan speed to High 4. Direct the outer panel vents towards the side windows To increase airflow to the outer panel vents, close the central panel vents. Do not place objects on top of the instrument panel, as these objects may become projectiles in a collision or sudden stop.
Page 39 Controls and features • If the rear fan control on the main climate control system is set to REAR CTL, rear seat passengers can control their own fan speed and temperature and upper or lower air distribution. The rear climate system fan speed control allows rear passengers to control the volume of air that is distributed from the rear registers.
Page 40 Controls and features REAR WINDOW DEFROSTER (IF EQUIPPED) The rear defroster control is located on the instrument panel. Press the defroster control to clear the rear window of thin ice and fog. • The small LED will illuminate when the defroster is activated. The engine must be running to operate the rear window defroster.
Page 41 Controls and features Volume/power control Press the control to turn the audio PUSH system on or off. Turn the control to raise or lower volume. PUSH If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal”...
Page 42 Controls and features station is located there). Hold the control to move through the frequencies quickly. • Press to move to the next frequency up the band (whether or not a listenable station is located there). Hold for quick movement. Seek function The seek function control works in radio mode.
Page 43 Controls and features Treble adjust The treble adjust control allows you PUSH to increase or decrease the audio system’s treble output. TONE Press the TONE control twice, then use the volume knob to adjust the desired level. Speaker balance adjust Speaker sound distribution can be PUSH adjusted between the right and left...
Page 44 Controls and features • to decrease hours and • to increase hours. SEEK SEEK TUNE TUNE To set the minute, press and hold the CLK control until CLOCK SET TONE appears in the display and press the TUNE control: • to decrease minutes and SEEK SEEK...
Page 45 Controls and features AM/FM Stereo/Cassette (CD changer compatible) VOL - PUSH ON BASS TREB FADE TAPE SEEK SIDE 1 - 2 SCAN TUNE DISCS COMP SHUFFLE Your vehicle is equipped with a delayed accessory feature. This feature enables the audio playing media to continue playing up to 10 minutes after the ignition has been turned off, or until a door is opened.
Page 46 Controls and features If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on. AM/FM select The AM/FM select control works in radio, tape and CD changer modes (if equipped).
Page 47 Controls and features Tune adjust for CD changer (if equipped) • Press to select the previous SEEK disc in the CD changer. (Play will begin on the first track of the TUNE disc unless the CD changer is in DISCS shuffle mode.
Page 48 Controls and features Scan function in radio mode Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the SCAN control again to stop the scan mode. Scan function in CD changer mode (if equipped) Press the SCAN control to hear a brief sampling of all selections on the CD.
Page 49 Controls and features Treble adjust The treble adjust control allows you to increase or decrease the audio system’s treble output. TREB Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. Speaker fade adjust Speaker sound can be adjusted between the front and rear speakers.
Page 50 Controls and features Automatic Music Search The Automatic Music Search feature allows you to quickly locate the beginning of the tape selection being played or to skip to the next selection. TAPE To activate the feature, momentarily depress the TAPE AMS button. Then, press either REW (for the beginning of the current selection) or FF (to advance to the next selection).
Page 51 Controls and features Fast forward The fast forward control works in tape and CD changer modes. To fast forward in tape mode, press SIDE 1 - 2 the 1–2/FF control. Tape direction will automatically reverse when the end of the tape is reached.
Page 52 Controls and features Eject function Press the control to stop and eject a tape. Dolby noise reduction Dolby noise reduction operates only in tape mode. Dolby noise reduction reduces the amount of hiss and static during tape playback. Press the control to activate (and deactivate) Dolby noise reduction.
Page 53 Controls and features • to decrease minutes and SEEK • to increase minutes. TUNE DISCS The CLK control will allow you to switch between media display mode (radio station, stereo information, etc.) and clock display mode (time). When in clock mode, the media information will display for 10 seconds, when the radio is turned on, and then revert to clock information.
Page 54 Controls and features Volume/power control Press the control to turn the audio VOL - PUSH ON system on or off. Audio power can also be turned on by pressing the AM/FM select control or the tape/CD select control. Audio power is turned off by using the volume/power control.
Page 55 Controls and features Tune adjust The tune control works in radio or CD changer mode. Tune adjust in radio mode • Press to move to the next SEEK SEEK frequency down the band (whether or not a listenable TUNE TUNE station is located there).
Page 56 Controls and features Seek function in radio mode • Press to find the next listenable station down the frequency band. • Press to find the next listenable station up the frequency band. SEEK SEEK TUNE TUNE Seek function in tape mode •...
Page 57 Controls and features Scan function in tape mode Press the SCAN control to hear a short sampling of all selections on the tape. (The tape scans in a forward direction. At the end of the tape’s first side, direction automatically reverses to the opposite side of the tape.) To stop on a particular selection, press the control again.
Page 58 Controls and features Starting autoset memory preset 1. Select a frequency using the AM/FM select controls. 2. Press the AUTO control. 3. When the first six strong stations AUTO are filled, the station stored in memory preset control 1 will start playing.
Page 59 Controls and features Press the TREB control then press: • to decrease the treble output • to increase the treble output. Speaker balance adjust Speaker sound distribution can be FADE adjusted between the right and left speakers. Press the BAL control then press: •...
Page 60 Controls and features Tape/CD select • To begin tape play (with a tape loaded into the audio system) TAPE while in the radio or CD mode, press the TAPE control. Press the button during rewind or fast forward to stop the rewind or fast forward function.
Page 61 Controls and features Tape direction select Press SIDE 1–2 to play the alternate SIDE 1-2 side of a tape. Eject function Press the EJ control to stop and eject a tape. Press the EJ control to stop and eject a CD. Dolby noise reduction Dolby noise reduction operates in tape mode.
Page 62 Controls and features order. If equipped with the CD changer, the shuffle feature continues to the next disc after all tracks on the current disc are played. Press the SHUFFLE control to start this feature. Random order play will continue until the SHUFFLE control is pressed again. Setting the clock To set the hour, press and hold the CLK control and press SEEK:...
Page 63 Controls and features The CLK button will allow you to switch between media display mode AUTO (radio station, stereo information, etc.) and clock display mode (time). When in clock mode, the media information will display for 10 seconds, when the radio is turned on, and then revert to clock information.
Page 64 Controls and features If there is a discrepancy between the rear seat and the front audio controls, (i.e, both trying to listen to the same playing media), the front audio system will receive the desired selection. Adjusting the volume Press the + control to increase volume.
Page 65 Controls and features Memory preset control Push the MEM control successively to allow rear seat passengers to VOLUME MEDIA SEEK scroll through the six memory presets in AM, FM1, or FM2. Push the MEM control in CD changer mode (if equipped) to advance to the next disc.
Page 66 Controls and features Volume/power control Press the control to turn the audio system on or off. PUSH ON Turn the control to raise or lower volume. If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal”...
Page 67 Controls and features • Press to move to the next frequency up the band (whether or not a listenable station is located there). Hold for quick movement. Tune adjust for CD mode • Press to select the previous disc. (Play will begin on the first track of the disc unless shuffle DISC mode is engaged.) Refer to...
Page 68 Controls and features Scan function in radio mode Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the SCAN control again to stop the scan mode. Scan function in CD mode Press the SCAN control to hear a short sampling of all selections on the CD.
Page 69 Controls and features Starting autostore 1. Press and momentarily hold the AM/FM control. 2. AUTOSET will flash in the display as the frequency band is scrolled through. 3. When the six strongest stations are filled, the station stored in memory preset control 1 will start playing.
Page 70 Controls and features Display description Six circles are always lit in the digital display. These signify the six CD slots in the audio system. When a disc is loaded into a particular slot (1–6), the number inside that specific circle lights. If the circle is empty, there is no CD in that particular slot.
Page 71 Controls and features Eject Press the EJ control to stop and eject a CD. You can choose which CD will be ejected by pressing the EJ control and the desired preset number (1–6). For example, to eject CD#2, press the EJ control and then press the preset #2 control.
Page 72 Controls and features When in fast forward mode, your audio system will automatically lower the volume level of the playing media. Shuffle feature Press the SHUF control until the SHUF desired shuffle mode is displayed. The audio system will then engage the desired shuffle mode.
Page 73 Controls and features Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. FADE Press the BAL control. Use the SEL control to adjust the sound between the speakers. Speaker fade adjust Speaker sound can be adjusted between the front and rear speakers.
Page 74 Controls and features SELECT HOURS, SELECT MINUTES— Allows you to adjust the hours and minutes. Refer to Setting the clock. TRAFFIC ON/OFF— Traffic announcements can be programmed as local or distant. Refer to Traffic announcements. RDS ON/OFF— This feature allows your audio system to receive text information from RDS-equipped FM radio stations.
Page 75 Controls and features Traffic announcements not available in most U.S. markets. Program type This feature allows you to search for RDS stations selectively by their program type. Press the MENU control until FIND program type is displayed. MENU Use the SEL control to select the program type.
Page 76 Controls and features Mute mode Press the control to mute the playing media. Press the control again to return to the playing media. Setting the clock Press the MENU control until SELECT HOUR or SELECT MINUTE is displayed. Use the SEL control to manually set the time.
Page 77 Controls and features Do not insert any promotional (odd shaped or sized) discs, or discs with removable labels into the CD player as jamming may occur. Cleaning cassette player (if equipped) Clean the tape player head with a cassette cleaning cartridge after 10 to 12 hours of play in order to maintain the best sound and operation.
Page 78 Controls and features • Station overload. Weak signals are sometimes captured by stronger signals when you pass a broadcast tower. A stronger signal may temporarily overtake a weaker signal and play while the weak station frequency is displayed. The audio system automatically switches to single channel reception if it will improve the reception of a station normally received in stereo.
Page 79 Controls and features This system is not designed to prevent contact with small or moving objects. The system is designed to provide a warning to assist the driver in detecting large stationary objects to avoid damaging the vehicle. The system may not detect smaller objects, particularly those close to the ground.
Page 80 Controls and features The OFF indicator remains illuminated when the system is disabled. The system defaults to ON every time the reverse gear is selected. Press the control to disable or enable the system. The indicator will remain illuminated to indicate a failure of the reverse sensing system.
Page 81 Controls and features TRACTION CONTROL (IF EQUIPPED) This control can be used to turn the Traction Control on or off. Refer to the Traction Control section of the Driving chapter for more information. POSITIONS OF THE IGNITION 1. ACCESSORY, allows the electrical accessories such as the radio to operate while the engine is not running.
Page 82 Controls and features To turn speed control on • Press ON. Vehicle speed cannot be controlled until the vehicle is traveling at or above 48 km/h (30 mph). Do not use the speed control in heavy traffic or on roads that are winding, slippery, or unpaved.
Page 83 Controls and features If your vehicle slows down more than 16 km/h (10 mph) below your set speed on an uphill, your speed control will disengage. This is normal. Pressing RES will re-engage it. Do not use the speed control in heavy traffic or on roads that are winding, slippery, or unpaved.
Page 84 Controls and features To disengage speed control • Depress the brake pedal. Disengaging the speed control will not erase the previously programmed set speed. Pressing OFF will erase the previously programmed set speed. To return to a previously set speed •...
Page 85 Controls and features WINDSHIELD WIPER/WASHER CONTROLS Rotate the windshield wiper control to the desired interval, low or high speed position. The bars of varying length are for intermittent wipers. When in this position rotate the control upward for fast intervals and downward for slow intervals.
Page 86 Controls and features OVERDRIVE CONTROL Activating overdrive (Overdrive) is the normal drive position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through all available gears. Deactivating overdrive Press the Transmission Control Switch (TCS) located on the end of the gearshift lever.
Page 87 Controls and features TILT STEERING WHEEL (IF EQUIPPED) Pull the tilt steering control toward you to move the steering wheel up or down. Hold the control while adjusting the wheel to the desired position, then release the control to lock the steering wheel in position. Never adjust the steering wheel when the vehicle is moving.
Page 88 Controls and features POWER WINDOWS (IF EQUIPPED) Press and hold the rocker switches to open and close windows. • Press the top portion of the rocker switch to close. AUTO • Press the bottom portion of the rocker switch to open. AUTO One touch down •...
Page 89 Controls and features Accessory delay With accessory delay, the window switches may be used for up to ten minutes after the ignition switch is turned to the OFF position or until any door is opened. Power vent windows (if equipped) Your vehicle may be equipped with rear power vent windows which are operated the same as the front...
Page 90 Controls and features Heated outside mirrors (if equipped) Both mirrors are heated automatically to remove ice, mist and fog when the rear window defrost is activated. Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place.
Page 91 Controls and features POWER DOOR LOCKS (IF EQUIPPED) Press control to unlock all doors. Press control to lock all doors. Memory lock If you lock your doors with the power lock switch or the remote transmitter while the sliding door is open, the door will automatically lock after it is closed.
Page 92 Controls and features If your vehicle is equipped with Power Sliding Door(s), refer to the Power Sliding Door section of this chapter for more information on how the childproof locks operate with this system. MEMORY SEATS/REARVIEW MIRRORS/ADJUSTABLE PEDALS (IF EQUIPPED) This system allows automatic positioning of the driver seat, outside rearview mirrors, and...
Page 93 Controls and features Press the control to turn the mirror OFF or AUTO. The mirror will automatically return to the normal state whenever the AUTO vehicle is placed in R (Reverse)(when the mirror is on) to ensure a bright clear view when backing up.
Page 94: Customer Assistance
Controls and features Programming Do not program the HomeLink Universal Transceiver with the vehicle parked in the garage. 1. Prepare for programming the HomeLink Universal Transceiver by erasing the three factory default PLAY codes by holding down the two outside buttons until the red light begins to flash after 20 seconds.
Page 95 Controls and features To program your hand-held transmitters: • continue to hold the button on PLAY the HomeLink Universal Transceiver. • press and re-press the hand-held transmitter button every two seconds until the red light changes from a slow to a fast flash. Operating the HomeLink Universal Transceiver Once programmed, the HomeLink Universal Transceiver can be used in...
Page 96 Controls and features 3. Press and release the programmed HomeLink button. Press and release the HomeLink PLAY button a second time to complete the training process. (Some garage door openers may require this procedure to be done a third time to complete the training).
Page 97 Controls and features Operating TravelNote TravelNote records and stores messages for up to three minutes in total length with simple controls. When you get an idea or remember something important while you’re driving, you don’t have to try to scribble it down or pull off the side of the road. All you have to do is push a button and begin speaking.
Page 98 Controls and features To delete a message: 1. Press and release the DEL button while listening to a message or PLAY shortly after. The indicator light will flash green twice. 2. To delete all recorded messages, simultaneously press and release the PLAY and REC buttons at the same time.
Page 99 Controls and features Rear courtesy/reading lamps (if equipped) The courtesy lamp lights can be turned on with rocker switch at any time. Rear dome lamp The dome lamp lights when: • any door is opened. • the instrument panel dimmer switch is held up until the courtesy lamps come on.
Page 100 Controls and features Installing a garage door opener (if equipped) The storage compartment can be converted to accommodate a variety of aftermarket garage door openers: • Remove the storage clip from the aftermarket transmitter. • Place Velcro hook onto side of aftermarket transmitter opposite of actuator control.
Page 101 Controls and features Map lamps (if equipped) The map lamps and controls are located on the dome lamp. Press the controls on either side of each map lamp to activate the lamps. Power Sliding Door (if equipped) The overhead console consists of the Power Sliding Door (PSD) ON/OFF control (with indicator light) and the right and left hand...
Page 102 Controls and features and the Remote Entry System will remain functional with the system shut OFF. The sliding door must be unlocked for it to operate. The key does not have to be in the ignition. To help avoid accidental operation of the Power Sliding Door, disable the PSD second row passenger controls by pushing the overhead console control to OFF.
Page 103 Controls and features The door will close completely and latch using these options. With the ON/OFF control in the OFF position, either sliding door can be closed by pulling the inside or outside handle and sliding the door all the way forward to the latched position manually.
Page 104 Controls and features Sliding Door Child Safety Lock Your vehicle is equipped with a sliding door child safety lock that helps prevent passengers from operating the sliding door by using the inside door handle. This lock is on both doors if equipped. The child safety lock lever is located in the inside of the sliding door, on the front edge of the door.
Page 105 When installed properly, the locator will not screw down tightly, but will rotate freely. Use only Ford original Equipment floor mats. Do not stack multiple floor mats over the Ford original equipment floor mats as they are not positively retained.
Page 106 Controls and features • unlock/open a RH power sliding door and/or LH power sliding door (if equipped). • activate the personal alarm. • arm and disarm the perimeter anti-theft system (if equipped). The lock/unlock features will operate with the vehicle in P (Park) or N (Neutral) and the ignition in the OFF, ACC or RUN positions.
Page 107 Controls and features • 5–button remote Press this control to unlock the driver door and disarm the anti-theft system (if equipped). The interior lamps will illuminate. Press the control again within three seconds to unlock all doors and liftgate. If the control is pressed a third time within three seconds, the vehicle will chirp the horn once if all doors/hood are closed or twice if any door/hood is open.
Page 108 Controls and features Press this control twice within three seconds to open the power sliding door (if equipped). The interior lamps will illuminate. Press this control another two times within three seconds to close the power sliding door and turn off the interior lights. Locking the doors •...
Page 109 Controls and features To confirm doors/hood are closed and locked, press the control a second time within three seconds. The door(s) will lock again and the horn will chirp once. If any of the doors are open or ajar, the horn will make two quick chirps, reminding you to properly close all doors/hood.
Page 110 Controls and features The personal panic alarm will cycle the horn and turn signals on/off plus illuminate the interior lights. To deactivate the alarm, press the control again or turn the ignition to RUN or ACC. Illuminated entry The interior lights will illuminate when the remote entry Unlock or Panic control is pressed with the doors closed or when unlocking or opening a power sliding door (if equipped).
Page 111 Controls and features 1. Twist a thin coin between the two halves of the transmitter near the key ring. DO NOT TAKE THE FRONT PART OF THE TRANSMITTER APART. 2. Place the positive (+) side of new battery in the same orientation. Refer to the diagram inside the transmitter unit.
Page 112 Controls and features • 5–button remote If a transmitter has been lost or if you would like to purchase additional transmitters for your vehicle (up to four may be programmed into memory), take all your vehicle’s transmitters to your dealer or perform the reprogramming procedure yourself.
Page 113 Controls and features Press the memory feature control to move to the previously stored seat/mirror/adjustable pedal positions. Activating/deactivating the memory feature on your remote transmitter The memory feature from the remote transmitter can be turned off/on, however, the memory control buttons will continue to operate. Before following the procedure, make sure that the ignition is OFF and all doors and the liftgate window are closed.
Page 114 Controls and features Deactivating/activating the autolock feature The deactivating/activating the autolock feature can be turned off by the keyless entry pad (if equipped) on your door or by your dealer. Deactivating/activating the illuminated exit feature The illuminated exit feature can be turned off by your dealer. KEYLESS ENTRY SYSTEM With the keyless entry keypad, you can: •...
Page 115 Controls and features If you wish to erase your personal code, use the following instructions: 1. Enter factory set code. 2. Press 1/2 control within five seconds of step one. 7 8 9 0 3. Press 1/2 control and hold for 2 seconds.
Page 116 This system prevents the engine from being started unless a coded key is used. The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
Page 117 Controls and features Automatic arming The vehicle is armed immediately after switching the ignition to the 3 (OFF) position. The light in THEFT the instrument cluster will flash every two seconds when the vehicle is armed. Automatic disarming Switching the ignition to the 4 (ON) position with a coded key disarms the vehicle.
Page 118 Controls and features The SecuriLock passive anti-theft system is not compatible with non-Ford (aftermarket) remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Large metallic objects, electronic devices on the key chain that can be...
Page 119 Controls and features If an unprogrammed key is used in the ignition it will cause a “NO START” condition. Programming spare keys A maximum of eight keys can be coded to your vehicle. Only SecuriLock keys can be used. To program a coded key yourself, you will need two previously programmed coded keys (keys that already operate your vehicle’s engine) and the new unprogrammed key(s) readily accessible for timely implementation of each step in the procedure.
Page 120 Controls and features If not successful, the new coded key(s) will not start the vehicle’s engine and the theft indicator will flash on and off. If failure repeats, bring your vehicle to your dealership to have the new spare key(s) programmed. AUXILIARY POWER POINT Power outlets are designed for accessory plugs only.
Page 121 Controls and features Cargo Area Features Cargo net (if equipped) The cargo net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Do not put more than 22 kg (50 lbs.) in the net. This net is not designed to restrain objects during a collision. Utility hooks (if equipped) The utility hooks can be used to hang small items.
Page 122 Seating and safety restraints SEATING Adjustable head restraints (if equipped) Your vehicle’s seats may be equipped with head restraints which are vertically adjustable. The purpose of these head restraints is to help limit head motion in the event of a rear collision. To properly adjust your head restraints, lift the head restraint so that it is located directly behind your head or as close to that position as possible.
Page 123 Seating and safety restraints Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Reclining the seatback can reduce the effectiveness of the seat’s safety belt in the event of a collision. Lift handle to move seat forward or backward.
Page 124 Seating and safety restraints Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Reclining the seatback can reduce the effectiveness of the seat’s safety belt in the event of a collision. Press control to move front or rear of seat up and down.
Page 125 Seating and safety restraints Using the power lumbar support (if equipped) The power lumbar control is located on the inboard side of the seat. Press one side of the control to adjust firmness. Press the other side of the control to adjust softness.
Page 126 Seating and safety restraints head or as close to that position as possible. Refer to the following to raise and lower the head restraints. The head restraints can be moved up and down. Push control to lower head restraint. Seat mounted cup holders (if equipped) Your vehicle may be equipped with cupholders mounted on the outboard sides of the second row seat(s).
Page 127 Seating and safety restraints Adjusting rear seats Lift control to move seat forward or backward. • 2nd row bucket seat • 2nd / 3rd row bench seat or 2nd row bucket console seat Pull control up to adjust seatback position.
Page 128 Seating and safety restraints Pull control up to flip seatback to forward flat position. Accessing the 3rd row seat If your vehicle has an adjustable 2nd row bench seat or 2nd row bucket console seat, it can be adjusted to allow easier access to the 3rd row seat by sliding the seat forward, folding the seatback to the forward flat position, or using the recline control to adjust seatback forward.
Page 129 Seating and safety restraints Bench seat or Bucket Console seat To remove the seats: 1. (For 2nd row bench seat only.) Disengage the lap/shoulder belt from the side of the seat belt detach anchors (if equipped) by inserting the seatbelt tongue or a key into the slot in the detachable anchor and lifting upward.
Page 130 Seating and safety restraints 2. (For 2nd row bench seat only.) Using the clip attached to the end of the shoulder belt(s), clip the end of the belt to the stationary portion of the shoulder belt coming out of the trim panel. The end of the shoulder belt must be clipped in order to keep it from striking anything during vehicle operation.
Page 131: Index
Seating and safety restraints 4. Lift up the back of the seat by the release controls to clear the floor latches and then pull the seat rearward until the front hooks have come out of the floor tubs. 5. Remove the seat. To install the seat: 1.
Page 132 Seating and safety restraints • Indexed to far left • Indexed to far right The 3rd row bench seat can be placed in the 2nd row position. 3. Align seat front hooks to front tub pins, lower back of seat into the rear tubs until both release controls latch into place.
Page 133 Seating and safety restraints 1. From behind the seat, pull straight back on the release controls located on each side of the seat, releasing the rear floor latches. 2. Lift up the back of the seat by the release controls to clear the floor latches and then pull the seat rearward until the front hooks have come out of the floor tubs.
Page 134 Seating and safety restraints appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations. Your vehicle’s Personal Safety System consists of: • Driver and passenger dual-stage air bag supplemental restraints. • Front safety belts with pretensioners, energy management retractors, and safety belt usage sensors.
Page 135 If your vehicle is equipped with this feature, there will be a label located under the front passenger seat which is marked “OCS”. Alternatively, you may take your vehicle to any Ford or Lincoln Mercury dealer for assistance. For air bags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the air bag when it begins to inflate.
Page 136 Seating and safety restraints The passenger occupant classification sensor can automatically turn off the passenger front air bag and side air bag (if equipped). The system is designed to help protect small (child size) occupants from air bag deployments when they are improperly seated or restrained in the front passenger seat contrary to proper child-seating or restraint usage recommendations.
Page 137 Seating and safety restraints The Restraints Control Module (RCM) monitors its own internal circuits and the circuits for the air bag supplemental restraints, crash sensor(s), safety belt pretensioners, front safety belt buckle sensors, driver seat position sensor, and passenger occupant classification sensor (if equipped).
Page 138 Seating and safety restraints It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts.
Page 139 Seating and safety restraints 2. To unfasten, push the release button and remove the tongue from the buckle. The front and rear outboard safety restraints in the vehicle are combination lap and shoulder belts. The front and rear seat passenger outboard safety belts have locking cinch tongues described below: Safety belts with locking cinch tongue The locking cinch tongue will slide up and down the belt webbing when...
Page 140 Seating and safety restraints How to fasten the cinch tongue 1. Pull the combination lap and shoulder belt from the retractor so that the shoulder belt portion of the safety belt crosses your shoulder and chest. 2. Be sure the belt is not twisted. If the belt is twisted, remove the twist. 3.
Page 141 Seating and safety restraints Failure to replace the Belt and Retractor assembly after an accident could increase the risk of injury in a collision. Lap belts Adjusting the center lap belt The lap belt does not adjust automatically. The lap belt should fit snugly and as low as possible around the hips, not across the waist.
Page 142 Seating and safety restraints Safety belt height adjustment Your vehicle has safety belt height adjustments for the driver, front passenger and second row passengers. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To lower the shoulder belt height, push the button and slide the height adjuster down.
Page 143 Seating and safety restraints Conditions of operation If... Then... The driver’s safety belt is not The safety belt warning light buckled before the ignition switch illuminates 1-2 minutes and the is turned to the ON position... warning chime sounds 4-8 seconds.
Page 144 I’m not going far 3 of 4 fatal crashes occur within 25 miles of home. Belts are Ford designs its safety belts to enhance comfort. If uncomfortable you are uncomfortable - try different positions for the safety belt upper anchorage and seatback which should be as upright as possible;...
Page 145 Seating and safety restraints One time disable Anytime the safety belt is buckled and then unbuckled during an ignition ON cycle, Belt Minder will be disabled for that ignition cycle only. Deactivating/activating the belt minder feature Read steps 1 - 9 thoroughly before proceeding with the deactivation/activation programming procedure.
Page 146 (if equipped), child safety seat tether bracket assemblies (if equipped), and attaching hardware, should be inspected after a collision. Ford recommends that all safety belt assemblies used in vehicles involved in a collision be replaced. However, if the collision was...
Page 147 This information will assist Ford in the servicing of your vehicle and may help Ford better understand real world collisions and further improve the safety of future vehicles.
Page 148 Seating and safety restraints air bags plus safety belts in impacts for which the air bags are designed to deploy, and air bags do not offer any protection in crashes for which they do not deploy. Important supplemental restraint system (SRS) precautions The supplemental restraint system is designed to work with the safety belt to help protect the driver and...
Page 149 Do not attempt to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. See your Ford or Lincoln Mercury dealer. Modifications to the front end of the vehicle, including frame, bumper, front end body structure and tow hooks may effect the performance of the air bag sensors increasing the risk of injury.
Page 150 Seating and safety restraints Determining if the system is operational The supplemental restraint system uses a warning indicator in the instrument cluster or a back-up tone to indicate the condition of the system. Refer to the Restraints Warning Indicator section in the Instrumentation chapter.
Page 151 Seating and safety restraints The air bags inflate and deflate rapidly upon activation. After air bag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the...
Page 152 Do not attempt to service, repair, or modify the air bag Supplemental Restraint System, its fuses or the seat cover on a seat containing an air bag. See your Ford or Lincoln Mercury dealer. All occupants of the vehicle including the driver should always...
Page 153 Seating and safety restraints How does the side air bag system work? The side air bag system consists of the following: • An inflatable nylon bag (air bag) with a gas generator concealed behind the outboard bolster of the driver and front passenger seatbacks.
Page 154 Seating and safety restraints Several air bag system components get hot after inflation. Do not touch them after inflation. If the side air bag has deployed, the air bag will not function again. The side air bag system (including the seat) must be inspected and serviced by a qualified technician in accordance with...
Page 155 To improve the fit of lap and shoulder belts on children who have outgrown child safety seats, Ford recommends use of a belt-positioning booster seat that is labelled as conforming to all applicable Federal motor vehicle safety standards. Belt-positioning booster seats raise the child and provide a shorter, firmer seating cushion that encourages safer seating posture and better fit of lap and shoulder belts on the child.
Page 156 • Place seat back in upright position. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position which is capable of providing a tether anchorage. For more information on top tether...
Page 157 Seating and safety restraints Carefully follow all of the manufacturer’s instructions included with the safety seat you put in your vehicle. If you do not install and use the safety seat properly, the child may be injured in a sudden stop or collision.
Page 158 Seating and safety restraints 2. Grasp the belt webbing below the tongue and pull as much of the belt out of the retractor as possible. Hold the belt out. 3. With your other hand, grasp the tip (metal portion) of the tongue (not the cover) and slide the tongue up the webbing as far as it will go.
Page 159 Seating and safety restraints 6. While pushing down with your knee on the child seat pull up on the shoulder belt portion to tighten the lap belt portion of the combination lap and shoulder belt. 7. Allow the safety belt to retract and remove any slack in the belt to securely tighten the child safety seat in the vehicle.
Page 160 Seating and safety restraints 5. Push down on the child seat while pulling on the loose end of the lap belt webbing to tighten the belt. 6. Before placing the child into the child seat, forcibly tilt the child seat from side to side and in forward direction to make sure that the seat is held securely in place.
Page 161 Seating and safety restraints Front passenger seating position (manual adjusting seats only) 1. Position the child safety seat on the passenger seat cushion. 2. Route the child safety seat tether strap over the back of the seat. 3. Grasp the tether strap and position it to the seat frame.
Page 162 Seating and safety restraints 4. Rotate the tether strap. 5. Clip the tether strap to the seat frame. If the tether strap is clipped incorrectly (as shown) the child safety seat may not be retained properly in the event of a collision.
Page 163 Seating and safety restraints 8. Tighten the child safety seat tether strap according to the manufacturer’s instructions. Rear seating positions Follow steps 1–8 as described above for the following available seats: • 2nd row bucket • 2nd row bench...
Page 164 Seating and safety restraints • 3rd row bench For additional important safety information on the proper use of seatbelts, child seats and infant seats, please read the entire Seating and safety restraints chapter in this owner’s guide. Attaching child safety seats with LATCH attachments for child seat anchors Some child safety seats are labeled as LATCH or LATCH-compatible child seats.
Page 165 Seating and safety restraints Do not attach a child seat to any lower anchors used for child seat installation if an adjacent child seat is attached to that anchor. In a crash, one anchor may not be strong enough to hold two child seat attachments and may break, causing serious injury or death.
Page 166 Starting PREPARING TO START YOUR VEHICLE Engine starting is controlled by the powertrain control system. This system meets all Canadian Interference-Causing Equipment standard requirements regulating the impulse electrical field strength of radio noise. When starting a fuel-injected engine, avoid pressing the accelerator before or during starting.
Page 167 Starting 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park). 4. Make sure the parking brake is set. 5. Turn the key to 4 (ON) without turning the key to 5 (START). If there is difficulty in turning the key, firmly rotate the steering wheel left and right until the key turns...
Page 168 Starting • If the driver’s safety belt is fastened, the light may not illuminate. • When the key is turned to the 4 (ON) position, the fuel pump is actuated for a few seconds equalizing the fuel pressure for proper starting.
Page 169 Starting To prevent electrical shock, do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. Guarding against exhaust fumes Although odorless and colorless, carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. If you ever smell exhaust fumes of any kind inside your vehicle, have your dealer inspect and fix your vehicle immediately.
Page 170 Driving BRAKES Your service brakes are self-adjusting. Refer to the scheduled maintenance guide for scheduled maintenance. Occasional brake noise is normal and often does not indicate a performance concern with the vehicle’s brake system. In normal operation, automotive brake systems may emit occasional or intermittent squeal or groan noises when the brakes are applied.
Page 171 Driving ABS warning lamp warning lamp in the instrument cluster momentarily illuminates when the ignition is turned to the ON position. If the light does not illuminate momentarily at start up or remains on the ABS needs to be serviced. With the ABS light on, the anti-lock brake system is disabled and normal braking is still effective unless the...
Page 172 Driving The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the ignition is turned ON) until the parking brake is released. The parking brake is not recommended to stop a moving vehicle. However, if the normal brakes fail, the parking brake can be used to stop your vehicle in an emergency.
Page 173 Driving The Traction Control system will assist you in making better use of available traction on slippery surfaces. The system is a driver aid which makes your vehicle easier to handle primarily on snow and ice covered roads. During Traction Control operation, TRACTION CONTROL OK is displayed on the message center (if equipped).
Page 174 Driving AdvanceTrac constantly monitors the vehicle motion relative to the driver’s intended course. This is done by using added sensors that compare the steering inputs from the driver with the actual motion of the vehicle. When there is a discrepancy between the driver’s inputs and the vehicle motion, AdvanceTrac changes the force at each tire to help control the vehicle.
Page 175 Driving The AdvanceTrac on/off control button allows the driver to control the availability of the Traction Control and AdvanceTrac system. This is independent of the ABS function, which can NOT be switched off by the driver. The AdvanceTrac system status is indicated by a “TRAC ACTIVE”...
Page 176 Driving If you find yourself regularly experiencing AdvanceTrac events, you are driving too fast for conditions, you should reduce your speed, and drive less aggressively. Speed Control should NOT be used under these conditions. AdvanceTrac is limited by the laws of physics. It is always possible to lose control of a vehicle due to inappropriate driver inputs for the conditions.
Page 177 Driving If the gearshift lever cannot be moved from P (Park) with the brake pedal depressed, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside emergencies chapter. Do not drive your vehicle until you verify that the brakelamps are working.
Page 178 Driving Your automatic overdrive transaxle provides fully automatic operation in either (Overdrive) or with the ON/OFF O/D OFF switch depressed. Driving with the gearshift lever in (Overdrive) gives the best fuel economy for normal driving conditions. For manual control start in 1 (First) and then shift manually. To put your vehicle in gear, start the P R N D 2 1 engine, depress the brake pedal,...
Page 179 Driving R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward. You should always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in the N (Neutral) position, the vehicle can be started and is free to roll.
Page 180 Driving When to use (Overdrive) or press the O/D OFF switch You will notice that there is only one drive position ( [Overdrive]) on your gearshift indicator (instead of ON/OFF Drive and Overdrive). However, you will find a control labeled O/D located on the gearshift lever.
Page 181 Driving When parking, do not use the gearshift in place of the parking brake. Always set the parking brake fully and make sure that the gearshift is securely latched in Park (P). Turn off the ignition whenever you leave your vehicle. Never leave your vehicle unattended while it is running.
Page 182 Driving • GAWR (Gross Axle Weight Rating): Carrying capacity for each axle system. The GAWR is specific to each vehicle and is listed on the Safety Certification Label on the driver’s door pillar. • GCW (Gross Combined Weight): The combined weight of the towing vehicle (including passengers and cargo) and the trailer.
Page 183 Driving Always ensure that the weight of passengers, cargo and equipment being carried is within the weight limitations that have been established for your vehicle including both gross vehicle weight and Front and rear gross axle weight rating limits. Under no circumstance should these limitations be exceeded.
Page 184 Driving • Refer to the instructions included with towing accessories for the proper installation and adjustment specifications. If your vehicle is equipped with the optional heavy duty trailer tow wiring, it is pre-wired for trailer towing. An electrical connector is provided under the instrument panel for installing a customer-supplied electric brake controller.
Page 185 Driving Safety chains Always connect the trailer’s safety chains to the hook retainers on the hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you.
Page 186 Driving Driving while you tow When towing a trailer: • Ensure that you turn off your speed control. The speed control may shut off automatically when you are towing on long, steep grades. • Consult your local motor vehicle speed regulations for towing a trailer. •...
Page 187 Driving All Front Wheel Drive (FWD) vehicles An example of recreational towing is towing your vehicle behind a Motorhome. The following recreational towing guidelines are designed to ensure that your transmission is not damaged. It is not recommended to tow front wheel drive vehicles with the front drive wheels on the ground. It is recommended to tow your vehicle with the drive wheels on a dolly or two wheel car hauling trailer.
Page 188: Roadside Emergencies
Roadside emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: • 24–hours, seven days a week •...
Page 189 Roadside coverage beyond basic warranty In the United States, you may purchase additional roadside assistance coverage beyond this period through the Ford Auto Club by contacting your Ford or Lincoln Mercury dealer. Similarly in Canada, you may purchase additional coverage beyond the basic coverage period by consulting the Ford Roadside Assistance Club brochure or by calling 1–877–294–CLUB (1–877–294–2582).
Page 190 Roadside emergencies The fuel pump shut-off switch is located behind the service panel on the right side of the cargo area. Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the OFF position. 2.
Page 191 Roadside emergencies Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. Standard fuse amperage rating and color COLOR Cartridge Fuse Mini Standard...
Page 192 Roadside emergencies The pull fuse is located under the instrument panel and is visible from the exterior of the fuse panel cover. The fuse holder is designed to allow you to pull the fuse (#6) from the fuse panel circuit without having to completely remove it from the fuse panel.
Page 193 Roadside emergencies The fuses are coded as follows: Fuse/Relay Fuse Amp Passenger Compartment Location Rating Fuse Panel Description Right Stepwell Lamp, Left Stepwell Lamp, Right Puddle Lamp, Left Puddle Lamp, Left 2nd Row Reading Lamp, Right 2nd Row Reading Lamp, Left 3rd Row Reading Lamp, Right 3rd Row Reading Lamp, Cargo Lamp, Dome Lamp, Map Lamp, LH Visor/Vanity Lamp, RH Visor/Vanity Lamp,...
Page 194 Roadside emergencies Fuse/Relay Fuse Amp Passenger Compartment Location Rating Fuse Panel Description Heated Backlite Relay (coil), Speed Control Module, ABS Module or IVD Module, Heat Seat Switch (RH/LH) (if equipped), Heated Seat Module (RH/LH) (if equipped), Cluster, Front Temp Blend Door Actuator, Brake Shift Interlock Solenoid, Powertrain Control Module, Power Sliding Door Module RH and LH, Reverse Sensing...
Page 195 Roadside emergencies Fuse/Relay Fuse Amp Passenger Compartment Location Rating Fuse Panel Description — Not Used Radio (anti-theft) Airbag Module, passenger airbag deactivated indicator, passenger seat weight pressure sensor ECU — Not Used Cluster — Not Used Relay 1 — Switched System Power Relay #4 Relay 2 —...
Page 196 Roadside emergencies The high-current fuses are coded as follows: Fuse/Relay Fuse Amp Power Distribution Box Description Location Rating 30A* Powertrain Control Module Relay 10A* Powertrain Control Module, Front Electronic Module 10A* A/C Compressor Clutch 25A* Horns, Horn Relay (coil) 15A* Fuel Pump Motor, Powertrain Control Module 30A*...
Page 197 Roadside emergencies Fuse/Relay Fuse Amp Power Distribution Box Description Location Rating 15A* Left Headlamp (Low and High Beam) 10A* Alternator Field Sense 10A* Front Electronic Module (LH Door Lock Motor) 20A* T/T park Lamps 20A* T/T Turn Lamps — Not Used —...
Page 198 Roadside emergencies Fuse/Relay Fuse Amp Power Distribution Box Description Location Rating 30A** Delayed Accessory Relay, Delayed Accessory Relay (coil), Front Electronic Module, RHF Window Motor 50A** RH/LH Engine Cooling Fan Motors, Cooling Fan Dropping Resistor — Not Used 30A** Heated Seat Modules (RH/LH) 50A** RH Power Sliding Door Module 40A**...
Page 199 Roadside emergencies Fuse/Relay Fuse Amp Power Distribution Box Description Location Rating — Front Wiper Hi/Low Relay — Low Speed Engine Cooling Fan Relay — Starter Interrupt Relay — High Speed Engine Cooling Fan Relay — Powertrain Control Module Relay — Not Used —...
Page 200 Roadside emergencies • drive through an automatic car wash, because of the vehicle’s reduced ground clearance • try to repair the temporary spare tire or remove it from its wheel • use the wheel for any other type of vehicle Location of the spare tire and tools The spare tire and tools for your vehicle are stowed in the following locations:...
Page 201 Roadside emergencies 3. Turn the wrench counterclockwise until tire is lowered to the ground and the cable is slightly slack. 4. Remove the retainer from the spare tire. Stowing the spare or flat tire 1. Lay the tire on the ground with the interior side facing up. 2.
Page 202 Roadside emergencies Tire change procedure When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
Page 203 7. Loosen each wheel lug nut one-half turn counterclockwise but do not remove them until the wheel is raised off the ground. If Ford Accessory Running Boards have been installed, use the jack adapters supplied with the running boards as described on the inside of the jack storage area.
Page 204 Roadside emergencies 9. Turn the jack handle clockwise until the wheel is completely off the ground. To lessen the risk of personal injury, do not put any part of your body under the vehicle while changing a tire. Do not start the engine when your vehicle is on the jack.
Page 205 Roadside emergencies JUMP STARTING YOUR VEHICLE The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. Do not push start your vehicle. You could damage the catalytic converter.
Page 206 Roadside emergencies Connecting the jumper cables 1. Connect the positive (+) booster cable to the positive (+) terminal of the discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery.
Page 207 Roadside emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
Page 208 Roadside emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
Page 209 Roadside emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
Page 210 It is recommended that your vehicle be towed by wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure.
Page 211 If the vehicle is towed by other means or incorrectly, vehicle damage may occur. Ford Motor Company provides a towing manual for all authorized tow truck operators. Have your tow truck operator refer to this manual for proper hook-up and towing procedures for your vehicle.
Page 212: Maintenance And Care
Maintenance and care SERVICE RECOMMENDATIONS To help you service your vehicle: • We highlight do-it-yourself items in the engine compartment for easy location. • We provide a scheduled maintenance guide which makes tracking routine service easy. If your vehicle requires professional service, your dealership can provide the necessary parts and service.
Page 213 Maintenance and care Do not start your engine with the air cleaner removed and do not remove it while the engine is running. OPENING THE HOOD 1. Inside the vehicle, pull the hood release handle located under the bottom left corner of the instrument panel.
Page 214 Maintenance and care IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.8L OHV V6 engine 1. Brake fluid reservoir 2. Air filter assembly 3. Power distribution box 4. Battery 5. Automatic transmission fluid dipstick 6. Engine oil dipstick 7. Engine oil filler cap 8.
Page 215 Maintenance and care ENGINE OIL Checking the engine oil Refer to the scheduled maintenance guide for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait a few minutes for the oil to drain into the oil pan.
Page 216 Maintenance and care • If the oil level is below the MIN mark, add enough oil to raise the level within the MIN-MAX range. • Oil levels above the MAX mark may cause engine damage. Some oil must be removed from the engine by a service technician. 7.
Page 217 Change your engine oil and filter according to the appropriate schedule listed in the scheduled maintenance guide. Ford production and aftermarket (Motorcraft) oil filters are designed for added engine protection and long life. If a replacement oil filter is used that does not meet Ford material and design specifications, start-up engine noises or knock may be experienced.
Page 218 4. Use only brake fluids certified to meet Ford specifications. Refer to Lubricant specifications in the Capacities and specifications chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used.
Page 219 In very cold weather, do not fill the reservoir all the way. Only use a washer fluid that meets Ford specifications. Refer to Lubricant specifications in the Capacities and specifications chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.
Page 220 Maintenance and care 50/50 mixture of coolant and water provides the following: • freeze protection down to -36° C (-34° F). • boiling protection up to 129° C (265° F). • protection against rust and other forms of corrosion. • enables calibrated gages to function properly. When the engine is cold, check the level of the engine coolant in the reservoir.
Page 221 Canada, Motorcraft CXC-10) or a premium engine coolant that meets Ford specification ESE-M97B44-A. Use only Ford G05 Engine Coolant WSS—M97B51–A1 (in Canada, Motorcraft CXC-10) or a premium engine coolant that meets Ford specification ESE-M97B44-A. • DO NOT USE Ford Extended Life Engine Coolant F6AZ-19544-AA (orange in color).
Page 222 Ford Motor Company recommends the use of a recycled engine coolant produced by Ford-approved processes. Not all coolant recycling processes produce coolant which meets Ford specification WSS-M97B51–A1. Use of a recycled engine coolant which does not meet the Ford G05 specification may harm engine and cooling system components.
Page 223 Maintenance and care Always dispose of used automotive fluids in a responsible manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Refill capacities in the Capacities and specifications chapter.
Page 224 Maintenance and care Vehicles driven year-round in non-extreme climates should use a 50/50 mixture of engine coolant and distilled water for optimum cooling system and engine protection. CHECKING AND ADDING POWER STEERING FLUID • 3.8L OHV V6 engine Check the power steering fluid. Refer to the scheduled maintenance guide for the service interval schedules.
Page 225 Maintenance and care 4. Checkthe fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is within this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the correct operating range.
Page 226 Maintenance and care 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges. Allow sufficient time for each gear to engage. 4. Latch the gearshift lever in P (Park) and leave the engine running. 5.
Page 227 Maintenance and care Use of a non-approved automatic transmission fluid may cause internal transaxle component damage. If necessary, add fluid in 250 mL (1/2 pint) increments through the filler tube until the level is correct. If an overfill occurs, excess fluid should be removed by a qualified technician.
Page 228 Maintenance and care To replace the filter, perform the following procedure: 1. Release and open the hood. HOOD 2. Locate the cabin air filter access cover.
Page 229 Maintenance and care 3. Remove the cabin air filter access cover. 4. Lift and remove the cabin air filter. 5. Slide the new filter into the filter opening, ensuring proper orientation of the filter. The black rubber seal around the filter perimeter should be closer to the bottom of the opening when installed.
Page 230 Maintenance and care BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. However, for severe usage or in high temperature climates, check the battery electrolyte level. Refer to the scheduled maintenance guide for the service interval schedules.
Page 231 Maintenance and care Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation.
Page 232 Maintenance and care 2. Put the gearshift in P (Park), turn off all accessories and start the engine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6.
Page 233 Maintenance and care Checking the wiper blades If the wiper blades do not wipe properly, clean both the windshield and wiper blades using undiluted windshield wiper solution or a mild detergent. Rinse thoroughly with clean water. To avoid damaging the blades, do not use fuel, kerosene, paint thinner or other solvents.
Page 234 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
Page 235 Maintenance and care The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
Page 236 Maintenance and care The low tire warning system may not detect an under-inflated tire under all conditions and is not a substitute for manually checking tires regularly for proper inflation. The low tire warning system should be reset whenever new tires are installed, rotated or tire pressures are changed.
Page 237 Maintenance and care Improperly inflated tires can affect vehicle handling and can fail suddenly, possibly resulting in loss of vehicle control. Tire rotation Because your vehicle’s tires perform different jobs, they often wear differently. To make sure your tires wear evenly and last longer, rotate them as indicated in the scheduled maintenance guide.
Page 238 Make sure that all replacement tires are of the same size, type, load-carrying capacity and tread design (e.g., “All Terrain”, etc.), as originally offered by Ford. Do not replace your tires with “high performance” tires or larger size tires.
Page 239 Maintenance and care • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch any wiring, brake lines or fuel lines. • Drive cautiously. If you hear the chains rub or bang against your vehicle, stop and re-tighten the chains.
Page 240 Maintenance and care Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before fueling your vehicle. • Always turn off the vehicle before fueling. • Automotive fuels can be harmful or fatal if swallowed. Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury.
Page 241 If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used.
Page 242 Maintenance and care The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap. Otherwise, fuel may spray out and injure you or others. If you do not use the proper fuel filler cap, excessive pressure or vacuum in the fuel tank may damage the fuel system or cause the fuel cap to disengage in a collision, which may result in possible...
Page 243 Auto Makers’ Choice logo. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality. Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components.
Page 244 Maintenance and care Replace the fuel filter with an authorized Motorcraft part. The customer warranty may be void for any damage to the fuel system if an authorized Motorcraft fuel filter is not used. ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you, the driver.
Page 245 Maintenance and care • Use the same side of the same pump and have the vehicle facing the same direction each time you fill up. • Have the vehicle loading and distribution the same every time. Your results will be most accurate if your filling method is consistent. Calculating fuel economy 1.
Page 246 Maintenance and care • Sudden or hard accelerations may reduce fuel economy. • Slow down gradually. • Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15% less fuel than traveling at 105 km/h [65 mph]). • Revving the engine before turning it off may reduce fuel economy. •...
Page 247 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine...
Page 248 Maintenance and care Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. Illumination of the “Check Engine” light, charging system warning light or the temperature warning light, fluid leaks, strange odors, smoke or loss of engine power, could indicate that the emission control system is not working properly.
Page 249 Maintenance and care engine must warm up to its normal operating temperature. Once started, do not turn off the engine until the above driving cycle is complete. BULBS Replacing exterior bulbs It is a good idea to check the operation of the following lights frequently: •...
Page 250 Maintenance and care 4. Disconnect the electrical connector from the bulb by pulling rearward. 5. Remove the bulb retaining ring by rotating it counterclockwise (when viewed from the rear) to free it from the bulb socket, and slide the ring off the plastic base. Keep the ring to retain the new bulb.
Page 251 Maintenance and care 4. Install the headlamp on vehicle by aligning the lamp with the rear retainer, push rearward and secure with two retainer pins. 5. Turn the headlamps on and make sure they work properly. If the headlamp was correctly aligned before you changed the bulb, you should not need to align it again.
Page 252 Maintenance and care 5. Pull bulb straight out of socket and push in new bulb. 6. To complete installation, follow the removal procedure in the reverse order. Replacing license plate lamp bulbs 1. Remove two screws and the license plate lamp assembly from the liftgate.
Page 253 Maintenance and care Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to assure lamp performance, light brightness and pattern and safe visibility.
Page 254 Maintenance and care Vertical aim adjustment 1. Park the vehicle on a level surface approximately 7.6 meters (25 feet) from a vertical wall or screen directly in front of it. • (A) Eight feet • (B) Center height of lamp to ground •...
Page 255 6. HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS NON-ADJUSTABLE. 7. Close the hood and turn off the lamps. CLEANING AND CARING FOR YOUR VEHICLE Refer to the Customer Assistance chapter for a list of Ford-approved cleaners, polishes and waxes. Washing your vehicle Wash your vehicle regularly with cold or lukewarm water.
Page 256 Ultra Touch Prep and Finishing Kit (#F7AZ-19K507–BA), Lacquer Touch-up Paint (#ALBZ-19500–XXXXA), or Exterior Acrylic Spray Lacquer (#ALAZ-19500–XXXXA) from the Ford Car Care Chemicals line. Please note that the part numbers (shown as XXXX above) will vary with your vehicle’s specific coloring. Observe the application instructions on the products.
Page 257 Cleaning the exterior lamps Wash with the same detergent as the exterior of your vehicle. If necessary, use a tar remover such as Ford Extra Strength Tar and Road Oil Remover (B7A-19520–AA). To avoid scratching the lamps, do not use a dry paper towel, chemical solvents or abrasive cleaners.
Page 258 Maintenance and care • Cover the highlighted areas to prevent water damage when cleaning the engine. • Never wash or rinse the engine while it is running; water in the running engine may cause internal damage. Cleaning the instrument panel Clean with a damp cloth, then dry with a dry cloth.
Page 259 For tougher soiling concerns, Ford recommends using the Deluxe Leather Care Kit F8AZ-19G253–AA, which is available from your Ford Dealer. This mild cleaner and special pad, cleans the leather and maintains its natural beauty. Follow the instructions on the cleaner label.
Page 260 Maintenance and care Cleaning the interior fabric Remove dust and loose dirt with a whisk broom or a vacuum cleaner. Remove fresh spots immediately. Do not use household or glass cleaners. These agents can stain and discolor the fabric. Use a mild soap and water solution if necessary.
Page 261: Capacities And Specifications
Capacities and specifications MOTORCRAFT PART NUMBERS Component 3.8L OHV V6 engine Air filter element FA-1616 Fuel filter FG-986B Battery (standard) BXT-65-650 Battery (optional) BXT-65-750 Oil filter FL-400S PCV valve EV-152 Spark plugs* AWSF-42EE*** * Refer to Vehicle Emissions Control Information (VECI) decal for spark plug gap information.
Page 262 Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine...
Page 263 Capacities and specifications LUBRICANT SPECIFICATIONS Item Ford part Ford part Ford name number specification Brake fluid High C6AZ-19542-AB ESA-M6C25-A Performance and DOT 3 DOT 3 Motor Vehicle Brake Fluid Door Silicone F7AZ-19G208-BA ESR-M13P4-A weatherstrips Lubricant F5AZ-19553-AA Engine coolant Ford Premium VC-4–A (in...
Page 264 Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Ensure the correct automatic transmission fluid is used MERCON and MERCON V are not interchangeable.
Page 265 Capacities and specifications ENGINE DATA Engine 3.8L OHV V6 engine Cubic inches Required fuel 87 octane Firing order 1-4-2-5-3-6 Spark plug gap 1.3-1.4 mm (0.052-0.056 inch) Ignition system EDIS Compression ratio 9.36:1 VEHICLE DIMENSIONS Vehicle dimensions Wagon mm (in) Van mm (in) (1) Overall length 5 102.9 (200.9) 5 102.9 (200.9)
Page 266: Certification Label
Capacities and specifications IDENTIFYING YOUR VEHICLE Certification label The National Highway Traffic Safety MFD. BY FORD MOTOR CO. IN U.S.A. Administration Regulations require DATE: XXXXX GVWR:XXXXX LB/ XXXXX KG that a Certification Label be affixed FGAWR: XXXXXX/XXXXXXX RGAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL...
Page 267 Capacities and specifications Vehicle identification number The vehicle identification number is attached to a metal tag and is located on the driver side XXXXXXXXXXXXXXXXX instrument panel. (Please note that in the graphic XXXX is representative of your vehicle identification number.) Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and...
Page 268 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Please contact your dealer for further information. Since this information is subject to...
Page 269 Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
Page 270 P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business) •...
Page 271 THE DISPUTE SETTLEMENT BOARD (U.S. ONLY) The Dispute Settlement Board is: • an independent, third-party arbitration program for warranty disputes • available free to owners and lessees of qualifying Ford Motor Company vehicles The Dispute Settlement Board may not be available in all states. Ford...
Page 272 • the file number assigned to your application • the toll-free phone number of the DSB’s independent administrator Your dealership and a Ford Motor Company representative will then be asked to submit statements. To properly review your case, the Board needs the following information: •...
Page 273 Customer assistance • a brief summary of the action taken by the dealer(s) and Ford Motor Company • the names (if known) of all the people you contacted at the dealership(s) • a description of the action you expect to resolve your concern You will receive a letter of explanation if your application does not qualify for Board review.
Page 274 UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA ONLY) In those cases where you continue to feel that the efforts by Ford and the dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
Page 275 If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
Page 276 Customer assistance Ford Deluxe Leather and Vinyl Cleaner (not available in Canada) Motorcraft Vinyl Cleaner (Canada only) Ford Extra Strength Tar and Road Oil Remover* (not available in Canada) Ford Extra Strength Upholstery Cleaner (not available in Canada) Ford Metal Surface Cleaner...
Page 277 Customer assistance Comfort and convenience Cargo nets Cargo shade Cargo tray Child step running boards Engine block heaters Molded running boards Seatback organizer Tire step Travel equipment Cargo organizer Cell phone holder Console Factory luggage rack adaptors (Bike, ski, etc.) Framed luggage covers Hard shell luggage and ski boxes Heavy-duty battery...
Page 278 Customer assistance Cleaners, waxes and polishes Door edge guards Flat splash guards Front end covers (full and mini) Hood deflectors Locking gas cap Lubricants and oils Molded splash guards Molded vinyl floor mats Rear air deflector Side window deflectors Touch-up paint Underbody security lighting Universal floor mats For maximum vehicle performance, keep the following information in...
Page 279 • Ford cannot assume responsibility for any adverse effects or damage that may result from the use of such equipment. ORDERING ADDITIONAL OWNER’S LITERATURE...
Page 280: Reporting Safety Defects
However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (202–366–0123 in the Washington D.C.
Page 281 Index Accessory delay ......89 Battery ........230 acid, treating emergencies ..230 AdvanceTrac ......173 charging system warning light ..8 Air bag supplemental jumping a disabled battery ..205 restraint system ..147–148, 152 maintenance-free ....230 and child safety seats ....149 replacement, specifications ...261 description ......148, 152 servicing ........230 disposal ........154 Belt minder .......143...
Page 282 Emergencies, roadside (see Speed control) ....81 jump-starting ......205 Cupholder(s) ......126 Emission control system ..247 Customer Assistance ....188 Engine ........265 Ford accessories check engine/ for your vehicle ......275 service engine soon light ..11 Ford Extended cleaning ........257 Service Plan ......268 coolant ........219 Getting assistance outside idle speed control ....230...
Page 283 Index lubrication safety information relating specifications ....263, 265 to automotive fuels ....239 refill capacities ......262 Fuses ........190–191 service points ......214 starting after a collision ..189 Engine block heater ....168 Garage door opener ....93, 100 Engine oil ........215 change oil soon warning, Gas cap (see Fuel cap) ..12, 241 message center .......215 Gas mileage...
Page 284 Index daytime running lights .....28 locking and unlocking doors ..115 flash to pass ......29 programming entry code ..114 high beam ......10, 28 Keys ......116–117, 119 replacing bulbs .......249 key in ignition chime ....14 turning on and off ....28 positions of the ignition ...81 warning chime ......14 Heating ........30 heater only system ....30...
Page 285 Index turn signal indicator ....9 Parking brake ......171 Load limits .........181 Parts (see Motorcraft parts) ..261 GAWR ........181 Passenger Occupant GVWR ........181 Classification Sensor ....135 trailer towing ......181 Pedals (see Power Locks adjustable foot pedals) ....80 autolock ........113 Power adjustable foot pedals ..80 childproof ........91 Power distribution box Lubricant specifications ...263, 265...
Page 286 Index belt minder ......143 cleaning the safety belts ......146, 259 Tachometer .........15 extension assembly ....142 Tires ......199, 234–235 for adults ......138–140 changing ....199–200, 202 for children .....154–155 checking the pressure ....236 lap belt ........141 replacing ........237 Occupant rotating ........237 Classification Sensor ....135 snow tires and chains ....238 warning light and tire grades .......235...
Page 287 Index Windshield washer fluid and wipers Warning chimes .....13–14 checking and adding fluid ..219 checking and cleaning ..232–233 Warning lights (see Lights) ..8 liftgate reservoir .....219 Washer fluid ......219 operation ........85 replacing wiper blades ...233 Water, Driving through .....181 Wrecker towing ......210 Windows power .........88 rear wiper/washer .....85...
Page 288: Filling Station Information
13.0L (13.7 quarts). Use capacity (4F50N) Motorcraft MERCON V ATF. Use Ford Premium Engine Coolant (green or yellow in color). DO NOT USE Ford Extended Life Engine Coolant (orange in color). Refer to Adding engine coolant, in the Maintenance and Care chapter.

Ford 2001 Windstar Owner's Manual

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