Dex COM- Manual page 109

TROUBLESHOOTING
Problem
The device does not
work
No sound
If the problems persist, contact your hearing care professional.
Possible cause
a) Device battery low
b) The mobile phone is
set to silent mode
c) Hearing aid battery
low
d) Out of range
a) Not connected via
Bluetooth
106
Solution
a) Charge device bat-
tery
b) Set to normal
mode
c) Change hearing aid
battery
d) Bluetooth has a
range up to 30 ft.
a) Repeat the pairing
process