Troubleshooting; Technical Support - D-Link DPR-1061 Quick Installation Manual

Troubleshooting

1. How do I configure my DPR-1061 print server without the CD?
•
To access the print server's web configuration, please enter the following into the
browser.
dlink-XXXXXX (where XXXXXX is the last 6 characters of the MAC address stated on
the label)
For example if the MAC address is 00179A5CAACF, you would enter dlink-5CAACF
into the browser.
2. How do I factory reset my DPR-1061 print server?
• Ensure the print server is powered on.
• Press and hold the reset button on the rear of the device for 20 seconds.
Note: Resetting the print server to factory default will erase the current configuration
settings. To re-configure your settings, please repeat the Quick Installation process.
3. What printers are compatible with my D-Link print server?
• A printer compatibility list is provided within the manual. For the most up to date printer
compatibility list, please refer to www.dlink.eu.
4. What can I do if my print server is not working correctly?
• Check the LEDs on the print server. The Power, ACT and Printers should be on.
• Check that all the cables are firmly connected at both ends
• Power the print server off for 20 seconds, and then power it back on.
5. My scanning software fails to detect the printer through the DPR-1061
• Check that your multi-function printer is supported. Please refer to question 3.
• Check that the printer is linked via the D-Link PS-Link software.
6. How do I setup a printer under Mac OS X?
• Please refer to the manual in the CD for detailed instruction on the installation of DPR-
1061 under Mac OS X.
D-Link UK & Ireland Technical Support over the Telephone:
BT 3ppm peak, 1.5ppm off peak, 0.5ppm weekends. (UK Pence per mintue). Other carriers
could be lower. Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm
€0.05ppm peak, €0.045ppm off peak Times Mon-Fri 9.00am - 6.00pm Sat 10.00am - 2.00pm

Technical Support

08456 12 0003 (United Kingdom)
+1890 886 899 (Ireland)
D-Link UK & Ireland Technical Support over the Internet:
http://www.dlink.co.uk
ftp://ftp.dlink.co.uk
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