Dell™ Soundbar Problems - Dell P2211H User Manual

High Speed USB 2.0 interface
is slow.
Dell™ Soundbar Problems
Common Symptoms
No Sound
No Sound
Distorted Sound
Distorted Sound
Unbalanced Sound Output
Low Volume
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High Speed USB 2.0
peripherals working slowly or
not working at all
What You Experience
No power to Soundbar - the
power indicator is off
Soundbar has power - power
indicator is on
Computer's sound card is used
as the audio source
Other audio source is used
Sound from only one side of
Soundbar
Volume is too low
the device directly to the computer system.
Check that your computer is USB 2.0-capable.
Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB
port is used.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Reboot the computer.
Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator (Blue LED) on the front of the Soundbar is illuminated.
Confirm that the power cable from the Soundbar is plugged into the adapter.
Plug the audio line-in cable into the computer's audio out jack.
Set all Windows volume controls to their maximum
Play some audio content on the computer (i.e. audio CD, or MP3).
Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
Clean and reseat the audio line-in plug.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
Set all Windows volume controls to their midpoints.
Decrease the volume of the audio application.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
Decrease the volume of the audio source.
Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
Clean and reseat the audio line-in plug.
Clear any obstructions between the Soundbar and the user.
Confirm that the audio line-in plug is completely inserted into the jack of the sound card
or audio source.
Set all Windows audio balance controls (L-R) to their midpoints.
Clean and reseat the audio line-in plug.
Troubleshoot the computer's sound card.
Test the Soundbar using another audio source (i.e. portable CD player).
Clear any obstructions between the Soundbar and the user.
Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the Soundbar using another audio source (i.e. portable CD player).
Possible Solutions