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Dell P2217 Service Manual
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Product Announcement:
This product is certificated to meet RoHS
Directive and Lead-Free produced definition.
Using approved critical components only is
recommended when the situation to replace
defective parts. Vender assumes no liability
express or implied, arising out of any unauthorized
modification of design or replacing non-RoHS
parts. Service providers assume all liability.
Qualified Repairability:
Proper service and repair is important to the safe,
reliable operation of all series products. The
service providers recommended by vender should
be aware of notices listed in this service manual in
order to minimize the risk of personal injury when
perform service procedures. Furthermore, the
possible existed improper repairing method may
damage equipment or products. It is recommended
that service engineers should have repairing
knowledge, experience, as well as appropriate
product training per new model before performing
the service procedures.
NOTICE:
! To avoid electrical shocks, the products should be
connected to an authorized power cord, and turn
off the master power switch each time before
removing the AC power cord.
! To prevent the product away from water or
expose in extremely high humility environment.
! To ensure the continued reliability of this
product, use only original manufacturer's
specified parts.
! To ensure following safety repairing behavior, put
the replaced part on the components side of
PWBA, not solder side.
1. Important Safety Notice
! To ensure using a proper screwdriver, follow the
! Using Lead-Free solder to well mounted the
! The fusion point of Lead-Free solder requested in
torque and force listed in assembly and
disassembly procedures to unscrew screws.
parts.
the degree of 220°C.

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Summary of Contents for Dell P2217

  • Page 1 1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS torque and force listed in assembly and Directive and Lead-Free produced definition. disassembly procedures to unscrew screws. Using approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace parts.
  • Page 2 2. Exploded view diagram with list of items...
  • Page 3 3. Wiring Connectivity Diagram PANEL Interface board Power board USB Side Board HDMI1 CRT1 USB1 USB2 USB3 FK BD...
  • Page 4 4. Disassembly and Assembly Procedures Turn over the LCD monitor to let the screen faced Necessary repair and test equipment: 1. Philips-head screwdriver down and then turn on the rear cover carefully. 2. Hex-head screwdriver Disconnect the USB FFC cable from the connector 4.1 Disassembly Procedures: of the interface board, and then remove the rear Remove the monitor stand base:...
  • Page 5 4. Disassembly and Assembly Procedures Unplug the panel power cable from the connector of Take away the bracket chassis module and then put the panel module, then release the cable from the the bracket chassis module on a protective cushion. panel by tearing off the adhesive tape.
  • Page 6 4. Disassembly and Assembly Procedures Remove the interface board and power board from the bracket chassis module carefully, and disconnect all the cables.
  • Page 7 4. Disassembly and Assembly Procedures 4.2 Assembly Procedures: Turn over the bracket chassis module. Use a Hex- Place a bracket chassis base on a protective head screwdriver to tighten two Hex Nuts for locking cushion. the D-Sub connector. (No.1~2 screw size=M3x8, Torque=6±0.5kgfxcm) Use a Philips-head screwdriver to tighten two screws for locking the AC power outlet.
  • Page 8 4. Disassembly and Assembly Procedures Take a function key board and a front bezel, then Push the earing-lock, connect LVDS cable to the locate the function keyboard into the hooks of the connector of panel module, then fix the cable with front bezel for the two parts firmly attached as the the double-faced tape which sticked on the back of picture below...
  • Page 9 DELL logo if it is firmly attached to the front bezel. P rovide power supply and a video signal to the monitor , then turn on the monitor for functionality check.
  • Page 10 The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2017H No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2217/P2217Wh No VGA Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors...
  • Page 11 Dell P2017H No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P2217/P2217Wh No HDMI Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors Dell P1917S/P1917SWh No DP Cable The display will go into Power Save Mode in 4 minutes.
  • Page 12: Built-In Diagnostics

    5. Trouble Shooting Instructions Dell P2217/P2217Wh No DP Cable The display will go into Power Save Mode in 4 minutes. www.dell.com/support/monitors NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
  • Page 13: Common Problems

    ∞ Cycle power on-off. ∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/monitors. Stuck-on pixels ∞ Cycle power on-off.
  • Page 14: Product Specific Problems

    5. Trouble Shooting Instructions Safety related issues ∞ Do not perform any troubleshooting steps. ∞ Contact Dell immediately. Intermittent ∞ Ensure that the video cable connecting the monitor to the computer problems is connected properly and is secure. ∞ Reset the monitor to Factory Settings (Factory Reset).
  • Page 15: Universal Serial Bus (Usb) Specific Problems

    5. Trouble Shooting Instructions Universal serial bus (USB) specific problems Specific Possible Solutions Symptoms USB interface is not ∞ Check that your monitor is turned On. working ∞ Reconnect the upstream cable to your computer. ∞ Reconnect the USB peripherals (downstream connector). ∞...