Product Specific Problems; Universal Serial Bus (Usb) Specific Problems - Dell P2211H User Manual

Geometric Distortion
Horizontal/Vertical Lines
Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static
image left on the monitor for a
long period of time

Product Specific Problems

Specific Symptoms
Screen image is too small
Cannot adjust the monitor with OSD does not appear on the
the buttons on the front panel
No Input Signal when user
controls are pressed
The picture does not fill the
entire screen.
NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms
USB interface is not working
Screen not centered correctly
Screen has one or more lines
Screen is scrambled or appears
torn
Visible signs of smoke or
sparks
Monitor malfunctions on & off
Picture missing color
Picture color not good
Faint shadow from the static
image displayed appears on
the screen
What You Experience
Image is centered on screen,
but does not fill entire viewing
area
screen
No picture, the LED light is
green. When you press "+", "-"
or "Menu" key, the message
"No S-Video input signal", or
"No Composite input signal", or
"No Component input signal"
appears
The picture cannot fill the
height or width of the screen
What You Experience
USB peripherals are not
working
Reset the monitor to Factory Settings.
Auto Adjust via OSD.
Adjust Horizontal Position & Vertical Position controls via OSD.
NOTE: When using DVI-D input, the positioning adjustments are not available.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check and determine if these lines are also in self-test
mode.
Check for bent or broken pins in the video cable connector.
Run the built-in diagnostics.
NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available.
Reset the monitor to Factory Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock controls via OSD.
Perform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
Check for bent or broken pins in the video cable connector.
Restart the computer in the safe mode.
Do not perform any troubleshooting steps.
Contact Dell immediately.
Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
Reset the monitor to Factory Settings.
Perform monitor self-test feature check to determine if the intermittent problem occurs in
self-test mode.
Perform monitor self-test feature check.
Ensure that the video cable connecting the monitor to the computer is connected
properly and is secure.
Check for bent or broken pins in the video cable connector.
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending
on the application.
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
Run the built-in diagnostics.
Use the Power Management feature to turn off the monitor at all times when not in use
(for more information, see
Alternatively, use a dynamically changing screensaver.
Check the Scaling Ratio setting in Image Setting OSD
Reset the monitor to Factory Settings.
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
Check the signal source. Ensure the Computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
Check to make sure Video Source to S-Video, Composite or Component is powered and
playing video media.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if
necessary.
Reset the computer or video player.
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
Run the built-in diagnostics.
Check that your monitor is turned ON.
Reconnect the upstream cable to your computer.
Reconnect the USB peripherals (downstream connector).
Switch off and then turn on the monitor again.
Reboot the computer.
Some USB devices like external portable HDD require higher electric current; connect
Power Management Modes).
Possible Solutions
Possible Solutions