Magtek ExpressCard 500p Installation And Operation Manual page 25

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4.2.4 Troubleshooting for the Device Controller
When the EC500 Device Controller enters into an error state (red LED) while processing a job, it reports back to the QwickCards.com Job
Server that the job was not processed successfully (the job will be sent to the Exception Queue) and it will not poll the QwickCards.com
Job Server for jobs. The cause of the printer error (being off-line, out of cards, ribbon problem, ...) must be corrected before new jobs are
requested.
After correcting the error condition, press the Restart button to have the controller re-establish communication with the printer and begin
polling for jobs. Re-submit the job from the QwickCard Job Server exception queue to the pending job queue and the printer will retrieve the
next job from the QwickCards.com Job Server.
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