Paper Exit Jam - Oki OKIPAGE 12i Maintenance Manual

2-2-a
• No
• Yes Is the fusing unit being installed properly?
• No
• Yes Is the image drum cartridge being set properly?
• No
• Yes Clean the paper sensor on the power supply/sensor board or replace the power supply/sensor
board.
[JAM error]
2-3

Paper exit jam

• Does the paper exit jam error occur when the power is turned on?
• Yes
• Yes Remove the paper.
• No
• No Replace the outlet sensor plate.
• Yes
• No Is the face-up stacker pulled out completely from the printer or, pushed into the printer
completely?
• No
• Yes Is the eject roller assembly being installed properly?
• No
• Yes Has the coil spring come off the eject roller assembly?
• Yes
• No Replace the eject roller assembly.
40718301TH Rev.6
Check the gears (transfer roller gear, idle gear and reduction gear).
Install the fusing unit properly.
Set the image drum cartridge properly.
Is the paper on the outlet sensor plate?
In the operation of the outlet sensor plate normal (moves freely when it is touched)?
Clean the outlet sensor on the power supply/sensor board or replace the power supply/
sensor board.
Pull the face-up stacker out of the printer completely or push it into the printer completely.
Install the eject roller assembly properly.
Install the coil spring to the eject roller assembly.
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