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OKIPAGE 12i LED Page Printer Troubleshooting Manual with Component Parts List ODA/OEL/INT All specifications are subject to change without notice.
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OKIDATA is a registered trademark of Oki America, Inc. OKIDATA est une marque déposée de Oki America, Inc.
OUTLINE This manual has been written to provide guidance for troubleshooting of the OKIPAGE 12i Printer (primarily for its printed circuit boards), based on the assumption that the reader has a thorough knowledge concerning the printer. Read the maintenance manual for this printer, if necessary.
Its block diagram is shown in Fig. 3-1 and 3-2. (1) Reception control OKIPAGE 12i Printer can be equipped with two I/F ports by adding an RS232C I/F or network I/F option board in addition to the Centronics I/F on the main control board.
1MB Memory Board RS232C Interface Board Network Interface Board (Option) (Option) (Option) Main Control Board For optional board Multi-Purpose Feeder (Option) Program & Font ROM Resident RAM 16MB Mask ROM 1M x 16 DRAM High Capacity DATA (4MB) Second Paper Feeder (Option) (32bit) EEPROM...
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A2 to A23 D0 to D31 PD2, 3 CAS0 to CAS3 RAS2 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EECLK EEPDAT IOS1 Figure 3-2 Memory Expansion Board Block Diagram (Option) - 4 -...
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A2 to A23 D0 to D31 PD2, 3 CAS0 to CAS3 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EEPCLK EEPDAT IOS1 RS-232C CONNECTOR TXD, RST, DTR Figure 3-3 RS-232C Serial Interface Board Block Diagram (Option) - 5 -...
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A2 to A23 D0 to D31 PD2, 3 BSY2 BSY1 Puls 10 base T Traus CONNECTOR CAS0 to CAS3 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EEPCLK EEPDAT IOS1 IOS0 INT2, DMARQ Figure 3-4 Network Interface Board Block Diagram (Option) - 6 -...
CPU and Memory (1) CPU (MHM2029-004K) CPU core RISC CPU (MIPS R3000 compatible) CPU clock 20.2752 MHz Internal CPU CLK 40.5504 MHz (2) Program and Font ROMs ROM capacity 16M bytes (64M bit mask ROM two pieces) ROM type 64M bits (4M x 16 bits) Access time 100 ns (3) Resident RAM...
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D00 to D32 Option board IC2, IC3 Mask ROM A00 to A25 (4M x 16 bits) 2 pieces <Program> RAS0 RAS1 RAS2 RAS3 RAS4 RAS5 IC4, IC5 RAS0 CAS0 DRAM CAS1 (1M x 16 bits) CAS2 2 pieces CAS3 RD/WR Main CAS0, 1, 2, 3 control...
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Figure 3-9 Timing Chart of CPU & Memory Circuit - 9 -...
Reset Control When power is turned on, a CLRST-N signal is generated by the rising sequence of +38V and +8V power supply. +38V +8V (15V) – IC10 To Option Board Power OFF Power ON +38V +38V IC10-5 IC10-6 IC10 Input CLRST-N - 10 -...
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EEPROM Control The BR93LC66ARF E2 is an electrical erasable/programmable ROM of 256 x 16-bit configura- tion. Data input to and output from the ROM are bidirectionally transferred in units of 16 bits through a serial I/O port (SSTXD-P) in serial transmission synchronized with a clock signal from the CPU.
Centronics Parallel Interface The CPU sets a BUSY-P signal to ON at the same time when it reads the parallel data (PDATA1- P to PDATA 8-P) from the parallel port at the fall of PSTB-N signal. Furthermore, it makes the store processing of received data into a receive buffer terminate within a certain fixed time and outputs an ACK-N signal, setting the BUSY-P signal to OFF.
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Operator Panel Control The operator panel consists of the following circuits. OLCC-2 Main control board PANEL BU6152S SSTXD-P 44780 DB4~DB7 SSRXD-P Control Driver SSCLK-N SSLD-N Zebra Rubber Flexible Cable (1) BU6152S (LSI) This LSI is connected to a clock synchronous serial port of the CPU. It controls switch data input, LED data output and LCD data input/output according to the commands given by the CPU.
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LED Head Control An LED correcting head, which is capable of correcting the illumination of the LED for each dot, is being used in this printer. LED illumination correction function of 16 steps is carried out by using an EEPROM which is installed in the LSI that maintains the LED illumination correction values, and an LED correction drivers (MSM6731BWAF or MSM6732BWAF) together as a pair.
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Normal Mode Printing Timing Chart CLOCKI LOADI DATAI3~0 STRB1I-N STRB2I-N STRB3I-N STRB4I-N First line printing data sent Second line printing data sent First line printing The printing operation is carried out in the following sequence. First, the printing data DATAI3 through DATAI0 are stored, sequentially shifted, in the shift registers of the LED drivers, by the printing data synchronous clock, CLOCKI.
Motor Control (1) Registration and main (drum) motors A registration motor and a drum motor are driven by means of control signals from the CPU and a driver IC. Main Control Board +38V A2918SW DMPH1-P DMPH1-N 1 Main (Drum) Motor DMPH2-P DMPH1-P 2 DMPH2-N 3...
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(3) Registration motor RMON-N RMPH1-P RMPH2-P Stop Forward rotation Reverse rotation Rotation Hopping drive Registration roller drive Operation at normal speed: T0 to T3 = 0.82 ms (4) Drive control Time T0 to T3 determines the motor speed, while the difference of phase direction between phase signals DMPH1-P and DMPH2-P (RMPH1-P and RMHPH2-P) determines the rotation direction.
Fuser Temperature Control For the temperature control by heater control, the variation in the resistance of the thermistor is A/D converted in IC2 and the resultant digital value is read and transferred to the CPU. The CPU turns on or off the HEATON-N signal according to the value of the signal received from IC2 to keep the temperature at a constant level.
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The temperature control is described below. Temperature ˚C HEATON-N 176˚C * The values V1 and V2 vary according to setting mode. 175˚C (Standard temperature) When Vt rises to V2 or more, the heater is turned of (by setting HEATON-N signal to LOW). When Vt drops to V1 or less, the heater is turned on (by setting HEATON-N signal to HIGH).
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For heater breakdown detection, the heater must first be turned on. When a temperature rise which corresponds to the switching on of the heater does not occur, then a heater breakdown is detected. To shorten the breakdown detection time, the following circuit is used. Immediately after the power is turned on, the thermistor is checked and THERM-CMP signal is turned on to turn the resistor Q6 on.
3.10 Fan Motor Control The stop/rotation of the fan motor is controlled by FANON1-P and FANON2-N signals. When the fan motor rotates normally, FANALM-P signal generated in the hole element built in the fan motor is input to the CPU. TR503 R561 TR504...
3.11 Cover Open When the cover is opened, a cover open microswitch is opened. This makes a CVOPN-N signal low, thereby the CPU detects the open state. Furthermore, opening the cover stops applying a +5V power to the high voltage power supply unit, resulting in stopping all high voltage outputs. Main Control Board Power Supply Board High...
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3.12 Power Supply Board (1) Low voltage power supply An AC power from an inlet is input to a transformer via fuses, AC switch and noise filter and then lowered to a 32 VAC power and a 10 VAC power. The 32 VAC power is converted to a +30 VDC output through a rectifying/smoothing circuit.
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(3) Sensor control Power Supply Board Main Control Board PSOUT-N WRSNS-N PAPER-N PSIN1-N TNRSNS-N PSIN2-N Sensor signal Shield Transparent - 24 -...
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(4) High-voltage power supply circuit This high-voltage power supply circuit receives the high-voltage generation timing control command that is transmitted in serial through the power supply interface from the control section. It decodes this command by LSI (IC2) and outputs high-frequency pulses to the corresponding high-voltage generating circuits through pins 11, 12, 13, 14 and 15 of LSI (IC2).
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3.13 Option Tray Control The kinds of option trays, High capacity Second Paper Feeder and Multi purpose Feeder can be connected to the printer. The trays are distinguished by two digit ID numbers. The option trays and the printer communicate with each other through bi-directional clock synchoronized serial interface.
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TQSB-2 (Option) Main Control board 2ND TRAY 65-43 OPTSD-P OPTSCLK-N OPTSDR-N OPTSIN-N MS4646 270Ω 560Ω High capacity Second Paper Feeder SEN1 SEN2 OLEV-(Option) (Paper) (Cover Open) ENVELOPE 65-43 OPTSD-P OPTSCLK-N OPTSDR-N OPTPSIN-N MS4646 1, 2 3, 4 SEN2 (Paper) Multi purpose Feeder Option Tray Connection and Block Diagram - 27 -...
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Option Tray Control Serial Interface Time Chart Command (CPU→Tray) Reply (Tray→CPU) Next Command (CPU→Tray) OPTSD-P b7 b6 b5 b4 b3 b2 b1 b0 b6 b5 b4 b3 b2 b1 b7 b6 b5 b4 b3 b2 b1 b0 OPTSCLK-N OPTSDR-N 1.5µS Min.
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Motor Control Time Chart Motor on (C2) Phase change (C1, C0) Paper sensor (OPTPSIN-N) # of Phase changes after paper sensor detection is downloaded by CPU Triggered by CPU Automatically stops Option Tray Motor Control Time Chart...
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3.14 Memory Expansion Option Board A2 to A23 D0 to D31 PD2, 3 CAS0 to CAS3 RAS2 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EEPCLK EEPDAT IOS1 Memory Expansion Board Block Diagram (Option) The Memory Expansion Option Board is provided with two DRAM chips and two SIMM slots. The SIMM1 slot is used for installation of a DRAM SIMM.
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3.15 RS-232C Serial Interface Option Board A2 to A23 D0 to D31 PD2, 3 CAS0 to CAS3 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EEPCLK EEPDAT IOS1 RS-232C CONNECTOR TXD, RST, DTR RS-232C Serial Interface Board Block Diagram (Option) The RS-232C Serial Interface Option Board is provided with a RS-232C I/F and two SIMM slots.
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(1) RS-232C Interface The serial data RXD from the host system, whose line voltage is clamped at the TTL level by D4/D512, are received by the CPU built-in serial controller. DSR and CTS signals are terminated through 5.6kΩ resistors. Send signals TXD, RTS and DTR are put out from the CPU and are sent to lines through a line driver IC (75188).
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(2) SIMM Memory Module The board is provided with two Slots for a 72-pin DRAM SIMM Memory Module and Flash SIMM. The SIMM1 slot is used for installation of a 72-pin DRAM SIMM Memory Module. Up to 6 types of SIMM Memory Module can be installed. 1M byte, 2M bytes, 4M bytes, 8M bytes, 16M bytes and 32M bytes.
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3.16 Network Interface Option Board A2 to A23 D0 to D31 PD2, 3 BSY2 BSY1 Puls 10BASE-T Traus CONNECTOR CAS0 to CAS3 RAS3, 4 RAS2 to RAS4 ORE, RD, CS3, EEPCS, EEPCLK EEPDAT IOS1 IOS0 INT2, DMARQ Network Interface Board Block Diagram (Option) The Network Interface Option Board is provided with a Network I/F, one Flash ROM chip and two SIMM slots.
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3.17 Flash-SIMM Option (for Font Datas) A0 to A20 D0 to D31 Flash ROM WR, RD, CE0~ 3 BSY0~ 3 EEPDAT EEPROM EEPCS EEPCLK Flash · SIMM Block Diagram (Option) The Flash-SIMM Option (Flash-SIMM Option is provided with four font ROMs and one EEPROM.) The Flash-SIMM is installed to SIMM slot on the Memory Extension Option Board, RS-232C Serial Interface Option Borad or Network Interface Option Board.
TROUBLESHOOTING Troubleshooting Table (A) Power Supply Board (OL1- or OL2-PCB) Note: The malfunction of the power supply is not repaired by an agency. The abnormality to be treated here is that of sensors only. Flowchart Failure LCD Message Paper input jam occurs frequently. A - 1 #: TRAY1, TRAY2, FEEDER, MANUAL I N P U T J A M...
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Main Control Board (1/2) Flowchart Failure LCD Message Abnormal message display on the LCD B - 1 (no display, unclear display, display with some dot not lit). Program ROM error. B - 2 E R R O R E R R O R Font ROM error.
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Main Control Board (2/2) Flowchart Failure LCD Message Processor error. B - 13 E R R O R Print overrun occurs frequently. B - 14 P R I N T O V E R R U N Error host I/F occurs frequently. B - 15 H O S T I / F...
Operator Panel Board (OLCC-2-PCB) Flowchart Failure LCD Message Abnormal message display on the LCD C - 1 (no display, unclear display, display with some dot not lit, etc.) The key switch operation on the operator C - 2 panel is disabled. The LCD does not display any message.
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High capacity second paper feeder board (TQSB-2) Flowchart Failure LCD Message Paper input jams occur frequently. D - 1 T R A Y I N P U T J A M Paper out occurs even if the papersare in D - 2 T R A Y cassette or a tray.
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Memory Expansion Option Board (MM6) Flowchart LCD Message Failure Option RAM error. F - 1 E R R O R Option SIMM error. I - 1 R O M - S I M M E R R O R - 41 -...
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Network Interface option board (MN6) Flowchart LCD Message Failure Error Host I/F occurs frequently. G - 1 H O S T I / F E R R O R Option SIMM error. I - 1 R O M - S I M M E R R O R - 42 -...
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RS-232C interface option board (SMIF) Flowchart LCD Message Failure Error host I/F occurs frequently. H - 1 H O S T I / F E R R O R Loop test error occurs during loop test. H - 2 Option SIMM error. I - 1 R O M - S I M M E R R O R...
Troubleshooting Flowchart Paper input jam occurs frequently. • Is PS3 (Inlet Sensor 1) operating normally? • No Replace PS3. • Yes Is PS5 (Inlet Sensor 2) operating normally? • No Replace PS5. • Yes Replace IC2 (LC26023A). Paper feed jam occurs frequently. •...
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Paper size error occurs frequently. • Is PS3 (Inlet Sensor 1) operating normally? • No Replace PS3. • Yes Is PS5 (Inlet Sensor 2) operating normally? • No Replace PS5. • Yes Replace IC2 (LC26023A). The message “TRAY PAPEROUT” remains displayed on the LCD •...
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The printer does not function at all, and the LCD does not display any messages. • Is fuse F1 open? • Yes Replace F1. • No Is the voltage waveform between Pins 1 and 3 of the connector (CN2) same as the waveform shown below? CH1 + CH1: DC 20V/div.
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• No Replace the transistor Q1. • Has the problem been solved? • Yes End. • No Replace the transistor Q2. • Has the problem been solved? • No Replace IC1 (FA7617P-1). • Yes Check the connection between the power supply board and main control board.
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A-11 Serial interface does not connect to the host device. • Is the voltage waveform between Pins 5 and 6 of the connector (CN2) same as the waveform shown below? CH1 + CH1: DC 5V/div. Normal 5ms/div. • No Replace the transformer T1. •...
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Abnormal message display on the LCD. • Replace IC2, IC3. • Has the problem been solbed? • Yes End. • No Is the 20.2752-MHz clock signal being sent to Pin 3 of OSC1? • No Replace OSC1 (CST 20.27MXW). • Yes Is the output at Pin 7 (RESET-N) of IC10 (µPC393G2) normal (see Section 3.3 Reset Control on page 7)? •...
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Option RAM error (ERROR 60). • Remove the DRAM SIMM. Has the problem solved. • Yes Failure of DRAM SIMM. • Are negative pulses being sent to Pin 83 (DRAS2-N), Pin 84 (DRAS3-N), Pin 85 (DRAS4-N), Pin 86 (DRAS5-N) of the connector (OPTION)? •...
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B-10 Option tray I/F timeout error (ERROR 81). • Is the connection at the connector (2NDTRAY) properly engaged? • No Replace the connector (2NDTRAY). • Yes Is the connection at the connector (ENVELOPE) properly engaged? • No Replace the connector (ENVELOPE). B-11 Watchdod timer timeout error occurs frequently (ERROR 90), or illegal CPU version (ERROR 91).
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B-14 Print overrun occurs frequently. • Is an option board mounted? • Yes Go to the flowchart B-6. • No Set DRAM SIMM Memory Module on an option board, then mount it to the printer. • Has the problem been solved? •...
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B-17 Paper input jam. • Is the hopping motor rotating normally? • No Are the waveforms of RMPH1-P and RMPH2-P signals as shown in Section 3.9 (2) being sent to Pins 26 and 17 of IC8 (MTD2005F) respectively? • No Failure of IC1 (MHM2029-005K).
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B-18 Paper feed jam occurs frequently. • Is the main (drum) motor rotaing normally? • No Are the waveforms of DMPH1-P and DMPH2-P as shown in Section 3.9 (1) being sent to Pins 13 and 8 of IC9 (A2918SW) respectively? •...
B-21 Data sent through the centronics I/F cannot be received. • Is the signal at Pin 11 (BUSY-P) of the connector (CENT) low? • No Is the signal at Pin 3 (PBUSY-P) of IC11 (74LS07) change at data reception as shown below? ON-LINE OFF-LINE PBUSY-P...
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Abnormal message display on the LCD (no display, unclear display, display with some dot not lit, etc.) • Is +5V power being supplied to Pin 8 of IC1 (BU6152S)? • No Replace CN1. • Yes Is the CLOCK signal being sent to Pin 26 (OP-CLOCK-N) of IC1 (BU6152S)? •...
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The key switch operation on the operator panel is disabled. • Do the signals at Pins, 3, 7, 10, 18, 23, 31 of IC1 (BU6152S) change from high to low level by key switch pushing? • No Replace SW1 to SW8. •...
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Display on the LCD with some dot not lit. • Are 4.15V, 3.3V, 2.46V, 1.61V, and 0.77V powers being supplied respectively to Pins 26, 27, 28, 29 and 30 of IC2 (HD44780)? • No Replace R5 through R10. (OLCC-PCB) • Yes Is the COM signal being sent to Pins 47 through 62 (COM01 to COM16) of IC2 (HD44780)? •...
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Paper input jams occur frequently. • Has the fuse F1 opened? • No Is the high voltage (around 30V being sent to Pin 2 of D1 and Pin 2 of D2? • No Replace D1 or D2. • Yes Is the signal level at Pin 22 of IC2 at low level? •...
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The printer does not recognize High capacity Second Paper Feeder. • Do signal levels at Pin 2 (OPTSCLK-N) and 3 (OPTSD-P) PU alter at power-up time? • No Replace Cable. • No Replace D1 or D2. • Yes Do signal levels at Pin 4, 7, and 9 of IC2 alter at power-up time? •...
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Paper input jams occur frequently. • Is the motor rotating? • No Has the fuse F1 opened? • No Is the high voltage (around 30V) being sent to Pin 2 of D1 and Pin 2 of D2? • No Replace D1 or D2. •...
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The printer does not recognize Multi Purpose Feeder. • Do signal levels at Pin 2 (OPTSCLK-N) and 3 (OPTSD-P) CN1 alter at power-up time? • No Replace Option Tray Cable. • Yes Do signal levels at Pin 4, 7, and 9 of IC2 alter at power-up time? •...
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Option RAM error (ERROR 60) • Remove the DRAM SIMM. Has the problem been solved? • Yes Failure of DRAM SIMM. • Are negative pulses being sent to Pin 83 (DRAS2-N), Pin 84 (DRAS3-N), Pin 85 (DRAS4-N), PIn 86 (DRAS5-N) of the connector (CN1)? •...
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Error host I/F occurs frequently. • Is the connection at the connector (CN2) properly engaged? • No Replace the connector (CN2). • Yes Replace the T1 (TD43-2006k) • Is the 20.000 MHz clock signal being sent to Pin 3 of OSC1? •...
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Error host I/F occurs frequently. • Is the connection at the connector (CN2) properly engaged? • No Replace the connector (CN2). • Yes Is the voltage at Pin 14 of Q11 (75188) about +8V and the voltage at Pin 1 of Q11 (75188) about -8V? •...
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Option SIMM error (ROM-SIMM ERROR) • Is the connection of SIMM2 slot correct? • No Replace the SIMM2 slot. • Yes Remove the Flash-SIMM. Has the problem been sloved? • Yes Failure of Flash-SIMM. • No Failure of IC1 (MHM2029-005K) or Main Control PCB (M5E). - 66 -...
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4-11-22, Shibaura, Minato-ku, Tokyo 108-8551, Japan Marketing Department: Tel: +81 (Japan)-3 (Tokyo)-5445-6159 Fax: 81-3-5445-6188 American Sales/ OKIDATA Division of OKI AMERICA Inc. Service Support Center: 532 Fellowship Rd. Mt. Laurel, N. J., 08054 U. S. A. Tel: 609-235-2600 Telex: (25)710-897-0792...
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