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Oki OKIPAGE 12i User Manual

Digital led printer
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OKIPAGE 12i
Digital LED Printer
User's Guide

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Summary of Contents for Oki OKIPAGE 12i

  • Page 1 OKIPAGE 12i Digital LED Printer User’s Guide...
  • Page 2 2000 Bishops Gate Boulevard Mount Laurel, New Jersey 08054-4620 http://www.okidata.com OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Company, Ltd. OKIPAGE is a trademark of OKI America, Inc.

  • Page 3: Safety Instructions

    Safety Instructions Your OKI printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: •...
  • Page 4 Federal Communications Commission Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 European Union Council of the European Communities Statement of Electromagnetic Conformance for 230/240-Volt Models This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility. This product is in conformity with Directive 73/23/EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits.
  • Page 6 Available in the U.S. and Canada only OKI Extend ™ This program offers you the opportunity to purchase an extension of the standard warranty for your OKI printer. You can add 1 or 2 years to the standard warranty period. OKI On-Site ™...

  • Page 7: Table Of Contents

    Consumables ... 1 Options ... 1 Section 1: Setting Up Your Printer Selecting a Location for Your Printer ... 2 Visit the OKIDATA Web Site ... 2 Checking the Contents ... 2 Remove the Image Drum Protective Paper ... 3 Removing Operator Panel Protective Film ...
  • Page 8 TRAY n FEED JAM or PAPER EXIT JAM (top bin) ... 38 PAPER EXIT JAM (rear tray) ... 39 Printer Messages ... 40 System Status ... 40 Maintenance Menu Mode ... 41 Cleaning/Maintenance ... 41 Paper Errors ... 42 Manual Paper Feed Request ... 42 Controller Errors ...

  • Page 11: Consumables

    • 1 year overnight exchange warranty, 5 year warranty on the LED printhead (overnight exchange available in the US and Canada) OKIPAGE 12i User’s Guide Consumables Toner - 2,000 pages @ 5% print density (Type 5 Toner Cartridge Kit, Part# 52109001)

  • Page 12: Selecting A Location For Your Printer

    5. Black plastic light-shield bag (to store image drum if you need to ship the printer) 6. Power Cord 7. Okipage 12i User’s Guide 8. Warranty Registration Card The Okipage 12i/n unit is configured with a network interface. OKIPAGE 12i User’s Guide Image drum cartridge...

  • Page 13: Remove The Image Drum Protective Paper

    Only the OKIPAGE 10 and 12 Series Type 5 Image Drum will fit in this unit (Part# 40433305) OKIPAGE 12i User’s Guide Setting Up Your Printer 3. Remove the protective paper from the image drum. 4. Reinstall the image drum cartridge in the printer.

  • Page 14: Installing Toner

    5. Lower the right side, aligning the lock lever slot with the ridge in the drum cartridge. slot 6. When the cartridge is in place, push the lock lever forward until it stops. 7. Lower the printer cover and press firmly to close. OKIPAGE 12i User’s Guide ridge...

  • Page 15: Loading Paper

    Recommended paper weight for the tray is 16 to 28 lb (60 to 105 4. Place the tray back into the printer until it locks. Using Legal Size Paper To load legal size paper, open out the tray extender and adjust the rear paper guide.

  • Page 16: Paper Exit Options

    To return to top exit, close the support bar and push the rear exit extender firmly back in place, paper will then exit into the top bin. See Section 2 for information on using special print media. OKIPAGE 12i User’s Guide...

  • Page 17: Interfacing With Your Computer

    2. Plug the power cord into the printer first, then into a grounded outlet. 3. Turn the printer on. It takes about 10 seconds for the printer to initialize, warm up, and display the ON-LINE message, indicating the printer is ready to receive data.

  • Page 18: Changing The Display Language

    OTHER To print a page showing printer features and capabilities, do the following: 1. Press ON-LINE until the READY light goes out and the printer is OFF-LINE. 2. Press FORM FEED/Print Demo and hold until DEMO appears. 3. Press ENTER. The demo page will print.

  • Page 19: Printer Software

    Printer Software The CD-ROM provided with your printer includes printer drivers required to use all the OKIPAGE 12i features. Follow the steps in this guide to install the appropriate driver on your computer system. In addition to printer drivers, you have the option of installing an on- screen printer status monitor and operator panel, and the OKI electronic registration program.

  • Page 20: Status Monitor

    Status Monitor The status monitor program allows you to monitor and configure an OKIPAGE 12i that is connected to your parallel port. In addition to displaying printer status messages, the status monitor provides remote access to the printer's operator panel. See pages 8 and 9 for additional information about status monitor features.

  • Page 21: Windows 3.X

    To install the on-screen status monitor: 1. Close all open applications. 2. Insert the OKIPAGE 12i CD into your CD-ROM drive. 3. Click the Start button on the Windows taskbar, then click Run. 4. Enter d:\install (assuming “d” is the location of your CD ROM drive).

  • Page 22: Using The Status Monitor

    OKIPAGE 12i Status Monitor Electronic Registration Clear the items you do not want to install. Click Next. 9. Select Program Folder windows appears, with OKIPAGE 12i listed. Click Next. Installation begins. 10. To complete the installation, click restart Windows. Click Finish.

  • Page 23: Uninstall Printer Software

    To re m ove the status monitor: 1. Click Start 2. Double-click Add/Remove Program. 3. On the Install/Uninstall tab, select the OKIPAGE 12i Software. 4. Click the Add/Remove button. Windows 3.x To re m ove the pri n te r d ri ver and status monitor: 1.

  • Page 24: Macintosh Installation

    Plug in the power cord and turn the MAC and printer power on. Installing the PostScript Driver 1. Insert the OKIPAGE 12i CD into your CD-ROM drive. 2. Double-click the OKIPAGE 12i CD icon that appears on the desktop. 3. Double-click the MAC folder.

  • Page 25: Installing Screen Fonts

    Install the printer screen fonts on your Macintosh so you can access the printer's resident fonts. 1. Insert the OKIPAGE 12i CD into your CD-ROM drive. 2. Open the CD icon that appears on the Desktop. 3. Open the MacScreenFont folder.

  • Page 26: Using The Front Operator Panel

    LETTER LGL OTHER Ready Light Buttons Paper Size Indicator Ready Light Printer is online, ready to receive data; button functions inactive (except ON-LINE). Printer is off-line, cannot receive data; button functions active. Blinking Printer is receiving data. LCD Display Window Indicates: •...

  • Page 27: Button Functions

    § § § § § r e v s s e © © © © © t e s s s e OKIPAGE 12i User’s Guide s t i , e d i r p , e d i r p...

  • Page 28: Using The Printer Menu

    Operating Your Printer 2 Using the Printer Menu The Menu provides a way to select printer operations and features using the printer’s front operator panel. The Menu is divided into Level 1 and Level 2. Level-1 Menu • Enter this mode using a quick press of the Menu 1/Menu 2 button with the printer off-line.

  • Page 29: Level 1 Menu

    2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 30 Level 1 Menu Operating Your Printer 2 Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 31 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 32 Level 1 Menu Operating Your Printer 2 Category Items Options THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION *Default Setting OKIPAGE 12i User’s Guide...
  • Page 33 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 34 Level 1 Menu Operating Your Printer 2 Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 35 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 36 Operating Your Printer 2 Category Items THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS *Default Setting – Level 1 Menu Options OKIPAGE 12i User’s Guide...

  • Page 37: Level 2 Menu

    2 Operating Your Printer Level 2 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 38 Operating Your Printer 2 Level 2 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 39 2 Operating Your Printer Level 2 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...
  • Page 40 Operating Your Printer 2 Level 2 Menu Category Items Options *Default Setting OKIPAGE 12i User’s Guide...

  • Page 41: Maintenance Menu

    5. Press > to see other options, then press ENTER to select the option you want. Press ON-LINE to exit the menu. Menu Reset, Drum Count Reset and X-Y Adjust functions can also be selected in the printer software. OKIPAGE 12i User’s Guide .

  • Page 42: Using Special Print Media

    5. Issue the print command in your software. Enhancing Print Quality To enhance print quality when printing on different types of media, you can adjust the following settings in the printer Menus: Level 1 Menu Media Type - Adjust for paper thickness...

  • Page 43: Printing Envelopes

    4. Pull the manual feed tray down. OKIPAGE 12i User’s Guide 2 Operating Your Printer 5. Adjust the paper guides. 6. Insert the envelope –flap down and to the left– until the printer grips it. 7. Issue the print command in your software. Selecting Envelopes •...

  • Page 44: Printing Transparencies And Adhesive Labels

    The surface should be smooth, clean, and stable electrically and dimensionally. Recycled paper used by OKI printers must be specifically denoted by the paper manufacturer to be for laser printers, or laser guaranteed or compatible. Using media outside these specifications may cause problems requiring service that will not be covered by OKIDATA warranty or service agreements.

  • Page 45: Replacing The Toner Cartridge

    1. You will need a new toner cartridge (OKIPAGE 10 and 12 Series Type 5 Toner Kit, Part# 52109001). 2. Open the printer cover. 3. Grasp the lock lever and pull towards the front of the printer to unlock the cartridge. Lift out carefully and discard the used toner cartridge.

  • Page 46: Replacing The Image Drum Cartridge

    Clean the LED array each time you install a new toner cartridge, or if you have faded vertical areas or light printing down a page. The LED array is on the underside of the printer cover. Wipe it gently with the cleaning pad that is included in the toner cartridge kit. You can also use a clean, soft cloth with a small amount of rubbing alcohol on it.

  • Page 47: Printing A Cleaning Page

    11” paper. The print rollers will grip the paper and PRINT CLEANING displays. 4. The cleaning page prints, then OFF-LINE displays. 5. Press ON-LINE to enter online mode. OKIPAGE 12i User’s Guide Printer Maintenance From the status monitor: 1. Click the Operator Panel button on the status monitor Controls tab.

  • Page 48: Clearing Paper Jams

    TRAY n FEED JAM or PAPER EXIT JAM (top bin) displays when paper exits to the top bin 1. Open the cover. Lift out the image drum. Be careful: the fuser unit at the back of the printer is hot! OKIPAGE 12i User’s Guide...

  • Page 49: Paper Exit Jam (Rear Tray)

    1. Lift the top cover. OKIPAGE 12i User’s Guide Problem Solving 2. Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer. 3. Remove the image drum and look to make sure the paper is cleared and no pieces are left.

  • Page 50: Printer Messages

    Problem Solving Printer Messages This section explains printer status messages displayed on the operator panel LCD. System Status MESSAGE: Explanation: Displayed when power is turned on. The lamp and display light for 1 second. Action: No action needed. If display is continuous, contact service.

  • Page 51: Maintenance Menu Mode

    To reset, enter Maintenance Menu. Action: Press > to toggle enable/disable then press ENTER. OKIPAGE 12i User’s Guide Problem Solving Cleaning/Maintenance MESSAGE: xxxxx TONER LOW Explanation: Toner is running out. Another message can display on the first line.

  • Page 52: Paper Errors

    Press RECOVER to release error. Set PAGE BUF to larger value in Menu 2 MESSAGE: DLL BUFF OVERFLOW Explanation: Data in the DLL buffer has overflowed. Action: Press RECOVER to continue. Decrease amount of DLL fonts (Windows TrueType) or install more memory. OKIPAGE 12i User’s Guide...

  • Page 53: Controller Errors

    Action: Press RECOVER to release error. Check protocol of host and printer. Contact service. OKIPAGE 12i User’s Guide Problem Solving Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked.

  • Page 54: Problem Solving

    Turn paper over in tray. Note arrow on paper package. Install paper print side down in tray. Problem: Moisture in paper. Improper storage. Solution: Avoid storing paper in areas of excessive temperature changes and humidity. Problem: High Humidity. Solution: Recommended operating humidity: 20-80% OKIPAGE 12i User’s Guide...

  • Page 55: Software Problems

    0; make sure you are using upper/ lower case correctly; make sure font is specified correctly and is available. Symptom: Data sent to printer does not print, but DATA message appears. Problem: A form feed has not been sent.
  • Page 56 Problem: In Epson FX Emulation, when command for 66 lines is sent to the printer, printer prints only 64 lines on a page, looses the 65 and 66 line and prints 67th line on the second page.

  • Page 57: Hardware Problems

    Solution: Check cable configuration, continuity, and length. Symptom: Printer freezes or displays error message when computer is rebooted. Problem: Booting the computer while the printer is on can cause a communications error. Solution: Take printer off-line before rebooting computer. Problem: Gases are given off by forms or adhesives passing through the hot fusing unit.

  • Page 58: Okidata Online

    Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representative are trained on all current OKI products They can answer your questions regarding: • Installation of your printer •...

  • Page 59: Faxable Facts

    See Limited Warranty and Overnight Exchange in this section for more information. OKIDATA SERVICE CENTERS If you need to ship your printer to a service center, replace it in the original packing materials. If the original packaging in not available, contact your dealer or 1-800-OKIDATA for shipping instructions.
  • Page 60 Tel: 525-661-6860 Fax: 525-661-5861 ARGENTINA Megatech Tel: (541) 371-4123 Fax: (541) 371-4123 (Touch-Tone® needed) BRAZIL Oki Data do Brasil, Ltda Tel: (5511) 5589-1518 Fax: (5511) 5584-0267 CHILE Teknos Comunicaciones Tel: 56 (2) 555 5530 Fax: 56 (2) 550 2390 COLOMBIA...

  • Page 61: Limited Warranty

    Limited Warranty Okidata, division of Oki America, Inc. (Okidata) warrants this printer to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty. Okidata will repair (or at its option, replace) at no charge, any defective...
  • Page 62 OKIPAGE 12i User’s Guide...
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  • Page 65: Material Safety Data Sheet

    MATERIAL SAFETY DATA SHEET Type 5 Toner 52109001 MSDS # 58330401 OKIPAGE 12i User’s Guide...
  • Page 66 MSDS. Furthermore, vendor assumes no responsibility for injury to vendee or third person party proximately caused by abnormal use of the product even if reasonable safety procedures are followed. Additionally, vendee assumes the risk of his use of the product. OKIPAGE 12i User’s Guide...

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