Ecomaxx Product Warranty - Ecomaxx Premium EC00001 Operating & Installation Instructions Manual

This document sets out the express warranties that apply in respect of Ecomaxx products purchased in
Australia.
For Ecomaxx products purchased in Australia, the express warranties in this document are provided by My
Fireplace Australia Pty Limited of Factory 2, 5‐7 Hogan Court, Pakenham, Victoria 3810 (phone number 03
59 415 008).
1. Ecomaxx express warranty
Subject to the exclusions in section 2, we warrant under this express warranty that the below parts will be
free from defects of materials or workmanship for the periods specified below (with each of the below
periods commencing on the date the Ecomaxx product was purchased by you as a brand new product from
a retailer located in Australia):
DESCRIPTION
Combustion chamber (welds only), castings, convector air‐mate,
surrounds and heat shields, ash drawer, steel legs, pedestal and
trims (aluminium extrusions).
Secondary air tubes*, stainless steel firebox components, C‐Cast
baffle* and vermiculite baffle*.
Ceramic glass (thermal breakage only*), plating* (defective
manufacture), carbon steel firebox components, glass retainers,
handle assembly, blowers, heat sensors, switches, rheostat, wiring
and other controls, paint (peeling), gasket, insulation, firebricks
and ceramic fibre blankets.
This express warranty is personal to the first person who acquires an Ecomaxx product from the relevant
retailer and claims under this warranty cannot be made by anyone other than this person.
The benefits conferred by this express warranty are in addition to the Consumer Guarantees referred to in
section 3 and any other statutory rights you may have under the Australian Consumer Law and/or other
applicable laws.
2. Warranty exclusions
This express warranty does not apply where:
a) the Ecomaxx product has been installed, used or operated otherwise than in accordance with the
product manual or other similar documentation provided to you with the Ecomaxx product;
b) the Ecomaxx product requires repairs due to damage resulting from accident, misuse, incorrect
installation, cleaning or maintenance, unauthorized modification, tampering or unauthorized
repairs by any persons, use of defective or incompatible accessories or exposure to abnormally
corrosive conditions;
c) the defective part relates to a consumable part of the Ecomaxx product which require routine
replacement;
d) you are unable to provide us with reasonable proof of purchase for the Ecomaxx product;
e) the breakdown occurs after the expiry of the express warranty period set out in section 1; or
f) the Ecomaxx product was not purchased in Australia as a brand new product.
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ECOMAXX PRODUCT WARRANTY
OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS
WARRANTY APPLICATION
PARTS LABOUR
15 years 10 years
3 years 1 year
1 year 1 year