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OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS Premium EC00001 Metallic black EC00002 Metallic charcoal Classic EC00003 Metallic charcoal EC00004 Metallic black Factory 2 5‐7 Hogan Court Pakenham, Victoria 3810, Australia Distributed by: Ph: 03 59 415 008 Fax 03 59 415 975 Email: info@myfirplaceproducts.com.au www.myfireplaceaustralia.com.au My Fireplace Australia Pty Ltd This manual is available for free download on the distributor’s web site. It is a copyrighted document. Re‐sale is strictly prohibited. The manufacturer may update this manual from time to time and cannot be responsible for problems, injuries, or damages arising out of the use of information contained in any manual obtained from unauthorized sources. ...
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THANK YOU FOR CHOOSING THIS WOOD FIRE We want to congratulate you on your purchase and wish to help you get maximum satisfaction from your wood fire. In the pages that follow, we will give you advice on wood heating and controlled combustion as well as technical specifications regarding installation, operation and maintenance of the model you have chosen. ...
Table of content PART A ‐ OPERATION AND MAINTENANCE .......... 5 Safety Information ................ 5 Summary of Operation and Maintenance Cautions and Warnings ........ 5 General Information ................ 6 ECOMAXX PEDESTAL WOOD HEATER Specifications ............ 6 Zone Heating and How to Make it Work for You .............. 8 The Benefits of Low Emissions and High Efficiency ............... 9 EcoMaxx Woodheating’s Commitment to You and the Environment ........ 9 2.4.1 What is Your New Wood fire Made Of? ................ 9 Fuel .................... 10 ...
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Why Inside Flue Systems are Preferred ................ 3 1 8.4.2 Why the Flue System Should Penetrate the Highest Heated Space........ 3 2 Installing the flue Connector .................... 3 3 Appendix 1: air circulation blower ............ 35 Appendix 2: HEPA Grade Room Air Filter .......... 36 Appendix 3: Baffle Plate Location ............ 37 Appendix 4: Fire Bricks ................. 38 Appendix 5: Exploded Diagram and Parts List ........ 39 ECOMAXX PRODUCT WARRANTY ............ 42 OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS ...
FINE PAPER, COLORED PAPER OR CARDBOARD, o SALT WATER DRIFTWOOD, OR o RAILROAD TIES. o MANUFACTURED LOGS • DO NOT ELEVATE THE FIRE BY USING A GRATE IN THIS WOOD FIRE. • THIS APPLIANCE SHOULD BE MAINTAINED AND OPERATED AT ALL TIMES IN ACCORDANCE WITH THESE INSTRUCTIONS. • ECOMAXX WOODHEATING PTY LTD ACCEPTS NO LIABILITY WHAT SO EVER FOR INTERPRETATION OF AS 2918 – 1990. 5 OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS...
2.2 ZONE HEATING AND HOW TO MAKE IT WORK FOR YOU Your new EcoMaxx pedestal wood heater is a space heater, which means it is intended to heat the area it is installed in, as well as spaces that connect to that area, although to a lower temperature. This is called zone heating and it is an increasingly popular way to heat homes or spaces within homes. Zone heating can be used to supplement another heating system by heating a particular space ...
YOU AND THE ENVIRONMENT The EcoMaxx Woodheating team is committed to protecting the environment, so we do everything we can to use only materials in our products that will have no lasting negative impact on the environment. 2.4.1 WHAT IS YOUR NEW WOOD FIRE MADE OF? The body of your wood fire, which is most of its weight, is carbon steel. Should it ever become ...
3 FUEL 3.1 MATERIALS THAT SHOULD NOT BE BURNED • GARBAGE OF ANY KIND, • COAL OR CHARCOAL, • TREATED, PAINTED OR COATED WOOD, • PLYWOOD OR PARTICLE BOARD, • FINE PAPER, COLORED PAPER OR CARDBOARD, • SALT WATER DRIFTWOOD • MANUFACTURED LOGS CONTAINING WAX OR CHEMICAL ADDITIVES • RAILROAD TIES • LIQUIDS SUCH AS KEROSCENE OR DIESEL FUEL TO START A FIRE 3.2 HOW TO PREPARE OR BUY GOOD FIREWOOD 3.2.1 WHAT IS GOOD FIREWOOD? Good firewood has been cut to the correct length for the wood fire, split to a range of sizes and stacked in the open until its moisture content is reduced to 15 to 20 per cent. 3.2.2 TREE SPECIES The tree species the firewood is produced from is less important than its moisture content. The main difference in firewood from various tree species is the density of the wood. Hardwoods such as gums, Manuka or ironbark are denser than softwoods. Hard wood will produce long‐lasting coal beds combined to more heat and longer burn cycles. Old, leaky cast iron wood fires wouldn’t hold a fire overnight unless they were fed large pieces of hardwood. That is no longer true. You can successfully heat your home by using less wood and give the forest a break at the same time. ...
3.2.4 PIECE SIZE Firewood dries more quickly when it is split. Large unsplit rounds can take years to dry enough to burn. Even when dried, unsplit logs are difficult to ignite because they don’t have the sharp edges where the flames first catch. Logs as small as 75 mm should be split to encourage drying. Wood should be split to a range of sizes, from about 75 mm to 150 mm in cross section. Having a range of sizes makes starting and rekindling fires much easier. Often, the firewood purchased from commercial suppliers is not split finely enough for convenient stoking. It is sometimes advisable to resplit the wood before stacking to dry. 3.2.5 HOW TO DRY FIREWOOD Firewood that is not dry enough to burn is the cause of most complaints about wood fires. The complaints usually involve a lack of heat and dirty door glass. Here are some things to consider in estimating drying time: • firewood takes a long time to dry • firewood bought from a dealer is rarely dry enough to burn, so it is advisable to buy the wood in spring and dry it yourself •...
• split pieces dry more quickly than unsplit rounds • softwoods take less time to dry than hardwoods • hardwoods like gums, Manuka and ironbark can take one, or even two years to dry fully, especially if the pieces are big • firewood dries more quickly when stacked in the open where it is exposed to sun and wind; it takes much longer to dry when stacked in a wood shed • firewood that is ready to burn has a moisture content between 11 and 16% by weight and will allow your wood fire to produce its highest possible efficiency. 3.2.6 JUDGING FIREWOOD MOISTURE CONTENT You can find out if some firewood is dry enough to burn by using these guidelines: • cracks form at the ends of logs as they dry • as it dries in the sun, the wood turns from white or cream coloured to grey or yellow, • bang two pieces of wood together; seasoned wood sounds hollow and wet wood sounds dull, • dry wood is much lighter in weight than wet wood, •...
4.1 YOUR FIRST FIRES Two things will happen as you burn your first few fires; the paint cures and the internal components of the wood fire are conditioned. As the paint cures, some of the chemicals vaporize. The vapors are not poisonous, but they do smell bad. Fresh paint fumes can also cause false alarms in smoke detectors. So, when you first light your wood fire, be prepared by opening doors and/or windows to ventilate the house. As you ...
4.2.2 THE TOP DOWN FIRE The top down fire starting method solves two problems with the conventional method: first, it does not collapse and smother itself as it burns; and second, it is not necessary to build up the fire gradually because the firebox is loaded before the fire is lit. A top down fire can provide up to two hours of heating or more. The top down method only works properly if the wood is well‐seasoned. Start by placing three or four full‐sized split pieces of dry firewood in the firebox. Next, place 4 or 5 more finely split pieces of firewood (50 mm to 75 mm [2” to 3”] in dia.) on the base logs at right angles (log cabin style). Now place about 10 pieces of finely split kindling on the second layer at right angles. The fire is topped with about 5 sheets of newspaper. You can just bunch them up and stuff them in between the kindling and the underside of the baffle. Or you can make newspaper knots by rolling up single sheets corner to corner and tying a knot in them. The advantage of knots is that they don’t roll off the fire as they burn. Light the newspaper and watch as the fire burns from top to ...
the wood was loaded. Do not attempt to produce a steady heat output by placing a single log on the fire at regular intervals. Always place at least three, and preferably more, pieces on the fire at a time so that the heat radiated from one piece helps to ignite the pieces next to it. Each load of wood should provide several hours of heating. The size of each load can be matched to the amount of heat needed. When you burn in cycles, you rarely need to open the wood fire’s loading door while the wood is flaming. This is an advantage because there is more chance that smoke will leak from the wood fire when the door is opened as a full fire is burning. This is especially true if the flue connector has 90 degree elbows and if the flue system runs up the outside wall of the house. IF YOU MUST OPEN THE DOOR WHILE THE FUEL IS FLAMING, OPEN THE AIR CONTROL FULLY FOR A FEW MINUTES, THEN UNLATCH AND OPEN THE DOOR SLOWLY. 4.3.2 ASH REMOVAL Ash should be removed from the firebox every two or three days of full time heating. Do not let the ash build up in the firebox because it will interfere with proper fire management. Ash should be cleared or removed when build up reaches the level of the door opening. The best time to remove ash is after an overnight fire when the wood fire is relatively cool, but there is still some flue system draft to draw the ash dust into the wood fire and prevent it from coming into the room. After ashes have been removed from the wood fire and placed in a tightly covered metal container, ...
4.3.4 FIRING EACH NEW LOAD HOT Place the new load of wood on and behind the charcoal and not too close to the glass. Close the door and open the air control fully. Leave the air control fully open until the firebox is full of flames, the wood has charred to black and its edges are glowing red. Firing each load of wood hot accomplishes a few things: • drives the surface moisture from the wood, • creates a layer of char on the wood, which slows down its release of smoke, • heats the firebox components so they reflect heat back to the fire, and • heats the flue system so it can produce strong, steady draft for the rest of the cycle. Although it is important to fire each new load hot to prepare for a clean burn, do not allow the fire to burn at full intensity for more than a few minutes. DO NOT LEAVE THE WOOD FIRE UNATTENDED WHILE A NEW LOAD IS BEING FIRED HOT. When you burn a new load of wood hot to heat up the wood, the wood fire and the flue system, the result will be a surge of heat from the wood fire. This heat surge is welcome when the room temperature is a little lower than desirable, but not welcome if the space is already warm. Therefore, ...
4.3.6 BUILDING DIFFERENT FIRES FOR DIFFERENT NEEDS Using the air control is not the only way to match the wood fire’s heat output to the heat demand. Your house will need far less heat in January than in May to be kept at a comfortable temperature. If you fill the firebox full in fall weather, you will either overheat the space or turn the wood fire down so much that the fire will be smoky and inefficient. Here are some suggestions for building fires to match different heat demand. 4.3.6.1 Small Fires to Take the Chill Off the House To build a small fire that will produce a low heat output, use small pieces of firewood and load them crisscross in the firebox. The pieces should be only 75 mm to 100 mm in diameter. After raking the coals, you can lay two pieces parallel to each other corner to corner in the firebox and ...
The table below provides a very general indication of the maximum burn cycle times you are likely to experience, based on firebox volume. FIREBOX VOLUME MAXIMUM BURN TIME < 0.042 cubic meter 3 to 5 hours 0.042 m to 0.056 m 5 to 6 hours 3 0.056 m to 0.071 m 6 to 8 hours 0.071 m to 0.085 m 8 to 9 hours > 0.085 m 9 to 10 hours Long burn times are not necessarily an indication of efficient wood fire operation. When you are home during the day and able to tend the fire, it is preferable to build a smaller fire that might provide three or four hours of heating than to fully load the firebox for a much longer burn. Shorter burn cycles make it easier to match the heat output of the wood fire to the heat demand ...
You can test the condition of the door gasket by closing and latching the door on a strip of paper. Test all around the door. If the paper slips out easily anywhere, it is time to replace the gasket. Use the correct replacement gasket that you can purchase from your Ecomaxx Woodheating dealer. The diameter and density of the gasket is important to getting a good seal. Place the door face‐down on something soft like a cushion of rags or piece of carpet. Remove the old gasket from the door by pulling and prying it out with an old screw driver. Then use the ...
5.1.4 REPLACING THE GLASS GASKET AND/OR THE GLASS It is a good idea to replace the glass gasket when the door gasket is replaced. The gasket is flat, adhesive‐backed, woven fibreglass. Remove the spring pin (A) from the handle shaft, the nut (B) and the glass retainer (C). Lift out the glass and pull off the old gasket. This is a good time to clean the glass thoroughly. To replace the glass (D), remove the spring pin (A) from the handle shaft, the nut (B) and the glass retainer (C). Remove the damaged glass and install the new one in place. Make sure you have a gasket around the replacement glass (see procedure above). Put back the glass retainer, the nut and the roll pin. Put back the door frame (E) on the heater. ...
5.1.5 CLEANING AND PAINTING THE WOOD FIRE Do not attempt to clean or paint the wood fire when the unit is hot. Painted surfaces can be wiped down with a damp cloth. Plated surfaces may be scratched by abrasive cleaners. To maintain the finish at its original brilliance, use only a damp soft cloth to clean plated surfaces. If the paint becomes scratched or damaged, you can give your wood fire a brand new look by repainting it with heat‐resistant paint. Before painting, roughen the surface with fine sand paper, ...
5.2.3 CLEANING THE FLUE SYSTEM Flue system cleaning can be a difficult and dangerous job. If you don’t have experience cleaning flue systems, you might want to hire a professional flue system sweep to clean and inspect the system for the first time. After having seen the cleaning process, you can decide if it is a job you would like to take on. The most common equipment used are fibreglass rods with threaded fittings and stiff ...
PART B – INSTALLATION It is very important to position the wood fire as close as possible to the flue system, and in an area that will favour the most efficient heat distribution possible throughout the house. The wood fire must therefore be installed in the room where the most time is spent, and in the most spacious room possible. Recall that wood fires produce radiating heat, the heat we feel when we are close to a wood fire. A wood fire also functions by convection that is through the displacement of hot air accelerated upwards and its replacement with cooler air. The hot air distribution from the wood fire is facilitated by the blower. 6 SAFETY INFORMATION 6.1 SUMMARY OF INSTALLATION CAUTIONS AND WARNINGS • THE INFORMATION GIVEN ON THE CERTIFICATION LABEL AFFIXED TO THE APPLIANCE ALWAYS ...
ANY MODIFICATION OF THE APPLIANCE THAT HAS NOT BEEN APPROVED IN WRITING BY THE TESTING AUTHORITY IS CONSIDERED TO BE IN BREACH OF THE APPROVAL GRANTED FOR COMPLIANCE WITH AS/NZS 4012/4013 (1999). ECOMAXX PEDESTAL HEATERS SHOULD BE INSTALLED ONLY BY A LICENSED ACCREDITED INSTALLER. PLEASE REFER TO YOUR RETAILER TO LOCATE AN INSTALLER. FAILURE TO USE AN AUTHORIZED INSTALLER MAY VOID YOUR HOME & CONTENTS INSURANCE ...
7 CLEARANCES TO HEAT‐SENSITIVE MATERIALS It is of outmost importance that the clearances to heat‐sensitive materials be carefully maintained upon installation of the wood fire you have selected. Refer to the tables below. No part of the wood fire or flue may be located closer to combustibles than the minimum clearance figures given. 7.1 LOCATION OF THE CERTIFICATION LABEL Since the information given on the certification label affixed to the appliance always overrides the information published, in any other media (owner’s manual, catalogues, flyers, magazines and/or web sites) it is important to refer to it in order to have a safe and compliant installation. In addition, you will find information about your wood fire (model, serial number, etc.). You can find ...
Clearances to heat‐sensitive materials and floor protection 7.3 FLOOR PROTECTOR If the wood fire is to be installed on top of a combustible floor, it must be guarded by a heat resistant material as shown on the dotted line area of the above figures. Install a 925 mm (G) x 2 1000 mm (F) floor protection of 12 mm of thickness with thermal conductivity of 0.8 m K/W per 4 mm thick. FLOOR PROTECTOR* D 500 mm E 200 mm** F ...
7.4 REDUCING WALL AND CEILING CLEARANCES SAFELY You may decrease the minimum clearances to heat‐sensitive materials by installing heat radiation shields between the walls or the ceiling and the wood fire. These heat radiation shields must be installed permanently, and must be made of a heat‐resistant or heat‐tolerant material. ...
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CONSTRUCTIONS AND CLEARANCES FACTORS FOR APPLIANCES HEAT SHIELDS WHICH ARE WITHIN 45 OF THE VERTICAL Minimum air gap HEAT SHIELD CONSTRUCTIONS Clearances factor dimensions (mm) Single layer of continuous material 12 0.40 Single layer of continuous material 25 0.30 Two spaced layers of continuous material 12+12 0.20 NOTES: 1‐ Masonry may be used as a heat shield material. 2‐ Where heat shields are used to reduce appliance clearance dimensions, additional flue shielding may also be required. Refer to AS/NZS 2918:2001. 3‐ Non standard installations – Refer to AS/NZS 2918:2001 for guidance. CONSTRUCTIONS AND CLEARANCES FACTORS FOR APPLIANCES HEAT SHIELDS WHICH ARE MORE THAN 45 OFF THE VERTICAL ...
8 THE FLUE SYSTEM 8.1 GENERAL The flue system, made up of the external flue system and the internal flue is the important draft system that drives your wood heating appliance. Even the best wood fire will not function safely and efficiently as intended if it is not connected to a suitable flue system. The heat in the flue gases that pass from the wood fire and flue into the flue system is not waste heat. This heat is what the flue system uses to make the draft that draws in combustion air, keeps smoke inside the wood fire and safely vents exhaust to outside. You can think of heat in the flue gas as the fuel the flue system uses to make draft. 29 OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS...
8.2 SUITABLE FLUE SYSTEMS Your wood fire will provide optimum efficiency and performance when connected to a 155 mm diameter flue system. The cross‐sectional area of the flue shall be within 20 percent of the flue collar opening 8.2.1 MASONRY FLUE SYSTEMS The wood fire may also be connected to ...
8.3 MINIMUM FLUE SYSTEM HEIGHT Flue heights and lengths from AS/NZS 2918:2001 The top of the flue system should be tall enough to be above the air turbulence caused when wind blows against the house and its roof. The flue exit shall be located outside the building in which the appliance is installed so that: a) The flue pipe shall extend not less than 4.6 m above the top of the floor protector; b) The minimum height of the flue system within 3 m distance from the highest point of the roof shall be 600 mm above that point; c) The minimum height of the flue system further than 3 m from the highest point of the roof shall be 1000 mm above roof penetration; d) No part of any building lies in or above a circular area described by a horizontal radius of 3 m about the flue system exit. 8.4 THE RELATIONSHIP BETWEEN THE FLUE SYSTEM AND THE HOUSE Because the flue system is the engine that drives the wood heating system, it must have the right characteristics. The signs of bad system design are cold downdraught when there is no fire in the wood fire, slow kindling of new fires, and smoke roll‐out when the door is opened for loading. There are two guidelines to follow. First, the flue system should be installed up through the heated ...
when there is no fire burning. This means that when you light a fire, the initial smoke goes up the flue system and strong draft builds quickly as the flue system warms up. Flue systems that exit a house wall and run up outside can cause problems. Good System Design Inferior System Design Inside flue systems are preferred because Outside flue systems are a problem because when even when no fire is burning, there is no fire burns they will go into cold downdraught if normally upward flow in the system. the wood fire is installed low in the house. 8.4.2 WHY THE FLUE SYSTEM SHOULD PENETRATE THE HIGHEST HEATED SPACE When it is cold outside, the warm air in the house is buoyant so it tends to rise. This tendency of warm air to rise creates a slight pressure difference in the house. Called ‘stack effect’, it produces a slightly negative pressure low in the house (relative to outside) and a slightly positive pressure zone high in the house. If there is no fire burning in a heater connected to a flue system that is shorter than the warm space inside the house, the slight negative pressure low in the house will compete against the desired upward flow in the flue system. There are two reasons why the flue system in the house at right will cold downdraught when it is cold outside and there is no fire burning in the wood fire. First, the flue system runs ...
8.5 INSTALLING THE FLUE CONNECTOR The flue has been called ‘the weak link’ in the safety of wood heating systems because failure to install the flue connector properly (which has been common in the past) can result in house fires. The best flue is one that rises straight up from the wood fire to the base of the flue system with no elbows. Straight assemblies are less likely to cause problems like smoke roll‐out when the door is opened for loading. They are also more stable and easier to maintain than assemblies with elbows. Horizontal runs of flue should be avoided where possible because they reduce flue system draft. Use 45 degree elbows where possible, instead of 90 degree elbows. 33 OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS...
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The rules below are based on those found in the AS/NZS 2918:2001 installation code. Please carefully follow these installation instruction rules, or those enforced where you live. • Maximum overall length of straight flue system: not less than 4.6 m above the top of the floor protector. • The flue should be as short and direct as possible between the wood fire and flue system. The use of two 45 degree elbows is often preferable to a single 90 degree elbow because less turbulence is created in the exhaust flow and they result in less horizontal run. •...
APPENDIX 1: AIR CIRCULATION BLOWER The blower motor bearings are factory lubricated for years of trouble free operation. Premium Ecomaxx Wood heaters are fitted as standard with a room air HEPA grade filtration system, as explained further in this manual, this filter eliminates dust from the sealed blower area thus eliminating the need for end user intervention. Furthermore, Ecomaxx Woodheating Pty Ltd expressly implies that maintenance inside the pedestal area should only be carried out by a qualified representative of Ecomaxx Woodheating ...
APPENDIX 2: HEPA GRADE ROOM AIR FILTER PREMIUM RANGE ONLY (Pedestal / Freestranding Models) To the outside rear of the pedestal area, is the HEPA Filter that cleans your room air trapping all particulates greater the 4 microns (4um) in size. This filter has two roles: 1) It cleans the air that is blown into your living space, unlike other heaters. 2) It also keeps the blower blades clean and free from dust and other matter, which prolongs the blower unit life & prevents noisy imbalances of the blower basket. On pedestal models, the HEPA filter is located at the rear base of the unit and can be removed by sliding the assembly out toward the right, and can be replaced by sliding in all the way until it stops. Cleaning of the HEPA filters can be performed by blowing compressed air from the reverse direction or/ soaking in a light detergent bath. ...
APPENDIX 3: BAFFLE PLATE LOCATION The baffle plate will need to be removed for the cleaning of your flue system. Ensure the fire is completely out before proceeding. Remove firebricks from your firebox. Lift baffle from injector rails at front & rear of firebox and lower back of baffle to the base of the firebox. Take note of the position of the locating tabs to the side of the baffle plate; make sure it goes in the same way. Ensure the injectors are pushed all the way to the right before re‐installing the baffle plate. After cleaning flue system simply reverse the procedure to replace your baffle before relighting the fire. DO ...
APPENDIX 4: FIRE BRICKS Fire bricks must be sitting flat on bottom of fire box, covering fire box base. The firebricks keep heat away from the blower, and aide combustion. OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS ...
APPENDIX 5: EXPLODED DIAGRAM AND PARTS LIST Legend * Premium model 39 OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS...
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MAIN DOOR ASSEMBLY (PREMIUM) 1 1 SE68059‐01 MAIN DOOR ASSEMBLY (PREMIUM CHARCOAL) 1 1 SE68111 MAIN DOOR ASSEMBLY (CLASSIC) 1 1 SE68111‐01 MAIN DOOR ASSEMBLY (CLASSIC CHARCOAL) 1 2 30842 3/8 X 4 CARRIAGE BOLT 1 3 30611 ECOMAXX WOODEN HANDLE 1 4 PL68064 DOOR HANDLE 1 5 30848 SET SCREW M4 X 10MM 1 6 30616 DOOR HANDLE FERRULE 1 7 30849 SET SCREW M5 X 8MM 1 8 30843 ...
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FRONT FILTER 1 26 PL68056 PEDESTAL SEALING PLATE 1 27 44176 SWITCH 16 A 4 POSITION 90 DEGREE INDEXING 1 28 44178 SWITCH NUT 1 29 44177 SWITCH KNOB ‐ BLACK 1 30 44172 ECOMAXX BLOWER 1 31 PL68147 BLOWER SUPPORT 2 32 99999 BUILD TO ORDER 1 33 PL68013 BOTTOM FRONT COVER (PREMIUM) 1 33 PL68013‐01 BOTTOM FRONT COVER (PREMIUM CHARCOAL) 1 33 PL68104 ...
ECOMAXX PRODUCT WARRANTY This document sets out the express warranties that apply in respect of Ecomaxx products purchased in Australia. For Ecomaxx products purchased in Australia, the express warranties in this document are provided by My Fireplace Australia Pty Limited of Factory 2, 5‐7 Hogan Court, Pakenham, Victoria 3810 (phone number 03 59 415 008). 1. Ecomaxx express warranty Subject to the exclusions in section 2, we warrant under this express warranty that the below parts will be free from defects of materials or workmanship for the periods specified below (with each of the below ...
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You may make a claim under this warranty by visiting our website (www.myfireplaceaustralia.com.au), contacting our customer care line (03 59 415 008) or visiting our office at the address mentioned before. To make a valid claim under this warranty, you must: a) lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown; b) provide us with the Ecomaxx product serial number; c) provide us with reasonable proof of purchase for the Ecomaxx product; and d) if required by us, provide us (or any person nominated by us) with access to the premises at which the Ecomaxx product is located at times nominated by us (so that we can inspect the product). 5. Warranty claims If you make a valid claim under a parts and labour warranty and none of the exclusions set in section 2 ...
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Manufactured by: STOVE BUILDER INTERNATIONAL INC. 250, de Copenhague, Saint‐Augustin‐de‐Desmaures (Quebec), Canada G3A 2H3 Tel: (418) 878‐3040 Fax: (418) 878‐3001 Distributed by: My fireplace Australia ACN 127 126 550 Fact.2, 5‐7 Hogan Court PAKENHAM , VICTORIA, AUSTRALIA, 3810 Tel: (613) 59415 008 Fax: (613) 59415 975 www.myfireplaceaustralia.com.au OPERATING & INSTALLATION INSTRUCTIONS FOR PEDESTAL WOOD HEATERS ...