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SecPro, SecPoint, SecEngine, SecPath, Comware, Secware, Storware, NQA, VVG, V G, V G, PSPT, XGbus, N-Bus, TiGem, InnoVision and HUASAN are trademarks of Hangzhou H3C Technologies Co., Ltd. All other trademarks that may be mentioned in this manual are the property of their respective owners.
About This Manual Organization H3C S5500-EI Series Ethernet Switches Installation Manual is organized as follows: Chapter Contents Briefly introduces the appearance, system description, as well as 1 Product Overview the features and applications of the S5500-EI series switches. Describes the requirements on installation site, the safety...
IP Routing Volume, IP Multicast Volume, QoS Volume, Security Volume and System Volume. Obtaining Documentation You can access the most up-to-date H3C product documentation on the World Wide Web at this URL: http://www.h3c.com. The following are the columns from which you can obtain different categories of product documentation: [Products &...
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Environmental Protection This product has been designed to comply with the requirements on environmental protection. For the proper storage, use and disposal of this product, national laws and regulations must be observed.
Table of Contents 1 Product Overview ······································································································································1-1 Overview ·················································································································································1-1 Introduction to S5500-EI Series Ethernet Switches················································································1-3 S5500-28C-EI··································································································································1-3 S5500-28C-EI-DC ···························································································································1-5 S5500-52C-EI··································································································································1-5 S5500-28C-PWR-EI ························································································································1-6 S5500-52C-PWR-EI ························································································································1-7 S5500-28F-EI ··································································································································1-8 Ports ······················································································································································1-10 Console Port··································································································································1-10 10/100/1000Base-T Ethernet Port·································································································1-10 SFP Port ········································································································································1-10 Combo Port ···································································································································1-12 LEDs······················································································································································1-13 System Status LED ·······················································································································1-13 Hot Swappable Power Module Status LEDs ·················································································1-13 RPS Status LED ····························································································································1-14 Port Mode LED ······························································································································1-14...
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Introduction to Guide Rail ················································································································3-4 Use Front Mounting Brackets to Install a Switch·············································································3-4 Use Front Mounting Brackets and a Tray to Install a Switch ··························································3-5 Use Front and Rear Mounting Brackets to Install a Switch·····························································3-6 Use Front Mounting Brackets and Guide Rails to Install a Switch ··················································3-9 Mounting the Switch on a Workbench ··································································································3-11 Connecting the Grounding Cable··········································································································3-11 When a Grounding Strip is Available·····························································································3-12...
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6 Maintenance and Troubleshooting ··········································································································6-1 Software Loading Failure ························································································································6-1 Password Missing Failure ·······················································································································6-1 Missing User Password ···················································································································6-1 Missing Boot ROM Password··········································································································6-1 Power Supply Failure ······························································································································6-2 Fixed Power Module Failure············································································································6-2 Hot Swappable Power Module Failure ····························································································6-3 Fan Failure ··············································································································································6-4 Configuration System Failure··················································································································6-4...
Product Overview Overview H3C S5500-EI Series Ethernet Switches (hereinafter referred to as the S5500-EI series) are Layer 3 Gigabit Ethernet switching products developed by Hangzhou H3C Technologies Co., Ltd. (hereinafter referred to as H3C). The S5500-EI series are designed as distribution or access devices for intranets and metropolitan area networks (MANs).
Input voltage range: –36 VDC to –72 VDC You can use the –48 VDC power supply in the equipment room directly or one of the following two external RPS power supply units recommended by H3C to provide –48V power supply.
Otherwise, the device may be damaged. For details about the RPS power supply units, see the user manual and RPS Ordering Guide for H3C Low-End Series Ethernet Switches. Introduction to S5500-EI Series Ethernet Switches...
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Figure 1-1 Front panel of the S5500-28C-EI Ethernet switch (1) 10/100/1000 Base-T auto-sensing Ethernet port (2) 10/100/1000 Base-T auto-sensing Ethernet port status LED (3) 1000 Base-X SFP port (4) 1000Base-X SFP port status LED (5) Console port (6) Seven-segment LED (7) Port mode LED (Mode) (8) System status LED (PWR) (9) RPS status LED (RPS)
S5500-28C-EI-DC Front Panel The front panel of the S5500-28C-EI-DC is the same as that of the S5500-28C-EI. For related description, refer to S5500-28C-EI on page 1-3. Rear Panel Figure 1-3 Rear panel of the S5500-28C-EI-DC Ethernet switch (1) -48V DC power input (2) RPS power input (shipped with a protective cover) (3) Grounding screw (4) Interface module slot 1 (MOD1)
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Figure 1-4 Front panel of the S5500-52C-EI Ethernet switch (1) 10/100/1000 Base-T auto-sensing Ethernet port (2) 10/100/1000 Base-T auto-sensing Ethernet port status LED (3) Console port (4) Seven-segment LED (5) Port mode LED (Mode) (6) System status LED (PWR) (7) RPS status LED (RPS) (8) Interface module 1 status LED (MOD1) (9) Interface module 2 status LED (MOD2) (10) Port status LED mode switching button...
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Figure 1-6 Front panel of the S5500-28C-PWR-EI Ethernet switch (1) 10/100/1000 Base-T auto-sensing Ethernet port (2) 10/100/1000 Base-T auto-sensing Ethernet port status LED (3) 1000 Base-X SFP port (4) 1000Base-X SFP port status LED (5) Console port (6) Seven-segment LED (7) Port mode LED (Mode) (8) System status LED (PWR) (9) RPS status LED (RPS)
Figure 1-8 Front panel of the S5500-52C-PWR-EI Ethernet switch (1) 10/100/1000 Base-T auto-sensing Ethernet port (2) 10/100/1000 Base-T auto-sensing Ethernet port status LED (3) Console port (4) Seven-segment LED (5) Port mode LED (Mode) (6) System status LED (PWR) (7) RPS status LED (RPS) (8) Interface module 1 status LED (MOD1) (9) Interface module 2 status LED (MOD2) (10) Port status LED mode switching button...
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PSR150-A or PSR150-D, in PWR2 to serve as a backup. For details about PSR150-A and PSR150-D, refer to H3C PSR150-A & PSR150-D Power Modules User Manual. For details about how to install the two power modules, refer to Installing a Power Module.
Ports Console Port Each S5500-EI series provides one console port on the front panel. Table 1-2 describes the console port specifications. Table 1-2 Console port specifications Item Specification Connector type RJ-45 Compliant standard EIA/TIA-232 Transmission baud 9600 bps to 115200 bps (defaulting to 9600 bps) rate It can be connected to an ASCII terminal.
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Table 1-4 SFP transceivers supported by the S5500-EI series SFP ports Central Connect transmiss Transceiver Fiber wavelength distance 50/125 µm 550 m multimode (1804.5 ft) optical fiber SFP-GE-SX-MM850-A 850 nm 62.5/125 µm 275 m multimode (902.2 ft) optical fiber 10 km SFP-GE-LX-SM1310-A (about 6.2 1310 nm...
The types of SFP transceivers may update with time. For information about transceivers, contact H3C technical support or marketing staff. For the models and specifications of each kind of transceivers, refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual.
LEDs Table 1-6 LEDs Device support System Status LED All series Hot Swappable Power Module Status LEDs S5500-28F-EI RPS Status LED All series (except S5500-28F-EI) Port Mode LED All series Seven-Segment LED All series 10/100/1000Base-T Auto-Sensing Ethernet Port All series Status LED SFP Port Status LED All series...
Status Description Hot swappable power module slot 2 is installed with a power Steady green module, and the power output is normal. PWR2 Hot swappable power module slot 2 is installed with a power Steady yellow module, but an output failure occurs. No power module is installed in hot swappable power module slot 2, or no power is input.
Seven-Segment LED The seven-segment LED and the system status LED together indicate the operating status of the device. For details, refer to Table 1-11. Table 1-11 Seven-segment LED description (1) Status System status Description Seven-segment LED (PWR/SYS) The LED displays the specific numbers one by one.
Table 1-12 Seven-segment LED description (2) LED status System Description Port mode status LED Seven-segment LED LED (Mode) (PWR) For example, when the LED The LED displays the Flashing displays the sign, it indicates specific signs. Steady green (1 Hz) Unit that the PoE power currently green...
SFP Port Status LED The port mode LED and the SFP port status LED together indicate the SFP port operation status. Refer Table 1-14 for details. Table 1-14 SFP port status LEDs description Status Description Port mode Ethernet port status LED The port operates at a rate of 1000 Mbps;...
Table 1-16 Description of the supported interface modules Interface quantity Model Description Remarks and type Using SFP optical transceivers and fibers for long-distance Dual-port GE SFP 2 × 1 Gbps SFP LSPM2GP2P connections interface module optical ports Not support IRF Short-haul Dual-Port Suitable for short-distance 2 ×...
The types of SFP transceivers may update with time. For information about transceivers, contact H3C technical support or marketing staff. For the models and specifications of each kind of transceivers, refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual.
A short-haul dual-port 10 GE CX4 interface module provides two 10 Gbps electrical ports and supports CX4 electrical and protocol standards. Only H3C’s CX4 power cables can be used for connecting the CX4 ports. A CX4 cable is hot swappable and its maximum transmission distance is 3 m (9.84 ft.), which is suitable for short-distance connections only.
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A dual-port 10 GE SFP+ interface module provides two 10 Gbps SFP+ ports. You can insert an SFP+ transceiver into the port to connect it to another SFP+ port through an optical fiber, or an SFP+ cable provided by H3C. For details about the supported SFP+ transceivers and SFP+ cables, refer to Table 1-19.
You are recommended to use SFP+ transceivers and SFP+ cables of H3C on the S5500-EI series. The types of SFP+ transceivers and SFP+ cables may update with time. For information about transceivers, contact H3C technical support or marketing staff. For the models and specifications of each kind of SFP+ transceivers and SFP+ cables, refer to H3C Low End Series Ethernet Switches Pluggable Modules Manual.
You are recommended to use XFP transceivers of H3C on the S5500-EI series. The types of XFP transceivers may vary over time. Consult H3C marketing personnel or technical support personnel to obtain the latest information about XFP transceivers. For specifications of XFP transceivers, refer to H3C Low End Series Ethernet Switches Pluggable Module Manual.
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For details about the port mode switching button, see Port Mode LED. 1-24...
Preparing for Installation Safety Precautions To avoid any device impairment and bodily injury caused by improper use, observe these rules: Before cleaning the switch, unplug the power plug of the switch first. Do not clean the switch with wet cloth or liquid. Do not place the switch near water or in a damp environment.
Especially when the indoor relative humidity is low, electrostatic adsorption is more likely to happen. This can not only shorten the service life of your device but also cause communications failures. The following table lists the dust concentration limit. Table 2-1 Dust concentration limit in the equipment room Substance Unit Concentration limit...
Staring into the laser beam produced by the fiber may hurt your eyes. Installation Tools Flathead screwdriver Phillips screwdriver ESD-preventive wrist strap The installation tools are not shipped with the S5500-EI series.
When you ask your sales agent to maintain the switch, you must ensure that the dismantlement-preventive seal on a mounting screw of the H3C switch chassis is intact. If you want to open the chassis, you should contact the agent for permission. Otherwise, you will bear any consequence resulted from your actions without permission.
The S5500-EI series support IRF. For details about implementation of the IRF system and installation procedures, refer to Installing Switches for an IRF. Installing the Switch into a 19-Inch Rack Using Mounting Brackets Installation Modes You can install a switch into a 19-inch standard cabinet in one of the following four ways: Use front mounting brackets Use front mounting brackets and a tray Use front mounting brackets and rear mounting brackets...
Introduction to Mounting Bracket Figure 3-2 Appearance of a standard front mounting bracket (1) Screw hole used to fix the mounting bracket to the cabinet (Use one M6 screw) (2) Screw hole used to fix the switch to the mounting bracket Figure 3-3 Appearance of a rear mounting bracket (1) Screw hole used to fix the mounting bracket to the cabinet (Use one M6 screw) For the selection of front and rear mounting brackets, see...
(3) Slotted hole 2: Used to fix the guide rail to the front bracket Guide rails purchased from H3C apply only to standard cabinets 1,000 mm (39.37 in.) deep. Use other supports to substitute for guide rails in the case of other cabinet depths.
Figure 3-5 Fix front mounting brackets (1) (1) Front panel of the switch Step4 Place the switch horizontally in a proper position, and fix the other end of mounting brackets to the front brackets with screws and captive nuts, as shown in Figure 3-6.
Step5 Place the switch on the tray horizontally, slide the tray into the cabinet, and fix the other end of mounting brackets to the front brackets with crews and captive nuts, as shown in Figure 3-6. Use Front and Rear Mounting Brackets to Install a Switch Only the S5500-28C-PWR-EI, S5500-52C-PWR-EI and S5500-28F-EI support installation using front mounting brackets together with rear mounting brackets.
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Figure 3-8 Fix rear mounting brackets (1) Rear square-holed post (2) Rear mounting bracket Step6 Hold the bottom of the switch with one hand and the front part of the switch with the other hand, and push the switch into the cabinet gently, as shown in Figure 3-9.
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Figure 3-10 Effect diagram of front and rear mounting bracket installation (1) (1) Rear panel (2) Rear square-holed post (3) Load-bearing screw (4) Rear mounting bracket Step7 Fix the other end of the front mounting brackets to the front brackets with screws and captive nuts and ensure that front and rear mounting brackets have fixed the switch in the cabinet securely, as shown in Figure 3-11.
Figure 3-11 Effect diagram of front and rear mounting bracket installation (2) (1) Load-bearing screw (2) Rear mounting bracket (3) Front panel (4) Screw used to fix front mounting brackets to front brackets (5) Front mounting bracket (6) Front square-holed post Use Front Mounting Brackets and Guide Rails to Install a Switch All the models of the S5500-EI series support installation using front mounting brackets together with guide rails.
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Figure 3-12 Install guide rails Step5 Hold the two sides of the switch and slide it gently along the guide rails into the cabinet until it is located in a proper position, as shown in Figure 3-13. Ensure that the bottom side of the guide rails and the switch are in close contact.
Figure 3-14 Effect diagram of front mounting bracket and guide rail installation (1) Rear panel (2) Guide rail Ensure a clearance of 1U (44.45 mm, namely, 1.75 inches) between devices for the purpose of heat dissipation. Mounting the Switch on a Workbench In many cases, standard 19-inch racks are not available.
When a Grounding Strip is Available When a grounding strip is available at the installation site, attach one end of the yellow-green grounding cable (PGND cable) of the switch to the grounding screw on the grounding strip (the grounding screw and the grounding hole are on the rear panel of the switch and are marked with a grounding sign).
Figure 3-16 Connect the PGND cable to the grounding strip (1) Grounding post (2) Grounding strip (3) PGND cable (4) Hex nut The fire main and lightning rod of a building are not suitable for grounding the switch. The ground wire of the switch should be connected to the grounding device for the equipment room.
In Other Installation Sites When the switch is AC-powered For an AC-powered switch, if neither of the above-mentioned two conditions is available, ground the switch through the PE wire of the AC power supply. Make sure the PE wire is well connected to the ground at the power distribution room or AC transformer side, the switch PE terminal and the PE wire are well connected, and the three-wire input cable of the PGND cable is used for the power supply cable.
Use the PGND cable provided with the switch to connect the grounding strip in the equipment room. Otherwise, the grounding effect may not be ensured, which easily causes damage to the switch. Installing a Power Module The following section describes how to install a power module for only the S5500-28F-EI Ethernet switches.
Figure 3-20 Install the power module to the switch If a power module slot has a filler panel, remove the filler panel before inserting a power module. To prevent damage to the power module or the connector on the backplane of the powered device, insert the power module gently.
Connecting the Power Cords Make sure that the ground wire has been properly connected before powering on the switch. Table 3-3 Power cord connection methods of the S5500-EI series Switch module Power supply mode Connection method AC power supply Connecting the AC Power Cord S5500-28C-EI Connect RPS power cords of S5500-52C-EI...
Figure 3-21 Connect an AC power cord to a horizontal AC power socket (1) Figure 3-22 Connect an AC power cord to a horizontal AC power socket (2) Figure 3-23 Connect an AC power cord to a vertical AC power socket (1) Figure 3-24 Connect an AC power cord to a vertical AC power socket (2) Connecting the -48V DC Power Cord Both the S5500-28C-EI-DC and PSR150-D of the S5500-28F-EI have a –48 VDC power receptacle,...
Follow these steps to connect a –48V DC power cord to the switch: Step1 Wear an ESD-preventive wrist strap, ensure a good skin contact and make sure that the ESD-preventive wrist strap is properly grounded. Step2 Keep the upside of the DC plug shipped with the device on top and plug it in the DC receptacle (see callout 1 in Figure 3-25).
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Step2 Loosen the captive screws on the RPS receptacle protective cover and remove the protective cover, as shown in Figure 3-26. (If you do not use the +12 VDC RPS interface, install the protective cover.) Figure 3-26 Connect an RPS power cord (1) Step3 Keep the upside of the +12 VDC RPS plug on top and plug it in the RPS DC receptacle (see callout 1 in Figure 3-27).
Figure 3-28 Connect an RPS power cord to the S5500-28C-PWR-EI/S5500-52C-PWR-EI Step4 Connect the other end of the RPS DC power cord to the external RPS power supply system. Step5 Check whether the RPS LED on the front panel of the switch is ON. If the LED is ON, it shows the power cord is properly connected.
Figure 3-30 Install an interface module (2) Keep the removed filler panel properly for future use. When tightening the fastening screws at both sides of the optional module with a screwdriver or an electric screwdriver, make sure that the torque is not bigger than 0.4 N-m. Removing an Interface Module Step1 Wear an ESD-preventive wrist strap, ensure a good skin contact and make sure that the ESD-preventive wrist strap is properly grounded.
Installing Dedicated CX4/SFP+ Cable Installing Dedicated CX4/SFP+ Cable Make sure that you have installed a CX4/SFP+ interface module before installing dedicated CX4/SFP+ cables. The installation and removal procedures of a CX4 cable are similar to that of an SFP+ cable. This section describes the installation and removal of the SFP+ cable for illustration.
Installation Flow for an IRF Figure 3-31 Installation flow for an IRF Table 3-4 Description of the installation flow for an IRF of switches Task Remarks Take the following into consideration: Number of IRF members and the bandwidth Draw a plan for Interface modules and cables an IRF with Physical connection mode( daisy chain connection or ring connection)
Installing an Interface Module. modules Configure For details about the IRF function, see IRF Configuration in the System software for the Volume of the H3C S5500-EI Series Ethernet Switches Operation IRF members Manual. Power off the — switches Use cables to connect 10 G ports of the interface modules:...
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A ring connection is more reliable than a daisy chain connection. The failure of one link in a ring connection does not affect the function and performance of the IRF, whereas the failure of one link in a daisy chain connection causes the split of the IRF. Figure 3-32 The daisy chain connection mode Master Slave...
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port of another interface module, that is, two ports at the same side cannot be connected, as shown Figure 3-34. Figure 3-34 Cable connections in an IRF in the non-aggregate mode with 2-port interface modules When 2-port interface modules are adopted in an IRF with ports operating in the aggregation mode, ports of MOD 1 can only be connected to ports of MOD 2, and the locations of the ports of the interface modules are not limited.
Figure 3-36 Cable connections for an IRF with 1-port interface modules Verifying the Installation Check whether the selected power is the same as the power label on the switch; Check whether the ground wire is connected; Check whether the power cords are connected correctly; Check whether all the interface cables are routed indoors.
Starting and Configuring the Switch Setting up the Configuration Environment Set up the configuration environment as follows: Connect a terminal (a PC in this example) to the console port on the switch with a console cable. Figure 4-1 Network diagram for configuration environment setup Connecting the Console Cable Console Cable A console cable is an 8-core shielded cable.
RJ-45 Signal Direction DB-9 ← → → → → Connection Procedure When you want to use the terminal to configure the switch, follow these steps to connect a terminal device to the switch using the console cable: Step1 Plug the DB-9 female connector of the console cable to the serial port of the console terminal or PC. Step2 Connect the RJ-45 connector of the console cable to the console port of the switch.
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Data bits: 8 Parity: None Stop bits: 1 Flow control: None Emulation: VT100 The specific procedure is as follows: Step1 Select Start > Programs > Accessories > Communications > HyperTerminal to enter the HyperTerminal window. The Connection Description dialog box appears, as shown below. Figure 4-3 Connection description of the HyperTerminal Step2 Type the name of the new connection in the Name text box and click OK.
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Step3 Click OK after selecting a serial port. The following dialog box appears. Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None. Figure 4-5 Set the serial port parameters Step4 Click OK after setting the serial port parameters and the system enters the HyperTerminal window shown below.
All the S5500-EI series Ethernet switches have the same Boot ROM display style. This document uses the Boot ROM display of S5500-28F-EI as an example: Starting..*********************************************************** H3C S5500-28F-EI BOOTROM, Version 510 *********************************************************** Copyright (c) 2004-2009 Hangzhou H3C Tech. Co., Ltd.
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Creation date : May 18 2009, 17:01:57 CPU Clock Speed : 533MHz BUS Clock Speed : 133MHz Memory Size : 256MB Mac Address : 00e0fc005502 Press Ctrl-B to enter Boot Menu... 1 The last line asks whether you want to enter the Boot Menu. The system waits one second for your response.
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Item Description 3. Display all files in flash Display all files in the flash memory 4. Delete file from flash Delete files from the flash memory 5. Modify bootrom password Modify the Boot ROM password 6. Enter bootrom upgrade menu Enter the Boot ROM update menu Skip the current configuration file (this configuration is 7.
Changing the Startup Mode By default, the system starts up in fast mode. If you want to change the startup mode to normal, press Ctrl + B within one second to enter the Boot Menu showed below: BOOT MENU 1. Download application file to flash 2.
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Starting..*********************************************************** H3C S5500-28F-EI BOOTROM, Version 510 *********************************************************** Copyright (c) 2004-2009 Hangzhou H3C Tech. Co., Ltd. Creation date : May 18 2009, 17:01:57 CPU Clock Speed : 533MHz BUS Clock Speed : 133MHz Memory Size : 256MB Mac Address : 00e0fc005502 Press Ctrl-B to enter Boot Menu...
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<Sysname> You can configure the switch now. The H3C Series switches provide abundant command views. For detailed descriptions about the configuration commands and CLI, refer to H3C S5500-EI Series Ethernet Switches Operation Manual and H3C S5500-EI Series Ethernet Switches Command Manual.
Boot ROM menu. Before loading the software, make sure that your terminal is correctly connected to the switch to insure successful software loading. Boot Menu Starting..*********************************************************** H3C S5500-28F-EI BOOTROM, Version 510 *********************************************************** Copyright (c) 2004-2009 Hangzhou H3C Tech. Co., Ltd.
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Creation date : May 18 2009, 17:01:57 CPU Clock Speed : 533MHz BUS Clock Speed : 133MHz Memory Size : 256MB Mac Address : 00e0fc005502 Press Ctrl-B to enter Boot Menu... 1 Press Ctrl + B. The system displays: Password : To enter the Boot Menu, you must press Ctrl + B within one second after the information “Press Ctrl-B to enter Boot Menu...”...
The loading process of the Boot ROM software is the same as that of the host software, except that during the Boot ROM loading process, you must enter the different digit after entering the Boot Menu and the system gives somewhat different prompts. The following text mainly describes the Boot ROM loading process.
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Task Remarks Restart the switch to make the updated Boot Required ROM file effective Enter the Boot ROM update menu on the switch Enter the Boot ROM menu, and then enter 6 after the system displays “Enter your choice(0-9):” to enter the Boot ROM update menu.
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Change the rate of the serial port on the terminal To ensure communication between the terminal and the switch, the baud rate of the serial port on the terminal should be consistent with that of the console port on the switch. Step1 Select Call >...
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Figure 5-3 Modify the baud rate Step3 Select Call > Call to reestablish the connection. Figure 5-4 Reestablish the connection The new settings can take effect only after you reestablish the connection. Download the Boot ROM file Step1 Press Enter in the HyperTerminal window to start downloading the program. The system displays the following information: CCCCCCCCCCCCCCCCCC Press Ctrl + X to quit downloading files;...
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Step2 Select Transfer > Send File in the HyperTerminal’s window. Click Browse in the pop-up dialog box (as shown in Figure 5-5) to select the application file to be downloaded (for example, bootrom.btm), and select Xmodem from the Protocol drop-down list. Figure 5-5 Send file dialog box Step3 Click Send.
Restore the download rate to the default Set the baud rate to 9600 bps (refer to Change the rate of the serial port on the terminal on page detailed operation). Restart the switch to make the updated Boot ROM file effective Press Enter in the HyperTerminal window to return to the Boot ROM update menu.
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Loading Boot ROM software Step1 Connect an Ethernet port (GigabitEthernet 1/0/25, for example) of the switch to the server (whose IP address is available) that provides the file (usually the .bin file or the .btm file) to be downloaded, and connect the console port of the switch to a PC, as shown in Figure 5-7.
Are you sure you want to download file to flash? Yes or No(Y/N) Step6 Enter Y to start file downloading or N to return to the Boot ROM update menu. If you enter Y, the system begins to download and update the Boot ROM software. Upon completion, the system displays the following information to show the loading process is completed: Loading........done Bootrom updating..done!
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When upgrading the Boot ROM program, the switch can serve only as an FTP client. Step1 Connect an Ethernet port (GigabitEthernet 1/0/25, for example) of the switch to the server (whose IP address is available) that provides the file (usually the .bin file or the .btm file) to be downloaded, and connect the console port of the switch to a PC, as shown in Figure 5-7.
Step6 Enter Y to start file downloading or N to return to the Boot ROM update menu. If you enter Y, the system begins to download and update the program. Upon completion, the system displays the following information: Loading........done Bootrom updating..done! BOOT MENU 1.
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Figure 5-8 Load software using FTP/TFTP remotely Step1 Download the software to the switch using FTP commands. <Sysname> ftp 202.10.10.53 Trying ... Press CTRL+K to abort Connected. 220 WFTPD 2.0 service (by Texas Imperial Software) ready for new user User(none):S5500-EI 331 Give me your password, please Password: 230 Logged in successfully...
If the space of the flash memory is not enough, you can delete the useless files in the flash memory before software downloading. Power interruption is not allowed during software loading. Loading Software Using TFTP The remote loading by using TFTP is similar to the remote loading by using FTP. The only difference is that it is TFTP that you use when loading software to the switch.
Maintenance and Troubleshooting Software Loading Failure If software loading fails, the system keeps running in original version. In this case, check if the physical ports are properly connected. If the ports are not properly connected, reconnect them correctly and restart the loading procedure. If the ports are properly connected, check the loading procedure information displayed on the HyperTerminal for input errors.
Power Supply Failure Fixed Power Module Failure The S5500-28C-EI/S5500-52C-EI/S5500-28C-PWR-EI/S5500-52C-PWR-EI/S5500-28C-EI-DC use fixed power modules. Each of the S5500-28C-EI, S5500-52C-EI, S5500-28C-PWR-EI and S5500-52C-PWR-EI has three input modes, namely, AC input, RPS input and both. Each S5500-28C-EI-DC has three input modes, namely, -48V DC input, RPS input and both. You can check whether the power system of the switch fails by viewing the system status LED (PWR) and RPS status LED (RPS) on the front panel of the switch.
RPS&AC input/RPS&-48V DC input When the switch adopts both RPS and AC inputs or both RPS and -48V DC inputs, you can check the power supply status and the input status of each line by viewing the system status LED and RPS status LED.
For details about the PWR1 and PWR2 LEDs on the front panel of the switch, refer to Table 1-8. If the cause cannot be located in the preceding steps and the problem persists, you need to contact your local sales agent or service engineer. To replace a hot swappable power module, refer to Installing a Power Module on page 3-15.
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Troubleshooting when there is no terminal display If there is no output information after the configuration is powered on, please check whether: The power supply is normal The console cable is properly connected If no problems are found after the above-mentioned items have been checked, the cause may lie in the console cable or the settings of the terminal (such as hyper terminal) parameters.
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Table of Contents Appendix A Lightning Protection of the Switch······················································································· A-1 Installation of Lightning Arrester for AC Power (Socket Strip with Lightning Protection) ······················ A-1...
Appendix A Lightning Protection of the Switch Installation of Lightning Arrester for AC Power (Socket Strip with Lightning Protection) Lightning arrester will not be shipped with the switch. You should purchase it by yourself if needed. If an outdoor AC power cord should be directly led to the switch, please serially connect the lightning arrester for AC power (Socket Strip with Lightning Protection) before you plug AC power cord into the switch, thus to prevent the possible damage to the switch due to lightning strike.
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Make sure that the arrester is well grounded before using the lightning arrester for power. After inserting AC power cord plug of switch into the socket of lightning arrester, if the green LED is on and the red LED does not alarm, it means that the lightning arrester of power is running and the function of lightning protection has taken effect.
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