Troubleshooting; Basic Functioning - NETGEAR DG834Gv5 Setup Manual

This chapter gives information about troubleshooting your wireless modem router. After each
problem description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
• Is the router on?
Go to "Basic Functioning" on page
• Have I connected the router correctly?
Go to "Troubleshooting the Web Configuration Interface" on page
• I cannot access the router's configuration with my browser.
Go to "Troubleshooting Internet Browsing" on page
• I have configured the router but I can't access the Internet.
Go to "Troubleshooting the ISP Connection" on page
• I cannot remember the router's configuration password.
Go to "Resetting to Factory Default Settings" on page
• I want to clear the configuration and start over again.
Go to "Restoring the Default Configuration and Password" on page

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on (see
page 2 for an illustration and explanation of the LEDs).
2. After approximately 15 seconds, verify that:
a. The LAN port LEDs are lit for any local ports that are connected.
b. The ADSL Internet port LED is lit.

Troubleshooting

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"Hardware Features" on
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