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- Page 1 Wireless ADSL2+ Modem Router Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA March 2008 208-10206-01 v1.0...
- Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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Page 3: Table Of Contents
ADSL2+ Modem Wireless Router Setup Manual Getting to Know Your Wireless Router Unpacking Your New Router ... 1 Hardware Features ... 2 Front Panel ... 2 Back Panel ... 3 Router Side Panel ... 4 Router Label ... 5 Positioning Your Wireless Router ... 5 Installing Your Wireless Modem Router ... - Page 4 Power LED Not On ... 26 Power LED is Red ... 26 LAN or Internet Port LEDs Not On ... 26 Troubleshooting the Web Configuration Interface ... 27 Troubleshooting the ISP Connection ... 28 ADSL link ... 28 Obtaining an Internet IP Address ... 29 Troubleshooting PPPoE or PPPoA ...
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Page 5: Getting To Know Your Wireless Router
• Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. “Unpacking Your New “Hardware Features”... -
Page 6: Hardware Features
Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Front Panel The wireless modem router front panel shown below contains status LEDs. Figure 1 You can use the LEDs to verify various conditions. -
Page 7: Back Panel
Table 1. LED Descriptions (continued) Solid green Blinking green 4. DSL Solid green Blinking green 5. Internet Back Panel The back panel of the wireless modem router contains port connections described below. Figure 2 Getting to Know Your Wireless Router The ADSL port is synchronized with your ISP’s DSL Access Multiplexer (DSLAM). -
Page 8: Router Side Panel
The ports on the router are color-coded to distinguish your Internet port from the other four ports that connect to the wired computer(s) on your LAN. The rear panel contains the following elements: 1. Wireless antenna 2. AC power adapter input 3. -
Page 9: Router Label
Router Label The label on the back of the wireless modem router shows the router’s MAC address, serial number, and factory default login information. Figure 4 Positioning Your Wireless Router The wireless modem router lets you access your network from virtually anywhere within the operating range of your wireless network. -
Page 10: Installing Your Wireless Modem Router
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet. - Page 11 1. Install and connect your wireless router to your network (see Modem Router” on page 2. Set up your wireless router for Internet access (see Access” on page 16). 3. Configure your wireless network and select wireless security settings to protect your wireless network (see Getting to Know Your Wireless Router 13).
- Page 12 Getting to Know Your Wireless Router...
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Page 13: Installing Your Router Using The Smart Wizard
You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network. -
Page 14: Accessing Your Router After Installation And Checking For New Firmware
you can log into the router later to select a security option (see Installation and Checking for New Firmware” on page To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online User Manual for more information). -
Page 15: Installing Your Router Manually (Advanced, Mac, And Linux Users)
(Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). • The configuration information your ISP gave you. Depending on how your Internet account was set up, you may need the following information to set up your wireless modem router and access the Internet: –... -
Page 16: Understanding Adsl Microfilters
Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless modem router in a country where a microfilter is not included, you must acquire one. -
Page 17: Connecting Your Wireless Modem Router
Connecting Your Wireless Modem Router Before you install your wireless modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer. - Page 18 b. Connect the filter, and splitter (if used). • For a two-line filter connection, insert the filter into the phone outlet and connect the phone to the phone line connector (A). Figure 8 • For a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and then connect the phone to the filter Connect the wireless modem router to the ADSL filter.
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Page 19: Verifying Your Connection
Improperly connecting a filter to your wireless modem router will block your ADSL connection. Connect the Ethernet cable (D) from a wireless modem router LAN port to the Ethernet adapter in your computer. Connect the power adapter to the router and plug it in to a power outlet. Figure 10 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. -
Page 20: Setting Up Your Router For Internet Access
• The local lights are lit for any connected computers. Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you use the Restore Factory Settings button. - Page 21 When prompted, enter admin for the router User Name and password for the router Password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you may use to log in to your Internet connection.
- Page 22 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
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Page 23: Configuring Your Wireless Network
For a complete overview of all the security configurations that can be implemented on this router, see the on-line User Manual. A link to the User Manual is on the Resrouce CD. 20) or, if the clients in your network are WPS “Using Push 'N' Connect (WPS) 21). NETGEAR strongly “Setting Your... -
Page 24: Setting Your Ssid And Wireless Security Manually
The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports. -
Page 25: Using Push 'N' Connect (Wps) To Configure Your Wireless Network
SSID and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. - Page 26 These instructions assume that you are configuring WPS on the router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up.
- Page 27 Figure 14 • Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays. – Go to your wireless client and, from the client’s WPS utility, obtain the wireless client’s security PIN, or follow the client’s WPS utility instructions to generate a security PIN.
- Page 28 Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices.
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Page 29: Troubleshooting
This chapter gives information about troubleshooting your wireless modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”... -
Page 30: Power Led Not On
• Check that you are using the power adapter supplied by NETGEAR for this product. • Check the Power switch button on the rear panel of the router to make sure that the router is powered on. -
Page 31: Troubleshooting The Web Configuration Interface
• Make sure that the Ethernet cable connections are secure at the router and at the hub or workstation. • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless modem router. -
Page 32: Troubleshooting The Isp Connection
• Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection. -
Page 33: Obtaining An Internet Ip Address
To check the Internet IP address from the browser interface: 1. Launch your browser and select an external site such as http://www.netgear.com. 2. Access the main menu of the wireless modem router at http://192.168.0.1. 3. Under the Maintenance heading, select Router Status, and check that an IP address is shown for the Internet port. -
Page 34: Troubleshooting Pppoe Or Pppoa
Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: 1. Access the main menu of the router at http://192.168.0.1. 2. Under the Maintenance heading, select Router Status. 3. Click the Connection Status button. 4. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. 5. -
Page 35: Troubleshooting A Tcp/Ip Network Using The Ping Utility
Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to the router is set up correctly. -
Page 36: Testing The Path From Your Computer To A Remote Device
Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address> where <IP address> is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies as in the previous section are displayed. -
Page 37: Technical Specifications And Default Configuration
Technical Specifications and Default This appendix provides technical specifications and factory default configuration settings for the wireless modem router. General Specifications The following table lists technical specification for the wireless modem router. TCP/IP, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Network Protocol and Ethernet, and RFC 1577 Classical IP over ATM Standards... -
Page 38: Default Configuration
Default Configuration You can use the reset button located on the rear panel of your Wireless ADSL2+ Modem Router to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the reset button for three seconds. Your Wireless ADSL2+ Modem Router will return to the factory configuration settings shown in the table below. - Page 39 Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. Technical Specifications and Default Configuration Default Behavior Enabled NETGEAR Disabled Enabled Auto United States (in North America; otherwise, varies by...
- Page 40 Technical Specifications and Default Configuration...
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Page 41: Related Documents
This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link Internet Networking and http://documentation.netgear.com/reference/enu/tcpip/index.htm TCP/IP Addressing Wireless http://documentation.netgear.com/reference/enu/wireless/index.htm Communications Preparing a Computer for http://documentation.netgear.com/reference/enu/wsdhcp/index.htm... - Page 42 Related Documents...
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Page 43: Registration And Certifications
Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register support service. Product updates and Web support are always available by going to: Setup documentation is available on the CD, on the support website, and on the documentation website wireless modem router is connected to the Internet, click the KnowledgeBase link to view support information or click the Documentation link to view the online User Manual for this wireless modem router.