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NetComm 4-port and 8-port Gateways Gateway Series Reference Manual

4-port and 8-port gateways.
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Reference Guide
SmartVoice Gateway Series
4-port and 8-port Gateways


Table of Contents

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   Summary of Contents for NetComm 4-port and 8-port Gateways Gateway Series

  • Page 1 Reference Guide SmartVoice Gateway Series 4-port and 8-port Gateways...
  • Page 2: Table Of Contents

    Contents 1. Introduction ...4 Product Overview ...4 Items that you will need and things you will need to know ...5 NetComm SmartVoice Gateway Features ...6 SmartVoice Gateway Hardware Description ...9 Front Panel (all models) ...9 Rear Panel (all models) ...10 Restore the Gateway ...10...
  • Page 3 NTP (Network Time Protocol) ...70 System Operations (Save Settings) ...7 Software Upgrade ...73 Logout ...74 4. Configuring the Gateway via IVR ...75 IVR (Interactive Voice Response) ...76 5. Dialing and dialed number routing principle ...8 Instruction ...8 Dialed Number Processing Flow ...8 Appendix A: Glossary ...84 Appendix B: Cable Information ...90 RJ-45 Network Ports ...90...
  • Page 4: Introduction

    Introduction Product Overview The NetComm SmartVoice series of stand-alone VoIP Gateways carry both voice and facsimile over an IP network. They support the SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers’ systems and they work in two different modes: UA (User Agent) or Server.
  • Page 5: Items That You Will Need And Things You Will Need To Know

    Items that you will need and things you will need to know To correctly install and set up your VoIP Gateway you will need to ensure that the required broadband hardware and services are setup and configured in the appropriate way to integrate this equipment. Broadband Service •...
  • Page 6: Netcomm Smartvoice Gateway Features

    NetComm SmartVoice Gateway Features • One 10/100Mbps auto-negotiation, auto-crossover RJ-45 Ethernet port • Support static IP, PPPoE, Bigpond Cable and DHCP address assignment and dynamic DNS (DDNS) • QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signaling and RTP •...
  • Page 7 • Speed Dial • Local phone book for peer-to-peer calling • E.164 Numbering & ENUM support • Hot-Line, Warm-Line support • Single Number / Account (reprehensive number) for multiple ports • Group Hunting function • Recordable greeting message • Proprietary server and protocol enables small businesses to build private VoIP network; and use standard SIP network as same time –...
  • Page 8 General Specifications • Power Adaptor : AC 100V~40V 50/60Hz input, DC 1V output • Temperature : Operation 0 °C ~ 45 °C • Storage -5 °C ~ 75 °C • Humidity : up to 90% RH, non-condensing • 4-port Model Dimension (W/D/H) 4-port: 0 x 17 x 35 mm •...
  • Page 9: Smartvoice Gateway Hardware Description

    SmartVoice Gateway Hardware Description Front Panel (all models) • Power Indicator: Green light indicates a normal power supply. • Run Indicator: Blinking green light indicates normal operation. • Alarm Indicator: When the system starts up, the red light will blink. It also indicates abnormal gateway behaviour.
  • Page 10: Rear Panel (all Models)

    Rear Panel (all models) Phone ports are telephone ports (FXS) to be connected to telephone sets or PBX CO ports. Line ports (FXO) are to be connected to PSTN lines (telephone lines from a PSTN network). NOTE: Do not connect FXS ports to each other. Also, do not connect any FXS port directly to a PSTN line or internal PBX.
  • Page 11: Installation And Applications

    Installation and Applications Connecting your SmartVoice Gateway(s) 1. Connect the WAN port of your SmartVoice Gateway to your Broadband Modem using an ethernet cable. . Connect the power adapter to your SmartVoice Gateway and plug it into a powerpoint. Please use the power adapter that comes with VoIP gateway. Using an adapter other than the one supplied with the VoIP gateway, may cause problems and will affect the warranty of the product.
  • Page 12: Network Connections

    Network Connections Possible network connections are divided into 3 basic modes as described below: • Gateway can be assigned with a Public IP Address • Gateway can be installed under the existing NAT • Gateway can be assigned with a Public IP address and serve as an IP sharing router. Gateway Assigned with a Public IP Address The VoIP gateway will have a Public IP address for its Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).
  • Page 13 Gateway behind a NAT/Firewall Network The VoIP gateway uses a private IP address and the Internet sharing function of other systems to connect to the Internet. The following diagram shows a typical network connection in which broadband devices such as an ADSL router work in router (NAT) mode so that the gateway is behind a NAT/Firewall.
  • Page 14 The table shown below lists possible solutions for different network scenarios. LAN IP address of Internet sharing WAN IP of SmartVoice gateway NAT Traversal There are three ways to configure a SmartVoice gateway to traversing NAT in Internet sharing devices. For details, please refer to page 6.
  • Page 15 Gateway Assigned with a Public IP Address and Serving as an Internet Sharing Device The SmartVoice gateway will have a Public IP address, regardless of whether it is the public IP from a static setting, DHCP (using a Cable Modem), or PPPoE (to connect to your ADSL account), and can use the built-in Internet sharing functions to allow other PCs attached to SmartVoice gateway LAN ports to share the Internet connection.
  • Page 16: Telephone Connection

    Telephone Connection Example of SmartVoice Gateway using FXS interfaces SmartVoice Gateway connecting directly to phone sets After connecting telephone sets to Phone1-Phone4, users can make direct calls (Phone1-Phone4 are FXS interfaces). Each set acts as an independent extension line. Integrating the SmartVoice Gateway with PBX Phone1-Phone4 are FXS interfaces, and some of them can be connected to telephone sets for direct calls.
  • Page 17 Example of SmartVoice Gateway using FXO interfaces SmartVoice Gateway connecting directly to the Telephone Line of a PSTN Line1-Line4 are FXO interfaces and can all be connected to a PSTN to serve as a bridge between the PSTN and VoIP network. Integrating the SmartVoice Gateway with PBX Line1-Line4 are FXO interfaces and can be connected with PBX extension lines (this is exclusively for an analog interface, and is not applicable for a digital interface).
  • Page 18 Example of SmartVoice Gateway using a combination of FXS and FXO ports Phone1-Phone are FXS interfaces and can be directly connected to telephone sets for direct calls. Line1-Line are FXO interfaces and can be connected to PSTN lines to serve as a bridge between the PSTN and other VoIP telephones.
  • Page 19: Configuring The Gateway Via Web Browser

    Configuring the Gateway via WEB Browser The gateway also allows users to change gateway settings using a web browser. After opening a browser window, enter the gateway’s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram.
  • Page 20: Network Settings

    Network Settings The network settings are used to set the gateway’s communication ports, IP configurations, DNS and DHCP server etc. • Current WAN IP Address: The IP address of the WAN port. • Listen Port UDP: It is not necessary to change the protocol of the communication port used by the gateway, unless it conflicts with ports used by another device in your network.
  • Page 21 Setting Dynamic IP (DHCP) Click “DHCP” to obtain a Dynamic IP address, and then click the “Accept” button at the bottom of the screen. To save the settings click System Operation to select “Save Settings”, “Restart”, and then click the ”Accept”...
  • Page 22 BigPond Click “BigPond Cable”. Enter User Name and Password and then click the “Accept” button at the bottom. DNS Settings Domain Name Server (DNS): While a gateway is accessing another gateway or computer with a hostname, it will look up the IP address from the DNS provided by the ISP. The ISP whilst negotiating with PPPoE or DHCP usually assigns the DNS information.
  • Page 23 LAN interface mode • Router: The system serves as a router. • Bridge: The system serves as a bridge between WAN port and LAN port. (LAN default gateway will still be accessible for configuration). Network Settings (LAN) • Network Settings (LAN): The gateway’s LAN IP address and subnet mask value. Please note that the gateway is built under NAT: The gateway’s LAN IP address cannot be in the same section as the Internet sharing devices, or else it is unable to make or receive calls.
  • Page 24: Qos Settings

    QoS Settings WAN QoS • QoS (Quality of Service): Sets true bandwidth of your Internet connection to ensure sound quality during transmission. (When this function is enabled, the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission). Some models of the VoIP gateway without this function can adjust the bandwidth automatically.
  • Page 25: Nat/ddns (nat Traversal)

    NAT/DDNS (NAT Traversal) If a gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol. • NAT Public IP: The IP address used by the gateway should be a private address. Furthermore, users must set the Virtual Server Mapping in the Internet sharing device (For example, a virtual server is usually defined as a Service Port, and all requests to this port will be redirected to this specified server’s private IP address).
  • Page 26 DDNS These settings are only necessary when the gateway is set up behind an Internet sharing device that uses a dynamic IP address and does not support DDNS. You need to apply for an account with a DDNS service from before you type in the following information.
  • Page 27: Telephony Settings

    Telephony Settings Prefix Number Rules • Trunk Dial Out Verify/ Trunk Dial Out Replace: The system will transfer the number for all transit out calls through the FXO port. For example: If you transit out with 01907123456, the system will replace it with 190601 907123456. If you transit out with 008621123456 the system will replace it with 190200 8621123456.
  • Page 28 • FXO Hunting Default Dial-Out: This will take effect as FXO Hunting VoIP call in option is set to Default Dial-Out. FXO Line VoIP call in options: • The usage of this option is as same as FXO Hunting VoIP call in option. The Default Dial-Out refers to individual lines rather than a hunting group.
  • Page 29 • Group Hunting: Select group hunting when there is an incoming call and the gateway will automatically assign an unassigned call according to the Hunting Priority. If Line  does not want to be set as an assigned line to receive any inbound calls, the function can be disabled. Users can also use the Up or Down key to adjust hunting priority (No setting is required for the FXO interface).
  • Page 30: Sip Settings

    SIP Settings • All Call through OutBound Proxy: An outbound proxy server handles SIP call signaling as a standard SIP proxy server would. Furthermore, it receives and transmits phone conversation traffic (media) in between two communication parties. This option tells the gateway to send and receive all SIP packets to the destined outbound proxy server rather than the remote gateway.
  • Page 31 E.164 • International Call Prefix Digit: Enter the International call prefix. • Country Code: Select the desired country code. • Long Distance Call Prefix Digit: The long-distance prefix digit for making a long-distance call. • Area Code: Please enter the area code. • E.164 Numbering: To invite Proxy to follow the E.164 rule. It depends on the Proxy. NOTE: All settings in this section are specific to your VoIP network.
  • Page 32 • Proxy Server Realm: This is used for gateway SIP account authentication in a SIP server. In most cases, the gateway can automatically detect your SIP server realm. So you can leave this option as blank. However, if your SIP server requires you to use a specific realm you can manually type it in here.
  • Page 33 • Invite with ID / Account: VoIP gateway can be invited to a VoIP trunk gateway w/o registering with a Proxy. Please contact your VoIP provider. As there are various Proxy Server providers, NetComm has designed the gateway to be compatible with as many SIP VoIP networks as possible, and according to RFC standards. If any registration problem occurs, please consult your VoIP provider.
  • Page 34: Private Network

    Private Network Users can establish a private network by using the Phone Book Manager Service. The Phone Book Manager Service is different from using the Proxy. The gateway is able to register with the Phone Book Manager Service and the SIP Proxy at the same time. Server Settings • Enable Phone Book Manager Server: It allows other Gateway users to register the IP address and Gateway Number in this Phone book manager server.
  • Page 35 NOTE: When the gateway is configured as Phone Book Manager server, it can also be configured as a client at the same time by enabling Register to Phone Book Manager option. This means the gateway also shares its Private Gateway Number to other clients which register on it.
  • Page 36: Calling Features

    Calling Features • Do Not Disturb: It will only be able to call out when it is enabled. All incoming calls will be restricted. • Unconditional Forward: All incoming calls will be forwarded to the “Forwarding Number” automatically. If it forwards to FXO, it only make FXO hook off, not make FXO dial out. • Busy Forward: Forward the incoming call to “Forwarding Number”...
  • Page 37: Advanced Options

    Advanced Options NOTE: There are two levels to enter Web. Administrator is able to change all settings. Web UI only changes some settings. • Administrator’s name and Password: Enter administrator name and password, which has the highest level of control of the gateway. • Web UI Login ID and Web UI/IVR Password: Enter login ID and password when you log into the Web interface/IVR of the gateway as a normal user.
  • Page 38 • Payload Type: payload type of RFC833. • Uses Second CPT for VoIP Call: This function is usually applied when the user selects VoIP as the primary path for outgoing calls and PSTN as the backup. By enabling this function, the gateway will generate a different set of tones to inform the user that VoIP is in service.
  • Page 39 Line Settings • Listening Volume: Adjusts the hearing volume. • Speaking Volume: Adjusts the speaking volume. • Tone Volume: This setting will be applied to all tones generated by the VoIP gateway including Dial Tone, Busy Tone, and so on. • Flash Time: FXS: Used to adjust the detection period of flash signal from the phone set connected to the FXS port.
  • Page 40 Codec Settings • Preferred Codec Type: Since different voice codecs have different compression ratios, so the sound quality and occupied bandwidths will also be different. It is recommended that you use the default provided (G.79) because it is popular and will provide better sound quality. • Jitter Buffer: Adjusts the jitter to receive a packet.
  • Page 41 Fax Settings • T.38: The T.38 protocol is used for better and faster facsimile transmission. So it is recommended to enable this function to gain better fax quality. When this function is enabled, please select UDP or TCP. If selecting TCP and some gateways cannot use the Fax function, please select UDP instead. NOTE: When a FAX tone is detected in a call, the gateway will automatically switch from voice mode to fax mode.
  • Page 42 Drop Inactive Call • Silence Detection Threshold: The volume below the threshold is used as a standard to determine whether or not to hang up the phone. • Drop Silent Call Timeout: If the detected volume is below the threshold and the time exceeds the silence detection interval, the system will hang up the phone automatically to avoid keeping the line engaged.
  • Page 43: Digit Map

    Digit Map There are 50 sets of leading digit entries to choose voice routing interface – Auto select, PSTN or VoIP. • Default Call Route: The default call route can be Auto, VoIP, PSTN and Deny. Auto (VoIP first): The call route is VoIP first, and the next is PSTN. VoIP: The call route is VoIP only.
  • Page 44: Phone Book

    Phone Book The system can set up and store 100 phone numbers in the phone book and provide an IP address query when calling other Gateway(s). If no Phone book manager is set within a Gateway group, then all Gateway systems have to set up phone data for each VoIP gateway to communicate with each other. • Gateway Name: Enter the Gateway’s code or an easy-to-remember name.
  • Page 45: Speed Dial

    Speed Dial This system can set up 100 numbers for speed dialing. Setting methods are as follows: Method 1- Single mapping: Fill a short code into the “Speed Dial Code” column, and enter the desired phone number into the “Number To Dial” column. For example, pick up the handset and dial 55# and the system will dial 3568791.
  • Page 46: Caller Filter

    Caller Filter This function is used to allow or deny the SIP Invite message from the Proxy list ONLY. • Filter IP Address: Enter the IP address that you would like to allow/deny. • Subnet mask: Enter the subnet mask that is applied to the IP that entered in the Filter IP address field.
  • Page 47: Transit Call Control

    Transit Call Control If you wish to restrict a general user (one who is not required to enter the PIN code) to local calls only and prohibit him/her from making long-distance calls started with a prefix “0”, do the following steps: 1.
  • Page 48 Dialing principle to enable PIN code *Inbound Call Control PIN Code * Outbound Call Control PIN Code * Phone number Using * to the separate PIN code and the phone number based on actual settings. The PIN can also be omitted.
  • Page 49: Long-distance Control Table

    Long-Distance Control Table This table controls the level of authority of an outgoing (transit out) call that is dialed through FXO and diverted to PSTN, as below: Descriptions: • Digit strings in this table are prefixes that the gateway will check on dialed numbers in transit out calls.
  • Page 50: Cpt/cadence Settings

    CPT/Cadence Settings CPT/Cadence setting parameters serve as the basis of an FXO interface to determine whether or not a PSTN-call receiving party has hung up the phone. If the following parameters differ from the parameters of the actual assigned lines, it could cause the FXO to continue to engage a line. Busy Tone Cadence Measurement • Busy Tone Cadence Measurement and auto learning: Provides a solution of FXO integrated with PSTN or PBX.
  • Page 51 NOTE: To cope with different local PSTN and different PBX models, the system provides auto busy tone cadence learning to prevent the FXO from engaging a line. However, if the line of the receiving party is engaged and his/her PSTN uses a voice prompt to replace the traditional beep sound, then the system would not be able to detect a busy tone.
  • Page 52 Direct Connection to PSTN Note: The above diagrams show a 4-port SmartVoice gateway for illustration purposes. An 8 port SmartVoice gateway could also be used depending upon your network requirements. • Connect one of the trunk lines to the Gateway FXO Port. • The line of “Dial Number”...
  • Page 53 Once detection of a busy tone is in progress, the system will dial the number to be tested (in this case 36008913). After it rings pick up the phone and enter”#”, then hang up. The system will then detect a busy tone automatically.
  • Page 54 Connected to a PBX Extension Line If the gateway is connected to a PBX extension line, then the busy tone of both the PBX and the PSTN must be detected. Connecting to a PBX extension line and detecting the busy tone of the PBX 36008913 Note: The above diagrams show a 4-port SmartVoice gateway for illustration purposes.
  • Page 55 Connected to a PBX extension line to detect the busy tone of PSTN 36008913 Note: The above diagrams show a 4-port SmartVoice gateway for illustration purposes. An 8 port SmartVoice gateway could also be used depending upon your network requirements. • Connect one of the PBX extension lines to the gateway’s FXO Port.
  • Page 56 Filling in the CPT Table Fill in the table after the detection is completed as below, where the values are the frequency and On- and-Off ratio detected. Please click the “Accept” button. If connecting the Gateway to a PBX extension line, please do not set the detected busy tone of the PBX and the PSTN in the same set, otherwise the value detected the first time will be overwritten.
  • Page 57: Current Status And System Information

    Current Status and System Information These two pages show that the status of VoIP Gateway. There are Port Status, Server Registration Status, WAN Port Information, LAN Port Information and Hardware. • Port Status: It includes if each port registers to Proxy successfully, the lasted dialed number, how many calls each port had since the system is start, etc.
  • Page 58: Rtp Packet Summary

    RTP Packet Summary Displays the information of the last finished call. It contains peer IP, peer port, packets sent, packet received and packet lost. Press the Refresh button to get the latest RTP Packet Summary. Voice quality can be degraded significantly if packet lost exceeds 5%. To avoid high packet loss, you need either to increase your broadband bandwidth or configure your QoS in your broadband router.
  • Page 59: Stun Inquiry

    STUN Inquiry Using “STUN Inquiry” to detect your IP sharing device’s NAT type and communication between STUN server and client (built-in SmartVoice gateway). NOTE: If detected NAT type is “Symmetric NAT”, then the gateway is not able to traverse the NAT of your Internet sharing devices. This is not a flaw of the gateway’s design, but nature of STUN protocol design.
  • Page 60: Ping Test

    Ping Test Use “ping” to identify if the remote peer is reachable. Fill in remote IP address and click “Test” will start the test. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 61: Port Filtering

    Port Filtering Port filtering enables you to control all data that can be transmitted in routers; principles of filtering- --When the port used at the source end is within the limited scope, it will be filtered without transmission. • Enable port filtering: whether to enable this function or not. • Port Range: Set the range of port to be filtered, suppose it is 80 and when use protocol is Both or TCP, all computers will be unable to use the services of http (port 80)—...
  • Page 62: Ip Filtering

    IP Filtering IP Filtering is to limit internal users from accessing the Internet. • IP: Input the IP address that you want to filter; the limited IP address will be unable to transmit the data to the Internet. • TCP/UDP: Choose to either filter TCP or UDP, or choose to filter both. • Remark: Remark filed, you can write comments by yourself.
  • Page 63: Mac Filtering

    MAC Filtering MAC (Media Access Control) address filtering is to filter the transmission of data by network card physical address. MAC: input MAC that will be limited to accessing Internet. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 64: Virtual Server

    Virtual Server Enabling the users on Internet to access the WWW, FTP and other services under your NAT. When remote user are accessing Web or FTP servers through WAN end IP address, it will be routed to the server at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services.
  • Page 65: Dmz

    Lets the server on the LAN to be directly exposed to the Internet for accessing data. Either this function or the virtual server can be selected for use. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 66: Url Filter

    URL Filter URL filter is used to deny device from LAN accessing specific web sites. The system will block the URL that contains the string. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 67: Special Applications

    Special Applications Provide multiple connections for special applications. • Name: The name of the special application. • Incoming Type: The protocol used by the special application. • Incoming Port range: Port range on the WAN side that will be used to access the application. • Trigger Type: The protocol used to trigger the application.
  • Page 68 DoS Prevention Settings • Enable DoS Prevention: To prevent DoS from WAN. • Enable DoS Prevention on LAN: To prevent DoS from LAN. • Packet/Second: If the same type of packets received in one second is more than the specified value, then it will be treated as attacks. And VoIP gateway will block the IP if you checked “Enable Source IP Blocking”.
  • Page 69 • Enable Source IP Blocking: Block the IP. • Blocking Time: The time to block the IP. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 70: Ntp (network Time Protocol)

    NTP (Network Time Protocol) Time Zone: Set the Time Zone where VoIP gateway resides. Time Server #1~#3: Set the Time Server where VoIP gateway should sync up during start up. (NTP protocol) Backup and Restore (Configuration) You can backup settings to a file and restore settings from that file. You also can restore all settings back to default by selecting Restore Default Configurations and click Restore.
  • Page 71 Provision Settings Options in this section are only required for VoIP networks in which provisioning system has implemented. Fill in the parameters needed of Provision Server from your service provider. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 72: System Operations (save Settings)

    System Operations (Save Settings) Some settings are effective by Restart. Remember to save all settings by Save Settings before to restart. • Save Settings: Save settings after completing. The new settings will take effect after the system is restarted. Please select “Save Settings”. Restart: If it is necessary to restart the system, please select “Restart”...
  • Page 73: Software Upgrade

    Software Upgrade Gateway provides software upgrade function from a remote end. Please consult your service provider for all following details. • Upgrade Server: Choose the server type. • Software Upgrade Server IP: Enter the software server IP address. • Software Upgrade Server Port: Enter the port that server uses. TFTP is 69, FTP is 1 and SmartVoice gateway upgrade server is 6001.
  • Page 74: Logout

    Logout Gateway only allows one user to login at a time, so whenever a change is made, please save the settings, restart the system, or logout to avoid the situation where other users cannot login to change settings. SmartVoice Gateway(s) User Guide YML83 Rev...
  • Page 75: Configuring The Gateway Via Ivr

    Configuring the Gateway via IVR Preparation • Install the Gateway according to the instructions as described in Chapter . • If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any questions. • If using dialup ADSL (PPPoE) for network connection, confirm your broadband account name and password.
  • Page 76: Ivr (interactive Voice Response)

    IVR (Interactive Voice Response) The gateway provides a convenient IVR function. Users only need to pick up a handset and enter the function code for the query and setting. A PC is not required. NOTE: After finishing the settings, make sure the new settings are saved. This is so that the new settings will take effect after the system is restarted.
  • Page 77 IVR Functions Table Function Code Description 111/101 WAN Port IP address Set/Query 11/10 WAN Port Subnet Mask Set/Query 113/103 WAN Port Default Gateway Set/Query 114/104 Current Network IP Access Set/Query (1: Static IP, .DHCP, 3.PPPoE) 115/105 DNS IP address Set/Query 116/106 Phone book manager IP address Set/Query 117/107...
  • Page 78 Function Code Description 15/05 Set/Query Gateway Telephone Number (Representative Number) 16/06 Set/Query the extension number of Line 1. 17/07 Set/Query the gateway web configuration interface port number Restoring factory default IP address configuration Restoring factory default settings Save settings Soft Upgrade Example A static IP address for WAN Port IP: 19.168.1....
  • Page 79 IP Configuration Settings (WAN port) Static IP Settings NOTE: Complete static public/private IP settings should include a static IP (Option 1 under 114), IP address (111), Subnet Mask (11), and Default Gateway (113). Please contact your local Internet Service Provider (ISP) if you have any questions. Function Select a Static IP IP address Settings...
  • Page 80 Select PPPoE • After entering IVR mode, dial 114. • After hearing “Enter value”, dial 3 (to select PPPoE). PPPoE Account Settings • After entering IVR mode, dial 121. • After hearing “Enter value”, enter the account number, followed by ”#”. Example: If the account is “”, please enter 0208 04 09 04 03 01 02 02 71 49 59 56 72 43 55 53 #.
  • Page 81 PPPoE Character Conversion Table Number Input Key Upper Case Letter SmartVoice Gateway(s) User Guide YML83 Rev Input Key Lower Case Letter Input Key Symbol Input Key • “ & ‘ < >...
  • Page 82: Dialing And Dialed Number Routing Principle

    Dialing and dialed number routing principle Instruction • After a phone number is entered, dial # to call out immediately or, wait until the “Inter DTMF Timeout” expires (defined in “Advanced Options”, default=4 seconds). • If the phone number fits the setting of Digit Map, the gateway dials out the phone number through the assigned interface automatically.
  • Page 83 Dial the number defined in SpeedDial table Dial (D#) through the first available FXO port to PSTN SmartVoice Gateway(s) User Guide YML83 Rev Start Enter a phone number (D#) Is (D#) defined in Speed Dial table? Is (D#) defined in Extension table? Is (D#) defined in Phonebook...
  • Page 84: Appendix A: Glossary

    Appendix A: Glossary 10BASE-T 100BASE-T ADSL analog authenticate binary bridging broadband Broadcast DHCP A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps. Also known as Category 3 (CAT 3) wiring. See also data rate, Ethernet. A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps.
  • Page 85 Internet Corporation for Assigned Names and Numbers (ICANN). Domain names are a key element of URLs, which identify a specific file at a web site, e.g., See also DNS. To transfer data in the downstream direction, i.e., from the Internet to the user.
  • Page 86 hop count host HTTP ICMP IGMP in-line filter Internet intranet IP address MAC address mask Mbps When you send data through the Internet, it is sent first from your computer to a router, and then from one router to another until it finally reaches a router that is directly connected to the recipient.
  • Page 87 Microfilter NAT rule network network mask Pass-through Line packet ping port POTS POTS splitter PPPoA PPPoE SmartVoice Gateway(s) User Guide YML83 Rev In splitterless deployments, a microfilter is a device that removes the data frequen- cies in the DSL signal, so that telephone users do not experience interference (noise) from the data signals.
  • Page 88 protocol remote RJ-11 RJ-45 routing rule SDNS SNMP splitter splitterless subnet subnet mask TCP/IP Telnet A set of rules governing the transmission of data. In order for a data transmission to work, both ends of the connection have to follow the rules of the protocol. In a physically separate location.
  • Page 89 TFTP twisted pair upstream Web browser Web page Web site WLAN SmartVoice Gateway(s) User Guide YML83 Rev Trivial File Transfer Protocol. A protocol for file transfers, TFTP is easier to use than File Transfer Protocol (FTP) but not as capable or secure. Time To Live A field in an IP packet that limits the life span of that packet.
  • Page 90: Appendix B: Cable Information

    If you are unsure about which cable to use or which socket to connect it to, please refer to the hardware installation section in this manual. If you are still not sure about cable connections, please contact a professional computer technician or NetComm for further advice. RJ-45 Network Ports RJ-45 Network Ports can connect any networking devices that use a standard LAN interface, such as a Hub/Switch Hub or Router.
  • Page 91: Straight And Crossover Cable Configuration

    Straight and crossover cable configuration There are two types of the wiring: Straight-Through Cables and Crossover Cables. Category 5 UTP/STP cable has eight wires inside the sheath. The wires form four pairs. Straight-Through Cables has same pinouts at both ends while Crossover Cables has a different pin arrangement at each end.
  • Page 92: Appendix C: Registration And Warranty Information

    (3) The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm. Failure to do so may cause damage to this product, fire or result in personal injury.
  • Page 93: Product Warranty

    4. The cost of transporting product to and from NetComm’s nominated premises is your responsibility; and, 5. NetComm does not have any liability or responsibility under this warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour.
  • Page 94 NetComm Limited ABN 85 00 490 486 PO Box 100, Lane Cove NSW 066 Australia E – W –

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