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Precor 5.17 Service Manual

Elliptical fitness crosstrainer

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Warning: This service manual is for use by Precor trained service providers only.
If you are not a Precor Trained Servicer, you must not attempt to service any Precor Product;
This document contains information required to perform the majority of troubleshooting, and
replacement procedures required to repair and maintain this product.
This document contains general product information, software diagnostic procedures (when
available), preventative maintenance procedures, inspection and adjustment procedures,
troubleshooting procedures, replacement procedures and electrical block and wiring diagrams.
To move directly to a procedure, click the appropriate procedure in the bookmark section to the
left of this page. You may "drag" the separator bar between this page and the bookmark section
to change the size of the page being viewed.
20039-123
5.17 Elliptical Fitness Crosstrainer
Call your dealer for service.
© 2003 Precor Incorporated
Unauthorized Reproduction and Distribution Prohibited By Law
5.17 Elliptical Fitness Crosstrainer
Page 1

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Summary of Contents for Precor 5.17

  • Page 1 5.17 Elliptical Fitness Crosstrainer Warning: This service manual is for use by Precor trained service providers only. If you are not a Precor Trained Servicer, you must not attempt to service any Precor Product; Call your dealer for service. This document contains information required to perform the majority of troubleshooting, and replacement procedures required to repair and maintain this product.
  • Page 2: Section One - Things You Should Know

    In order for ramp and resistance levels to be selectable the unit must be in use, that is, the system must be receiving a normal pulse from the reed switch speed sensor. The 5.17 EFX operates from a 12 Vdc source. An AC to DC power adapter is provided with the EFX. See Diagram 1.1.
  • Page 3 To remove power from the EFX 5.17, the power adapter’s power cord must be disconnected from the wall outlet. Always ensure that the EFX 5.17 power adapter is unplugged from the wall outlet when you inspect or adjust the EFX 5.17, or when you isolate, remove, or replace a EFX 5.17 component.
  • Page 4: General Information

    For the latest exploded view, part number and part pricing information, visit the Precor dealer website at “www.precor.com/Dealer. Required Tools and Equipment The following list is a summary of the tools and equipment required when you service Precor’s EFX 5.17. TOOLS...
  • Page 5: Section Two - Preventive Maintenance

    Regular Preventive Maintenance (Owner) Cleanliness of the EFX 5.17 and its operating environment will keep maintenance problems and service calls to a minimum. Precor recommends that you perform the following preventive maintenance schedule.
  • Page 6: Section Three - Checking Efx 5.17 Operation

    Resistance Level 10. Operate the EFX for another 2–3 minutes. If the resistance of the EFX 5.17 does not change or the EFX operation feels inconsistent with Resistance Levels 1 and 5, troubleshoot per Procedure 6.5.
  • Page 7 5.17 Elliptical Fitness Crosstrainer Procedure 4.1 - Calibrating the Lift Motor In order to calibrate the lift motor, it is necessary to disconnect the lift motor from the ramp assembly. Set the on/off switch in the “off” position. Remove the six screws that retain the front half of the front cover to the rear half of the front cover and remove the front half cover.
  • Page 8 5.17 Ellipitical Fitness Crosstrainer Diagram 4.2 - Lift Motor Mounting 3.00” Lift Nut Pin Lift Nut Retaining Clip Lift Nut Lift Motor Drive Screw Lift Motor Remove the bungi cord from the ramp and set the ramp at it’s mounting position. Do not rotate the lift nut any more than is necessary to align the holes in the lift nut with the holes in the ramp.
  • Page 9 5.17 Elliptical Fitness Crosstrainer Procedure 4.2 - Inspecting and Adjusting Belt Alignment and Tension Procedure Set the on/off switch in the “off” position. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 10 5.17 Ellipitical Fitness Crosstrainer Diagram 4.3 - Drive Unit Step up Belt Input Belt Brake 13. Place a belt gauge (McMaster-Carr 6160K12 or Grainger 3HX33) in the middle of the step up belt and the center of the belt span (see Diagram 4.4). Lay a straight edge along the length of the belt and beside the belt gauge.
  • Page 11 5.17 Elliptical Fitness Crosstrainer Diagram 4.4 - Measuring Belt tension 15 lbs 1/2” 15. If the locking tabs on the right and left tension bolts have not been straightened, use pliers to bend the locking tabs out of the way so that the bolts can be turned.
  • Page 12 5.17 Ellipitical Fitness Crosstrainer belt tension will be checked by measuring the position of the stub tensioner within it’s adjustment slot (See Diagram 4.5) Diagram 4.5 - Stub Tensioner Adjustment 1-1/2” Stub Tensioner Axle Nut Step Up Pulley Adjustment Bolt 19.
  • Page 13 5.17 Elliptical Fitness Crosstrainer Procedure 4.3 - Display Diagnostics Note: This section is applicable only for units with software versions 1.02 (both lower and upper software) only. Software version lower than 1.02 to not support display diagnostics. Since it is necessary to depress a key on the display as the unit is being powered up, it will be necessary to have an assistant power the unit up while you press the display key (unless you have very long arms).
  • Page 14 5.17 Ellipitical Fitness Crosstrainer Procedure 5.1 - Troubleshooting the Lower and Upper Interconnect Cables Anti-static kits can be ordered from Precor (part number 20024-101). Troubleshooting the Upper Interconnect Cable Set the on/off switch in the “off” position. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 15 5.17 Elliptical Fitness Crosstrainer Troubleshooting the Lower Interconnect Cable 10. Remove the shield from the lower PCA. 11. Remove the interconnect cable from the lower PCA. 12. Connect a known good lower interconnect cable between the lower PCA and the upper interconnect cable.
  • Page 16 PCA is facing upward, and set the display housing on the upper handrail. Attach the wrist strap to your arm, then connect the ground lead of the wrist strap to the treadmill frame. Diagram 5.1 -5.17 Upper PCA, Rear View Interconnect Cable Connector (J1) Keypad Connector Pin #1 Set the voltmeter to a range that will conveniently read +6 Vdc.
  • Page 17 5.17 Elliptical Fitness Crosstrainer Use a DVM, set for DC volts, and read between pin 6 of J2 and the each of the pins in Table 5.1 (no keys pressed) and Table 5.2 (with the appropriate key pressed)... Table 5.1. Voltage Test Points (Function Keys Not Pressed)
  • Page 18 5.17 Ellipitical Fitness Crosstrainer 11. Remove the ground lead of the wrist strap from the treadmill frame, then remove the wrist strap from your arm. 12. Position the display enclosure on the display plate. Install the screws that secure the display enclosure to the display plate.
  • Page 19: Circuit Description

    5.17 Elliptical Fitness Crosstrainer Procedure 5.3 - Troubleshooting the Speed Sensor Circuit Description The speed sensor is a reed switch. A magnet is mounted on the step up pulley. The magnet passes the speed sensor once per revolution. The output from the speed sensor is a 5 Vdc square wave, the frequency of which indicates the operating speed.
  • Page 20 5.17 Ellipitical Fitness Crosstrainer lower PCA. The measurement should be approximately 5 Vdc. If the measurement is correct, skip to step 4. If the voltage is missing or significantly low, disconnect the speed sensor and repeat the measurement on the J2 connector. If the measurement is now correct (5 Vdc), replace the speed sensor.
  • Page 21 5.17 Elliptical Fitness Crosstrainer Procedure 5.4 - Troubleshooting the Lift System Note: The lift motor is disabled when the EFX is not being used. The speed sensor must detect motion in order for lift operation to be enabled. In the following procedures, when lift motor movement is being tested the stairarms must be in motion.
  • Page 22 5.17 Ellipitical Fitness Crosstrainer operates, there are three parts that could cause the problem. There are not any good tests to check these parts other than substituting a known good part. They are lower PCA, interconnect cable and upper PCA. Replace only one part at a time. If the new part does not correct the problem, replace the original part.
  • Page 23 5.17 Elliptical Fitness Crosstrainer Procedure 5.5 - Troubleshooting the Magnetic Resistance System Note: If the control circuit does not see an output from the speed sensor, the mechanism that changes the resistance level is disabled. Therefore, the speed sensor must be operative and the unit must be in use, before the resistance level can be changed.
  • Page 24 If you have performed the above tests in step 6 and 7 and the magnetic resistance system still does not move when powered up, call Precor Technical Support. In order for the power up procedure (step 4) to be successfully completed, the magnetic resistance system must receive pulses from the infrared photo optic sensor and receive a signal from the home switch.
  • Page 25 5.17 Elliptical Fitness Crosstrainer target is free to rotate as the gear motor operates (See Diagram 5.5). If the photo optic target is in good condition and free to rotate, continue with step 15. Otherwise, replace the target. Diagram 5.4 - Lower PCA.
  • Page 26 19. If you have performed all of the above tests and the magnetic resistance system still does not function properly, call Precor Technical Support. 20. If necessary set the on/off switch in the on position. Operate the EFX, when the timer starts to count press the RESISTANCE key.
  • Page 27 5.17 Elliptical Fitness Crosstrainer Procedure 5.6 - Upper Display does not Illuminate Set the on/off switch in the “off” position and unplug the power adapter from the 5.17 EFX. Remove the rear covers. Remove the F1 (6.3 amp) fuse and the F2 (1 amp) from the lower PCA (See Diagram 5.4).
  • Page 28 5.17 Ellipitical Fitness Crosstrainer Procedure 6.1 - Replacing the Front or Rear Covers Procedure Set the on/off switch in the “off” position, then unplug the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 29 5.17 Elliptical Fitness Crosstrainer Diagram 6.1 - Supporting the Ramp Diagram 6.2 - Lift Motor Mounting Cover Support Bracket Retaining Clips Lift Nut Mounting Pin Lift Nut Lift Motor Lift Motor Cable Clevis Pin Remove the screws that secure the cover support bracket and remove the cover support bracket.
  • Page 30 5.17 Ellipitical Fitness Crosstrainer the ramp. Replace both lift nut mounting pins. Replace both retaining clips on the lift nut mounting pins. 14. Set the cover support bracket at it’s mounting position and replace and tighten both cover support bracket mounting screws.
  • Page 31 Procedure 6.2 - Replacing the Display Enclosure or Upper PCA Anti-static kits (part number 20024-101) can be ordered from Precor. Removing the Display Enclosure Set the on/off switch in the “off” position, then unplug the power adapter from the EFX.
  • Page 32 5.17 Ellipitical Fitness Crosstrainer Diagram 6.3 - Display Enclosure Mounting Display Enclosure Upper PCA Display Backplate Diagram 6.4 - Upper PCA Orientation Notch Prom 14. Position the display enclosure on the display backplate. Replace and tighten the display mounting screws.
  • Page 33 5.17 Elliptical Fitness Crosstrainer Procedure 6.3 - Replacing the PROM Anti-static kits (part number 20024-101) can be ordered from Precor. The PROM and the associated printed circuit assembly (PCA) are static sensitive. Anti- static devices must be used and all anti-static precautions must be followed during this procedure.
  • Page 34 5.17 Ellipitical Fitness Crosstrainer Procedure 6.4 - Replacing the Lower PCA Removing the Lower PCA Set the on/off switch in the “off” position. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 35 5.17 Elliptical Fitness Crosstrainer Install the screws that secure the lower PCA. Connect the cables disconnected in Step 5 (See Diagram 6.5). 10. Install the lower PCA shield. 11. Remove the ground lead of the wrist strap from the EFX frame, then remove the wrist strap from your arm.
  • Page 36 5.17 Ellipitical Fitness Crosstrainer Procedure 6.5 - Replacing the Lower and/or Upper Interconnect Cables Before you install a new interconnect cable, test the existing interconnect cable as described in Procedure 5.1. Procedure Set the on/off switch in the “off” position.
  • Page 37 5.17 Elliptical Fitness Crosstrainer 11. Disconnect the lower interconnect cable from the lower PCA. 12. Remove the four bolts that fasten the front half of the frame to the rear half of the frame. Carefully separate the two frame halves. Disconnect the lower interconnect cable from the upper interconnect cable.
  • Page 38 5.17 Ellipitical Fitness Crosstrainer Procedure 6.6 - Replacing the Input Power Jack Removing the Power Entry Module Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 39 5.17 Elliptical Fitness Crosstrainer Plug the power adapter into an AC outlet and to the EFX. Set the on/off switch in the on position and check the operation of the EFX as described in Section Three. Page 39...
  • Page 40 5.17 Ellipitical Fitness Crosstrainer Procedure 6.7 - Replacing the Input Capacitor Set the on/off switch in the “off” position. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know. Remove the rear cover as described in Procedure 6.1.
  • Page 41 5.17 Elliptical Fitness Crosstrainer Procedure 6.8 - Replacing the ON/OFF Switch Removing the ON/OFF Switch Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 42 5.17 Ellipitical Fitness Crosstrainer Procedure 6.9 - Replacing the Lift Motor Removing the Lift Motor Set the on/off switch in the “off” position. Remove the six screws that retain the front half front cover to the rear half of the front cover and remove the front half cover.
  • Page 43 5.17 Elliptical Fitness Crosstrainer Calibrate the lift motor per Procedure 4.1, steps 4 and 5. Remove the bungi cord from the ramp and set the ramp at it’s mounting position. Do not rotate the lift nut any more than is necessary to align the holes in the lift nut with the holes in the ramp.
  • Page 44 5.17 Ellipitical Fitness Crosstrainer Procedure 6.10 - Replacing a Crankarm Assembly Removing a Crankarm Assembly Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 45 5.17 Elliptical Fitness Crosstrainer Clean the crankarm mounting bolt threads and the input pulley shaft threads with an alcohol swab. Allow them to dry and apply blue loctite to the crankarm mounting bolt threads. Position the crankarm on the input pulley shaft. Thread and hand tighten the 14 mm. bolt into the input pulley shaft.
  • Page 46 5.17 Ellipitical Fitness Crosstrainer Procedure 6.11 - Replacing a Pillow Block Bearing Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know Remove the rear covers as described in Procedure 6.1.
  • Page 47 5.17 Elliptical Fitness Crosstrainer Diagram 6.10 - Pillow Block Bearings Input Pulley Mounting Nut Pillow Block Bearing Thread and hand tighten the pillow block mounting nuts onto the mounting studs. Torque the pillow block mounting nuts to 200 in/lbs. Align and tension the step up and input belts per Procedure 4.2.
  • Page 48 5.17 Ellipitical Fitness Crosstrainer Procedure 6.12 - Replacing the Eddy Current Disk Assembly Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 49 5.17 Elliptical Fitness Crosstrainer Slide the step up and input belts onto the input pulley shaft as you set the input pulley shaft in it’s mounting position in the drive unit. 10. Slide the pillow block bearings onto the input pulley shaft.
  • Page 50 5.17 Ellipitical Fitness Crosstrainer Procedure 6.13 - Replacing the Input Pulley Belt Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 51 5.17 Elliptical Fitness Crosstrainer Diagram 6.12 - Input Pulley Belt Input Pulley Belt Input Pulley 11. Slide the step up and input belts onto the input pulley shaft as you set the input pulley shaft in it’s mounting position in the drive unit.
  • Page 52 5.17 Ellipitical Fitness Crosstrainer Procedure 6.14 - Replacing the Step-Up Pulley Belt Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 53 5.17 Elliptical Fitness Crosstrainer Diagram 6.13 - Step Up Pulley Belt Step Up Step Up Pulley Belt Pulley 11. Slide the pillow block bearings onto the input pulley shaft. 12. Complete the installation, alignment and tensioning per Procedure 6.11, steps 8 to 13.
  • Page 54 5.17 Ellipitical Fitness Crosstrainer Procedure 6.15 - Replacing the Input Pulley Assembly Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 55 5.17 Elliptical Fitness Crosstrainer Procedure 6.16 - Replacing the Step-Up Pulley Assembly Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 56 5.17 Ellipitical Fitness Crosstrainer Procedure 6.17 - Replacing the Speed Sensor Assembly Removing the Speed Sensor Assembly Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 57 5.17 Elliptical Fitness Crosstrainer Re-install the rear covers as described in Procedure 6.1, then check the operation of the EFX as described in Section Three. Page 57...
  • Page 58 5.17 Ellipitical Fitness Crosstrainer Procedure 6.18 - Replacing the Eddy Current Magnet Assembly Removing the Magnet Assembly The resistance level must be at level 0 when this procedure is performed. If necessary operate the unit and set the resistance level at 0 and then proceed with step 2.
  • Page 59 5.17 Elliptical Fitness Crosstrainer Diagram 6.15 - Eddy Current Magnet Assembly Shield Magnet Assembly Extension Shaft Follower Target Disk Lower PCA Home Switch Lower PCA Mounting Bracket Gear Motor Extension Shaft Gear Motor 10. Remove the two screws that retain the magnet assembly. Slide the magnet assembly off of the extension shaft follower.
  • Page 60 5.17 Ellipitical Fitness Crosstrainer 13. Set the lower PCA mounting bracket in it’s mounting position and replace the mounting screws removed in step 9. 14. Carefully press the target disk onto the gear motor extension shaft. 15. Set the lower PCA in it’s mounting position and replace the mounting screws removed in step 7.
  • Page 61 5.17 Elliptical Fitness Crosstrainer Procedure 6.19 - Replacing a Stairarm Pivot Block Removing the Stairarm Pivot Block Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 62 5.17 Ellipitical Fitness Crosstrainer Diagram 6.17 - Stairarm Mounting. Mounting Bolt Retaining Ring Stairarm Pivot Block Crankarm Replacing the Stairarm Pivot Block Slide the stairarm pivot block onto the crankarm pin and replace the retaining ring removed in step 5.
  • Page 63 5.17 Elliptical Fitness Crosstrainer Procedure 6.20 - Replacing a Wheel, Wheel Axle or Wheel Bearings Procedure Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 64 5.17 Ellipitical Fitness Crosstrainer Diagram 6.19 - Wheel Assembly Wheel Bearing Axle Screw Bearing Axle Reassemble the wheel assembly using such replacement parts as required. Firmly press one of the bearings into the wheel by hand. Insert the axle through the wheel and into the bearing that is pressed into the wheel.
  • Page 65 5.17 Elliptical Fitness Crosstrainer Procedure 6.21 - Replacing a Stairarm Pedal Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. Loosen and remove the two bolts that fasten the stairarm pedal onto the stairarm.
  • Page 66 5.17 Ellipitical Fitness Crosstrainer Procedure 6.22 - Replacing a Stairarm Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. Remove the rear cover as described in Procedure 6.1. Remove the mounting bolt and nut that fastens the stairarm pivot block to the stairarm. (See Diagram 6.17)
  • Page 67 5.17 Elliptical Fitness Crosstrainer Procedure 6.23 - Replacing the Ramp Assembly Procedure Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. Remove the rear cover per Procedure 6.1 and pivot both stairarms to the rear of the unit.
  • Page 68 5.17 Ellipitical Fitness Crosstrainer Remove the bungi cord from the ramp and set the ramp at it’s mounting position. Do not rotate the lift nut any more than is necessary to align the holes in the lift nut with the holes in the ramp.
  • Page 69 5.17 Elliptical Fitness Crosstrainer Procedure 6.24 - Replacing a Handlebar Removing a Handlebar Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. Remove the screws from the lower end of the handlebar to be replaced.
  • Page 70 5.17 Ellipitical Fitness Crosstrainer Procedure 6.25 - Replacing the Stub Tensioner Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 71 5.17 Elliptical Fitness Crosstrainer Procedure 6.26 - Replacing the Gear Motor Set the on/off switch in the “off” position and disconnect the power adapter from the EFX. WARNING Before continuing with this procedure, review the Warning and Caution statements listed in Section One, Things You Should Know.
  • Page 72 5.17 Ellipitical Fitness Crosstrainer 10. Replace the magnet assembly and lower PCA per Procedure 6.18, steps 11-17. 11. Re-install the rear covers as described in Procedure 6.1, then check the operation of the EFX as described in Section Three. Page 72...
  • Page 73 5.17 Elliptical Fitness Crosstrainer Wiring Diagram 7.1 - 5.17 Page 73...
  • Page 74 5.17 Ellipitical Fitness Crosstrainer Block Diagram 7.2 - 5.17 Page 74...