Page 2
PS800 TREADMILL OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
Page 3
PS800 TREADMILL OWNERS MANUAL Frank Trulaske, founder and CEO of TRUE, has had the same simple philosophy of delivering superior products, service and support for over 30 years. Today, TRUE is the global leader in premium cardio equipment for the commercial and residential markets.
PS800 TREADMILL OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 5: Care & Maintenance Safety Instructions Care & Maintenance Use of Safety Key Cleaning the Equipment Space Requirements Running Belt Alignment Grounding Instructions Tensioning the Running Belt...
Do not modify the plug provided with this product. If it will not fit an electrical outlet, have a proper outlet installed by a qualified electrician. Your TRUE Fitness product must be properly grounded to reduce risk of shock if the treadmill malfunctions. Your treadmill is equipped with an electrical cord, which includes an equipment grounding conductor and a grounding plug.
Page 6
CHAPTER 1: SAFETY INSTRUCTIONS WARNING: To reduce the risk of burns, fire and electric shock or injury to persons, follow these instructions: • This appliance should never be left unattended when plugged in. • Do not use any type of extension cord with this product. •...
Page 7
CHAPTER 1: SAFETY INSTRUCTIONS CAUTION (continued): • Use correct ergonomic positioning while running on treadmill. • Do not allow animals on or near the equipment while in operation. • Use the side handrails whenever additional stability is required. In case of emergency, such as tripping, the side handrails should be grabbed and the user should place his/her feet on the side platforms.
CHAPTER 1: SAFETY INSTRUCTIONS USE OF SAFETY KEY (E-STOP): • Attach the safety clip to your clothing before each workout and when treadmill is in use. (See Fig 2) • Attach the magnetic key to the treadmill console assembly. SPACE REQUIREMENTS: Space Requirements: TRUE’s recommendation is to leave a minimum of 20”...
CHAPTER 1: SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
CHAPTER 1: SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE FITNESS by visiting www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations. For a complete list of compliances, please visit www.truefitness.com...
CHAPTER 2: ASSEMBLY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS • Read and understand all instructions and warnings prior to use. • Obtain a medical exam before beginning any exercise program. If at any time during exercise you feel faint, dizzy, or experience pain, stop and consult your physician. •...
CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS: CAUTION: • Use caution when assembling treadmill. Unpacking and assembling of this treadmill is a two person task. • Remove all treadmill components from packaging. 1. Remove 9 bolts (m), Left and Right motor decoration covers and upper motor cover.
Page 16
CHAPTER 2: ASSEMBLY INSTRUCTIONS TREADMILL ASSEMBLY STEPS (continued): Rear Foot Leveling: a) Ensure treadmill incline rack wheels and rear feet are resting on the floor and not on cardboard, packaging, etc. b) Using the pliers to loosen the wing-nut (A) counter-clockwise. c) Using a level or estimating by sight, turn section (B) of foot counter-clockwise to a proper height.
CHAPTER 3: PRODUCT OVERVIEW TREADMILL OVERVIEW (continued): Console Assembly: The console allows the user to set up a workout program and control the treadmill during a workout (For console overview and operation instructions refer to chapter 4). Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap.
CHAPTER 4: PROGRAMMING & OPERATION CAUTION: The safety key must be in place on the treadmill console, and should be attached to the user’s clothing. The treadmill will not operate if the safety key is not attached to the console. HEART RATE MONITORING: This treadmill can monitor a user’s heart rate using either a Polar®...
CHAPTER 4: PROGRAMMING & OPERATION HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control treadmill available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely hands free heart rate controlled workout using speed, incline or both.
CHAPTER 4: PROGRAMMING & OPERATION HEART RATE CONTROL (continued): Heart Rate Control Stage: The treadmill takes control of speed and incline, keeping the user’s heart rate within a few bpm of their target. When using the Interval HRC Workout, the treadmill alternates between work and rest intervals. Cool-Down: At the end of the workout time or distance, the treadmill reduces the workout intensity by half and goes back into Manual Control mode, where users directly control their cool-down.
CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Calorie Goal: This workout allows users to choose the number of calories they wish to burn within a specified workout time. The treadmill will control SPEED and INCLINE within the limits set by the user to attain this goal. Cardio Challenge: SPEED and INCLINE increase to a maximum at the mid-point of the workout, then decrease to the finish.
Page 23
CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): HRC Target: Users choose their target heart rate. The treadmill begins in MANUAL control – The user should gradually increase the workout intensity until heart rate is within 10 bpm of their target. At this point, the treadmill takes over to control speed and incline to maintain heart rate within a few beats of the user’s target.
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE OVERVIEW (continued): LCD Display: Used to monitor or control a work out and feature navigation. Selection Keys: Used to navigate menus and make selections via the LCD Display. Incline Keys: Manually increases or decreases the incline of the treadmill. Start: Allows the user to begin a Quick Start workout or preset workout.
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Workout Finder Displays preset workout selections by category B) Quick Start...
Page 27
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category, select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C). *Press and hold the Next Selection Button to return to the previous screen.
Page 28
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: By Default, this display will show the distance for the current workout. Users can also choose custom data points to be seen in this display.
Page 29
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use. A) Change View: Switches between the available Workout Data Screens B) Cool Down:...
Page 30
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION (continued): D) Source: Toggles between available audio sources which include; iPod® (when connected via the 30 pin iPod connector), TV (if the console is equipped with a Broadcast Vision receiver), and FM radio. When an audio source is selected the user is given control over volume (A), and channel adjustments (B).
Page 31
CHAPTER 4: PROGRAMMING & OPERATION CONSOLE NAVIGATION (continued): F) Show Tools: Pressing the Show Tools Selection Button (A) will display various options. Pressing the Change Data Selection Button (C) will toggle the data points in Custom Data Display 1(1) between distance and pace. The data in custom data display 2 (2) will toggle between calories and METs.
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release the upper selection button and hold the “Workout Finder”...
Page 33
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen). A) Product Model: The model number that the console is currently configured to. B) Software Version: The current version of software that is installed on the console.
Wizard Selection Button (A), simply follow the on screen instructions to complete the setup procedure WARNING: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. Truefitness.com / 800.426.6570 / 636.272.7100...
Disconnecting the power source, switching the unit off or pressing buttons on the console will disrupt the information flow and potentially cause fatal errors. Utilities Menu -B-Vision Setup: This utility is not used with the PS800 Treadmill. Truefitness.com / 800.426.6570 / 636.272.7100...
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The options menu contains 12 Settings with various options available for each. For a complete list of settings and options, please refer to the table on the next page. To navigate the options menu, use the scroll selection buttons (A) to highlight the option to be changed (B) and use the speed keys (C) or incline keys (D) to adjust the options.
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu (continued): Max Workout Time: This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be unlimited (this setting does not apply to manual workouts or distance workouts). Finder Timeout: Choose how long the Workout Finder remains on the screen without any user interaction.
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Calibration/Test: This menu contains tools for testing and verifying treadmill operation. A) Key Test: When a key is pressed on the console “NONE” will change to indicate which key is being pressed. In the event of a stuck key, the key that is being engaged will display (the selection buttons are excluded from this test).
CHAPTER 4: PROGRAMMING & OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the treadmill. Any time an error occurs it is entered into the error log for review by a service professional. This console is capable of storing the ten most recent errors. The error log can be cleared by pressing the enter selection button (A), but it is not recommended.
CAUTION: Do not use any acidic cleaners. Doing so will weaken the paint or powder coatings and may void the TRUE Fitness Warranty. Never pour water or spray liquids on any part of the treadmill. Allow the treadmill to dry completely before using.
The belt should be centered on the running deck. If the belt drifts off center, you must make adjustments. Important: Failure to align the belt may cause the belt to tear or fray, which may not be covered under the TRUE Fitness Warranty. To stop the running belt, press the STOP key. Turn the treadmill off.
CHAPTER 5: CARE & MAINTENANCE RUNNING BELT ALIGNMENT (continued): If the running belt is too far to the left side: • Locate the belt adjustment bolts in the rear end caps of the treadmill. (To determine left and right, stand at the rear of the treadmill and face the display).
Inspect all components for abnormal or premature wear. • CAUTION: Use only TRUE Fitness certified service providers. LONG TERM STORAGE: When the treadmill is not in use for any length of time, turn it off. Make sure that the power cord is unplugged from the power source and is positioned so that it will not become damaged or interfere with people or other equipment.
CONTACTING SERVICE: TRUE Fitness recommends that you gather the serial number, model number, and a brief description of the reason for the request. After information has been gathered you may choose to contact your selling dealer or local service company to set an appointment.
Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused. Once we have received the damaged shipment, a replacement shipment will be sent to you.
Insufficient power Verify output voltage from 20A outlet with a voltmeter pauses randomly Error code is displayed on console Contact TRUE Fitness Customer Service Department Pinched or loose main Contact TRUE Fitness Customer Service Department communication cable No User Present displayed on User weight must be over 90lbs.
Page 47
CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Malfunction Possible Cause Corrective Action Transmitter belt contacts are not Re-adjust the transmitter belt so that it is in full contact with making good contact with the skin the skin Contacts on the transmitter belt Moisten the contacts on the transmitter belt are not moist Heart rate is...
Page 48
CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Membrane Key stuck Membrane key is Contact dealer or Fault CN03: Stuck Key Console down/closed damaged TRUE service Power cycle Loose Cable Check cable Brainboard fails to receive connections Fault CN04: Lower timely communication Board Comm Fault Console Smart Card...
Page 49
CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Power cycle Fault CN24: BB Comm SBC cannot communicate with Console Console Contact dealer or Fault Brainboard TRUE service Power cycle Corrupt software Re-configure console Fault CN25: Firmware Firmware on brainboard not Re-install Console Firmware and Mismatch...
Page 50
CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): Power cycle Console displays Fault Check cable Calibration not saved. Incline value is out of the connections Fault IN02: Incline Out Incline disabled. Incline calibrated range - does not Run incline calibration of Range occur during calibration Incline Potentiometer Contact dealer or...
Page 51
CHAPTER 7: ADDITIONAL INFORMATION TROUBLESHOOTING GUIDE (continued): High AC line voltage Check AC line voltage Power cycle Fault D108: Motor Motor Control Board Contact dealer or High Incoming AC Voltage Over Current TRUE service High Belt Deck Lubricate treadbelt Friction Power cycle Fault D109: Motor Controller Zero...
The TRUE PS800 is the perfect example of stylish home fitness equipment that has your best interests in mind. Not only does the PS800 deliver the quality that TRUE is known for, it offers additional safety features to make it the perfect piece for any room in your house.
Page 53
CHAPTER 7: ADDITIONAL INFORMATION TREADMILL TECHNICAL Power Source 110V/15A SPECIFICATIONS Cord Length 8' (2.4M) Drive Motor 4 HP DC Reversible Deck Standard Belt Orthopedic Impact System True Soft Select (adjustable) Frame Construction Robotically Welded Heavy-Gauge Steel Speed Range 0.5 to 12.0 MPH (0.8 to 19.3 km/H) Incline/Decline Range 0% to 15% Quick Access Control...
This limited warranty will ap- ply to but may not be limited to the treadmill elevation motor, upper control board, deck, running belt and drive belt. *TRUE Fitness shall not warrant the performance of the heart rate system on its products, as the heart rate system performance varies, based on user’s physiol-...
Page 55
TRUE dealer, then TRUE Limited Warranty service may be obtained by contacting TRUE directly at: SERIAL NUMBER: TRUE Fitness, Service Department 865 Hoff Road, St. Louis, MO 63366 1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST)
Page 56
If you prefer to mail your warranty card, have the owner of the product complete the information below and return it to TRUE Fitness within 30 days from the date of equipment installation.