Samsung VC-RA52V Operation Manual page 43

Service without charge
※In the case of use by converting to business purpose with general product, half of the warranty period will be applied.
Customer's pattern of damage
When an i m portant repai r i s requi r ed wi t hi n 10 days after the purchasi n g date.
When failures
on the When an i m portant repai r i s requi r ed wi t hi n 1 month after the purchasi n g date.
performance,
The damage occurred duri n g t h e t r ansport process and product i n st a l l a t i o n when purchasi n g t h e product
function are
The f a i l u re, f o r whi c h i m port a nt repai r i s requi r ed, occurred t o t h e exchanged product wi t h i n 1 mont h .
occurred
When the exchange i s i m possi b l e
under normal
When up to the 2nd ti m e of fai l u res are generated wi t h the same defect.
use state
Repai r i s
When the 3rd fai l u re i s generated wi t h the same defect.
within the
possi b l e
component When the 5th fai l u re i s generated wi t h di f ferent defect.
possession
I n t h e case when t h e servi c i n g ent e rpri s e l o ses t h e product f o r whi c h t h e repai r has been request e d by cust o mer
period
I n t h e case when t h e repai r becomes i m possi b l e as t h e component f o r repai r i s not bei n g possessed wi t h i n t h e component possessi o n peri o d.
When the repai r i s i m possi b l e even though the components i s avai l a bl e .
I n the case when the repai r i s i m possi b l e .
I n t h e case of f a i l u re due t o
i n t e nt i o n, mi s t a ke of cust o mer
I n the case when the repai r i s possi b l e .
Service with charge
※In the case of no-failure, if service is requested, corresponding charges will be requested, therefore, always read the operation manual carefully.
1. In the case when it is not the failure of product such
as washing of the device, adjustment, operational
instruction, or installation etc.
- Simple adjustment without operational instruction and disassembly
- Problems from external environment such as internet, antenna,
and wire signal etc.
- Initial installation of the delivered product
※ When installed by service after the purchasing, the service
charge will be requested.
- Deterioration of installation due to the movement of product,
removal etc.
- Handling of filters and removing of foreign material from
accessories (hose, brush, and pipe etc.)
- Description of failure due to other company's product (including
software)
Contents of compensation
Within the warranty period
Exchange of product or rei m bursement of purchasi n g pri c e
Exchange of product or repai r wi t hout charge
Exchange of product
Rei m bursement of purchasi n g pri c e
Repai r wi t hout charge
Exchange of product or rei m bursement of purchasi n g pri c e
Exchange of product after col l e cti n g the amount corresponded to the repai r wi t h charge
Repai r wi t h charge
2. In the case of the failure due to the mistake of customer
When failure is occurred due to the negligent handling of customer or erroneous repair
- When failure is occurred through erroneous use of electric capacity
- When failure or damage is occurred due to the external impact or dropping etc.
- When failure is occurred through the use of consumables, optional items which have not been
designated by this company.
- When failure is occurred through the repair by the person who is not the technician of Samsung
Electronics Service Inc. which is the entrusted service company of Samsung Electronics Inc. and
of the cooperation company.
- When failure is occurred because of not following the "precautionary items" in the operation
manual.
3. Other cases
When failure is occurred due to the natural disasters (lightening, fire, sea water damage, flood
damage, etc.)
In the case when the life of consumables is exhausted (battery, oscillator, lamps, drum, filters, etc.)
This warranty is only to be used in Korea, and as this will
not be published again, please keep this safely with the
operation manual.
After the warranty period
Not applicable
Repair with charge
Repair with charge
Repair with charge
Rei m bursement by addi n g 10% to the amount for whi c h
fi x ed amount depreci a ti o n has been conducted.
Rei m bursement af t e r conduct i n g t h e f i x ed amount depreci a t i o n
Exchange of product by appl y i n g depreci a t i o n af t e r col l e ct i n g t h e amount corresponded t o t h e repai r wi t h charge
Repair with charge