Heronhill - for all your Toshiba requirements FILE NO. A06-015 SERVICE MANUAL AIR-CONDITIONER SPLIT TYPE INDOOR UNIT Heat Pump Model Cooling Only Model RAS-M10SMUV-E RAS-M10SMUCV-E RAS-M13SMUV-E RAS-M13SMUCV-E RAS-M16SMUV-E RAS-M16SMUCV-E R410A PRINTED IN JAPAN, Apr.,2007 ToMo Tel: 01823 665660 www.heronhill.co.uk Fax: 01823 665807...
Heronhill - for all your Toshiba requirements ADOPTION OF NEW REFRIGERANT This Air Conditioner is a new type which adopts a new refrigerant HFC (R410A) instead of the conventional refriger- ant R22 in order to prevent destruction of the ozone layer.
Heronhill - for all your Toshiba requirements 1. SAFETY PRECAUTIONS For general public use Power supply cord of outdoor unit shall be 1.5 mm ² (H07RN-F or 60245IEC66) polychloroprene sheathed flexible cord. • Read this “SAFETY PRECAUTIONS” carefully before servicing.
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Heronhill - for all your Toshiba requirements • DO NOT INSTALL NEAR CONCENTRATIONS OF COMBUSTIBLE GAS OR GAS VAPORS. FAILURE TO FOLLOW THIS INSTRUCTION CAN RESULT IN FIRE OR EXPLOSION. • TO PREVENT THE INDOOR UNIT FROM OVERHEATING AND CAUSING A FIRE HAZARD, PLACE THE UNIT WELL AWAY (MORE THAN 2 M) FROM HEAT SOURCES SUCH AS RADIATORS, HEAT REGISTORS, FURNACE, STOVES, ETC.
: Combination available, : Combination unavailable This Service Manual describes about 4-way Air Discharge Cassette indoor units, RAS-M10SMUV-E, RAS-M13SMUV-E, RAS-M16SMUV-E, RAS-M10SMUCV-E, RAS-M13SMUCV-E and RAS-M16SMUCV-E only. For the outdoor unit, refer to the Service Manual attached to the combined outdoor unit.
Heronhill - for all your Toshiba requirements 2-2. Indoor Unit 2-2-1. Heat Pump Model Indoor unit RAS-M10SMUV-E RAS-M13SMUV-E RAS-M16SMUV-E Model Panel RB-B11MC (W) E Power supply 1 phase, 50Hz 220 to 240 V, 60Hz 220 V Voltage 220/230/240 220/230/240 220/230/240 0.21/0.20/0.19...
Heronhill - for all your Toshiba requirements 2-2-2. Cooling Only Model Indoor unit RAS-M10SMUCV-E RAS-M13SMUCV-E RAS-M16SMUCV-E Model Panel RB-B11MC (W) E Power supply 1 phase, 50Hz 220 to 240 V, 60Hz 220 V Voltage 220/230/240 220/230/240 220/230/240 Running current 0.21/0.20/0.19 0.21/0.20/0.19...
Heronhill - for all your Toshiba requirements 3. REFRIGERANT R410A This air conditioner adopts the new refrigerant HFC 6. When an air conditioning system charged with a (R410A) which does not damage the ozone layer. large volume of refrigerant is installed in a small...
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Heronhill - for all your Toshiba requirements Table 3-2-1 Thicknesses of annealed copper pipes Thickness (mm) Nominal diameter Outer diameter (mm) R410A 6.35 0.80 0.80 9.52 0.80 0.80 12.70 0.80 0.80 15.88 1.00 1.00 2. Joints For copper pipes, flare joints or socket joints are used. Prior to use, be sure to remove all contaminants.
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Heronhill - for all your Toshiba requirements d) Flare Processing Make certain that a clamp bar and copper pipe have been cleaned. ØD By means of the clamp bar, perform the flare processing correctly. Use either a flare tool for R410A or conven- tional flare tool.
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Heronhill - for all your Toshiba requirements Table 3-2-6 Flare and flare nut dimensions for R22 Dimension (mm) Nominal Outer diameter Thickness Flare nut width diameter (mm) (mm) (mm) 6.35 9.52 13.0 13.5 12.70 16.2 16.0 12.9 15.88 19.7 19.0 16.0...
Heronhill - for all your Toshiba requirements 3-3. Tools 3-3-1. Required Tools The service port diameter of packed valve of the outdoor unit in the air-water heat pump using R410A is changed to prevent mixing of other refrigerant. To reinforce the pressure-resisting strength, flare processing dimensions and opposite side dimension of flare nut (For Ø12.7 copper pipe) of the refrigerant piping are...
Heronhill - for all your Toshiba requirements 3-4. Recharging of Refrigerant When it is necessary to recharge refrigerant, charge the specified amount of new refrigerant according to the following steps. Recover the refrigerant, and check no refrigerant remains in the equipment.
Heronhill - for all your Toshiba requirements 1. Be sure to make setting so that liquid can be charged. 2. When using a cylinder equipped with a siphon, liquid can be charged without turning it upside down. It is necessary for charging refrigerant under condition of liquid because R410A is mixed type of refrigerant.
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Heronhill - for all your Toshiba requirements 2. Characteristics required for flux 3-5-3. Brazing • Activated temperature of flux coincides with As brazing work requires sophisticated techniques, the brazing temperature. experiences based upon a theoretical knowledge, it must be performed by a person qualified.
Heronhill - for all your Toshiba requirements 4. CONSTRUCTION VIEWS 4-1. Indoor Unit RAS-M10SMUV-E, RAS-M13SMUV-E, RAS-M16SMUV-E RAS-M10SMUCV-E, RAS-M13SMUCV-E, RAS-M16SMUCV-E 595 to 660 Ceiling open dimension 1000 or more Check port 450) Check port 450) Check port 450) Drain-up standing-up size...
Heronhill - for all your Toshiba requirements 5. REFRIGERATING CYCLE DIAGRAM 5-1. Indoor Unit Heating time Cooling time Indoor unit Distributor (Strainer TCJ sensor incorporated) Air heat exchanger TC sensor Refrigerant pipe Refrigerant pipe at liquid side at gas side Outer diameter Ø6.4...
Heronhill - for all your Toshiba requirements 6. WIRING DIAGRAM 6-1. Indoor Unit 6-1-1. 4-way Air Discharge Cassette Type CN34 (RED) CN104 CN102 CN101 (YEL) (RED) (BLK) MCC-5056 CN33 (WHI) Control P.C. Board for CN64 Indoor Unit (GRN) Wireless unit...
Heronhill - for all your Toshiba requirements 7. SPECIFICATIONS OF ELECTRICAL PARTS 7-1. Indoor Unit Parts name Type Specifications Fan motor (for indoor) SWF-230-60-1R Output (Rated) 60 W, 220–240 V Thermo. sensor (TA-sensor) 155 mm 10 kΩ at 25°C Heat exchanger sensor (TCJ-sensor) Ø6 mm, 1500 mm...
Heronhill - for all your Toshiba requirements 8. CONTROL BLOCK DIAGRAM 8-1. Indoor Control Circuit Indoor unit Indoor control P.C. board EEPROM (MCC-5056) Ceiling panel Sensor display TA sensor P.C. board (MCC-5053)) DC5V TC sensor DC12V TCJ sensor Louver Driver...
Heronhill - for all your Toshiba requirements 9. OPERATION DESCRIPTION 9-1. Outline of Air Conditioner Control • Detection of inverter input current and current release operation This air conditioner is a capacity-variable type air • Over-current detection and prevention operation...
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 1. Basic 1. Operation control operation Receiving the user’s operation condition setup, the operation statuses of indoor/outdoor units are controlled. 1) The operation conditions are selected by the remote controller as shown in the below.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 1. Basic 2. Operating mode selection when performing 2-room operation operation 1) The outdoor unit operating mode conforms to the instructions of the indoor unit that was pressed first.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 1. Basic 4. AUTO operation 1) Detects the room temperature (Ta) when operation the operation started. Selection of operation mode As shown in the following figure, the operation starts by...
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 2. Indoor fan <In cooling operation> motor control (This operation controls the fan speed at indoor unit side.) * Symbols The indoor fan (Turbo fan) is operated by DC motor.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 2. Indoor fan <In heating operation> (Heat pump model) 1) When setting the fan speed to L, motor control L+, M, M+ or H on the remote...
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 3. Release protective <In cooling/dry operation> 1) When temperature of the indoor control by tempera- heat exchanger drops below 4°C, (Prevent-freezing control for indoor heat exchanger)
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 4. Dain pump In cooling, and dry operation, drain pump is actuated to 1) During cooling, or drying operation: control drain up. Drain pump ON. (Includes period during thermo-OFF) <Operation control>...
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 7. Louver control This function controls the air direction of the indoor unit. 1) Louver • The position is automatically controlled according to the operation mode (COOL/HEAT).
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 8. ECO Pushing [ECO] button of the remote controller controls the following operation items. 1) During cooling or drying operation Set temperature: Controls with temperature 1.0°C higher than usual.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 11. Forced This function controls the indoor units individually. The operation of the indoor operation stop unit can be forcedly stopped It is connected with cable to the control P.C. board of the indoor unit.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 12. Indoor fan ON signal is output when the indoor fan is operating. A fan or etc can be used by ON output synchronized with the indoor unit.
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 13. Select switch on 1. Setting remote controller 1. Purpose remote controller • Remove the cover, and insert the batteries. This operation is to operate only one indoor unit using one remote •...
Heronhill - for all your Toshiba requirements Item Operation flow and applicable data, etc. Description 14. Auto restart This product is designed so that, after a power failure, it can restart automatically in the same function operating mode as before the power failure.
Heronhill - for all your Toshiba requirements Item Description Operation flow and applicable data, etc. 16. Setting tem- 1. To improve Cooling/Heating effect perature When only poor cooling/heating effect is obtained due to installation place of the indoor unit or correction construction of the room, the detection temperature of cooling/heating can be changed.
Heronhill - for all your Toshiba requirements 9-3. Intermittent Operation Control for Indoor Fans of the Indoor Unit at Thermo-off Side in Heating Operation While heating operation is executed in two rooms, if room temperature reached the setup temperature in one room and thermo-off occurred, the following operations start.
Heronhill - for all your Toshiba requirements 9-4. Remote Controller 9-4-1. Parts Name of Remote Controller High power button (Hi POWER) START/STOP button Push this button to start the high power operation. Push the button to start operation. (A receiving beep is heard.) Memory button (MEMO) Push the button again to stop operation.
Heronhill - for all your Toshiba requirements 9-4-2. Names and Functions of Indications on Remote Controller Display All indications, except for clock time indication, are indicated by pushing the START/STOP button. Transmission mark High power display This transmission mark indicates when the Indicates when the High power operation starts.
Heronhill - for all your Toshiba requirements 10. INSTALLATION MANUAL Accessory parts and Parts to be procured locally H Accessory parts Part name Q’ty Shape Usage Installation Manual This manual (Be sure to hand over to customers) Wireless remote controller —...
Heronhill - for all your Toshiba requirements PRECAUTIONS FOR SAFETY • Ensure that all Local, National and International regulations are satisfied. • Read this “PRECAUTIONS FOR SAFETY” carefully before Installation. • The precautions described below include the important items regarding safety. Observe them without fail.
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Heronhill - for all your Toshiba requirements • After unpacking the unit, examine for possible damage. • Do not install in a place that might increase the vibration of the unit. • To avoid personal injury (with sharp edges), be careful when handling parts.
Heronhill - for all your Toshiba requirements SELECTION OF INSTALLATION PLACE WARNING • The air conditioner must be installed in a location that can support the weight of the unit effectively. If the unit is not installed on a foundation that can support its weight effectively, the unit may fall down, resulting in possible human injury.
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Heronhill - for all your Toshiba requirements When the height of the ceiling exceeds the distance of Selection of installation place the item Standard in Table below, the hot air is difficult to reach the floor. In case of continued operation of the indoor unit under...
Heronhill - for all your Toshiba requirements SELECTION OF INSTALLATION PLACE WARNING Install the air conditioner certainly to sufficiently withstand the weight. If the strength is insufficient, the unit may fall down resulting in human injury. Perform a specified installation work to guard against an earthquake.
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Heronhill - for all your Toshiba requirements Dimensional view 595 to 660 Ceiling open dimension 1000 or more Check port 450) Check port 450) Check port 450) Drain-up standing-up size Obustacle Indoor unit 1000 or more Bottom face of ceiling...
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Heronhill - for all your Toshiba requirements INSTALLATION OF INDOOR UNIT Ceiling opening and installation of hanging bolts • Evaluate and determine the piping and wiring requirements inside the ceiling prior to the hanging of the unit. • After installation place of the indoor unit has been determined, create opening in ceiling and install the hanging bolts.
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Heronhill - for all your Toshiba requirements Installation of indoor unit • Attach the nut (M10 or W3/8: Procured locally) and washer Hanging bolt (34 mm (diam.)) to the hanging bolt. M10 flat washer (W3/8 or M10) (Accessory) • Put washers at either side of the T-groove on the hanging bracket of the indoor unit in order to hang the unit.
Heronhill - for all your Toshiba requirements DRAIN PIPING WORK Pipe material / Insulator and size CAUTION The following materials for piping work and insulation • Install the drain piping so that the water are to be procured locally. drains effectively.
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Heronhill - for all your Toshiba requirements Connection of drain pipe Check the draining • Connect the hard socket (Procured locally) to the After completion of drain piping, hard socket side of the supplied flexible hose which Check water drains away and that no water leaks has been installed.
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Heronhill - for all your Toshiba requirements DRAIN PIPING WORK Thermal insulating process • After checking the draining, wrap the supplied thermal insulation material for the drain connecting part around the flexible hose leaving no clearance from the root of the drain pipe connecting port of the indoor unit.
Heronhill - for all your Toshiba requirements REFRIGERANT PIPING AND EVACUATING • Flaring diam. meter size : Refrigerant piping A (Unit : mm) 1. If the outdoor units are to be mounted on a wall, make sure that the supporting platform is sufficiently strong.
Heronhill - for all your Toshiba requirements EVACUATING Packed valve handling precautions AIR PURGE • Open the valve stem until it touches the stopper. Evacuate the air in the connecting pipes and in the indoor unit using vacuum pump. Once it is in contact with the stopper, refrain from applying any more force than is necessary.
Heronhill - for all your Toshiba requirements ELECTRICAL WORK WARNING 1. Using the specified wires, ensure to connect the wires, and fix wires securely so that the external tension to the wires do not affect the connecting part of the terminals.
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Heronhill - for all your Toshiba requirements ELECTRICAL WORK Wire connection REQUIREMENT • Be sure to connect the wires matching the terminal numbers. Incorrect connection causes a trouble. • Be sure to pass the cables through the bushing of wiring connection port of the indoor unit.
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Heronhill - for all your Toshiba requirements Wiring Wiring diagram 1. Remove a screw and then remove cover of the electric parts box. 2. Strip wire ends (10 mm). Indoor side 3. Match wire colors with terminal numbers on indoor and outdoor units’...
Heronhill - for all your Toshiba requirements APPLICABLE CONTROLS Remote controller selector switch setting • If two indoor units are installed in the same room or adjoining rooms, when the user tries to operate only one unit, both units may receive the same remote controller signal and operate. This can be prevented by changing one of the indoor units and remote controllers to setting “B”...
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Heronhill - for all your Toshiba requirements To improve Cooling/Heating effect When only poor cooling/heating effect is obtained due to installation place of the indoor unit or construction of the room, the detection temperature of cooling/heating can be changed. • Remove the cover of the electric parts box by taking off the mounting screws (3 positions) and pushing the hooking section.
Heronhill - for all your Toshiba requirements TEST OPERATION Test operation Check and Test operation • To test the system, push and hold RESET button for Be sure to test the piping connections for gas leak. 10 sec. (There will be one short beep.) •...
Heronhill - for all your Toshiba requirements MAINTENANCE Prior to maintenance, ensure the power supply is turned off. WARNING CAUTION Cleaning of the air filter and other parts of the air filter Do not handle the buttons with wet hands involves dangerous work in high places, so be sure to as this will cause the risk of electric shock.
Heronhill - for all your Toshiba requirements 11. HOW TO DIAGNOSE THE TROUBLE Table 11-1 Troubleshooting Procedure Page First Confirmation Primary Judgment Judgment by Flashing LED of Indoor Unit (Switch Panel) Self-Diagnosis by Remote Controller (Check Code) Judgment of Trouble by Every Symptom How to Check Simply the Main Parts P .C.
Heronhill - for all your Toshiba requirements 11-2. Primary Judgment To diagnose the troubles, use the following methods. (1) Judgment by flashing LED of indoor unit (2) Self-diagnosis by service check remote controller (3) Judgment of trouble by every symptom Firstly use the method (1) for diagnosis.
Heronhill - for all your Toshiba requirements 11-4. Self-Diagnosis by Remote Controller (Check Code) 1. The self-diagnosis by the check code is performed while items B to E blocks are displayed. 2. When turning the operation mode on the remote controller to the service mode, and operating the remote...
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Heronhill - for all your Toshiba requirements 11-4-2. Caution at Servicing 1. After servicing, push the START/STOP button to return to the normal mode. 2. After servicing by the check code, turn off breaker of the power supply, and turn on breaker of the power supply again so that memory in the microcomputer returns the initial status.
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Heronhill - for all your Toshiba requirements Block distinction Operation of diagnosis function Judgment and action Check Check Block Cause of operation conditioner Remarks code code status Outdoor P.C. Inverter over-current All off Displayed when Even if trying operation again, all...
Heronhill - for all your Toshiba requirements 11-5. Judgment of Trouble by Every Symptom 11-5-1. Indoor Unit (Including Remote Controller) (1) Power is not turned on (Does not operate entirely) <Primary check> 1. Is the supply voltage normal? Operation 2. Is the normal voltage provided to the outdoor unit? 3.
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Heronhill - for all your Toshiba requirements (3) The indoor fan motor does not operate. Turn off the power. Are not there connections errors or disconnection on connectors CN333 and CN334 Correct connection of connector. of indoor unit P.C. board (MCC-5056)? Remove connectors CN333 and CN334 of indoor unit P.C.
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Heronhill - for all your Toshiba requirements (4) Troubleshooting for remote controller <Primary check> Check that A or B selected on the main unit is matched with A or B selected on the remote controller. The unit does not beep at all.
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Heronhill - for all your Toshiba requirements 11-5-2. Wiring Failure (Interconnecting and Serial Signal Wire) (1) Outdoor unit does not operate 1) Is the voltage between of the indoor terminal block varied? Confirm that transmission from indoor unit to outdoor unit is correctly performed based upon the follow- ing diagram.
Heronhill - for all your Toshiba requirements 11-6. How to Check Simply the Main Parts 11-6-1. How to Check the P.C. Board (Indoor Unit) (1) Operating precautions 1) When removing the electric parts box or the P .C. board, be sure to shut off the power supply breaker.
Heronhill - for all your Toshiba requirements 11-8. Service P.C. Board Selection Information [4-way air discharge cassette type] Service P.C. board selection corresponded table (Main P .C. board MCC-5056) The indoor control P .C. board (MCC-5056) can correspond to multiple models. When replacing P .C. board assembly, set the DIP switch and jumper according to the following description.
Heronhill - for all your Toshiba requirements 12. DETACHMENTS 12-1. Indoor Unit Ceiling panel: RBC-UM11PG(W)E Preparing work: 1. Before work, be sure to stop the power supply of the air conditioner and turn off switch of the power supply breaker. (Otherwise an electric shock may be caused.) 2.
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Adjust corner cover 1) Perform work of procedure of 2) Turn clockwise screws (4 positions) at the suction port corner until adjust corner cover rises up. NOTE) When you work, keep the torque at below 12N•m.
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Control P.C. board 1) Perform works of procedure -1- and 2) Remove the connectors connected from the control P .C. board to other parts. CN33 : Flap motor (5P, White)
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Electric parts box 1) Perform works of procedure -1-and 2) Remove connectors of the lead wire connected to the following connectors of the control P.C. board. CN33 : Flap motor (5P, White)
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Bell mouth 1) Perform work of procedure Fixing claws 2) Take off the lead wires of the drain pump, float for lead wires Bell mouth switch, and fan motor from the bell mouth.
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Fan motor Fixing nut for fan motor 1) Perform work of procedure 2) Take off screws fixed with lead holding bracket of the fan motor. (Ø4 × 10, 2 pcs.)
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Drain pan 2 screws 1) Perform works of procedure -1 and 2) Remove the drain cap and extract drain water accumulated in the drain pan. NOTE) Socket of dr...
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Heronhill - for all your Toshiba requirements Part name Procedure Remarks 1. Detachment Heat exchanger 1) Recover refrigerant gas. 2) Remove the refrigerant pipe at indoor unit side. 3) Perform work of procedure Piping cover Piping cover 4) Take off screws (Ø4 × 10, 3 pcs.) fixing the piping cover to remove the piping cover.
Heronhill - for all your Toshiba requirements 13. EXPLODED VIEWS AND PARTS LIST 13-1. Ceiling Panel RB-B11MC(W)E Location Location Part No. Description Part No. Description 43109414 Grille, Air Inlet 43122092 Joint, Kit (B) 4302D003 Motor, Louver 43122093 Louver 43180332 Air Filter...
Heronhill - for all your Toshiba requirements 14-2. 4-way Air Discharge Cassette Type RAS-M10SMUV-E RAS-M13SMUV-E RAS-M10SMUCV-E RAS-M13SMUCV-E RAS-M16SMUV-E 238, 240 RAS-M16SMUCV-E RAS-M10SMUV-E,RAS-M13SMUV-E, RAS-M16SMUV-E, RAS-M10SMUCV-E, RAS-M13SMUCV-E RAS-M16SMUCV-E – 82 – Tel: 01823 665660 www.heronhill.co.uk Fax: 01823 665807...
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Heronhill - for all your Toshiba requirements Location Part No. Description 43120225 Fan Ass’y, Turbo 43122094 Bell Mouth 43172185 Pan Ass’y, Drain 43121738 Motor, Fan, SWF-230-60-1R 43044835 Refrigeration, Cycle Ass’y (M10SMUV-E, M13SMUV-E, M10SMUCV-E, M13SMUCV-E) 43044836 Refrigeration, Cycle Ass’y (M16SMUV-E, M16SMUCV-E) 43047691 Distributor Ass’y...
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Heronhill - for all your Toshiba requirements Location Location Part No. Description Part No. Description 43050425 Sensor Ass’y, Service 4316S935 P .C. Board Ass’y, TC, TCJ (F6) MMC-5056 (220V – 240V) 43050426 Sensor, Service, TA 43160565 Terminal Block, 3P , AC250V, 20A –...
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Heronhill - for all your Toshiba requirements WARNINGS ON REFRIGERANT LEAKAGE Important Check of Concentration Limit NOTE 2 : The room in which the air conditioner is to be installed requires a design that in the event of The standards for minimum room volume are as follows.
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