Warranty Information; Faqs; Support - WowWee RS Media User Manual

WARRAnty InFORMAtIOn / FAQs / sUPPORt
Your RS Media is warranted against defects for a period of 180 days.
Wowwee Ltd. warrants to the original consumer purchasers that RS
Media ("Product") will be free from defects in material and/or
workmanship under normal use for a period of180 days from the date of
purchase. This Warranty is in lieu of all other express or implied
warranties which might arise with respect to this Product, including the
warranties of merchantability or fitness for a particular purpose. IN
ADDITION, INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY
EXCLUDED BOTH FOR PROPERTY AND TO THE EXTENT PERMITTED BY
LAW, FOR PERSONAL INJURY DAMAGE. Some states do not allow the
exclusion of limitation of incidental and consequential damages.
Should you experience any difficulty with your Product, please return it
to the place of purchase, along with an original proof of purchase, and
either the original box or the UPC Code label from the box. You will
receive a replacement for the Product, or be issued a refund for the
purchase of the Product in the event a replacement is not available at the
place of purchase. Note that this warranty is automatically void for any
hardware modifications (including tampering or disassembly), accidental
damage, damage outside what is considered normal use, or abuse.
This warranty does not cover any hardware, software or other add-on
components installed by the end-user.
Valid only in U.S.A.

FAqs

If you have questions or issues with your RS Media, take some time to go
through the following list of frequently asked questions.
Q. My RS Media sometimes does not respond to controls.
A. Low battery
If RS Media is not responding well to controller commands, you
might need to replace the controller batteries (3 X "AA" size).
If you do not notice any improvement in response after changing the
batteries in the controller, replace all the batteries in RS Media.
IR sensor on the controller must point directly to IR sensor on
RS Media's head
RS Media's Infrared vision does not function while he is walking
backwards or turning, and may result in him bumping into things. To
make sure he responds to commands, point the controller towards
the front of his head, where the sensor is located.
Q. When I plug my headphones into to RS Media, they do not seem
to work.
A. RS Media does not have an output jack
RS Media only supports a stereo input jack and not a headphone jack.
This means that you can plug your RS Media to a computer or an
MP3 player and use him as a stereo output (like speakers).
To do this, switch to Media Mode and select Options. Select the
Line-in option and set it to ON. Any audio media you play from the
source will now be output through RS Media.
Q. I cannot install the CD that came with my robot.
A. Does not meet system requirements
Your PC must meet the minimum system requirements in order to
install the CD. These minimum requirements are listed in the User
Manual provided with your RS Media.
Q. My RS Media won't take my picture and says "Flash memory full".
A. SD Card full, might need to delete/transfer some data
RS Media will say "Flash memory full" when the SD Card inserted has
no more memory capacity left. You must delete or transfer some
data such as audio, images or video off the SD Card. You can delete
files while in Media Mode, or if you want to save your data, transfer
the data to your PC using a USB connection. Furthermore, you can
also power down your RS Media, remove the full SD Card and replace
it with an empty one. Recommended size of SD Card is 1GByte.

support

For an updated list of troubleshooting tips or frequently asked questions,
visit the RS Media support site at www.wowweesupport.com.