Motorola PageWriter 2000 User Manual
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Motorola PageWriter 2000 User Manual

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Summary of Contents for Motorola PageWriter 2000

  • Page 1 PageWriter 2000 User’s Manual...
  • Page 2 Motorola, Inc. makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any warranties, express or implied, of merchantability or fitness for any specific purpose. Further, Motorola, Inc. reserves the right to revise this publication and to make any modifications to its content, at any time, without obligation to notify any party, person, or entity of such revisions or changes.
  • Page 3 6. If you fail to comply with the terms of this license, Motorola may terminate this license agreement, without prejudice to any other rights that Motorola may have. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.

  • Page 5: Table Of Contents

    Conventions................. 2 Finding Help................3 Getting Started..............3 What’s in the Box?..............3 Paging Service Instructions ............4 How Your PageWriter 2000 Works .........5 The Flip ..................5 The Home Screen................ 5 The Keyboard................8 The Battery and Charger ............10 The Infrared Port...............
  • Page 6 Installing and Removing Applications ........64 Backing-up and Restoring Information ........65 Checking Memory Usage on Your PageWriter 2000....67 Updating the FLEX OS on Your PageWriter 2000 ....68 Uninstalling FLEX PC Partner ...........68 Memory Management System ........68 Proper Care and Cleaning..........70...

  • Page 7: Welcome

    With features such as wireless, two-way paging and user-upgradeable system software and applications, your PageWriter 2000 pager places you in control of your personal communications. You can now send messages, control incoming messages, and customize the device with applications that you select.

  • Page 8: Using This Manual

    Finally, everything you need in a two-way, customizable paging device! Life just got easier. Consolidate your communications onto one device — your all-in-one PageWriter 2000 two-way pager from Motorola. The efficiency and affordability of a pager…...

  • Page 9: Finding Help

    Getting Started What’s in the Box? Your new PageWriter 2000 two-way pager comes with one of two accessory kits. The Deluxe Accessory Kit provides an infrared interface in the docking station and connectivity software. In the box, you will find:...

  • Page 10: Paging Service Instructions

    PageWriter 2000 NiMH Battery Holster Product Literature (User’s Manual, Quick Reference Card, Registration Card) Plus Deluxe Accessory Kit Deluxe Charger Base/Docking Station 120 Vac Transformer RS232 Null Modem Serial Cable FLEX PC Partner Connectivity Software Disks -or- Standard Accessory Kit...

  • Page 11: How Your Pagewriter 2000 Works

    Press any key to awaken the pager. The Flip The front flip on the PageWriter 2000 two-way pager houses and protects its LCD screen and antennae. Opening the flip awakens the pager, while closing the flip puts the screen into sleep mode.
  • Page 12 The Home screen also provides at a glance the basic status of your PageWriter 2000 two-way pager, including: Date and Time — Always displays the date and time for your convenience;...
  • Page 13 Off — Storing Messages coverage. You have manually turned off the transmitter and receiver. See “Configuring Your PageWriter 2000 ” on page 18 for information on turning the transmitter and receiver back Out of Range — Your pager is too far from a transmitter to receive messages.

  • Page 14: The Keyboard

    The Keyboard NavDisc Select Backlight/ Contrast The PageWriter 2000 two-way pager comes with a QWERTY keyboard. Special control keys and key combinations provide the following functions. Standard Control Keys NavDisc — Moves the cursor within a field (i.e., text field, list field, button field). Press the outside edge of to move the cursor in that direction.
  • Page 15 Shift-mode key is pressed. Backlight — Illuminates the screen. The backlight remains on until the display times out, the flip is closed, or you press again. How Your PageWriter 2000 Works...

  • Page 16: The Battery And Charger

      ′ ′ The Battery and Charger Motorola batteries and chargers are made from the highest- quality materials available. The battery and charger included with the PageWriter 2000 two-way pager come with a one year PageWriter 2000 User’s Manual...
  • Page 17 Recharging the batteries to full charge should take an hour or less per battery. Recharging can be accomplished by placing your PageWriter 2000 two-way pager in the charger or by removing the battery and placing only the battery in the charger. For optimum performance, use the recommended Motorola charger.
  • Page 18 3. Lift the battery door away from the pager. Battery Door Lift Tab 4. Using the white lift tab, lift the battery from the battery compartment. To recharge the battery outside of the pager : 1. Insert the transformer’s round connector into the back of the charger.
  • Page 19 3. Fold the protruding lift tab down on top of the battery, then slide the battery door back into place. An audible click can be heard when the door is securely closed. How Your PageWriter 2000 Works...
  • Page 20 120 Vac power supply outlet. 3. Hold the pager face up over the charger. 4. Position the pager with the Motorola logo on the same side as the charger’s red and green LED indicators. The battery can be charged separately or while it is in the pager.

  • Page 21: The Infrared Port

    The IR port in the docking station aligns with the IR port on your PageWriter 2000 two-way pager, enabling data transmission. The docking station is connected to your computer with the Motorola-provided RS232 null modem cable.

  • Page 22: The Holster

    4. Insert the transformer’s two-pronged plug into the power supply. 5. Snap your PageWriter 2000 two-way pager into the charger. You are now ready to access the FLEX PC Partner application from your PageWriter 2000 two-way pager’s Home menu wheel. See “FLEX PC Partner” on page 48 for more information on using the FLEX PC Partner application.

  • Page 23: System Setup

    However, your PageWriter 2000 two-way pager works much like your computer. Periodically turning off your pager assists in clearing the random-access memory (RAM) and can help optimize your pager’s performance.

  • Page 24: Configuring Your Pagewriter 2000

    An audible click can be heard when the door is securely closed. Configuring Your PageWriter 2000 Before attempting to send or receive messages, ensure your pager is set to the proper transmission mode. You can also adjust the message text size or turn on or off the audible keyboard clicks when preparing your pager for use.
  • Page 25 Messages cannot be sent or received. Receive Only is recommended for hospital environments. Outbound transmissions can affect medical devices. Set your PageWriter 2000 two-way pager to Receive Only when in hospital or medical facilities. Off is recommended for airline travel. Radio transmissions can interfere with flight navigation and communications.

  • Page 26: Setting The Date And Time

    Setting the Date and Time Although your new PageWriter 2000 two-way pager comes pre- configured, you might need to set the correct date and time when you first receive your pager. Through the Set Time application,...

  • Page 27: Assigning Alert Modes

    To select the date format: 1. Select from the menu wheel. 2. Press up or down to highlight Date Format, then press to cycle between: [Now DD/MM/YY]  Displays day/month/year format. [Now YY/MM/DD]  Displays year/month/day format. [Now MM/DD/YY]  Displays month/day/year format. 3.

  • Page 28: Assigning Alert Types

    Message Area screen. Addresses The PageWriter 2000 two-way pager contains an address book for storing the address information of each person or group you might want to contact. You can include the type of pager and its PIN, an email address, a fax number, home and work phone numbers, and even miscellaneous notes for each address entry.
  • Page 29 You can force address names to appear in a position in the Address Book that you find convenient. For example, prefacing group names with a space forces all the groups to appear at the top of the list. Using an underscore instead forces the names to the bottom of the list.

  • Page 30: Editing Addresses

    2. Select New Group Entry . 3. In the Name field, type the name for the group as it should appear in the Address Book (e.g., Sales Team), then select 4. Select the individuals to add to the group. Press up or down to highlight an address entry, then press to select the entry.

  • Page 31: Deleting Addresses

    To change the name of a group: 1. Select from the menu wheel. 2. Press up or down to highlight the name of the group you want to change. 3. From the group addresses screen, select 4. From the Change Group Name screen, press to delete the current name, then type the new name.

  • Page 32: Write

    Remember! Deleting group addresses will not delete the individual member addresses. After deleting a group address, delete the individual addresses, as needed. The deletion of addresses cannot be undone. To delete an address: 1. Select from the menu wheel. 2. Press up or down to highlight the Address Book entry, the select 3.

  • Page 33: Adding Quick Text

    Attaching Message Replies When sending a message to a two-way pager that returns canned text responses, your PageWriter 2000 two-way pager allows you to provide a selection of replies to your message. Messages typed in the Replies fields will be available to the person receiving your message.

  • Page 34: Saving Your Message To The Sent Folder

    To attach Replies to your message: 1. From the Compose Message screen, select 2. Type your choices of replies in the numbered fields. Fields are provided for sixteen replies. Use to access the additional fields. 3. Select to attach the replies to your message when it transmits.

  • Page 35: Filing A Message Draft

    To Do’s. Reminder messages can be sent once or on a regular basis (e.g., daily, weekly, monthly, yearly). When it’s important that you remember, send yourself a reminder on your PageWriter 2000 two-way pager. To set a reminder alarm: 1. Select from the menu wheel.

  • Page 36: Read

    4. From the Time field, select the time when you want the alarm to remind you. Press up or down in each field to change the hour, minute, or AM/PM. Press right or left to move between Time fields. 5. Press to access the Date field.

  • Page 37: Sending Responses

    view previously read messages. See the next procedure for viewing messages from the Message Area screen. To read a message from the Message Area screen: 1. Select from the menu wheel. 2. Select the inbox containing the message. indicates an inbox containing at least one unread messages.

  • Page 38: Forwarding Messages

    Messages list, or press to return to the menu wheel. Forwarding Messages Your PageWriter 2000 two-way pager enables you to share your received messages without retyping them. Simply forward the message to an address in your Address Book.

  • Page 39: Deleting Messages

    Trashcan Inboxes Inboxes are mailboxes that receive incoming messages transmitted to your PageWriter 2000 two-way pager. Three types of inboxes automatically organize the messages for you: Main Inbox, information services, and personal. The Main Inbox receives general messages that are sent to your pager.
  • Page 40 messages. You can identify keywords or text strings for each information service inbox or personal inbox. When keywords or text strings are found, the message is placed in the appropriate inbox. Information services inboxes receive subscriber messages, such as world news, financial updates, and sports scores. Information services inboxes can only be created, renamed, or deleted by the information service provider.
  • Page 41 8. Select the cleanup option : No Cleanup  Keeps all messages. Number of Messages  Keeps the most recent messages up to the number of messages indicated. Age of Messages  Keeps the messages that have been in the inbox fewer days than the number of days indicated. 9.
  • Page 42 2. Press up or down to highlight the inbox requiring a new alert type, then select 3. Select from the Edit Inbox screen. 4. Press left or right in each alert mode field to select the alerts. Press to sample the alert. 5.
  • Page 43 7. Select to accept the changes and return to the Message Area screen. To delete a personal inbox: 1. Select from the menu wheel. 2. Press up or down to highlight the inbox you want to delete, then select All unread or alarmed messages in an inbox must be read, deleted, or disabled before the inbox can be deleted.
  • Page 44 it is deleted, or the maximum number of messages retained before the oldest message is deleted. Cleanup runs nightly, deleting only read messages and those without alarms. 7. Select to accept the changes and return to the Message Area screen. To rename a personal folder: 1.
  • Page 45 3. Select from the Edit Folder screen. 4. Select the cleanup option: No Cleanup  Keeps all messages. Age of Messages  Keeps the messages that have been in the inbox fewer days than the number of days indicated. 5. If the automatic cleanup is selected, type the maximum number of days the message is retained in the folder before it is deleted, or the maximum number of messages retained before the oldest message is deleted.
  • Page 46 Due to the message transmission process, the transmission status can alternate between Message in queue and Sending in progress before attaining Sent successfully status. To cancel outgoing messages in the Outbox: 1. Select from the menu wheel. 2. Select Outbox. 3.
  • Page 47 To forward messages from the Outbox: 1. Select from the menu wheel. 2. Select Outbox. 3. Press up or down to highlight the message you want to forward, then press 4. Select 5. Type a note to accompany the message being forwarded, then select: to forward to an address.

  • Page 48: Customize

    Customize The Customize application provides a variety of features that allow you to configure your PageWriter 2000 two-way pager to suit your needs. Viewing System Status Information available through the Customize application includes system information, memory usage, and owner information.

  • Page 49: Enabling And Disabling Alerts And Alarms

    The information on this screen can be edited. Simply delete any existing information and type the new information. 3. Select to accept any changes to the owner information and return to the Customize screen, or press to return to the menu wheel and discard any changes. Enabling and Disabling Alerts and Alarms The Unread Message Alert feature indicates that you have messages that were not read at the time they arrived and...

  • Page 50: Customizing The User Interface

    Customizing the User Interface The Customize application enables you to adjust your PageWriter 2000 two-way pager to reflect your preferences. Adjust the contrast level and message text size, select the date and time formats, and even turn off or on the key clicks.

  • Page 51: Customizing Message Features

    [Now ON] and [Now OFF]. 3. Select to accept the change and return to the Customize screen. Customizing Message Features Your PageWriter 2000 two-way pager’s messaging features enable you to: • Automatically save a copy of each message you send. •...
  • Page 52 Automatically saving copies of all sent messages consumes available memory. Instead, use the Outbox to review the message contents of all sent messages and to view message transmission status. For efficient memory usage, copy only selected messages by selecting from the Outbox screen.

  • Page 53: Maintaining Inboxes, Folders, And Applications

    4. If you have not created a signature, type your message signature in the Signature text box. 5. Select to accept the change and return to the Customize screen. To create Quick Text: 1. Select from the menu wheel. 2. Select Edit Quick Text . 3.

  • Page 54: Flex Pc Partner

    Introducing FLEX PC Partner The FLEX™ Partner application enables you to transfer information between your personal computer (PC) and your PageWriter 2000 two-way pager. The application enables you to manage the following common information management tasks: • Adding information to your Address Book on your PC, then updating the Address Book on your pager •...

  • Page 55: Installing Flex Pc Partner On Your Pc

    7 MB of available storage on the computer's hard drive • VGA monitor with 640x480 resolution • Deluxe PageWriter 2000 charger to supply infrared connection PC Software Requirements Windows 95 or 3.x must already be installed on your PC. FLEX PC Partner Online Help...

  • Page 56: Linking Your Pagewriter 2000 To Your Pc

    IR port on your pager aligns with the IR port on the docking station. The docking station is connected to one of your PC's serial ports via the Motorola-supplied RS232 null modem cable. Information passes between your pager and the docking station via IR transmissions, and between the docking station and your PC via the cable.

  • Page 57: Using The Pc Partner Shell

    -or- From the Windows 95 taskbar, click Start, then point to FLEX PC Partner and click FLEX PC Partner . 2. From the PC Partner Shell, double-click Partner Configuration. 3. From the FLEX PC Partner Configuration dialog box, select the appropriate serial port. If the port selection is not correct, an error message appears (“No IR devices found”).

  • Page 58: Managing Your Address Book

    Managing Your Address Book The FLEX PC Partner Address Book enables you to transfer the Address Book information from your PageWriter 2000 two-way pager to your PC. You can then conveniently view and edit name and address information on your PC and send the revised information back to your pager.
  • Page 59 Transferring Address Book Information The FLEX PC Partner application enables you to you transfer your Address Book information from your pager to your PC where it can be easily edited or stored as a backup file. Edited Address Book files should be transferred back to your pager to synchronize your PC and pager Address Books.
  • Page 60 Address Book files on your PC ” on page 56 for instructions on merging two Address Book files. 6. Click , or from the File menu, click Save. 7. Select the file location, type the name for the new Address Book file, then click Save.
  • Page 61 Your pager does not need to be connected to your PC to perform the following procedures, unless noted otherwise. Delete .ADR files that you no longer need. To create an Address Book file on your PC: 1. On your PC, open the FLEX PC Partner Shell, then double- click Address Book.
  • Page 62 2. Click , or from the File menu, click Open. 3. Select the Address Book (.ADR) file you want to open, then click Open. Once the desired Address Book file is open, you can add, edit, or delete address entries or group entries. To merge two Address Book files on your PC: 1.
  • Page 63 that use comma-delimited text. The Import/Merge command does not merge Address Book groups. 4. Click , or from the File menu, click Save. To delete an Address Book file from your PC : From Windows Explorer or File Manager, highlight the .ADR file you want to delete, then press Managing Addresses of Individuals Use the Individual menu on the Address Book main screen to...
  • Page 64 7. Type other address information, such as fax number, home phone number, work phone number, email address, or your personal notes. 8. Click OK. 9. The new entry appears in the address list. indicates the address is for an individual. Information for the highlighted entry appears below the address list.
  • Page 65 Managing Addresses of Groups A group address is a collection of individual addresses associated to one name in your Address Book. When you send a message to a group, the message goes to all members of the group without having to select each member individually. An individual in your Address Book can be a member of several groups.
  • Page 66 series, highlight the first address, hold down while you left click the mouse button on each additional address. 6. When you have finished adding all the addresses for this group, click OK. The new group appears in the address list on the Address Book main screen.
  • Page 67 4. In the Group Members list, select the address(es) to be removed. 5. Click Remove. 6. Click OK. To delete a group from the Address Book on your 1. On your PC, open the FLEX PC Partner Shell, then double- click Address Book.

  • Page 68: Managing Your Messages

    To preview your printed Address Book information : 1. On your PC, open the FLEX PC Partner Shell, then double- click Address Book. 2. Open the Address Book file you want to view. For more information, see “ Managing Address Book Files ” on page 52 for instructions on opening a file.
  • Page 69 When the transfer is complete, the status bar displays Ready, and the retrieved messages appear on the screen. 6. Click , or from the File menu, click Save As. 7. Select the file location, type the name for the message file, then click Save.

  • Page 70: Installing And Removing Applications

    Installing and Removing Applications FLEX PC Partner’s Application Manager enables you to add new applications to your PageWriter 2000 two-way pager, or to remove applications that you no longer use. It also displays the creation date of any applications installed on your pager.
  • Page 71 9. Click Exit. To remove an application from your pager : 1. Snap your pager into the docking station. 2. On your pager, select from the menu wheel, then select 3. On your PC, open the FLEX PC Partner Shell, then double- click Application Manager .

  • Page 72: Backing-Up And Restoring Information

    Backing-up and Restoring Information The FLEX PC Partner Backup partlet enables you to copy the data from your pager to your PC. The data that is backed up includes your messages, your Address Book information, and your pager's applications. Use the Restore partlet to copy your pager data stored on your PC back to your pager.

  • Page 73: Checking Memory Usage On Your Pagewriter 2000

    PC, you will lose those changes during this restore. 7. When the confirmation message appears, click OK. Checking Memory Usage on Your PageWriter 2000 The FLEX PC Partner Memory Usage partlet enables you to monitor the allocation of persistent storage on your pager. When...

  • Page 74: Updating The Flex Os On Your Pagewriter 2000

    Updating the FLEX OS on Your PageWriter 2000 The FLEX PC Partner System Update partlet enables you to copy an updated operating system from your PC to your pager. To update the operating system on your pager : 1. Snap your pager into the charger.
  • Page 75 to support your processing requirements. To maximize memory efficiency, messages are deleted in the following order: Messages deleted during the cleanup process are not moved to the Trashcan; they are permanently deleted. Unread and alarmed messages are deleted from inboxes that contain 250 messages or if the Number of Messages cleanup option is selected and the limit for the number of messages has been reached.

  • Page 76: Proper Care And Cleaning

    PageWriter 2000 two-way pager to these conditions. Use a soft, damp cloth to clean smudges and grime from your PageWriter 2000 two-way pager. Do not immerse in water. Do not use alcohol or other cleaning solutions. To protect the operating system, applications, and data on your...

  • Page 77: Battery Safety

    Motorola battery charger (PTYN4042A or PTYN4043A with transformer PTYN4057A). Charging this battery by any other method or with a product not approved by Motorola may cause damage to the battery. • Do not charge batteries other than Motorola’s 3.6 V NiMH...

  • Page 78: Agency Approvals

    Let the contacts dry before plugging the charger into an AC outlet. Do not immerse in water. Agency Approvals The PageWriter 2000 two-way pager has been approved for use by the Federal Communications Commissions (FCC) and Underwriters’ Laboratories, Inc. (UL). The charger/docking station has been FCC approved and the transformer has been UL approved.

  • Page 79: Commonly Asked Questions

    Electrostatic Discharge (no permanent damage) 15kV Commonly Asked Questions Your PageWriter 2000 two-way pager is a dynamic messaging device. It monitors and processes your communications even when you are busy with other things. The following questions reflect situations that may occur and are organized into four categories: •...
  • Page 80 Your PageWriter 2000 two-way pager also has a built-in calibration guide to help you select the best contrast level. For more information, see “ To use the contrast calibration guide ” on page Periodically, the date and time are incorrect.

  • Page 81: Messaging

    An Out-of-RAM status will cause the pager to reset itself. Deleting my old messages did not help the Low Memory status. What should I do? Messages that are deleted from folders are held in the Trashcan until the Trashcan is emptied. A cleanup schedule is assigned to empty the Trashcan.
  • Page 82 ” on page 43. Why does my pager keep alerting me to the same message? Your PageWriter 2000 two-way pager sometimes receives garbled messages from the paging service provider. If you have read a garbled message and checked the Alert for improved msg? box, your pager will update the message when a less garbled version is received from the paging service provider.
  • Page 83 Your pager then alerts you to the change. If the updated version also contains garbled text, your pager will accept additional updates and notify you of each change. If you have chosen not to be alerted, but have not deleted the message, your pager will update the message without notifying you.

  • Page 84: Battery And Charger

    deleted is discussed in “ Memory Management System ” on page 68. Battery and Charger The charger’s LED doesn’t light. What should I Use the following procedure to find the cause: 1. Check that your pager, or the battery alone, is inserted into the charger correctly.

  • Page 85: Flex Pc Partner

    I just inserted a fresh battery, but it only lasted 2 days. Why? When your PageWriter 2000 two-way pager is set to two-way transmission but is not receiving Full Service (i.e., you are out of range), the pager continues to attempt to reestablish communication with the network.
  • Page 86 PageWriter 2000 User’s Manual...

  • Page 87: Index

    Index alerts, 44. See also alarms unread message, 44 accessories, 16 Alt-mode functions, 10 Alt key, 9 Deluxe Accessories Kit, 4 applications Standard Accessories Kit, 4 activation, 4 delete, 49 adapter, 51 Home screen, 5 Address Book, 22, 53 install on pager, 65 add a group, 24, 60 menu wheel, 5 add an individual, 23, 58...
  • Page 88 memory management, 71 Quick Text, 48 Cleanup Inboxes, 36 email memory management, 71 create addresses, 22 configuration individual, 58 FLEX PC Partner, 51 send messages to an email infrared port, 51 address, 26 pager, 18 empty the Trashcan, 42 port settings, PC, 51 Enter key, 9 connect pager to PC, 15, 51 environmental restrictions, 19...
  • Page 89 Full Service coverage, 19 delete, 37 icon, 7 memory management, 69 rename, 35 set alert types, 36 Information Services inboxes memory management, 70 Get From Pager, 54 infrared port, 15 group configure, 51 add members, 24, 61 connect pager to PC, 51 create, 24, 60 connection, 51 delete, 62...
  • Page 90 41 unread messages, 70 overview, 1 menu wheel, 5 FLEX PC Partner Shell, 52 merge Address Book files, 57 PageWriter 2000, 5 Message Area, 33 owner information, 43 messages cancel, 40 canned responses, 27, 31 cleanup schedule, 35...
  • Page 91 Shift-mode functions, 10 restore messages, 42 Shift key, 9 troubleshooting, 74 shortcuts, 6 battery and charger, 79 shut off alerts, Silent mode, 6 FLEX PC Partner, 80 signature, 28 messaging, 76 append to messages, 47 PageWriter 2000 pager, 74 Index...
  • Page 92 PageWriter 2000 applications, icon, 7 view message information, 41 virus protection, 71 uninstall. See also delete applications FLEX PC Partner, 69 web address, 3 unread messages work phone, 58 alert, 44 Write, 26 memory management, 70 application overview, 1...
  • Page 93 TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. Motorola pagers are shipped from the factory with a standard limited warranty of one (1) year on parts and labor from date of purchase by the original end user purchaser, based on proof of purchase.

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