Solving Other Problems; Paper Feeding - Muratec Multi Functional Printer MFX-C2500 User Manual

MESSAGE MEANING
Send Error There is a problem on
the network interface
(Wrong Config)
card.
Toner Empty The color toner
cartridge has run out.
The machine stops
printing.
Press OK to toggle
the message to Stop,
Continue or Black
Only.
Stop
If the black
toner cartridge
is empty,
Black Only
message does
not appear.
Toner Exhausted The lifespan of the
color toner cartridge
which the arrow
indicates is reached.
Toner Low The corresponding
color toner cartridge is
almost empty.
Tray 2 Paper has jammed In
the paper feed area.
Paper jam 0
Updating Data This message
appears when there is
Please Wait...
a change in the
system setting or
when you back up a
data.
80 _Troubleshooting
SUGGESTED
SOLUTIONS
Configure your network
interface card correctly.
You can select the
option among Stop,
Continue or Black Only
with the left/right arrow.
If you select Stop by
pressing OK on the
control panel, the
machine stops printing.
If you select Continue,
the machine keeps
printing, but the quality
cannot be guaranteed.
If you select Black Only,
the machine prints the
data in black. In this
case, the mono printing
feature is preset in the
printer properties.
When you copy, the
Black Start button will
be activated only with
this condition.
If you do not select any,
the machine will work as
Stop is selected.
Replace the color toner
cartridge with a new one.
See page 65
This message appears
when the toner is
completely empty, and
your machine stops
printing. Replace the
corresponding toner
cartridge with a Muratec
-genuine
cartridge. See page 65.
Take out the toner
cartridge and thoroughly
shake it. By doing this,
you can temporarily
reestablish printing
operations.
Clear the jam. See page
72.
Do not turn the power off
when this message is
showing. Changes may
not be saved and datas
can be lost.

SOLVING OTHER PROBLEMS

The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.

Paper feeding

CONDITION
Paper is jammed Clear the paper jam. See page 70.
during printing.
Paper sticks • Ensure there is not too much paper in the tray.
together. The tray can hold up to 250 sheets of paper,
depending on the thickness of your paper.
• Make sure that you are using the correct type
of paper. See page 38.
• Remove paper from the tray and flex or fan the
paper.
• Humid conditions may cause some paper to
stick together.
Multiple sheets of • Different types of paper may be stacked in the
paper do not feed. tray. Load paper of only one type, size, and
weight.
• If multiple sheets have caused a paper jam,
clear the paper jam. See page 70.
Paper does not feed • Remove any obstructions from inside the
into the machine. machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine. See page 33.
• If an original does not feed into the machine,
the DADF rubber pad may require to
be replaced. See page 68.
The paper keeps • There is too much paper in the tray. Remove
jamming. excess paper from the tray. If you are printing
on special materials, use the multi-purpose tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine. See page 33.
• There may be debris inside the machine. Open
the front cover and remove the debris.
• If an original does not feed into the machine,
the DADF rubber pad may require to
be replaced. See page 68.
Envelopes skew or Ensure the paper guides are against both sides of
the envelopes.
fail to feed correctly.
SUGGESTED SOLUTIONS