Muratec MFX-C3400 User Manual
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Muratec MFX-C3400 User Manual

Muratec plain-paper digital fax/copier/printer/scanner user's guide
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Plain-paper digital Fax/Copier/Printer/Scanner
User's Guide
Please read this guide before operating this machine.
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Summary of Contents for Muratec MFX-C3400

  • Page 1 Plain-paper digital Fax/Copier/Printer/Scanner User’s Guide Please read this guide before operating this machine. After you finish reading this guide, keep it handy for easy reference.

  • Page 2: Document Information

    The most up-to-date drivers and manuals are available from the web site: Trademark Information Muratec, the Muratec logo and all Muratec product names contained herein are trademarks of Murata Machinery, Ltd. Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.

  • Page 3: Table Of Contents

    Need Help? Visit our Web Site ........3 Notes, Cautions and Warnings .
  • Page 4 Basic Operation ..........75 Advanced Operation .

  • Page 5: Need Help? Visit Our Web Site

    Need Help? Visit our Web Site For personalized, web-based support on the products you own, including the latest, up-to-the-minute information, visit your personal solutions center http://www.muratec.com Need Help? Visit our Web Site > 3...

  • Page 6: Notes, Cautions And Warnings

    For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine Muratec toner cartridges. These can be identified by the Muratec trademark. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your...

  • Page 7: Emergency First Aid

    Emergency First Aid diagline_symbol.eps Take care with toner powder: If swallowed, induce vomiting and seek medical attention. Never attempt to induce vomiting if person is unconscious. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open.

  • Page 8: Introduction

    Introduction Congratulations on choosing this Multi Function Product (MFP). It is designed with advanced features, to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of office print media. With this MFP, you can instantly scan paper-based documents and deliver the electronic image to various destinations including e-mail addresses, printers, ftp servers or someone else's computer on the network.
  • Page 9 • Internal hard disk drive for storage of overlays, macros and downloadable fonts, and automatic collation of multiple copies of multi page documents. • Two-sided (duplex) printing for economical use of paper and compact printing of larger documents. • Profile Assistant utility allows you to download ICC profiles to the hard disk. •...

  • Page 10: Mfp Overview

    MFP overview Front view REF. DESCRIPTION Output stacker, face down Standard printed copy delivery point. Holds up to 250 sheets at 20-lb. US Bond (75 g/ m²). Top cover release button Multi purpose tray release handles Multi purpose feeder (shown closed) For heavier paper stocks, envelopes and other special media.

  • Page 11: Rear View

    Rear view REF. DESCRIPTION Access panel Allows access to the hard disk drive (HDD) and to install optional memory. ON/OFF power switch Refer to “Switching Off” on page 14 for details. Always follow the correct procedure to ensure that no HDD data is lost. AC power socket Parallel connector USB connector (type A)

  • Page 12: Control Panel

    Control Panel REF. DESCRIPTION Touch screen display Enables you to make selections associated with the copying, faxing and scanning functions by touching the screen to press selected buttons. Caution! Be careful not to scratch the display with sharp or pointed objects e.g. a ballpoint pen as this may damage the display.
  • Page 13 REF. DESCRIPTION STOP/START buttons STOP: Pressing this button stops the copying or scanning process. START: > MONO - Starts the copying, faxing or scanning process in black & white. > COLOR - Starts the copying or scanning process in color. If the LED above the button is not lit, that function is not available, e.g only the Mono button LED illuminates when faxing (color faxing is not possible).

  • Page 14: Changing The Display Language

    Changing the Display Language The default language used by your MFP for display messages and for report printing is English . If required, this can be changed using the Panel Downloader utility. NOTE The selected language will be applied to the display language and report printing, however, voice guidance is available in English.

  • Page 15: Getting Started

    Getting started Releasing the Scanner Locks Make sure the scanner is in the UNLOCKED position before operating. Using the key (1) provided, turn the scanner lock to the UNLOCKED position. Repeat step 1 for the second scanner lock. Place the key (1) on the hook at the rear of the scanner for safe keeping. Fit plugs (2) in the scanner lock locations as shown.

  • Page 16: Power Save Mode

    Switch the unit on and turn the mirror carriage mode off: After warming up, “Mirror Carriage mode” screen appears. Touch Unlock on the display screen. When prompted. touch Yes to release the mirror carriage. Power Save Mode If you do not use the unit for a while, the machine will enter the power save mode to control the power consumption of the device.

  • Page 17: Installing Drivers And Utilities

    Fax driver NOTE Mac OS X uses the PostScript3 driver only. The PCL6 driver is not included on the CD, and available on the Muratec website. NOTE You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure.

  • Page 18: Configuration Tool

    Utilities folder. Follow the on-screen instructions to complete the Configuration tool installation. The Configuration tool can discover devices over USB or network connections. This only detects MFX-C3400 devices. To search and install, select Tools > Register Device. Highlight the required search result and when prompted click Yes.

  • Page 19: Actkey Utility

    Actkey Utility NOTE The Actkey utility only works via USB connections. The Actkey utility enables the unit to receive one key touch commands from a locally connected Windows computer. Installation of the Actkey utility is optional. It can be found on the Driver/Utilities CD under the Utilities folder.

  • Page 20: Paper Recommendations

    Paper Recommendations Your unit will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 20 to 24 lb. US Bond (75 to 90 g/m²) paper designed for use in copiers and laser printers.

  • Page 21: Face Down Stacker

    The multi purpose tray can feed paper widths as small as 3.9 inches (100 mm) and lengths up to 47.25 inches (1200 mm) for banner printing. For paper lengths exceeding 17 inches (431.8 mm) use paper stock up to 34 lb. US Bond (128 g/m²...

  • Page 22: Loading Paper

    Loading Paper Cassette Trays Remove the paper tray from the unit. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
  • Page 23 IMPORTANT: Set paper size dial (3) to the size and orientation of paper being used, and set the media type, if necessary. To prevent paper jams: • Do not leave space between the paper and the guides and rear stopper. •...

  • Page 24: Multi Purpose Tray

    Multi Purpose Tray Open the multi purpose tray. Fold out the paper supports (1). Press gently down on the paper platform (2) to ensure it is latched down. Load the paper and adjust the paper guides (3) to the size of paper being used. •...

  • Page 25: Configuring Your Machine

    Configuring Your Machine Minimum Configuration Requirements To make the best of this unit, the following configuration is required: To send faxes: A PSTN telephone line connection. Setup the dialing method. (See “User Install” on page 59.) To send e-mails: • TCP/IP network.

  • Page 26: Network Set Up

    Network Set Up The unit must also be set up properly on your network to perform scan to e-mail and scan to FTP functions. In order for other network devices to find the unit on the network, the following network parameters have to be set. IP Address Set: IP Address: .

  • Page 27: Internet Communication Features

    NOTES 1. DHCP server: With DHCP (Dynamic Host Configuration Protocol), a host can automatically be given a unique IP address each time it connects to a network-making IP address management an easier task for network administrators. If the DHCP server is available from your network, you do not need to enter TCP/IP, subnet mask, gateway, and DNS information.

  • Page 28: Voice Guidance

    For more information on filing protocols refer to “Explanation of Filing Protocols” on page 63. NOTES 1. If the system administrator has chosen DHCP, then the IP address of TCP/ IP, gateway, subnet mask, and DNS server will be automatically given. 2.

  • Page 29: Voice Guidance Items

    • Pressing Paper Jam Sample shows the demonstration of how to solving paper jams. Voice Guidance Items • Operation guidance This explains functions, the registration/setting method and paper jam clearing method. • Error Reset guidance NOTE Voice guidance is given only for a part of functions and paper jam. When there is a problem with the machine, like a paper jam, th eguidance is given on how to clear and reset the problem.
  • Page 30 Situation when Voice Guidance is given VOICE GUIDANCE ITEM Notification guidance OP. Complete Sound (page 58) SITUATIONS Setting E-mail address Setting Profile Clearing paper jam Clearing document jam Canceling the fax Explaining a selected function among the advanced copy functions Explaining a part selected function among the advanced fax functions Selecting each scan to function...

  • Page 31: Voice Guidance Settings

    Voice Guidance Settings The volume and operation guidance mode can be set. Press SETUP button on the control panel. Press Admin Setup. Enter an administrator’s password and press the Enter. Press Management. Press Guidance. Select an item you want to set. FUNCTION OPTION OP.

  • Page 32: Configuration

    Configuration There are a number of configuration options available which allow you to change the scanner, fax and printer settings to suit your own needs. There are three methods of configuring your unit: From the unit's web page. From the unit’s Configuration Tool utility. From the unit control panel.

  • Page 33: Address Book

    Address Book FEATURE OPTION E-mail Address Register/Edit Delete Delete and Sort Insert Group Speed Dial Register/Edit Delete Delete and Sort Insert Group DESCRIPTION Use the QWERTY keyboard to enter and assign an e-mail address to the list. Note: max. 500 address entries. Select an e-mail address to delete from the list.

  • Page 34: Paper Setup

    Paper Setup NOTE Within the Media Type menu, do not use the Recycled setting. If you are loading recycled media choose the Plain setting. FEATURE OPTION Tray n Paper Size Cassette Size, Custom (where n Custom Tray 1: identifies the tray) Width: 4.1~8.5~11.7 inches Length: 5.8~11~17 inches Tray 2 and 3:...
  • Page 35 FEATURE OPTION Select Tray Tray 1, 2 and 3: OFF, ON(*), ON MPTray: OFF, ON(*), ON Copy Tray 1: OFF, ON(*), ON Tray 2 and 3: OFF, ON(*), ON MPTray: OFF, ON(*), ON Store Doc Settings FEATURE OPTION Store Bulletin Box Doc. Delete Bulletin Box Doc.
  • Page 36 Profile FEATURE OPTION Register/ ProfileName User defined Edit Protocol CIFS, FTP, HTTP Target URL User defined Port No. 00001 ~ 00445 ~ 65535 PASV Mode OFF, ON User Name User defined Password User defined Encode FTP: None, Implicit, Explicit communication HTTP: None, HTTPS, STARTTLS File Name User defined...
  • Page 37 FEATURE OPTION Register/ Doc. Type Doc. Type: Edit (cont.) Text, Text&Photo, Photo Removal for Background & Show-Through (sTHR): Auto, OFF, 1(Low), 2, 3, 4, 5(High), sTHR Density -3, -2, -1, 0, +1, +2, +3 Resolution 75dpi, 100dpi, 150dpi, 200dpi, 300dpi, 400dpi, 600dpi Scan Size Auto, A3, B4, A4, A4 (SEF), B5, B5 (SEF), A5, A5 (SEF), Letter,...

  • Page 38: View Information

    FEATURE OPTION Register/ Compression Color: Edit (cont.) Rate High, Medium, Low Mono (Grayscale): High, Medium, Low Mono (Binary): High (G4), Medium (G3), Raw Edge Erase OFF, ON Erase Center OFF, ON Contrast -3, -2, -1, 0, +1, +2, +3 [R] -3, -2, -1, 0, +1, +2, +3 [G] Saturation [Low] -3, -2, -1, 0, +1, +2, +3 [High]...
  • Page 39 FEATURE DESCRIPTION Network Displays network information: 1. IPv4 address 2. Subnet Mask 3. Gateway Address 4. MAC Address 5. NIC Program Version 6. IPv6 address (Local) 7. IPv6 address (Global) NOTE 1. Appears only when the “TCP/IP” setting is “Enabled” and the “IP Version” is “IPv4”. 2.

  • Page 40: Admin Setup

    Admin Setup NOTE The Admin Setup option is blocked by a password. Refer to “Pre- configuration Information” on page 23. FEATURE OPTION Copy Setup Default Doc. Type Settings Density Zoom Sort Margin DESCRIPTION Doc. Type: Allows you to specify the type of Text, Text&Photo, images on the document.
  • Page 41 FEATURE OPTION Copy Setup Default EdgeErase (cont.) Settings (cont.) EraseCentr DuplexCopy Mixed Size Scan Size Cont. Scan Contrast DESCRIPTION OFF, ON Adjust the width settings using the arrow buttons. Input range: 05-50 mm OFF, ON Adjust the width settings using the arrow buttons.
  • Page 42 FEATURE OPTION Copy Setup Default (cont.) Settings (cont.) Saturation Fax Setup Default Doc. Type Settings Density Scan Size Cont. Scan DESCRIPTION [R] -3, -2, -1, 0, +1, Adjust R/G balance settings. +2, +3 [G] [G]: Enhance green [R]: Enhance red [Low] -3, -2, -1, 0, Adjust saturation setting.
  • Page 43 FEATURE OPTION Fax Setup Default MCF Report (cont.) Settings (cont/) Memory Tx F-Code Box Register/Edit Delete Security ID check Tx function Check broadcast dest. Confirm Dial Auto Print Setting Journal Report Print time Other Redial Tries Settings Redial Interval DESCRIPTION OFF, ON If enabled, the result of the transmission will be printed out...
  • Page 44 FEATURE OPTION Fax Setup Other Block Junk Fax (cont.) Settings (cont.) Ring Response Dialing Pause Duration High Resolution Rx Reduc. Rate Reduc. Margin Rotate Tx ECM Mode PreFix Received Time Stamp Print Check message DESCRIPTION Setting: Can prevent unnecessary fax OFF, Mode1, Mode2, reception.
  • Page 45 FEATURE OPTION Scanner Default Doc. Type Setup Settings Density Resolution Scan Size Cont. Scan Direction Grayscale DESCRIPTION Doc. Type: Allows you to specify the type of Text, Text&Photo, images on the document. Photo Removal for Allows you to block out the color Background &...
  • Page 46 FEATURE OPTION Scanner Default FileFormat Setup Settings (cont.) (cont.) ComprsRt EdgeErase EraseCentr Contrast Saturation DESCRIPTION Color: Select the appropriate file format. PDF, TIFF, JPEG, XPS Mono (Grayscale): PDF, TIFF, JPEG, XPS Mono (Binary): PDF, TIFF Color: Select the appropriate High, Medium, Low compression level.
  • Page 47 FEATURE OPTION Scanner Default Setup Settings (cont.) (cont.) E-mail File Name Setup Template From/Reply To Check broadcast dest. File Name Memory Setup DESCRIPTION [R] -3, -2, Adjust RGB contrast settings. -1, 0, +1, +2, +3 [G] -3, -2, -1, 0, +1, +2, +3 [B] -3, -2, -1, 0, +1, +2, +3 User defined...
  • Page 48 FEATURE OPTION Print Setup Print Menu Tray Configuration Print Setup DESCRIPTION Paper Feed: Specifies a feed tray (Tray 2 & Tray 3 will be displayed when they Tray 1, Tray 2 , are installed.). Tray 3, MPTray Auto Tray Switch: Sets the automatic tray switch function.
  • Page 49 FEATURE OPTION Print Setup Print Menu Print Setup (cont.) (cont.) (cont.) DESCRIPTION Mono-Print Speed: Auto Speed: If the first page of a print job is black and white, the Auto Speed, Mono machine runs at 30ppm (pages per 33PPM, Mixed Speed, minute).
  • Page 50 FEATURE OPTION Print Setup Print Menu Print Setup (cont.) (cont.) (cont.) Printer Adjust DESCRIPTION Width: Selects the width of the paper defined by the “Custom” settings. 2.5~8.5~11.7 inches Length: Selects the length of the paper defined by the “Custom” settings. 4.1~11~47.2 inches Note that media of up to 1200 mm in length can be fed from the multi...
  • Page 51 FEATURE OPTION Print Setup Print Menu Printer Adjust (cont.) (cont.) (cont.) Print Position Adjust Drum Cleaning Hex Dump Color Menu Density Control Adjust Density Color Tuning/ Print Pattern DESCRIPTION BG Setting: To correct variations in print results caused by temperature/ -3, -2, -1, 0, +1, +2, humidity conditions and difference in print density/frequency.
  • Page 52 FEATURE OPTION Print Setup Color Menu Cyan (cont.) (cont.) HIGHLIGHT Cyan MID-TONE Cyan DARK Magenta HIGHLIGHT Magenta MID- TONE Magenta DARK Yellow HIGHLIGHT Yellow MID- TONE Yellow DARK Black HIGHLIGHT Black MID-TONE Black DARK Cyan Darkness Magenta Darkness Yellow Darkness Black Darkness Adjust Registration...
  • Page 53 FEATURE OPTION Print Setup Color Menu (cont.) (cont.) CMY100% Density CMYK Conversion Sys Config Personality Menu Alarm release Auto Continue Error Report PCL Setup Font Source Font No. Font Pitch Font Height Symbol Set DESCRIPTION Low, Medium, High Selects the limitation of the toner layer thickness.
  • Page 54 FEATURE OPTION Print Setup PCL Setup A4 Print Width (cont.) (cont.) White Page Skip CR Function LF Function Print Margin True Black Pen Width Adjust Tray ID# IBM PPR Character Pitch Setup Font Condense Character Set Symbol Set Letter 0 Style Zero Character Line Pitch White Page Skip...
  • Page 55 FEATURE OPTION Print Setup IBM PPR CR Function (cont.) Setup (cont.) LF Function Line Length Form Length TOF Position Left Margin Fit to Letter Text Height Cont Paper Mode EPSON FX Character Pitch Setup Character Set Symbol Set Letter 0 Style Zero Character Line Pitch White Page Skip...
  • Page 56 FEATURE OPTION Print Setup EPSON FX Form Length (cont.) Setup (cont.) TOF Position Left Margin Fit to Letter Text Height Cont Paper Mode Network Network TCP/IP Menu Setup IP Version NetBEUI NetBIOS over NetWare EtherTalk Frame Type IP Address Set IPv4 address DESCRIPTION 11.7 Inch, 11 Inch,...
  • Page 57 FEATURE OPTION Network Network Subnet Mask Menu (cont.) Setup (cont.) Gateway Address Telnet IPSec SNMP Network Scale HUB Link Setting Network PS- Protocol Factory Defaults Mail Server SMTP server Setup SMTP Port DESCRIPTION xxx.xxx.xxx.xxx Current assigned subnet mask. To change, proceed as above. Display condition: TCP/IP protocol must be enabled.
  • Page 58 FEATURE OPTION Network Mail Server SMTP Menu (cont.) Setup Encryption (cont.) POP3 server POP3 Port POP3 Encryption Authentication method SMTP User ID SMTP password POP User ID POP password LDAP Server Setting Server Setting Attr Authentication Encryption DESCRIPTION None, SMTPS, Select encryption method.
  • Page 59 FEATURE OPTION Network SecurePrtc Domain Menu (cont.) SrvSetting Management Standby Copy Screen Screen Setup Fax Screen Scanner Screen Default Mode Address Book Tab Settings E-mail Auto Reset Copy screen Time Fax Screen Scanner Screen Sound Volume Setup Key Touch Volume Key Touch Tone DESCRIPTION Domain must be registered in the...
  • Page 60 FEATURE OPTION Management Sound Fax Ringer (cont.) Setup (cont.) OPCompleteSou ndVolume OPCompleteSou Paper Jam Alert Guidance OP. Guidance Mode OP. Guidance Volume Error Guidance Volume Notification Volume DESCRIPTION OFF, ON Select ON to sound the fax ringer when a fax is received. OFF, Low, Middle, Select volume level for job High...
  • Page 61 FEATURE OPTION Management Local USB Menu (cont.) Interface Parallel Menu System Access Control Setup User Auth. Method Unit of Measure Date Format Allow all reports to print Near Life LED Address info lock timeout DESCRIPTION USB: Enable/disable communication through the USB interface. Enable, Disable Soft Reset: Enable/disable the soft reset...
  • Page 62 FEATURE OPTION Management System USB Memory (cont.) Setup interface (cont.) Power Save Power Save enable Power Save Time Memory Receive Buffer Setup Size Resource Save Flash Initialize Memory Setup HDD Setup Initialize Format Partition Storage Check File Maint System Setup Check All Sectors HDD Erase...
  • Page 63 FEATURE OPTION Management Reset Execute (cont.) Settings Job Log Execute Clear User Install Time Setup user defined OFF, ON Daylight Saving Time Zone user defined Comm. Tone, Pulse Line Reception Fax Ready Mode Mode Tel/Fax Ready Mode Fax/Tel Ready Mode Ans/Fax Ready Mode Tel Ready Mode Dial Tone...
  • Page 64 Job Programs Setting FEATURE OPTION Register Delete Key Speed Fastest, Fast, Normal, Slow Edit Title User defined Shutdown NOTE This item should always be selected before switching the unit off, to ensure that no hard disk data is lost. FEATURE OPTION Shutdown Yes, No...

  • Page 65: Explanation Of Filing Protocols

    Explanation of Filing Protocols FTP stands for “File Transfer Protocol.” It is a common method of transferring files via the Internet from one computer to another. FTP uses RFC 959[FTP] as its protocol. Therefore, ensure you have a legal FTP account with the privilege of writing under the directory to save the files and password before using FTP to save documents.
  • Page 66 Setting IIS Anonymous Access: Start Internet service manager in “Control Panel”. Select Default Web site and right click C:\Inetpub\wwwroot\X cabinet. Select Properties. In the X cabinet dialogue box, select the Directory security tab, and click Edit for “Anonymous Access and Authentication Control”. Make sure “Anonymous Access” is selected in the “Authentication Methods”...
  • Page 67 Setting IIS Privileged Access: As in “Setting IIS anonymous access”, start “Internet service manager” and select Default Web site. Right click C:\Inetpub\wwwroot\X cabinet, and select Properties. Select the Directory tab on the Properties page. Ensure the privileges for “Read”, “Write” and “Directory Browsing” are selected. NOTE If the file management system on your server is NTFS, in order to allow IIS to use an anonymous account to access the files in the directory of...

  • Page 68: Setting The Fax Features

    Setting the Fax Features NOTE If you ran the driver installer program from the CD-ROM you may have already set the time zone, date and time via the Panel Downloader utility. Initial Set Up The following parameters must be set before using the fax function on your unit: •...
  • Page 69 Assigning Fax Numbers to the Address Book The machine can hold up to 500 speed dial numbers and 32 group settings in the address book. To add a new number to the address book: From the Setup screen To assign a fax destination number to a speed dial entry: Press the Setup button on the control panel to prompt the Setup screen.
  • Page 70 From the Fax Ready screen To assign a fax destination number to a speed dial entry: Press the Fax button on the control panel to prompt the Fax Ready screen. On the Numeric List tab, select the desired speed dial number. At the prompt select Yes to continue and register your destination fax number or select No to cancel the operation.
  • Page 71 Connecting to a PBX Private Branch Exchanges (PBXs) are private telephone systems used to route calls internally, for example, in a company. When dialing a telephone number, if a prefix (access) number is required to open an outside line, the line is connected to a PBX. If this unit is going to be connected to a PBX, please make the following changes to enable it to recognize the prefix digits in the telephone numbers used to obtain access to the outside line.

  • Page 72: Automatic Redial

    Automatic Redial You can set the fax to automatically redial if the initial fax transmission fails. The machine will redial on: • Line busy • No answer • Communication error To set auto-redial: Press the Setup button on the control panel. From the touch screen, press the Admin Setup button.
  • Page 73 Adding a Telephone Handset If you want to add a telephone handset to your unit, connect the line to the Tel socket (in certain countries it may be necessary to use a telephone plug adaptor). You will also need to update the telephone settings to set the ring response: Press the Setup button on the control panel.

  • Page 74: Access Control

    Access Control If your Administrator has enabled access control on your machine, it will automatically start up in access control mode. You will not be able to use it until you have provided valid login information. If the access control setting is: •...

  • Page 75: Operation

    Operation With its intuitive control panel, this Multi Function Product (MFP) is designed to be easy to use. After the machine has been configured, operating is quite straight forward. NOTE If an access control screen is displayed on the touch screen panel, enter your login details to display the default Copy screen.

  • Page 76: Placing Document(S) On The Scanner Glass

    Adjust the Paper Guides (1) to center the document in the ADF. Placing Document(s) on the Scanner Glass Open the document cover. Place your document with the text face DOWN on the glass and align it to the upper- left corner. Close the document cover.

  • Page 77: Copying

    Copying NOTE Copying will only occur when the selected tray (or one of the trays when Tray Selection is set to “Auto”) is defined as containing PLAIN media type. Refer to “Paper Setup” on page 32. Basic Operation Place your document(s) with text face UP in the ADF or face DOWN on the scanner glass.

  • Page 78: Advanced Operation

    Advanced Operation Using the options available on the touch screen, you can alter the scan output to suit your needs: FEATURE OPTION Others N-in-1 Repeat Book Copy Margin EdgeErase DESCRIPTION Allows you to print multiple pages of 2-in-1 the document onto a single sheet of 4-in-1 paper.
  • Page 79 FEATURE OPTION Others EraseCentr (cont.) DuplexCopy Mixed Size Scan Size Cont. Scan Contrast DESCRIPTION OFF, ON Allows you to block out a centred rectangular area of the document where spurious shadows and borders may arise when copying bound originals (books, magazines) with the centre spread layout.
  • Page 80 FEATURE OPTION Others Saturation (cont.) Logout Doc. Type Doc. Type Removal for Background & Show- Through (sTHR) Density -3, -2, -1, 0, +1, +2, +3 Tray Auto, MPT, Tray 1 DESCRIPTION -3, -2, -1, 0, +1, Saturation setting +2, +3 High: Enhance image sharpness Low: Reduce hue [R] -3, -2,...
  • Page 81 FEATURE OPTION Zoom Auto , 100%, Fit Enlarge, Reduce Sort OFF, ON DESCRIPTION Allows you to scale the copy using the presets values or by scaling in 1% increments up to 400% and down to 0 154% by pressing the + and - buttons. H Letter->Legal 129% Letter->Tabloid...

  • Page 82: Faxing

    Faxing Basic Operation Place your document(s) with text face UP in the ADF or face DOWN on the scanner glass. Press the Fax button (1) on the control panel to prompt the Fax Ready screen. Enter the destination fax number by either: - typing in the number using the numeric keypad - selecting the number from the speed dial list.

  • Page 83: Advanced Operation

    Advanced Operation Using the options available on the touch screen, you can alter the fax features to suit your needs: FEATUR OPTION Others Duplex Scan Scan Size Group Tx Cont. Scan TTI Select MCF Report Delayed Tx Polling DESCRIPTION OFF, Right&Left, Select the bound originals binding position.
  • Page 84 FEATUR OPTION Others FPolling OFF, ON (cont.) F-Code Tx OFF, ON Memory Tx OFF, ON Dialling user defined Options Auto Rx OFF, ON Logout DESCRIPTION To turn ON, use the numeric keypad to enter the sub-address of the remote machine. If required, use the numeric keypad to enter the password of the remote machine.
  • Page 85 FEATUR OPTION Speed 001 - 500 dial Doc. Type Normal, Fine, Ext-Fine, Photo, Background Density Lightest, Lighter, Normal, Darker, Darkest Redial DESCRIPTION Enter the required speed dial number using the numeric keypad or the on-screen arrows. Input range 001-500. Refer to “Assigning Fax Numbers to the Address Book”...

  • Page 86: Manual Feed

    FEATUR OPTION OffHook OffHook, OnHook Others Speed Dial Volume Tone Manual Feed If you wish to send multiple sets of documents from the ADF or flatbed, enable the “continuous scan” feature. Refer to “Continuous Scan Mode” on page 111 for full details. Broadcasting This function allows you to send a fax to multiple recipients at the same time.
  • Page 87 F Code Communication F Code transmission is a function to communicate, using sub addresses or passwords in accordance with the ITU-T standard. By creating F code boxes/sub addresses/passwords, you can execute secure communication, bulletin box communication and polling communication. NOTE •...
  • Page 88 Press Register/Edit. Select the box number you want to register. Select a type of F code box: - Secure Box - refer to “Registering an F-Code Secure Box” on page 86. - Bulletin Box - refer to “Registering an F-Code Bulletin box” on page 87. Registering an F-Code Secure Box Press Secure Box.
  • Page 89 Press Enter. NOTE Retain period input range is between 0 and 31 days). When 0 is set, documents are retained for an indefinite period. Registering an F-Code Bulletin box Press Bulletin Box. Enter a sub address using the numeric keypad. Press Enter.
  • Page 90 Press Enter. NOTE When Auto Print is set to ON, a document received in the notice board is printed. If required, enable overwrite permission: Press OverWrite. Press ON. Press Enter. NOTE When OverWrite is set to ON, the previous-stored document is overwritten by the received document.
  • Page 91 Deleting an F-Code Box NOTE You cannot delete an F-code box in which documents are stored, it must be empty. Press the SETUP button on the control panel. Press Admin Setup. Enter an administrator's password and press Enter. Press Fax Setup. Press F-Code Box.

  • Page 92: Fax Receiving

    Receiving using a Sub Address (F-Code Polling) By entering a sub address and password, a document stored in the bulletin box of a recipient machine can be taken out (polling). NOTE Before operating, ensure you have the necessary sub address and password to hand.
  • Page 93 Printing Stored Documents Print secure received documents, documents received in the bulletin box and documents stored in the bulletin box. NOTE When a document is received into an F code box, the F code receiving notice is printed. Check the F-code box number and print the stored document. Press the SETUP button on the control panel.
  • Page 94 Fax Job View/Cancel If you no longer require a stored fax job, you can cancel and remove it from your MFP’s memory. Press the FAX JOB VIEW/CANCEL button on the control panel to prompt the Review commands screen. Press the View reserved T button to display the list of fax jobs. Select the fax job you wish to delete.

  • Page 95: Sending A Fax From Your Pc

    Sending a Fax from your PC NOTE You must have the fax driver installed on your PC. Download the latest fax driver from www.muratec.com. From your application’s File menu, select Print. In the Select Printer window, highlight the fax driver option.
  • Page 96 On the Recipient tab: Click the Recipient... button. Select a fax number from the Phone book panel on the right hand side. Refer to “Adding Fax Numbers to the Phone Book” on page 94. Press the Add button to add this number to the recipient list. Repeat (b) and (c) as required to create the recipient list.
  • Page 97 Press the Preferences button to display the fax driver window. Click the Phone book... button. The phone book screen displays. Select FAX number -> New (FAX number). Type in the fax number destination Name. Type in the required FAX number. If required, type in a Comment.

  • Page 98: Importing And Exporting Fax Numbers

    Add recipients to the group list: NOTE Maximum 100 recipients in any one group. Select a fax number from the Phone book panel on the right hand side. NOTE You can add a new fax number directly by clicking the New (FAX number)... button and adding an entry to the phone book panel.

  • Page 99: Scanning

    Scanning Basic Operation Place your document(s) with text face UP in the ADF or face DOWN on the scanner glass. Press the Scan button (1) on the control panel to prompt the Scan Ready screen. Select the scan destination from the following options: - E-mail - USB Memory - Local PC...

  • Page 100: Scan To E-Mail

    Scan to E-mail NOTE For illustration purposes only, the features shown are as accessed from the control panel. Using the options available on the touch screen, you can enter e-mail information and alter the scan output to suit your needs: FEATURE OPTION Others...
  • Page 101 FEATURE OPTION Others FileFormat (cont.) ComprsRt EdgeErase EraseCentr Contrast Saturation DESCRIPTION Color: PDF, TIFF, Select the appropriate file format. JPEG, XPS Mono (Grayscale): PDF, TIFF, JPEG, Mono (Binary): PDF, TIFF Select the appropriate compression Color: High, Medium, level. Remember the higher the compression the bigger the file size! Mono (Grayscale): High, Medium, Low...
  • Page 102 FEATURE OPTION Others Logout (cont.) Destination Address book Enter Address E-mail History Group Tx LDAP Doc. Type Doc. Type Removal for Background & Show- Through (sTHR) Density -3, -2, -1, 0, +1, +2, +3 DESCRIPTION If access control is enabled, logout once you are finished to avoid any unauthorized access.
  • Page 103 FEATURE OPTION Resolution 75dpi, 100dpi, 150dpi, 200dpi, 300dpi, 400dpi, 600dpi Scan Size Auto, Letter(LEF), Letter, Tabloid, Legal14, H.LTR, A3, B4, A4(LEF), A4, B5(LEF), B5, A5(LEF), A5 NOTE • This machine allows you to send scanned document(s) to multiple e-mail addresses. Simply press the Destination button to add and enter another address.

  • Page 104: Scan To Usb Memory

    Scan to USB Memory Plug the USB memory (1) into the USB port at the front of the machine. Place your document(s) with text face UP in the ADF or face DOWN on the glass. Press the Scan button on the control panel to prompt the Scan Ready screen. From the Scan Ready screen, press the USB Memory option.

  • Page 105: Scan To Local Pc

    Scan to Local PC NOTE This feature is only available when you connect to your MFP via USB. NOTE Ensure that the Actkey Utility is installed and set up first. NOTE User action is performed at the MFP (Push Scan). From the Scan Ready screen, press the Local PC option.

  • Page 106: Actkey Interface

    E-mail When the E-mail function is selected, the Actkey Utility executes PC Scan in accordance with your settings for “Scan to E-mail”. The scanned image data is saved in the specified folder and is ready for the software to send as an attachment.

  • Page 107: Scan To Network Pc

    Scan to Network PC Before sending your document to a file server, profiles should be set up first to speed up the process. A profile contains a list of filing parameters such as your filing protocol, directory, file name and other scanning parameters. NOTE You can create up to 50 profiles.
  • Page 108 FEATURE OPTION Others ComprsRt (cont.) EdgeErase EraseCentr Contrast Saturation Logout DESCRIPTION Color: Select the appropriate compression High, Medium, Low level. Remember the higher the compression the bigger the file size! Mono (Grayscale): High, Medium, Low Mono (Binary): High (G4), Medium (G3), Raw OFF, ON Adjust the width settings using the...
  • Page 109 FEATURE OPTION Doc. Type Doc. Type Background Removal Density -3, -2, -1, 0, +1, +2, +3 Resolution 75dpi, 100dpi, 150dpi, 200dpi, 300dpi, 400dpi, 600dpi Scan Size Auto, Letter(LEF), Letter, Tabloid, Legal14, H.LTR, A3, B4, A4(LEF), A4, B5(LEF), B5, A5(LEF), A5 File Name User defined DESCRIPTION...

  • Page 110: Managing Profiles

    Managing Profiles Adding a new network profile To add a network profile: Press the Setup button on the control panel to prompt the Setup screen. On the touch screen, press Profile. From here you can register, edit, or delete profiles. Press the Register/Edit button.

  • Page 111: Scan To Remote Pc

    Select the File menu and choose Scan or Get Photo. A dialogue box with a list of scanning sources displays. Select TWAIN: Muratec MFX-C3400 Twain. You need to select the source only once, unless you want to choose another scanner.
  • Page 112 Press the Scan button to display the scanning options. Press the required scan button (1) to start scanning. Press Quit to continue: Press Scan More Pages (2) to continue scanning additional documents. Press Scan Other Side (3) to scan the reverse side of the original document. Press Done (4) to finish scanning.

  • Page 113: Functions Common To Copy, Fax And Scan Operations

    Functions Common to Copy, Fax and Scan Operations Continuous Scan Mode If you need to scan, copy or fax multiple sets of documents from the ADF or document glass, enable the “Cont. Scan” option. NOTE The example below uses the fax feature, however, the scan and copy features follow the same process.

  • Page 114: Job Programs

    Job Programs If you have a routine copy, fax or scan job that you perform on a regular basis, you can program the steps into your MFP and create a “short cut” allowing you to perform the steps at the touch of a button. You can create six short cuts using the Job Program function. NOTE Change to the existing speed dial number or add a new speed dial number will not carry over to preivously configured Job Programs.
  • Page 115 Using a Job Program: To use a pre-programmed short cut: Press the Job Program button on the control panel to prompt the Job Programs screen. Select the job number you wish to use. At the prompt, select Yes to execute the program or No to exit. Deleting a Job Program: To delete a Job Program function: Press the Setup button on the control panel to prompt the Setup screen.

  • Page 116: Reports And Listings

    Reports and Listings Press the Reports button on the control panel to display the list of reporting options available: Configuration Press the Configuration button. At the prompt, press Yes to print the report or press No to cancel the operation and return to the Reports screen.
  • Page 117 - Journal Report: Fax Transmit (ii) Fax Receive (iii) Fax Tx/Rx (iv) Journal Daily Report - F-code Box List - Block Junk Fax - Store Doc List At the prompt, press Yes to print the report/list or press No to cancel the operation and return to the list of fax reports.

  • Page 118: Maintenance

    Maintenance Consumable Life Expectancy NOTE When the on-screen display indicates that the toner is low, or if print appears faded, first open the top cover and try tapping the cartridge a few times to evenly distribute the toner powder. This will enable you to obtain the best “yield”...

  • Page 119: Replacing Consumable Items

    Replacing Consumable Items Toner Cartridge Replacement To avoid toner wastage and possible toner sensor errors, do not change the toner cartridge(s) until “TONER EMPTY” is displayed. The toner used in this machine is a very fine dry powder. It is contained in four cartridges: one each for cyan, magenta, yellow and black.
  • Page 120 Press the cover release (a) and open the top cover (b) fully. If the MFP has been in use, the fuser may be hot. This area is clearly labelled. Do not touch. Note the positions of the four cartridges. It is essential that they go back in the same order.
  • Page 121 Lift the right-hand end of the cartridge and then draw the cartridge to the right to release the left-hand end as shown, and withdraw the toner cartridge out of the MFP. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture.
  • Page 122 Insert the left end of the cartridge into the top of the image drum unit first, pushing it against the spring on the drum unit, then lower the right end of the cartridge down onto the image drum unit. Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the MFP.

  • Page 123: Image Drum Replacement

    Image Drum Replacement Static sensitive devices, handle with care. The MFP contains four image drums: cyan, magenta, yellow and black. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). Press the cover release (a) and open the top cover (b) fully. If the MFP has been in use, the fuser will be hot.
  • Page 124 Note the positions of the four cartridges. It is essential that they go back in the same order. 1. Cyan cartridge 2. Magenta cartridge Holding the top-center of the cartridge, lift the image drum, complete with its toner cartridge, up and out of the MFP. Put the cartridge down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface.
  • Page 125 image drum cartridge. Place the cartridge on a piece of paper to avoid marking your furniture. Take the new image drum cartridge out of its packaging and place it on the piece of paper where the old cartridge was placed. Keep it the same way round as the old unit.

  • Page 126: Transfer Belt Replacement

    Gently lower the scanner. NOTE If you need to return or transport this product for any reason, please make sure you remove the image drum unit beforehand and place in the bag provided. This is to avoid toner spillage. Refer to “Appendix A - Moving and transporting”...
  • Page 127 Press the cover release (a) and open the top cover (b) fully. If the MFP has been in use, the fuser will be hot. This area is clearly labelled. Do not touch. Note the positions of the four cartridges. It is essential that they go back in the same order.
  • Page 128 Lift each of the image drum units out of the MFP and place them in a safe place away from direct sources of heat and light. The green image drum surface at the base of each cartridge is very delicate and light sensitive. Do not touch it and do not expose it to normal room light for more than 5 minutes.
  • Page 129 Lower the new belt unit into place, with the lifting bar (2) at the front and the drive gear towards the rear of the MFP. Locate the drive gear into the gear inside the printer by the rear left corner of the unit, and lower the belt unit flat inside the MFP. Turn the two fasteners (1) 90°...

  • Page 130: Fuser Replacement

    Fuser Replacement The fuser is located inside the MFP just behind the four image drum units. If the MFP has recently been in use, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.
  • Page 131 Identify the fuser handle (1) on the top of the fuser unit. Pull the fuser retaining lever (2) towards the front of the MFP so that it is fully upright. Holding the fuser by its handle (1), lift the fuser straight up and out of the MFP. If the fuser is still warm, place it on a flat surface which will not be damaged by heat.
  • Page 132 Push the retaining lever (2) towards the rear of the MFP to lock the fuser in place. Close the top cover and press down firmly so that the cover latches closed. Gently lower the scanner. Maintenance > 130...

  • Page 133: Cleaning

    Cleaning Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, thinners or alcohol as a cleaning agent..the Unit Casing Switch off the MFP. Wipe the unit surface with a soft cloth moistened sparingly with water or neutral detergent.
  • Page 134 Moisten a soft, clean, lint-free cloth and wipe the feed rollers (3) by moving the cloth from side to side. Rotate the rollers forward with your finger and repeat step 2 until the rollers are clean. Carefully lift inner cover (4). Wipe rollers (5 &...

  • Page 135: The Document Glass

    ...the Document Glass The document glass needs to be cleaned occasionally to ensure optimum image quality and performance. Clean the glass as follows. Open the document cover (1). Moisten a soft, clean, lint-free cloth and gently wipe the document glass (2) and the white sheet (3) on the under side of the document cover to remove dust or any toner particles.

  • Page 136: The Led Head

    ...the LED Head Clean the LED head when printing does not come out clearly, has white lines or when text is blurred. There is no need to switch the MFP off to clean the lens. Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). Press the cover release (a) and open the top cover (b) fully.
  • Page 137 Moisten a soft, clean, lint-free cloth and gently wipe the LED head surface. Do not use methyl alcohol or other solvents on the LED head as damage to the lens surface will occur. Close the top cover and press down firmly so that the cover latches closed. Gently lower the scanner.

  • Page 138: Installing Upgrades

    Installing Upgrades This section explains how to install optional equipment into your MFP. This includes: • additional RAM memory • Paper Feed Cabinet Memory Upgrade This section explains how to install additional RAM memory into your MFP as a memory upgrade.
  • Page 139 Identify the RAM expansion slot in the machine. The maximum capacity of your machine is 768 MB, therefore the existing 256 MB board must be removed from the RAM expansion slot before the new memory upgrade board can be fitted. To remove it: Grip the board firmly by its short edges and pull it out of the slot.
  • Page 140 Close the access panel, pressing firmly at top to latch it closed. Reconnect the power cable and switch the MFP on. When the MFP is ready, print a configuration report as follows: Press Reports button (1) on the control panel. On the touch screen, touch the Configuration button (2).

  • Page 141: Additional Paper Trays And Storage Cabinet

    Additional Paper Trays and Storage Cabinet Your machine can be upgraded with the following configurations: • One additional paper tray and a tall storage cabinet • Two additional paper trays and a short storage cabinet Do NOT install any other configuration as this will result in the machine being unstable.

  • Page 142: Installation

    Installation NOTE For illustration purposes, two additional trays and the short cabinet is shown. The procedure for installing one tray and the tall cabinet is identical. Press Set up, Shutdown, and Yes. Then switch the MFP off and disconnect the power cable.
  • Page 143 Fit stabilizing feet: Locate front stabilizing foot (5) and secure in position using screws (7) as shown. Repeat for opposite side. Locate rear stabilizing foot (6) and secure in position using screws (7) as shown. Repeat for opposite side. Observing safety rules for lifting, and using locating guides, place MFP on top of the tray/cabinet assembly.
  • Page 144 Locate plate (3), and secure into position using screws (4). Repeat Step 6 for three remaining plates. Tighten the eight screws (7) removed in Step 5. Position side panels as shown, matching up the locating lugs and sockets and then push the panel firmly into place.

  • Page 145: Setting The Driver Device Options

    Setting the Driver Device Options Once your new upgrade has been installed, you may need to update the printer driver so that the additional features are available in your applications. Accessories such as additional paper trays will only be usable if the printer driver on your computer knows they are installed.
  • Page 146 Panther (Mac OS X 10.3) Open the Mac OS X Print & Fax Preferences. Click Printing. Click Set Up Printers…. Ensure your machine is selected and click Show Info…. Click the menu and choose Installable Options…. Select all hardware options appropriate to your machine and click Apply Changes….

  • Page 147: Troubleshooting

    Troubleshooting Clearing Paper Jams Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your MFP should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.

  • Page 148: In The Printer

    Carefully pull the paper out of the ADF unit. Close the ADF front cover. In the Printer... Pull the lever (a) firmly to release the lock and then gently raise the scanner (b). If a sheet has completed a majority of its feed through the printer, simply grip it and pull gently to draw it fully out.
  • Page 149 Press the cover release (a) and open the MFP’s top cover (b) fully. If the MFP has been in use, the fuser may be hot. This area is clearly labelled. Do not touch. If the paper is advanced far enough, grip it and pull it gently out. If necessary, rotate roller (1) to advance the paper and aid removal.
  • Page 150 Note the positions of the four cartridges. It is essential that they go back in the same order. 1. Cyan cartridge 2. Magenta cartridge It will be necessary to remove the four image drums to gain access to the paper path. Holding the top-center of the cartridge, lift the cyan image drum, complete with its toner cartridge, up and out of the printer.
  • Page 151 Look into the MFP to check whether any sheets of paper are visible on any part of the belt unit. To remove a sheet with its leading edge at the front of the belt (1), carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
  • Page 152 Starting with the cyan image drum unit nearest the fuser, replace the four image drums into the drum cavity, making sure to locate them in the correct order. 1. Cyan cartridge 2. Magenta cartridge Holding the complete assembly by the top-center of the cartridge, lower it into place in the MFP, locating the pegs at each end into their slots in the sides of the MFP cavity.
  • Page 153 If your MFP has a duplex unit installed, press the cover release (1) at the center of the unit, open the cover and remove any sheets in this area, then close the cover. NOTE If the paper is not advanced enough to grip, pull the duplex unit (2) out of the machine and remove the paper.
  • Page 154 Gently lower the scanner. When the jam has been cleared, if Jam Recovery is set to enabled in the Printer Adjust menu, the MFP will attempt to reprint any pages lost due to paper jams. Troubleshooting > 152...

  • Page 155: Dealing With Unsatisfactory Printing

    Dealing with unsatisfactory printing SYMPTOMS POSSIBLE CAUSES Vertical white lines can The LED head is dirty. be seen on the printed page. The toner is low. Foreign materials may be present in the image drum. Light-shielding film of the image drum cartridge is dirty. Printed images are The LED head is dirty.

  • Page 156: Dealing With Unsatisfactory Copying

    SYMPTOMS POSSIBLE CAUSES Horizontal Lines and When the interval is about 94 spots appear mm (4 in), the image drum periodically. (the green tube) is damaged or dirty. When the interval is about 42 mm (1.5 in), there may be foreign particles in the image drum cartridge.

  • Page 157: Fax Problem Checklist

    Fax Problem Checklist If a problem occurs, read through the list of problems and solutions before calling for service. The MFP will not dial a telephone number. Check the power cable and wall outlet. Make sure that the telephone line (not external telephone or handset) is connected to the LINE socket on the back of the machine.
  • Page 158 MFP is set for delayed transmission but it did not send. Check the display to make sure that the MFP is set to the correct time and date MFP will not poll a remote machine. Call the person at the remote machine and make sure that they have loaded documents and that their machine is set to polling transmission mode.

  • Page 159: Information And Error Messages

    Information and Error Messages NOTE 1. <%COLOR%> = Y, M, C or K. 2. <%TRAY%> = Tray 1, Tray 2, Tray 3 or MP Tray. 3. mmm = the setup of “paper supply”. 4. ppp = the setup of “media type”. STATUS / MESSAGE CODE...
  • Page 160 STATUS / MESSAGE CODE Initializing HDD Error <%ERRCODE%> To HDD format Select [Format] To shut down Select [Cancel] <%COLOR%> Toner Regional Mismatch Warning Warning Non Genuine <%COLOR%> Toner Warning Error Postscript Warning <%COLOR%> Image Drum Near Life Warning Fuser Unit Near Life Warning Belt Unit Near Life Warning...
  • Page 161 STATUS / MESSAGE CODE Warning Memory Overflow Press <Stop> key Warning Access Limitation Error Deleted Unauthorized User Data Warning File Erasing Warning Deleting encrypted job Warning Erased Data Full Warning Expired Secure Job Press <Stop> key MEANING / ACTION Memory overflow occurred during PC fax job receiving.
  • Page 162 STATUS / MESSAGE CODE Warning Disk Use Failed <%FE_ERR%> Press <Stop> key Warning <%PUFLASH%> Flash Error Warning Received invalid data. Press <Stop> key Warning Received invalid data. Press <Stop> key Warning Remove the connected USB device. Unsupported USB device is connected. MEANING / ACTION A disk error has occurred.
  • Page 163 STATUS / MESSAGE CODE Warning Job Log Writing Error Press <Stop> key Error Install Paper On %TRAY% Please Set paper (%MEDIA_SIZE%) To cancel Select [Cancel]. Error Login Failed Error Incorrect Password Error There is no authority to <%Function%>. Error %TRAY% Media Mismatch On %TRAY% Please Set paper (%MEDIA_SIZE%/ %MEDIA_TYPE%)
  • Page 164 STATUS / MESSAGE CODE Error Check data Message Data Write Error <%CODE%> Error Wait a moment Network Configuration Writing Error Wait a moment Network Initializing Error No Paper On %TRAY% Please set paper %MEDIA_SIZE% To cancel Select [Cancel]. Error %TRAY% Missing Please close %TRAY%.
  • Page 165 STATUS / MESSAGE CODE Error <%COLOR%> Toner Empty Error %COLOR% Toner Regional Mismatch %ERRCODE% Error %COLOR% Toner Regional Mismatch %ERRCODE% Error %COLOR% Toner Regional Mismatch %ERRCODE% Error %COLOR% Toner Regional Mismatch %ERRCODE% Error %COLOR% Toner not installed MEANING / ACTION Toner empty.
  • Page 166 STATUS / MESSAGE CODE Error Please check %COLOR% Toner cartridge %ERRCODE% Error Paper size error Open & check the flashing cover Error Paper size error Open & check the flashing cover Error Paper jam! Open & check the flashing cover Error Paper jam! Open &...
  • Page 167 STATUS / MESSAGE CODE Error Paper jam! Open & check the flashing cover Error Paper jam! Open & check the flashing cover Error Install Duplex Unit Error Please install New %COLOR% Image Drum Error Please install New %COLOR% Image Drum Error Please change Fuser Unit: %ERRCODE%...
  • Page 168 STATUS / MESSAGE CODE Error Please check %COLOR% Toner Cartridge: %ERRCODE% Error Please check %COLOR% Image Drum Error Please check Fuser Unit Error Please check Belt Unit Error Power Off and Wait for a while Error Cover Open Close the flashing cover Error Cover Open Close the flashing cover...
  • Page 169 STATUS / MESSAGE CODE Error Check Data Program Data Receive Error <%DLCODE%> Error Wait a Moment Program Data Writing Error Power Off/On Program Data Written OK Error Check Data Program Data Write Error <%DLCODE%> Error Shutdown screen & Initializing screen Error Shutdown in progress Error...
  • Page 170 STATUS / MESSAGE CODE Error Writing Failed Press <Stop> key Error USB Memory disconnected Press <Stop> key Error Connect to PC Failed Press <Stop> key Error Mirror Carriage Mode Mirror carriage is locked. Turn screws at 2 places shown in the following figure, release the lock, and touch the [Release] button.
  • Page 171 STATUS / MESSAGE CODE Error Search Results Exceeded the Limit Error Search Root Error Error Address Search Time-out Error Getting Target IP Failed Check DHCP Settings Error Check DNS Settings Press <Stop> key Error Check Server Settings Press <Stop> key Error Server Login Failed Press <Stop>...
  • Page 172 STATUS / MESSAGE CODE Error Inspection is required. %ERRCODE%: SIP Error Fatal Power Off and Wait for a while %ERRCODE%: Condensing Error Fatal Power Off/On %ERRCODE%: Fatal Error Fatal Inspection is required %ERRCODE%: Fatal Error MEANING / ACTION Scan Image Processing has failed. Switch the power supply off and then back on.

  • Page 173: Specifications

    Specifications ITEM General Dimensions Weight Power source Power consumption Environmental: Noise Temperature Humidity Scanning Image sensor Light source Optical resolution Output data Touch screen LED indications Lamp life Recommended daily scans (FBS) Scanner life (FBS) SPECIFICATION 22.25 x 26.6 x 26.3 inches (W x D x H) [565 x 658 x 669 mm] Approximately 147 lbs.
  • Page 174 ITEM Reverse automatic document feed Document size Document weight/ thickness Paper feed Capacity Scanner life Copy Specification Speed Number of copies Resolution Doc. Type Density Zoom Input tray Edge erase Margin Paper saving (N-in-1) Multiple image (Repeat) Sort (collate) Duplex copy Book copy Erase centre Mixed size...
  • Page 175 ITEM Network Specification Connectivity Network protocol Supported browsers Configuration requirement Fax Specification Circuits Compatibility Transmission speed Line interface Compression method Memory backup Image data memory Send capacity Resolution: Standard Fine Photo Extra fine Specifications > 173 SPECIFICATION Ethernet 100Base-TX/10Base-T auto- negotiation with RJ-45 connector TCP/IP: Network layer - ARP, IP, ICMP, IPv6...
  • Page 176 ITEM Speed dials Group dial Auto redial Sender ID Transmission: Broadcast Delayed F-code F-code polling PC fax Receive: Memory Remote F-code Polling F-code polling E-mail Specification Communication protocol File formats: B&W Grey/Color Default file format Resolution Default resolution Address book volume: Max.
  • Page 177 ITEM Supported LDAP server Supported mail application Filing Specification Communication protocol File formats: B&W Grey/color Default file format Resolution Default resolution Max. number of profiles Printing Speed Resolution Memory Paper capacity at 20-lb. US Bond (75 g/m²) Paper weight Paper output Printer life Specifications >...
  • Page 178 ITEM Duty cycle Toner life, CMYK, (ISO/IEC19798) Image drum life Belt life Fuser life This device is not intended for use at visual display workplaces in compliance with BildscharbV. SPECIFICATION 50,000 pages per month max. for 1 year; 10,000 pages per month average (5% duty) CMY: 10,000 images, K: 9,500 images 20,000 pages at 3 pages per job 80,000 letter pages at 3 pages per job...

  • Page 179: Appendix A - Moving And Transporting

    Appendix A - Moving and transporting Moving Your System Enable mirror carriage transfer mode: Press the SETUP button on the control panel. On the touch screen, press Admin Setup. Enter the administrator password and press Enter. Press User Install. Press the arrow symbol twice to view page 3 of the User Install screen. Press Mirror Carriage mode.
  • Page 180 On the touch screen, press Close. Press the SETUP button on the control panel. On the touch screen, press Shutdown. (m) On the touch screen, press Yes to confirm shutdown. Turn off the MFP and disconnect or remove the following: •...

  • Page 181: Transporting Your System

    Transporting Your System Your MFP is a precision machine and can be damaged during transportation if packaged incorrectly. NOTE If your machine is equipped with the additional paper tray(s) and cabinet, remove these before transporting. Refer to “Additional Paper Trays and Storage Cabinet”...
  • Page 182 Using the tool provided (2), lock the scanner at the two locations as shown. On the touch screen, press Close. Press the SETUP button on the control panel. On the touch screen, press Shutdown. (m) On the touch screen, press Yes to confirm shutdown. Turn off the MFP and disconnect or remove the following: •...
  • Page 183 Press the cover release (a) and open the top cover (b) fully. If the MFP has been in usen, the fuser will be hot. This area is clearly labelled. Do not touch. Lift each of the image drum units out of the MFP and place them on a flat table. The green image drum surface at the base of each cartridge is very delicate and light sensitive.
  • Page 184 Gently lower the scanner. Protect the MFP with cushion pads and put it in a box. NOTE It is recommended that you use the original box and packaging if available. This product is heavy; a minimum of three people are required to lift it safely.
  • Page 185 Configuration 30 Configuring your machine..from the Configuration Tool utility 30 ...from the Control Panel 30 ...from the Web Page 30 Configuring your machine..from the Web Page 30 Explanation of filing protocols 63 FTP 63 HTTP 63 Fax job view/cancel button 92 Information Codes/messages during scanning and copying 157 Installing MFP drivers and Utilities...
  • Page 186 Subnet Mask 24 Scanner unit log in 72 log out 72...
  • Page 188 Muratec America, Inc. 3301 East Plano Parkway, Suite 100 Plano, Texas 75074 © 2008 Muratec America, Inc.. http://www.muratec.come Part Number: OMMFX3400...

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