HP DAT 40e Getting Started Manual page 38

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Check for damage to your media and discard it if it is damaged.

Use a new or known, good piece of media and see if it loads. If it does, the original cartridge

is faulty and should be discarded.

Check if another DAT drive of the same model will accept the cartridge. If it does, the original

drive may be faulty. Before calling customer service, please check that the tape drive is

responding and that it can be seen on the SCSI bus. Use HP Library & Tape Tools, see page 29.

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