Troubleshooting; Caring For Your Mio - Mio C728 User Manual

Troubleshooting

Note: If you encounter a problem you cannot solve, contact an authorised service center for assistance.
Problems
Power does not turn on when using
battery power.
Screen responds slowly.
Screen freezes.
Screen is hard to read.
Cannot establish a connection with a
computer.

Caring for your Mio

Taking good care of your Mio will ensure trouble-free operation and reduce the risk of damage to your
Mio.
Keep your Mio away from excessive moisture and extreme temperatures.
Avoid exposing your Mio to direct sunlight or strong ultraviolet light for extended periods of time.
Do not place anything on top of your Mio or drop objects on your Mio.
Do not drop your Mio or subject it to severe shock.
Do not subject your Mio to sudden and severe temperature changes. This could cause moisture
condensation inside the unit, which could damage your Mio. In the event of moisture condensation,
allow the Mio to dry out completely before use.
The screen surface can easily be scratched. Avoid touching it with sharp objects. Non-adhesive
generic screen protectors designed specifically for use on portable devices with LCD panels may
be used to help protect the screen from minor scratches.
Never clean your Mio with it powered on. Use a soft, lint-free cloth to wipe the screen and the
exterior of your Mio.
Do not use paper towels to clean the screen.
Never attempt to disassemble, repair or make any modifications to your Mio. Disassembly,
modification or any attempt at repair could cause damage to your Mio and even bodily injury or
property damage and will void any warranty.
Do not store or carry flammable liquids, gases or explosive materials in the same compartment as
your Mio, its parts or accessories.
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Solutions
The remaining battery power may be too low to run your Mio. Charge the
battery.
Make sure that your Mio is not running out of battery power. If the
problem still persists, reset your Mio.
Reset your Mio. (See "Shutdown and hardware reset" for information.)
Make sure that the "Brightness" preference is set appropriately.
Make sure that your Mio and your computer are both turned on before
trying to establish a connection.
Make sure that the cable is securely plugged into the USB port on your
computer and on the Mio. Connect the USB cable directly to your
computer—do not run the cable through a USB hub.
Reset your Mio before connecting the cable. Always disconnect your Mio
before you restart your computer.