Pace DC700X Service And Installation Manual
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Pace DC700X Service And Installation Manual

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See also: Operator's Manual
PACE DC700X SET-TOP
CUSTOMER SERVICE AND INSTALLATION GUIDE

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  • Page 1 PACE DC700X SET-TOP CUSTOMER SERVICE AND INSTALLATION GUIDE...
  • Page 2 HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Pace and are trademarks and/or registered trademarks of Pace plc. Other trademarks listed herein are the property of their respective owners. Copyright © 2008 Pace plc. All rights reserved.

  • Page 3: Table Of Contents

    CONTENTS SAFETY INFORMATION .....................2 OPERATING THE SET-TOP ..................36 OVERVIEW ........................8 Tuning the TV and VCR to the set-top ............. 37 FRONT PANEL .......................9 Using the remote control ................... 38 REAR PANEL ........................ 10 Lightning storms ....................38 GETTING THE CABLES READY ................12 Adding digital video recorder (DVR) functionality ........

  • Page 4: Safety Information

    To reduce the risk of electric shock, do not remove the cover of Service address: the set-top. There are no user-serviceable parts inside it. Pace Americas Inc. Do not perform any servicing unless you are qualified to do so. 3701 FAU Boulevard, Suite 200, Boca Raton Refer all servicing to qualified service personnel.
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS Before you install or use the apparatus, you must read 10. Protect the power cord from being walked on or pinched and understand these Important Safety Instructions. particularly at plugs, convenience receptacles, and the point At all times when using the apparatus you must follow where they exit from the apparatus.
  • Page 6 SAFETY INFORMATION (cont.) In addition to the Important Safety Instructions, please read the example to a wall or ceiling, follow the manufacturer’s instructions Safety Information below. and use a mounting accessory recommended by the manufacturer. See also item 12 in the Important Safety Instructions. Power sources Ventilation The model number, serial number and electrical rating of this set-...
  • Page 7 SAFETY INFORMATION (cont.) Entry of objects and liquids Replacement parts Never push objects of any kind into the set-top through openings When replacement parts are required, be sure that the as they may touch dangerous voltage points or short-out parts that service technician has used replacement parts specified by the could result in fire or electric shock.
  • Page 8 SAFETY INFORMATION (cont.) Safety aspects of connections Full details of the rear panel are on page 10. Connecting Do not connect the set-top (or any other equipment such as a TV or VCR) to the power supply until you have properly connected all the other cables.
  • Page 9 SAFETY INFORMATION (cont.) Epilepsy and on-screen images Regulatory information Certain people are susceptible to epileptic seizures or losing CAUTION: Do not attempt to modify the set-top without consciousness when faced with certain types of flashing lights in written authorization from the manufacturer. Unauthorized our daily environment.

  • Page 10: Overview

    OVERVIEW • Read all the safety information on pages 2 through 7. • Familiarize yourself with the front and rear panels of the set-top (see pages 9 through 11). • Is the set-top in a TV cabinet with closed non-transparent doors or somewhere else where its IR-receive window is blocked from view? If so, connect a remote “eye”...

  • Page 11: Front Panel

    FRONT PANEL The set-top’s front-panel POWER button RECORD light To turn the set-top on/off Lights red to show recording is taking place POWER light (around button) PLAY light Lights green when the set-top is on; Lights green to show playback is taking place red when the set-top is off;...

  • Page 12: Rear Panel

    REAR PANEL SEPARABLE SECURITY MODULE COMPONENT VIDEO VIDEO OUT SATA (behind cover) Component video output for Composite video For connection to an Removal will interrupt the service analog HDTV output optional external hard disk POWER INPUT CABLE IN 1394 HDMI (Make this From cable For connections to...
  • Page 13 REAR PANEL (cont.) CABLE IN HDMI Connect the cable service here. If the HDTV has an HDMI , connect it here (High Definition for a digital audio/video connection (instead of TO TV Connect to the RF/antenna input on the TV or Multimedia using the AUDIO and 3 analog COMPONENT VCR (optional).

  • Page 14: Getting The Cables Ready

    GETTING THE CABLES READY Below is a list of cables (and their connectors) that are shown in the diagrams on pages 16 through 33, along with a key to how they are depicted in the diagrams. (Options are shown as dashed lines.) Cable type Connector type Cable numbers...

  • Page 15: Connecting A Remote Eye (Ir Receiver)

    CONNECTING A REMOTE EYE (IR RECEIVER) You may need to install the set-top in an equipment closet with closed non-transparent doors front of HDTV or some other location where the remote-control sensor (IR-receive window) on the set-top’s front panel is blocked from view (for example, if the TV is wall-mounted). In that case, you need to connect a remote “eye”...

  • Page 16: Connecting The Equipment

    CONNECTING THE EQUIPMENT In order for you to view programs broadcast in high-definition, the set-top must be WARNINGS connected to a suitable HDTV or computer monitor. The set-top is also compatible Do not connect the set-top (or any other with standard-definition TVs and VCRs. equipment such as a TV or VCR) to the AC power On the following pages are diagrams that show you how to connect typical supply until you have properly connected all the...
  • Page 17 CONNECTING THE EQUIPMENT (cont.) Setups using the TV’s HDMI connector: NOTE HDMI TV (+ optional home theater receiver) Setup A Page 16 Copy protection via an HDMI secure link DVI HDTV (+ optional home theater receiver) Setup B Page 18 The HDMI link between the VCR and HDMI...

  • Page 18: Setup A: Hdmi Tm Tv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup A: HDMI (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN S-VIDEO PB/CB IN HDMI VIDEO IN PR/CR IN ANTENNA/ POWER RF CABLE RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT AUDIO IN AUDIO IN HOME THEATER RECEIVER...
  • Page 19 When you add a home theater receiver, the set-top’s audio connection to the TV (via HDMI ) is not needed, so you may wish to mute (turn off) the audio on the TV. Cable Wiring Diagram A Cable TV DC700X HDTV RF Cable TV HDMI set-top...

  • Page 20: Setup B: Dvi Tv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup B: DVI TV (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN S-VIDEO PB/CB IN VIDEO IN PR/CR IN ANTENNA/ POWER RF CABLE RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT AUDIO IN AUDIO IN HOME THEATER RECEIVER...
  • Page 21 To enhance the sound, you can connect a home theater receiver, using the set-top’s DIGITAL AUDIO OUT OPTICAL connector (as shown on page 18). In that case, cables 3 are not needed. Cable Wiring Diagram B Cable TV DC700X HDTV RF Cable TV DVI & Audio...

  • Page 22: Setup C: Vcr And Hdmi

    CONNECTING THE EQUIPMENT (cont.) Setup C: VCR and HDMI HDTV RF CABLE COMPONENT VIDEO IN VIDEO IN S-VIDEO VIDEO OUT TV / RF Y IN LEFT LEFT POWER AUDIO IN AUDIO OUT S-VIDEO ANTENNA/ S-VIDEO PB/CB IN RIGHT RIGHT RF IN HDMI AUDIO IN AUDIO OUT...
  • Page 23 VCR to allow recording Cable Wiring Diagram C to the VCR. It shows a video path from the VCR to the TV to allow playback of DC700X Cable TV videos. Video signals fed through a VCR HDTV RF Cable TV HDMI or [DVI &...

  • Page 24: Tm Tv

    CONNECTING THE EQUIPMENT (cont.) Setup D: VCR, Home Theater and HDMI HDTV RF CABLE COMPONENT S-VIDEO VIDEO IN VIDEO IN VIDEO OUT TV / RF Y IN LEFT LEFT POWER AUDIO IN AUDIO OUT S-VIDEO ANTENNA/ S-VIDEO PB/CB IN RIGHT RIGHT RF IN HDMI...
  • Page 25 Cable Wiring Diagram D the VCR to the TV to allow playback of videos. Video signals fed through a VCR may be affected by copyright protection Cable TV DC700X HDMI or [DVI & Audio] systems, which can cause picture HDTV RF Cable TV set-top distortion on the TV.

  • Page 26: Setup E: Dvd And Hdmi

    CONNECTING THE EQUIPMENT (cont.) Setup E: DVD and HDMI HDTV COMPONENT VIDEO IN Y IN COMPONENT S-VIDEO VIDEO OUT PB/CB IN HDMI DIGITAL AUDIO OUT VIDEO IN LEFT PR/CR IN ANTENNA/ POWER POWER AUDIO OUT PB/CB RF IN COAXIAL OPTICAL LEFT LEFT RIGHT...

  • Page 27: Tm Tv

    The audio connection from the DVD player can go directly to the HDTV (provided that there are enough audio input jacks on the HDTV), as shown by cables 10 in diagram on page 24. Cable Wiring Diagram E Cable TV DC700X HDTV R F Ca ble T V HDMI or [DVI & Audio]...

  • Page 28: Setup F: Vcr, Dvd, Home Theater And Hdmi

    CONNECTING THE EQUIPMENT (cont.) Setup F: VCR, DVD, Home Theater RF CABLE HDTV and HDMI VIDEO IN S-VIDEO VIDEO OUT TV / RF LEFT LEFT POWER AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT COMPONENT RF IN AUDIO IN AUDIO OUT VIDEO IN Y IN S-VIDEO...
  • Page 29 VCR to allow recording to the VCR. It shows a video path from Cable TV RF Cable TV HDMI or [DVI & Audio] DC700X the VCR to the TV to allow playback of HDTV set-top videos. Video signals fed through a VCR...

  • Page 30: Setup G: Component-Video Hdtv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup G: Component-video HDTV (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN S-VIDEO PB/CB IN VIDEO IN PR/CR IN ANTENNA/ POWER RF CABLE RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT AUDIO IN AUDIO IN HOME THEATER RECEIVER...
  • Page 31 • There is an S/PDIF output labeled DIGITAL AUDIO OUT OPTICAL, which is shown connected by cable 8 in the diagram on page 28. Cable Wiring Diagram G DC700X Cable TV HDTV RF Cable TV Y, Pb, Pr Video & Audio L & R...

  • Page 32: Setup H: Dvd And Component-Video Hdtv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup H: DVD and Component-video HDTV (+ optional home theater) HDTV RF CABLE COMPONENT VIDEO IN Y IN COMPONENT VIDEO OUT S-VIDEO PB/CB IN VIDEO OUT DIGITAL AUDIO OUT VIDEO IN LEFT PR/CR IN POWER ANTENNA/ PB/CB AUDIO OUT POWER...
  • Page 33 OPTICAL, which is shown connected by cable 8 in the diagram on page 30. • In the diagram on page 30, cables 3 are not needed if cable 8 is used. Cable Wiring Diagram H Cable TV DC700X Y, Pb, Pr Video, Audio L & R RF Cable TV HDTV set-top...

  • Page 34: Setup I: Vcr, Dvd, Home Theater And Component-Video Hdtv

    CONNECTING THE EQUIPMENT (cont.) Setup I: VCR, DVD, RF CABLE Home Theater and VIDEO IN S-VIDEO Component-video HDTV VIDEO OUT TV / RF LEFT LEFT POWER HDTV AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT RF IN AUDIO IN AUDIO OUT RF CABLE COMPONENT VIDEO IN...
  • Page 35 VCR to allow recording to the VCR. It shows a video path from Cable TV RF Cable TV DC700X Y, Pb, Pr Video the VCR to the TV to allow playback of HDTV videos. Video signals fed through a VCR...

  • Page 36: Connecting The Power Cord To The Set-Top

    CONNECTING THE EQUIPMENT (cont.) WARNINGS Do not connect the set-top (or any other equipment such as a TV or VCR) to the AC power supply until you have properly connected all the other cables. Do not defeat the safety purpose of the polarized plugs on power cords. A polarized plug has two blades with one wider than the other.
  • Page 37 CONNECTING THE EQUIPMENT (cont.) Connecting the equipment to the AC power supply S-VIDEO VIDEO IN VIDEO OUT TV / RF LEFT LEFT POWER HDTV AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT RF IN AUDIO IN AUDIO OUT COMPONENT VIDEO IN Y IN S-VIDEO COMPONENT...

  • Page 38: Turning The Set-Top On And Off

    OPERATING THE SET-TOP Turning the set-top on and off After you have connected the set-top to the wall AC outlet (and switched this outlet ON, if it has a switch), the light around the POWER button on the set-top’s front panel should be red. To turn on the set-top, press Wait for a few seconds, then press the button labeled POWER on the front panel of the set-top to POWER...

  • Page 39: Tuning The Tv And Vcr To The Set-Top

    OPERATING THE SET-TOP (cont.) Find out from the cable operator Tuning the TV and VCR to the set-top whether the set-top’s RF output is The set-top’s RF output port (labeled “TO TV”) can transmit signals on either channel 3 or channel 4. channel 3 or channel 4 (see step 1) The cable operator has set up the set-top to transmit on the channel that is suitable for the installation location and should have told you which channel this is.

  • Page 40: Using The Remote Control

    OPERATING THE SET-TOP (cont.) NOTE Regardless of the program channel number selected on the set-top, the RF output channel number will always be fixed (either 3 or 4, as quoted by the cable operator). The TV and VCR must be tuned to this channel if you want to watch and record programs through the RF coaxial cables. Using the remote control The cable TV service-provider determines the digital channels, services and screen information that you see on the TV when you use the set-top and its remote control.

  • Page 41: Adding Digital Video Recorder (Dvr) Functionality

    OPERATING THE SET-TOP (cont.) Adding digital video recorder (DVR) functionality The cable service-provider may enable a feature that allows an external hard disk to work with the set-top. If this is the case, you can attach a hard disk to the SATA connector on the set-top’s rear panel and use it to record and play back digital television programs (many more hours than if you record using a VCR or DVD recorder).
  • Page 42 OPERATING THE SET-TOP (cont.) Using the external hard disk for DVR functions NOTES The set-top has two digital tuners, so you can record one program while watching a different one. The exact DVR functionality Many DVR functions are available if the cable service-provider enables the SATA connection. of the set-top and an attached external hard disk depends on With the set-top and attached external hard disk you could:...

  • Page 43: Making User Settings

    Auto Pillarbox Closed Captions You should see the PACE USER SETTINGS menu, shown right, on the TV screen. Front Panel Settings Hard Disk Sleep Mode 3. When you have finished making changes (see pages 42 to 50), press the POWER button to HDMI Settings remove the PACE USER SETTINGS menu and return to normal viewing.

  • Page 44: About The Tv Aspect Ratio

    If you have not done so, put the set-top into “user settings mode”, as described on page 41. Press the U or D button on the remote control until you highlight TV Aspect Ratio in the PACE USER SETTNGS menu.

  • Page 45: About Tv Display Capability (Resolution Settings)

    MAKING USER SETTINGS (cont.) About TV Display Capability (resolution settings) NOTE • The set-top can transmit pictures to the TV in a range of resolutions (also called “Display When the HDTV is connected Capabilities” - see below for the settings available). Generally, higher screen resolutions give better to the set-top via an HDMI , the quality pictures.
  • Page 46 1080i : YES 3 Repeat step 2 until you have tried all the resolutions. 720p : NO 4. When you are satisfied that all the TV resolutions are correct, press the L button. The PACE 480p : YES USER SETTINGS menu reappears.

  • Page 47: Setting Auto Pillarbox

    MAKING USER SETTINGS (cont.) Further information about the TV Display Capability The TV Display Capability settings relate to equipment that is connected to the HDMI COMPONENT VIDEO OUT connectors because the settings control the output at those connectors. If equipment is connected via an HDMI cable, that equipment may also pass information back to the set-top, which may affect what settings are available.
  • Page 48 Auto Pillarbox If you have not done so already, put the set-top into “user settings mode” (see page 41). Press the U or D button on the remote control and highlight Auto Pillarbox in the PACE USER SETTINGS menu. >NO 1.

  • Page 49: Making Closed Captions Settings

    Turning closed captions on or off If you have not done so already, put the set-top into “user settings mode”, as described on page 41. Press the U or D button on the remote control and highlight Closed Captions in the PACE USER SETTINGS menu.
  • Page 50 3 If you wish to reset all the Closed Caption settings to their default values (mainly Auto), press the D button to highlight “Reset to Defaults” in the menu, then press SELECT. 4. When you have made all the changes you want to make, press L twice to re-display the PACE USER SETTINGS menu.

  • Page 51: Setting Hard Disk Sleep Mode

    3. If you want to change the setting, press U or D. Press the SELECT button to confirm the choice and change to the new setting. 4. Press the L button. The PACE USER SETTINGS menu reappears. To continue making the settings, see the next section.

  • Page 52: Changing Hdmi Settings

    “PASS” (maintains the original incoming-audio format) Disable Auto Detect is either “YES” or “NO”. 5. When you have made all the changes you want to make, press L to re-display the PACE USER SETTINGS menu. Removing the User Settings menus When you have finished making all the user settings you wish to make, press the POWER button to remove the PACE USER SETTINGS menu and return to normal viewing.

  • Page 53: Restoring The Factory Default Settings

    If you wish, you can restore the user settings to their factory defaults. All the changes you have made will be lost and the settings will revert to those that were programmed in the factory. The factory settings are: PACE USER SETTINGS menu item Options Factory default setting TV Aspect Ratio –...
  • Page 54 1. If you have not done so, put the set-top into “user settings mode”, as described on page 41. 2. Press the U or D button on the remote control and highlight Restore Defaults in the PACE USER SETTINGS menu.

  • Page 55: Using Zoom

    USING ZOOM Using “Zoom” to change the picture Making the appropriate TV Aspect Ratio and TV Display Capability settings (see pages 42 through 45) should ensure that the picture on the TV screen is not distorted (stretched or squashed) and that it fills as much of the screen as possible.

  • Page 56: Using The Setup Menus

    USING THE SETUP MENUS In addition to the user settings described on pages 41 through 50, setup menus may be available in the on-screen guide. These should be described in the information provided by the service-provider. There may also be on-screen information to explain these menus. However, certain settings may affect how the set-top and TV work.

  • Page 57: Displaying Diagnostic Screens

    DISPLAYING DIAGNOSTIC SCREENS Displaying the Diagnostics Information screens The Diagnostic Information screens provide “read-only” information about the configuration of the set-top. For example, information on addressing, memory, current channel, status information, etc. First of all, make sure that the set-top is connected to the TV, and set the TV to its appropriate input. Ensure the set-top is on (the light around the POWER button on the front panel should be green).

  • Page 58: Solving Problems

    SOLVING PROBLEMS If the installed system does not seem to be working properly, first make sure that all the cables are securely connected, then carry out the following checks, in the order shown. Check Suggested solution Further checks, if there is still a problem Is anything lighted on the Power may not be reaching the set-top.
  • Page 59 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if there is still a problem Can you see a picture on The TV and other equipment may not be Check that you have selected the appropriate AV input the TV screen? turned on.
  • Page 60 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if there is still a problem Is the picture distorted Check that the TV Aspect Ratio and TV If the TV is a 16:9 TV, you can use Auto Pillarbox to add or too small? Display Capability, as set on the set-top, are black borders to 4:3 transmissions, so that the picture is...
  • Page 61 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if appropriate Can you see and hear a Check that all the audio and video cables are DVD that you are trying securely and correctly connected, including to play? any to a home theater receiver that you may be using to enhance the sound.
  • Page 62 Notes...
  • Page 63 Notes...
  • Page 64 1-888-PACE-608 customersupport@pace.com www.pace.com...

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