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Summary of Contents for Depaepe Telecom UC802P
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Page 1: Notices Information
ENTRY LEVEL HD IP PHONE USER GUIDE UC802(P) Version:1.0.3.59 SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com... -
Page 2: Disposal Of The Phone
Notices Information Notices Information Safety cautions To use the Phone follow the instructions in this manual. To use the power adapter that delivered with the phone. Other power adapters may damage the phone. The phone is only for indoor use. And also avoid in high humidity, water and some other liquids. -
Page 3: Table Of Contents
Table of Content Table of Content Notices Information .......................1 Safety cautions ......................1 Disposal of the phone ....................1 Cleaning ........................1 Table of Content......................2 Getting Started ........................4 Packing List .........................4 Phone Installation.......................6 1. Attach the Foot stand ....................6 2. Connect the Handset and optional Headset ............6 3. -
Page 4: Table Of Content
Table of Content Advanced Features ......................45 Voice Message......................45 Intercom ........................46 Speed Dial ........................47 Direct Pickup ......................48 Group Pickup......................49 BLF ..........................49 Shared Line ........................51 Record .........................52 Call Park ........................53 Paging ..........................53 DTMF ..........................54 Prefix ..........................55 Upgrade...........................56 Factory Reset ......................56 Upgrade........................56 Troubleshooting......................59 Why is the phone LCD screen blank? ..............59 Why does the phone display "Network Unavailable"? ........59 Why can’t I get a dial tone? ...................59... -
Page 5: Getting Started
Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: The phone device The footstand Handset SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com... - Page 6 Getting Started Headset cord Power adapter Ethernet cable Quick installation reference SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
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Page 7: Phone Installation
Getting Started Phone Installation 1. Attach the Foot stand 2. Connect the Handset and optional Headset SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com... -
Page 8: Connect The Network And Power
Getting Started 3. Connect the Network and Power Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display "Booting"... - Page 9 Getting Started And then show “Initializing “during the initialization. By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g. IP address, subnet mask, default gateway, DNS server. SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
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Page 10: Getting Familiar With Your Phone
Getting Familiar with Your Phone Getting Familiar with Your Phone Hardware Components Preview Item Description To Presentation all information about the date& time, accounts, LCD screen soft keys, messages, calls and other some information. Power Indicator LED To indicate the power status The phone supported up to 4 accounts Line keys Steady green: idle interface, during a call.. - Page 11 Getting Familiar with Your Phone Left arrow key: To move left of the selection shows on the screen. Down arrow key: To move down of the selection shows on the screen. 1. To return to idle screen. 2. To cancel the information or call on the screen 1.
- Page 12 Getting Familiar with Your Phone Steady orange: During a call Blinked orange: Public Hold Blinked green: Private Hold Light Drown: Unregistered Speaker Press this button to place a call in hands-free mode. To decrease the volume. Volume To increase the volume. Alphanumeric keypad To enter the phone numbers, letters and so on.
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Page 13: Icon Preview
Getting Familiar with Your Phone Icon Preview Icon Description Network Registered succeed Unregistered Speakerphone mode Handset mode Headset mode Mute Forward Do Not Disturb Received calls Dialed Calls Missed calls Forward calls SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com... -
Page 14: Memory Key Function Overview
Getting Familiar with Your Phone Memory Key Function Overview Line Speed Dial BLF List Voice Mail Direct Pick Up Group Pick Up Call Park Intercom DTMF Prefix Conference Forward Transfer Hold Redial SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com... - Page 15 Getting Familiar with Your Phone Call Return Record URL Record Paging Group Listening Public Hold Private Hold Shared Line SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
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Page 16: Basic Features Configuration
Basic Features Configuration Basic Features Configuration This part will mainly introduce the basic configuration as the Time, Language, and Volume… Web Login Get the IP address: Press Menu ->Status-> Information Input the IP Address in the web browser. Input the user name (default is admin), password (default is admin). Login successfully. -
Page 17: Administrator Password
Basic Features Configuration Note: The PC and phone should be in the same segment. When register the accounts in web and the server port is not “5060”, then “SIP Server” should be set as “SIP Server’s IP address: server port.”, for example, “192.168.0.122: 5090”. Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. -
Page 18: Language
Basic Features Configuration Management -> Password Fill the value Click to save the configuration. Note: When you use the web interface: user name: admin password: admin(default) Language The default Phone interface language is English. To change the language via Phone interface Press Menu ->... -
Page 19: Time And Date
Basic Features Configuration To change the language via Web Interface Setting -> Preference ->Web Language Select the necessary one. Press to save the configuration. Note: All languages may not be available for selection. The available languages depend on the language packs currently loaded to the IP phone. Time and Date The time and date show on the idle page, and it can be set and change by SNTP server automatically or manual setting. -
Page 20: Time And Date
Basic Features Configuration Note: Press , all zone will show on the display, select the one you want and press save or confirm key to save the configuration. To configure time and date manually To press Menu -> Setting -> Basic setting -> Time & Date -> Manual Settings Press or change the right time, or you can input the right time. - Page 21 Basic Features Configuration To change the Time Zone and Date Display Format via web interface Setting -> Preference ->Time Zone Select the necessary one. Press to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information.
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Page 22: Screen Saver
Basic Features Configuration Screen Saver There are two types of screen saver:Backlight off, Time & Logo . To enable screen saver via Phone To press Menu -> Display -> Screensaver... Press or press Switch soft key to Choose the Time-out as 1 min or 2/5/10/30 minute. -
Page 23: Ring Tone
Basic Features Configuration Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface Press Menu -> Setting -> Basic Settings -> Ring Tone. Press to select the aimed one. Press or Save soft key to save the configuration. -
Page 24: Volume
Basic Features Configuration To configure Distinctive Ring Tone via Phone Interface Press Directory Select the target contact Press Detail soft key to edit the contact. Press to select the wanted Ring Tone for the contact Press Save soft key to save the contact. Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume... - Page 25 Basic Features Configuration Option 1: To press on the idle page Option 2: To press during the call is ringing. To adjust the handset volume To press during a call in handset mode. To adjust the headset volume To press during a call in headset mode.
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Page 26: Directory
Basic Features Configuration Directory In the directory, you can add or delete your friends, business partner or anyone others’ phone No. so you will not forget their number. Or put some anonymous phone No. in the blacklist to prevent from being disturbed. A. - Page 27 Basic Features Configuration Edit the necessary information as Name, Phone number… Press save soft key or to add the contacts successfully. To add contacts via web interface Click Directory Enter the name, number and some other information. Press and then press button.
- Page 28 Advanced Features Press save soft key or to add the contacts successfully. To add blacklist from history Press History soft key or press Menu -> History -> Local history Press to select the targeted one. Press Option soft key -> Add to Blacklist Edit the necessary information as Name, Phone number…...
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Page 29: Basic Call Features
Advanced Features Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Hands-free speakerphone. To place a call by Handset Pick up the handset, or press a line key and dial the necessary number. Press or press the send softkey, then the call is sending. -
Page 30: End A Call
Advanced Features End a Call Here shows to end a call during three mode: To end a call by Handset Press the Cancel soft key or hang up the handset. To end a call under Headset Mode Press the Cancel soft key or press To end a call under hands-free speakerphone Mode Press the Cancel soft key or press Note:... -
Page 31: Auto Answer
Advanced Features To press the Reject soft key to reject the call. Or press to reject the current call. To press Forward to forward to another phone. To press Silence soft key, and then the call will keep silent, no ring tone display. Auto Answer Enable auto answer feature, you will answer all incoming call automatically. -
Page 32: Call Hold
Advanced Features Call Hold When use hold feature, the Hold icon will show on the display. To make a call on hold during three modes: To hold a call under handset mode: Press Hold soft key to hold the current call. Press Resume soft key to resume the call on hold. -
Page 33: Call Transfer
Advanced Features Call Transfer This phone supports blind, attended and Semi-Attended Transfer. Blind Transfer When you use this feature, you can transfer Press Transfer soft key during the conversation, the call is on hold now. Enter the number that transfers to. Press Transfer soft key , and now the blind transfer completed. -
Page 34: Call Conference
Advanced Features To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. Blind transfer will usually use the primary account SIP profile. To use this function, should at least one line key set as Auto. Semi-Attended Transfer Press the transfer soft key during the conversation, the call is on hold now. - Page 35 Advanced Features A enter the number of C and then press send soft key or C answering the call. A press conference soft key, then A, B and C are now in a conference.(and now this is 3-way conference) A press line 3 key, the current 3-way conference is placed on hold. A enter the number of D and then press send soft key or D answering the call.
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Page 36: Call Forward
Advanced Features Call Forward This phone supports static forward (always forward, busy forward and no answer forward) and dynamic forward To configure static forward To configure always forward With this feature, all incoming calls will forward immediately to configured number. Press Menu ->... - Page 37 Advanced Features Enter the forward to number and on code (optional), off code (optional). Press or Save soft key to save the configuration. To configure no answer forward No Answer Forward: Incoming calls are forwarded if not answered after some time. Press Menu ->Features ->...
- Page 38 Advanced Features To cancel the forward feature via Phone Interface Press Menu ->Features -> Call forward->Always/Busy/No answer Forward Press or press info soft key to select the disable choice Press or Save soft key to save the configuration. To cancel the forward feature via Web Interface Setting ->...
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Page 39: Call Return
Advanced Features Enter the forward number. Press or press the send soft key, then the call is forwarded. Note: If the Programmable Key or line key is set as BLF, when an incoming call ringing, press this BLF key directly to realize the dynamic forward. Call Return This feature allows you to dial the last phone call you received. -
Page 40: Anonymous Call
Advanced Features Anonymous Call Just enable the anonymous call feature, you can set your ID do not appear on the other phone that you called. To configure anonymous call Press Menu ->Features ->Anonymous Call Press or press info soft key to change the Line ID Press or press info soft key to select the enable choice in Anonymous Call filed. -
Page 41: Call Mute
Advanced Features Press or press info soft key to select the enable choice in Rejection filed. Press or Save soft key to save the configuration To cancel rejecting anonymous call Press Menu ->Features ->Anonymous Call Press or press info soft key to select the disable choice in Rejection filed. Press or Save soft key to save the configuration. -
Page 42: Key As Send
Advanced Features To enable DND feature Press the DND soft key when the phone is idle, and then DND iconshown on the LCD. To disable DND feature Press the DND soft key again, and then there is no DND icon on the LCD. Key as Send To configure Key as Send Press Menu ->Features ->... -
Page 43: Keypad Lock
Advanced Features Fill the blank of No Key Entry Timeout: for example 5(seconds).(0 means never timeout, you should press the send key the dial out the number. 3. Click the to save the configuration. Keypad Lock To enable Keypad Lock via Phone 1. -
Page 44: Hot Line
Advanced Features Click Webpage Setting -> Preference To choose the Lock keys. To fill the unlock PIN and auto lock time Fill the Emergence Number, when the phone is Lock, only Emergency Number can be sent. To click Saveset to save the configuration. To Disable Keypad Lock via Webpage 1. -
Page 45: Advanced Features
Advanced Features Fill the number in the Hotline Number and Hotline Time-out. Click to save the configuration. Delete the number and save the configuration, and then now the Hotline auto dial is cancelled. Advanced Features Voice Message This phone supports Voicemail, and when there is message, the message will will light green. -
Page 46: Intercom
Advanced Features Enter the Account1/2/3/4 NO. Press or Save soft key to save the configuration Note This feature is not available on all servers. For more information, contact your system administrator. Intercom When use the intercom feature, you can quickly get access connect to the configured one. To configure intercom feature via phone interface Press Menu ->Features->Function Keys->Line or Memory keys as Function Keys ->... -
Page 47: Speed Dial
Advanced Features Click the to save the configuration. Note This feature is not available on all servers. For more information, contact your system administrator. Speed Dial With this feature, you can dial one directory by press the definite key. To configure Speed Dial feature via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 48: Direct Pickup
Advanced Features Select the Account ID Click the to save the configuration. Direct Pickup With this feature, you can pick up the set line when it ringing. To configure Direct Pickup feature via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 49: Group Pickup
Advanced Features Group Pickup With this feature, you can pick up the specified group that you want incoming calls. To configure the Pick up via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example) Select the wanted Line or Memory key. - Page 50 Advanced Features Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example). Select the targeted Line or Memory key. Press or press infos soft key to select the BLF in the type field. Enter the targeted Value Number. Press or press info soft key to select the Account ID.
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Page 51: Shared Line
Advanced Features Note This feature is not available on all servers. For more information, contact your system administrator. Shared Line This feature allows subscribers to share SIP lines. Moreover it also provides status monitoring of the shared line. To configure the line key as shared line via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 52: Record
Advanced Features Click the to save the configuration and then restart. Note This feature is not available on all servers. For more information, contact your system administrator. Record With record feature, you can record calls by pressing a record key on the phone. To configure the record via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 53: Call Park
Advanced Features 330. Click the to save the configuration. Note: Please contact the system administrator whether support this feature or not. Call Park With this feature, you can put a call on hold and continue the conversation from another phone. To configure the Call Park via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 54: Dtmf
Advanced Features To configure the paging via phone interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys -> Memory key1(for example) Select the wanted Line or Memory key. Press or press info soft key to select the Key Event in the type field. Press or press info soft key to select the Paging. -
Page 55: Prefix
Advanced Features Click Function keys -> Line or Memory key. Select the desired Line or Memory key and select DTMF in the Type. Fill the value. Click the to save the configuration. Prefix To configure the Prefix via Phone Interface Press Menu ->Features ->Function Keys->Line or Memory keys as Function Keys ->... -
Page 56: Upgrade
Upgrade Upgrade Factory Reset To set Factory Reset by phone interface Press Menu -> Setting -> Advanced Setting( default password: admin)-> Factory Reset Press OK soft key in the warning page. To set Factory Reset via web interface Click Management -> Upgrade Click and then confirm the setting. - Page 57 Upgrade TFTP process may take as long as 1 to 2 minutes over the Internet or just 20+ seconds if it is performed on a LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN environment if possible. For those who do not have a local TFTP server, Hanlong provides a NAT-friendly TFTP server on the public Internet for firmware upgrade.
- Page 58 Upgrade upgrades. A free Windows version TFTP server is available: http://www.solarwinds.com/products/freetools/free_tftp_server.aspx. To upgrade manually via the Web configuration interface Download the firmware. Click Management -> Upgrade Click Brower or the blank. Select the firmware and then click Restart. SAS HENRI DEPAEPE - 75/77 Rue du Pré-Brochet - 95110 Sannois - France Tel +33(0)1 3025 8160 - Fax +33(0)1 3998 6124 - contact@depaepe.com...
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Page 59: Troubleshooting
Troubleshooting Troubleshooting Why is the phone LCD screen blank? Ensure your phone is properly plugged into a functional AC outlet. Ensure that the phone isn’t plugged into a plug controlled by a switch that is off. If the phone is plugged into a power strip, try plugging it directly into a wall outlet instead. If your phone is powered from PoE, ensure you use a PoE compliant switch or hub, or contact your system administrator for more information.
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