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ATEN KL9108 User Manual

ATEN KL9108 User Manual

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  • Page 1 Hideaway LCD KVM Switch KL9108 / KL9116 User Manual www.altusen.com...

  • Page 2: Fcc Information

    KL9108 / KL9116 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    KL9108 / KL9116 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    KL9108 / KL9116 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 The device does not operate normally when the operating instructions are followed. Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair. KL9108 / KL9116 User Manual...

  • Page 6: Rack Mounting

    KL9108 / KL9116 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: 1 Quick Start Guide

    KL9108 / KL9116 User Manual Package Contents The KL9108 / KL9116 package consists of: 1 KL9108 or KL9116 Hideaway LCD KVM Switch with Standard Rack Mount Kit 2 Custom KVM Cable Sets 1 Power Cord 1 User Manual* 1 Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order.

  • Page 8: Table Of Contents

    KL9108 / KL9116 User Manual Contents FCC Information ..........ii RoHS .
  • Page 9 Hotkey Operation ........68 KL9108 / KL9116 User Manual...
  • Page 10 KL9108 / KL9116 User Manual Panel Array Mode ........70 Multiuser Operation.
  • Page 11 Limited Warranty ......... . . 130 Index KL9108 / KL9116 User Manual...

  • Page 12: About This Manual

    KL9108 / KL9116 User Manual About This Manual This User Manual is provided to help you get the most from your KL9108 / KL9116 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 13: Conventions

    → Indicates selecting the option (on a menu or dialog box, for example), that comes next. For example, Start to open the Start menu, and then select Run. Indicates critical information. KL9108 / KL9116 User Manual → Run means xiii...

  • Page 14: Altusen Information

    KL9108 / KL9116 User Manual ALTUSEN Information Technical Support North America Technical Phone Support International Technical Phone Support Email Support Online Support Troubleshooting Documentation Software Updates Getting Help For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a...

  • Page 15: Product Information

    In the United States of America, call: 866-ALTUSEN (866-258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the Web at http://www.altusen.com for a list of locations and telephone numbers KL9108 / KL9116 User Manual...
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  • Page 17: Chapter 1. Introduction

    Chapter 1 Introduction Overview The KL9108 / KL9116 Hideaway LCD KVM Switch is an integrated LCD console and keyboard, video, and mouse (KVM) switch that offers secure access to 8/16 attached computers and mounts in only 1U of rack space. It features independently retractable 17"...
  • Page 18 The client software allows operators to exchange keyboard, video and mouse signals with the computers attached to the KL9108 / KL9116 just as if they were present locally and working on the equipment directly.
  • Page 19 Website as they become available. With its advanced security features, the KL9108 / KL9116 is the fastest, most reliable, most cost effective way to remotely access and manage widely...

  • Page 20: Features

    KL9108 / KL9116 User Manual Features 8 (KL9108) / 16 (KL9116) port remote access KVM switch—monitor and control up to 8/16 computers from a single KVM (Keyboard, Video, Mouse) console Integrated KVM console with 17" LCD monitor—in a Hideaway™ housing Space saving technology with dual bus function support—1 remote...
  • Page 21 Chapter 1. Introduction Advanced security features include password protection and advanced encryption technologies: 1024-bit RSA, 256-bit AES, 56-bit DES, and 128-bit SSL Supports RADIUS server authentication Flash firmware upgradable over a network connection Ports can be set to Exclusive, Occupy and Share Network Interfaces: TCP/IP, HTTP, HTTPS, UDP, RADIUS, DHCP, SSL, ARP, DNS, 10Base-T/100Base-TX, Auto Sense, and Ping High video resolution: up to 1280 x 1024 @ 75Hz (17"...

  • Page 22: System Requirements

    If you don't already have it, DirectX is available for free download from Microsoft's Website: http://www.microsoft.com/downloads. Users who want to access the KL9108 / KL9116 with the Java Client must have Sun's Java 2 (1.4.2 or higher) runtime environment installed. Java is available for free download from the Sun Java Website: http://java.sun.com.

  • Page 23: Cables

    Cables Use ATEN's high-quality, custom cables to ensure reliable switching among computers and daisy chained switches. To purchase ATEN’s custom cables contact your dealer. Cable Type PS/2 KVM PS/2 KVM PS/2 KVM PS/2 KVM PS/2 KVM * Although the appearance of these cables varies slightly, they are effectively the same cable.

  • Page 24: Front View

    KL9108 / KL9116 User Manual Front View Component Upper Handle Pull to slide the LCD module out; push to slide the module in. (See Basic Operation, page 19, for more details on sliding the console in and out.) LCD Display After sliding the LCD module out, flip up the cover to access the LCD monitor.
  • Page 25 A reset switch is located just to the left of the port selection buttons. Pressing and holding this switch in while powering on the KL9108 / KL9116 makes the switch use the factory installed firmware version rather than the firmware version that the switch has been upgraded to.
  • Page 26 Component Description Power LED Lights (blue) to indicate that the unit is powered on. * The KL9116 is pictured above. The KL9108 is the same as the KL9116, except that it has 8 sets of port LEDs instead of 16.

  • Page 27: Rear View

    The cable that connects the KL9108 / KL9116 to a LAN, WAN, or Internet plugs in here. * The KL9116 is pictured above. The KL9108 rear panel is the same as that of the KL9116, except that it has 8 KVM ports instead of 16.
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  • Page 29: Chapter 2. Installation

    Keyboard Power On function. Standard Rack Mounting A standard rack mounting kit is provided with your KL9108 / KL9116. The kit enables the switch to be mounted in a rack with a depth of 42–77 cm. Note: It takes two people to mount the switch: one to hold it in place, the other to screw it in.
  • Page 30 KL9108 / KL9116 User Manual To rack mount the switch, do the following: 1. Packing material has been inserted to protect the KL9108 / KL9116 during shipping. Slide the LCD module out until the packing material is visible. Remove the packing material before installing the unit, as shown in the diagram below.
  • Page 31 3. While the first person still holds the switch in place, the second person slides the L brackets into the switch's side mounting brackets, from the rear until the bracket flanges contact the rack, then—using the screws provided with the rack mounting kit—screws the L brackets to the rack. 4.

  • Page 32: Installation

    KL9108 / KL9116 User Manual Installation Installing your new KL9108 / KL9116 involves the following seven steps. Refer to the diagram on the following page (the numbers in the diagram correspond to the numbers of the installation steps) and do the following: 1.
  • Page 33 Chapter 2. Installation Single Stage Installation Diagram...
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  • Page 35: Chapter 3. Basic Operation

    Opening the Console The KL9108 / KL9116's console consists of two modules: an LCD display module located under the top cover; and a keyboard / touchpad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use.
  • Page 36 KL9108 / KL9116 User Manual 2. Pull the top panel all the way out until it clicks into place. 3. Rotate the top panel all the way back to expose the LCD screen. (continues on next page)

  • Page 37: Opening Together

    4. Reach underneath and pull the keyboard module all the way out until it clicks into place. Opening Together Refer to the diagrams in the Opening Separately section as you do the following: 1. Release the console by sliding the front panel catches toward the center and as you pull the bottom panel a few centimeters toward you.

  • Page 38: Operating Precautions

    KL9108 / KL9116 User Manual Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. RIGHT Rest your hands and arms lightly on the keyboard module as you work.

  • Page 39: Closing The Console

    Closing the Console 1. Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in. 2. Let go of the catches. Using the front handle, push the keyboard module all the way in.
  • Page 40 KL9108 / KL9116 User Manual 3. Rotate the LCD module all the way down, then pull the rear catches to release the LCD module. 4. Using the front handle, push the module all the way in.

  • Page 41: Lcd Osd Configuration

    LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table below: Button MENU EXIT Chapter 3. Basic Operation Function When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu...

  • Page 42: The Adjustment Settings

    KL9108 / KL9116 User Manual The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image.

  • Page 43: Port Selection

    Powering Off and Restarting If it becomes necessary to power off the KL9108 / KL9116, or if the switch loses power and needs to be restarted, wait 10 seconds before powering it back on. The computers should not be affected by this, but if any of them should fail, simply restart the affected computers.
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  • Page 45: Chapter 4. Administration

    (grayed out) for users who do not have administration permission. The Local Console Once the KL9108 / KL9116 has been installed, the next step that the Administrator needs to perform is to set up the unit for user operation. The most convenient way to do this for the first time is from the local console.
  • Page 46 KL9108 / KL9116 User Manual After you successfully log in, the Local Console OSD appears: There are four buttons on the title bar at the top right. They are described below starting from the left and moving to the right:...

  • Page 47: The Main Page

    Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KL9108 / KL9116 is in Auto Scan mode. If the KL9108 / KL9116 is configured to only auto scan ports that have Quick View status (see Scan Select, page 85), designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect.

  • Page 48: The List Function

    KL9108 / KL9116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays (lists) in the Main Screen. To invoke the List Function, click the arrow at the upper right corner of the screen, or press [F3]:...
  • Page 49 The drop down list on the left offers four fixed choices as shown in the table below: Choice Lists all of the ports on the installation Powered On Lists only the ports that have their attached devices powered on Quick View Lists only the ports that have been selected as Quick View ports (see page 31) Quick View +...

  • Page 50: Port Names

    KL9108 / KL9116 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.
  • Page 51 Chapter 4. Administration After a second or two, the bar changes to provide you with a text input box: 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 19. You can use all letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout.

  • Page 52: Port Operation

    KL9108 / KL9116 User Manual 3. When you have finished editing the port name, press [Enter] or click anywhere outside of the input box to complete the operation. Port Operation Because the methods used to access the target device(s) are the same for the...

  • Page 53: The Configuration Page

    Chapter 4. Administration The Configuration Page The Configuration Page sets the operating parameters for each user. The Configuration Page settings are the same for the local console, the Windows Client and the Java Client. They are discussed in Chapter 6 (see page 84).

  • Page 54: The Log Page

    KL9108 / KL9116 User Manual The Log Page Clicking the Log tab brings up the contents of the log file. The log file is discussed in Chapter 8.

  • Page 55: The Administration Page

    MAC Address This item displays the KL9108 / KL9116's MAC address. Firmware Ver This item displays the current firmware version number. You can reference it to see if there are newer versions available on the Altusen Website.

  • Page 56: User Management

    KL9108 / KL9116 User Manual User Management The User Management dialog box is used to create, delete and manage user profiles. Up to 64 user profiles can be established. To delete a user profile, select it in the list box, and Click Remove.
  • Page 57 Gives the user Administrator level access to the KL9108 / KL9116. All permissions are granted (see below). User Gives the user User level access to the KL9108 / KL9116. Windows Client, Power Manager, and Java Client permissions are granted (see below).
  • Page 58 KL9108 / KL9116 User Manual (continued from previous page) Heading Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle...

  • Page 59: Service Configuration

    Users must specify the port number when they log in to the KL9108 / KL9116. If an invalid port number (or no port number) is specified, the KL9108 / KL9116 will not be found.
  • Page 60 KL9108 / KL9116 User Manual Log Server Important transactions that occur on the KL9108 / KL9116, such as logins and internal status messages, are kept in an automatically generated log file. In this panel, you specify the MAC address and a port number for the computer that the Log Server resides on.

  • Page 61: Network

    IP address, subnet mask and default gateway. DNS Server You can set the KL9108 / KL9116 to automatically obtain the DNS server address, or you can specify the primary and alternate DNS servers' addresses. To automatically obtain the DNS server address, select the Obtain DNS Server address automatically radio button.

  • Page 62: Radius

    2. Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers. 3. Set the time in seconds that the KL9108 / KL9116 waits for a RADIUS server reply before it times out in the Timeout field.
  • Page 63 6. On the RADIUS server, set the access rights for each user according to the information in the table below: Character Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the Windows Client program. Allows the user to access the system via the Java Client program.
  • Page 64 Note: 1. Characters are not case sensitive. Upper or lower case works equally well. 2. Characters are comma delimited. 3. An invalid character in the configuration string will prohibit access to the KL9108 / KL9116 for the user. Examples: String c,w,p User has administrator privileges;...

  • Page 65: Security

    Security The Security page controls access to the KL9108 / KL9116. IP and MAC Filters control access to the KL9108 / KL9116 from the Windows Client based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed.
  • Page 66 For security purposes, we recommend that you change this string from time to time. Note: If no string is specified here, anyone will be able to access the KL9108 / KL9116 with the Web browser using the IP address alone. This is a very insecure situation.

  • Page 67: Customization

    If Stealth Mode is enabled, the KL9108 / KL9116 refuses ICMP “echo request” packets. To permit browser access to the KL9108 / KL9116, click to put a check mark in the Enable Browser check box. If browser access is not enabled, users will not be able to log into the unit via their browsers.
  • Page 68 KL9108 / KL9116 User Manual Attributes Attributes allows you to set attribute parameters for each of the ports. To change port attributes: 1. Click Attributes... on the Customization dialog box. The Setting I/O Attributes dialog box appears. Port numbers are listed in the first column. The current attributes for each port are displayed in the second column.
  • Page 69 3. Select a Share Mode attribute for the port (see the table below). Attribute Exclusive The first user to switch to the port has exclusive control over the port. No other users can view the port. The Timeout function does not apply to ports that have this setting. Occupy The first user to switch to the port has control over the port;...
  • Page 70 2. In the Timeout field, enter the Timeout time in seconds. 3. Click Apply. (To exit without saving your changes, click Cancel.) Note: The Timeout setting applies to all ports on the KL9108 / KL9116. Miscellaneous The functions performed by the remaining elements at the bottom of the screen...

  • Page 71: Date/Time

    If your country or region employs Daylight Saving Time (Summer Time), check the corresponding box. To establish the time zone that the KL9108 / KL9116 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.

  • Page 72: Upgrading The Firmware

    1. Download the new firmware file to a computer that is not part of your KL9108 / KL9116 installation. 2. From that computer, open your browser and log in to the KL9108 / KL9116 (see Logging In, page 57). 3. Click the Firmware icon (see Webpage Icons, page 59) to open the Firmware configuration dialog box: 4.

  • Page 73: Chapter 5. Browser Operation

    1. Open the browser and specify the IP address and Default Webpage name (if one has been specified) for the KL9108 / KL9116 in the URL bar. Note: If you don't know the IP address and Default Webpage name, get it from the KL9108 / KL9116 administrator.
  • Page 74 KL9108 / KL9116 User Manual 4. Provide a valid Username and Password (set up by the KL9108 / KL9116 administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the authentication routine will return a message stating, Invalid Username or Password. Please try again.

  • Page 75: Webpage Layout

    It doesn't appear on the Webpages of users who don't have the proper permission. You should always click this icon to log out and end your KL9108 / KL9116 session. If you close the browser without first logging out,...

  • Page 76: The General Dialog Box

    Last IP from DHCP Displays the current IP address of the KL9108 / KL9116. server Note: New versions of the KL9108 / KL9116's firmware can be downloaded from our Website as they become available. See page 56 for details. Purpose...

  • Page 77: Webpage Buttons

    If a Power on the NET™ (PON) module is connected to the KL9108 / KL9116, clicking this button brings up it's interface. All the events that take place on the KL9108 / KL9116 are recorded in a log file. Clicking this icon displays the contents of the log file.
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  • Page 79: Chapter 6. The Windows Client

    3. If a second security warning dialog box appears, click Run again. Note: 1. If the browser cannot run the file, save it to disk, instead. Then, with your browser still open to the KL9108 / KL9116 Webpage, run the file from your disk.
  • Page 80 KL9108 / KL9116 User Manual 4. When a connection to the KL9108 / KL9116 has been established a screen similar to the one below appears: Note: 1. If Full Screen Mode is enabled (the box is checked), the remote display fills the local monitor's entire screen.

  • Page 81: The Main Page

    You can bring the display back with the OSD hotkeys (see OSD Hotkey, page 85). The Main Page lists all of the KL9108 / KL9116's ports. You access the computers connected to its ports by selecting them on this page.

  • Page 82: Port Operation

    The OSD Toolbar The OSD provides a toolbar to help you control the KL9108 / KL9116 from within the captured port. To bring up the toolbar, tap the OSD Hotkey twice (Scroll Lock or Ctrl). The toolbar appears in the upper left corner of the screen: Depending on the settings that were selected under ID Display (see page 85), the Port Number and/or the Port Name display at the right of the toolbar.

  • Page 83: Osd Hotkey Summary Table

    Click to skip to the first accessible port previous to the current one without having to invoke the OSD. Click to begin Auto Scan Mode. The KL9108 / KL9116 automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function (see page 85).

  • Page 84: Hotkey Operation

    KL9108 / KL9116 User Manual Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly from the keyboard. The KL9108 / KL9116 provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode.
  • Page 85 Pausing when you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning, you start from where you left off. If, on the other hand, you were to exit and restart Auto Scan Mode, the scanning would start from the very first computer on the installation.

  • Page 86: Panel Array Mode

    OSD divides your screen into a 4 x 4 grid of 16 panels: Each panel represents one of the KL9108 / KL9116's ports. Starting with Port 1 at the upper left; going from left to right; top to bottom; Port 16 is at the lower right.
  • Page 87 Chapter 6. The Windows Client You can access a computer connected to a port by moving the mouse pointer over its panel and clicking. You switch to the computer exactly as if you had selected it from the OSD Main screen. The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the diagram below:...

  • Page 88: Multiuser Operation

    KL9108 / KL9116 User Manual Multiuser Operation The KL9108 / KL9116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple users simultaneously access the KL9108 / KL9116 switch from remote consoles, the rules of precedence that apply are...

  • Page 89: Windows Client Control Panel

    Windows Client Control Panel The control panel consists of an icon bar at the top, with two text bars below it. Initially, the text bars display the video resolution and IP address of the device at the remote location. As the mouse pointer moves over the icons in the icon bar, however, the text bar information changes to describe the icon's function.

  • Page 90: Hotkeys

    KL9108 / KL9116 User Manual Hotkeys Various configuration actions related to the keyboard, video, and mouse can be performed via hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left column;...
  • Page 91 Substitute Alt key Although all other keyboard input is captured and sent to the KL9108 / KL9116, [Alt + Tab] and [Ctrl + Alt + Del] work on your local computer. In order to implement their effects on the remote system, another key may be substituted for the Alt key.

  • Page 92: Video Adjustment

    KL9108 / KL9116 User Manual 4. Click Set. Repeat for any other actions for which you wish to re-assign Hotkeys. 5. Click Close. Note: You can use the same function keys for more than one action, as long as the first key is not the same. For example, you can use F1 F2 F3 for one action;...
  • Page 93 The meanings of the adjustment options are given in the table below: Option Screen Position Adjust the horizontal and vertical position of the remote computer window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the function detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen.
  • Page 94 KL9108 / KL9116 User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.

  • Page 95: The Message Board

    Chapter 6. The Windows Client The Message Board The KL9108 / KL9116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.

  • Page 96: Message Display Panel

    KL9108 / KL9116 User Manual The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
  • Page 97 User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

  • Page 98: Keyboard And Mouse Considerations

    Note: 1. While any key may be used as a Substitute key, you must not use one that is being used as the first position Hotkey for another action. 2. When the KL9108 / KL9116 is being accessed with Win 98 under Full Screen Mode, if you mistakenly press Ctrl + Alt + Del, you will...

  • Page 99: Mouse Synchronization

    Mouse Synchronization Until you close the KL9108 / KL9116 connection, mouse movements have no effect on your local system, but instead are captured and sent to the remote system. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system's mouse pointer.

  • Page 100: The Configuration Page

    The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KL9108 / KL9116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
  • Page 101 If there is no Operator input for the amount of time set with this function, the Operator is automatically logged out. A login is necessary before the KL9108 / KL9116 can be accessed again. Enter a value from 0 - 180 minutes. The default is 30 minutes. 0 disables the function.
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  • Page 103: The Java Client

    Open. Note: 1. If the browser cannot run the file, save it to the hard drive. Then, with your browser still open to the KL9108 / KL9116 Webpage, run the file from your disk. 2. If you use the save to disk method, for security purposes, you cannot simply run a previously downloaded version of the program.

  • Page 104: The Java Client Control Panel

    KL9108 / KL9116 User Manual When you bring up the OSD, the Main Screen comes up in the center of your monitor. This is the same OSD Main Screen that appears when the Windows Client is invoked. For an explanation of this screen refer to the discussion under Windows Client Main Page, page 65.

  • Page 105: Set Video Parameters

    It is similar to the Windows Client Video Adjustment dialog box. See page 76 for details. Keypad Some keyboard combinations cannot be captured and sent to the KL9108 / KL9116. In order to implement their effects on the remote system, this function provides a one-click implementation of some common window...

  • Page 106: Mouse Synchronization

    2. Move your local mouse pointer over the Java Client Control Panel, and click. Message Board The KL9108 / KL9116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature, similar to an Internet chat program, allows users to communicate with each other.
  • Page 107 The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.
  • Page 108 KL9108 / KL9116 User Manual The names of all the logged in users appear in the User List panel. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

  • Page 109: Lock Key Leds

    Chapter 7. The Java Client Lock Key LEDs These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. They turn Green when the Lock status is On. Click on the icon to toggle the status. Note: When you first connect, the LED display may not be accurate.

  • Page 110: Port Operation

    KL9108 / KL9116 User Manual Port Operation Java Client port operation is the same as for the Windows Client. See page 66 for details. Panel Array Mode This is very similar to the Windows Client Panel Array Mode (see page 70 for details), except for some differences in the toolbar.

  • Page 111: The Log File

    The Main Screen The KL9108 / KL9116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the Webpage. A screen similar to the one below appears: A maximum of 512 events are stored in the log file.
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  • Page 113: The Log Server

    The Windows-based Log Server is an administrative utility that records all the events that take place on selected KL9108 / KL9116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.

  • Page 114: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel that will contain a list of KL9108 / KL9116 units in the middle (see The Log Server Main Screen, page 103, for details). A panel that will contain an Events List at the bottom...

  • Page 115: The Menu Bar

    To add a KL9108 / KL9116 to the KL9108 / KL9116 List, click Add. To edit or delete a listed KL9108 / KL9116, first select the one you want in the KL9108 / KL9116 List window, then open this menu and click Edit or Delete.

  • Page 116: Events

    A description of the fields is given in the table, below: Field Address This can either be the IP address of the KL9108 / KL9116 or its DNS name (if the network administrator has assigned it a DNS name). Port The port number that was assigned to the Log Server in the KL9108 / KL9116 OSD (see Log Server, page 44).
  • Page 117 This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KL9108 / KL9116. Search last results This is a secondary search performed on the events that resulted from the last search.

  • Page 118: Options

    KL9108 / KL9116 User Manual Maintenance This function allows the administrator to perform manual maintenance of the database, such as erasing specified records before the expiration time that was set with the Limit setting of the Edit function (see page 100).

  • Page 119: The Log Server Main Screen

    Log Server to track (see Configure, page 99). The lower (Event) panel displays the log events for the currently selected KL9108 / KL9116 (the highlighted one - if there are more than one). To select a KL9108 / KL9116 unit in the list, simply click on it.

  • Page 120: The List Panel

    The Event Panel The lower panel displays log events for the currently selected KL9108 / KL9116. Note that if there are more than one KL9108 / KL9116 units, even though they aren't currently selected, if their Recording check box is checked, the Log Server records their log events and keeps them in its database.

  • Page 121: Overview

    Overview In some cases, the Administrator may not want the KL9108 / KL9116 to be available via browser access. AP versions of the Windows Client and the Java Client are provided to enable direct access of the KL9108 / KL9116 without having to go through a browser.

  • Page 122: Starting Up

    KL9108 / KL9116 User Manual Starting Up To connect to the KL9108 / KL9116, go to the location on your hard disk that you saved the Windows Client program to, and double-click its icon (WinClient.exe) to bring up the Windows Client Connection Screen: Note: You must have DirectX 7.0 or higher installed on your computer.
  • Page 123 Lists status messages regarding the connection to the KL9108 / KL9116. Switch to Remote View Once contact with a KL9108 / KL9116 has been established, this button becomes active. Click it to switch and take over console control of the unit that is attached to the KL9108 / KL9116.
  • Page 124 KL9108 / KL9116 User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
  • Page 125 Config When you select Config, a screen similar to the one below appears: If Full Screen Mode is enabled (the check box is selected), the remote display fills the entire screen of your local monitor. If Full Screen Mode is not enabled (the check box is cleared), the remote display appears as a window on your desktop.

  • Page 126: Connecting

    3. Once contact with the KL9108 / KL9116 has been established, the Switch to Remote View button becomes active. Click it to connect to the KL9108 / KL9116 and take over console control of the unit that is connected to it.

  • Page 127: Operation

    Chapter 10. AP Operation Operation Once a connection to the KL9108 / KL9116 has been established, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 128: The Java Client

    Installation To install the Java Client on your computer, do the following: 1. Log into the KL9108 / KL9116 with your browser, and click the second Java Client button (the one with the arrow). A screen similar to the one below appears: 2.
  • Page 129 After you establish a connection, a Login dialog box appears: 4. Provide a valid Username and Password, and then click OK. Once the authentication procedure completes successfully, the KL9108 / KL9116 main page displays on your monitor. Chapter 10. AP Operation...

  • Page 130: Operation

    KL9108 / KL9116 User Manual Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java client. Refer back to page 87 for details.

  • Page 131: Troubleshooting

    Mouse and/or keyboard not responding due to improper mouse and/or keyboard reset. Sudden loss of network connection due to local reset of KL9108 / KL9116. Mouse Pointer Confusion The OSD display is intermittent when accessing an attached computer for which the display refresh rate is set to 56Hz.

  • Page 132: The Java Client

    KL9108 / KL9116. 2. Make sure to include the correct name of the Webpage when you specify the KL9108 / KL9116's IP address (see page 49). 3. Close the Java Client, reopen it, and try again. Pressing the Java doesn't support the Windows Menu key.

  • Page 133: Panel Array Mode

    The Windows Client Problem Windows Client won't connect to the KL9108 / KL9116. Remote mouse pointer is out of sync. Part of the remote window is off my monitor. The remote screen display is rotated 90 degrees.

  • Page 134: Sun Systems

    KL9108 / KL9116 User Manual Sun Systems Problem Video display problems with HDB-15 interface systems (e.g. Sun Blade 1000 servers). Video display problems with 13W3 interface systems (e.g. Sun Ultra servers).* * These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card's manual.

  • Page 135: Additional Mouse Synchronization Procedures

    Note: 1. These procedures are to be performed on the computers attached to the KL9108 / KL9116's ports - not on the computer you are using to access the KL9108 / KL9116.
  • Page 136 KL9108 / KL9116 User Manual Windows XP / Windows Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel → Printers and Other Hardware → Mouse → Pointer Options): Windows ME / Windows 95: Set the mouse speed to the middle position;...

  • Page 137: Specifications

    Scroll Lock Link 10/100 Mbps Emulation Keyboard/Mouse Video 17" LCD Remote KL9108 64 (via Cascade) 128 (via Cascade) OSD, Hotkey, Pushbutton 1 x HDB-15 Female (Blue) 1 x 6-pin Mini-DIN Female (Green) 8 x SPHD-15 Female 16 x SPHD-15 Female...
  • Page 138 KL9108 / KL9116 User Manual Function Scan Interval I/P Rating Power Consumption Environment Operating Temp. Storage Temp. Humidity Physical Housing Properties Weight Dimensions (L x W x H) KL9108 1 - 255 Seconds 100–240V AC, 50/60 Hz, 1A 120V/31W; 230V/39W 0–40°...

  • Page 139: Osd Factory Default Settings

    OSD Factory Default Settings The factory default settings are as follows: Setting OSD Hotkey Port ID Display Port ID Display Duration Scan / Skip Mode Scan Duration Screen Blanker Beeper Accessible Ports Default [Scroll Lock] [Scroll Lock] Port Number + Name 5 Seconds 10 Seconds 0 Minutes (disabled)

  • Page 140: Administrator Login Failure

    To clear the login information (and return all settings to their defaults), do the following: 1. Power off the KL9108 / KL9116 and remove the power cord from the power socket. 2. Remove the cover from the KL9108 / KL9116.

  • Page 141: Optional Rack Mounting

    Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68 A short bracket Easy-Installation rack mount kit for 57 A long bracket Easy-Installation rack mount kit for 68 To install the long bracket standard rack mount kit, simply replace the short L brackets on the standard rack mount kit with the long ones, and mount the switch according to the instructions that begin on page 13.
  • Page 142 KL9108 / KL9116 User Manual 2. Packing material has been inserted to protect the KL9108 / KL9116 during shipping. Slide the LCD module out until the packing material is visible. Remove the packing material before installing the unit, as shown in the diagram below.
  • Page 143 a) Screw the front flanges to the rack first. b) Slide the bars with the rear flanges toward the rack until the flanges make contact with the rack, then screw the rear flanges to the rack. 4. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way).
  • Page 144 KL9108 / KL9116 User Manual 5. Slide the rear attachment sliding brackets along the slide bars until they contact the rear of the switch, then use the screws supplied with this package to attach the bars to the rear of the switch (tighten the screws all the way).

  • Page 145: Dedicated Invocation Keys

    CS-9134 CS-9138 Note: The KL9108 / KL9116 OSD port list does not display ports for cascaded KVM switches. After accessing a port which cascades to one of the above KVM switches, invoke the OSD for that KVM switch to view its ports.

  • Page 146: Limited Warranty

    KL9108 / KL9116 User Manual Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.

  • Page 147: Index

    Adjust Video Java Client, 89 Windows Client, 76 Administration, 29 Administration Page, 39 Customization, 51 Date/Time, 55 General, 39 Network, 45 RADIUS, 46 Security, 49 Service Configuration, 43 User Management, 40 Administrator Login Failure, 124 ALTUSEN Information, xiv AP Operation Config, 109 Java Client, 112 Windows Client, 105...
  • Page 148 KL9108 / KL9116 User Manual OSD, 85 Hotkey Operation, 68, 94 Auto Scanning, 68 Hotkeys Windows Client, 74, 108 Installation Single Stage, 16 Invalid login, 58 IP Address, 39, 60 Configuring, 45 Java Client, 2, 112 Activating the OSD, 87...
  • Page 149 Naming ports, 34 Network Settings, 45 Opening the Console, 19 Operating Precautions, 22 Operation AP, 105 Activating in Java, 87 Activating in Windows, 63 Administration Page, 39, 65 Configuration Page, 37, 84 Factory Default Settings, 123 Hotkey, 85 Log Page, 38 Main Page, 31, 65 Toolbar, 66 Overview, 1...
  • Page 150 KL9108 / KL9116 User Manual Administration, 115 General operation, 115 Java Client, 116 Log Server, 116 Login Failure, 124 Panel Array Mode, 117 Sun Systems, 118 Windows Client, 117 Upgrading the Firmware, 56 User Management, 40 User Notice, iii Video Adjustment...

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