Troubleshooting - ATEN CS9134 User Manual

Troubleshooting

Symptom Possible Cause
Erratic Unit not receiving
behavior. enough power
under self powered
operation.
Pressing the The connection
Hotkeys gets from the selected
no response. port to the target
computer has been
broken, or the
computer is turned
OFF.
Improper keyboard
reset.
Improper Master
View reset.
Incorrectly keying
in the Port ID.
Mouse is not Improper mouse
responding. reset
Action
Use the Power Adapter that was supplied with
the unit to provide the necessary power.
Check the Online LED for the selected port. If it
is not lit:
1. Manually press one of the Select switches
to connect to a computer that is powered
ON.
2. Check the cables to make sure they are all
properly connected.
1. Reset the keyboard (and mouse) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the keyboard connector from the
Console Keyboard Port, then plug it back
in.
Turn off all Master View units and wait five
seconds before turning them back on.
See Powering Off and Restarting, page 16 for
details.
After invoking the Hotkey function (see
page 18), be sure to key in the Port ID and
press [Enter] within one second for each key.
1. Reset the mouse (and keyboard) by
simultaneously pressing Buttons 1 and 2 on
the First Stage unit for 3 seconds.
2. Unplug the mouse connector from the Con-
sole Mouse Port, then plug it back in.
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