Kenwood KDC-BT765HD Instruction Manual page 32

TROUBLESHOOTING
Symptom Remedy
• Make sure KENWOOD MUSIC PLAY APP is installed on
Cannot playback at
[BROWSE MODE]. the Android device. ( 7)
• Reconnect the Android device and select the appropriate
control mode. ( 8)
• If this does not solve the problem, the connected
Android device does not support [BROWSE MODE].
( 25)
• Switch off the developer options on the Android device.
"NO DEVICE" or
• Reconnect the Android device.
"READING" keeps
• If this does not solve the problem, the connected
flashing.
Android device does not support [BROWSE MODE].
( 25)
Playback is intermittent Turn off the power saving mode on the Android device.
or sound skips.
• Reconnect the Android device.
"ANDROID ERROR" /
• Restart the Android device.
"NA DEVICE"
"ADD ERROR" New station creation is unsuccessful.
"CHECK DEVICE" Check the Pandora application on your device.
"NO SKIPS" The skip limit has been reached.
"NO STATIONS" No stations are found.
"STATION LIMIT" The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"CONNECT ERROR" Communication is unstable.
"RATING ERROR" Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
"THUMBS N/A" Registration of thumbs up/thumbs down is not allowed.
"LICENSE ERROR" You try to access from a country which Pandora is not
deliverable.
28
Symptom Remedy
iHeartRadio station If "Explicit Content" in [Account Settings] is checked in
cannot be selected. the web version of iHeartRADIO, custom stations become
unavailable.
"NOT CONNECTED" Link to the application is impossible.
"CH LOCKED LOCK The selected channel is locked. Enter the correct pass code
CODE?" to unlock. ( 14)
"CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349
in the U.S.A. or 1-877-438-9677 in Canada to subscribe.
( 12)
"CH UNAVAIL" The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
"CHECK ANTENNA" Check that the antenna and its connection are in good
condition.
"CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
"NO SIGNAL" Make sure the antenna is mounted outside the vehicle.
"SUBSCRIPTION Your subscription is updated. Press the volume knob to
UPDATED – PRESS ENTER continue.
TO CONTINUE."
"CODE ERROR" Make sure you have entered the correct pass code. ( 14)
"NO CONTENT" There is insufficient content to start TuneScan.
"SCAN CANCEL" TuneScan has been aborted.