Table of Contents
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Table of Contents
Related Manuals for Fortinet FON-370i
Summary of Contents for Fortinet FON-370i
- Page 1 FortiFone™ User Guide for FON-370i...
- Page 2 Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet's internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate.
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Page 3: Table Of Contents
Contents Introduction....................... 1 Phone features......................1 Display layout......................2 Programmable keys ....................3 Installation......................4 Attaching the stand....................4 For desktop use ....................4 For wall mounting ....................4 Connecting the phone ..................... 5 Setting up the phone ....................6 For use as an internal extension ................ - Page 4 Time & date ....................11 Sound......................11 Advanced settings ................... 12 Accounts ....................12 Network...................... 12 Reboot ....................... 13 Reset factory ....................13 Set password ..................... 13 Set AES key ....................13 Auto provision .................... 14 Using the phone....................15 Receiving a call ......................
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Page 5: Introduction
Introduction This user guide includes information about configuring and using your FON-370i IP phone. Phone features • 3.7" display • 8 programmable keys with lights • 11 dedicated feature keys • Full duplex speakerphone • 2 gigabit ports allow you to share the network connection with your computer •... -
Page 6: Display Layout
Button Function Programmable keys — multicolored light keys that can be assigned to engage and monitor lines, extensions or queues. They can also be programmed as function and speed dial keys. Softkeys — softkeys change function based on the state of the phone. Volume control —... -
Page 7: Programmable Keys
Programmable keys Programmable keys assigned for line, extension or queue appearances will monitor the status of those resources. Indicator Pattern Status Line/extension/queue available Solid red Line/extension/queue in use Flashing green (slow) Line/extension/queue on hold Flashing red (slow) Do Not Disturb (DND) enabled Flashing green (fast) Line/extension is ringing You can perform the following actions with the programmable keys:... -
Page 8: Installation
Installation Attaching the stand For desktop use For wall mounting 1. Attach wall mount stand. 2. Mark and drill two 5/16" (7 mm) holes with a vertical separation of 2¾" (7 cm). 3. Insert plastic wall anchors (not included) into the holes. Insert and tighten two screws (not included), leaving about 1/8"... -
Page 9: Connecting The Phone
5. Remove the handset hook from the phone as shown below (a). Rotate the hook 180° and re-install (b). Connecting the phone 1. Connect the handset cord to the handset and the jack onthe phone. 2. Optionally connect an amplified headset to the jack. -
Page 10: Setting Up The Phone
Setting up the phone For use as an internal extension The phone supports plug and play installation and will automatically download its configuration from the FortiVoice system. The phone will display the extension number and name when it has registered. Phones that have not yet been configured in the FortiVoice system will display No Service and their MAC address will appear in the MAC selection list in the FortiVoice interface. -
Page 11: Personalizing Your Phone
Personalizing your phone How to navigate through menus To access the configuration menu: • Press the button. To select an item: • Use the arrow keys to select an item and then press the OK button. The bottom line of the display shows up to 4 softkey functions at a time. To return to a previous menu, press the Back softkey. -
Page 12: Configuration Overview
Configuration overview The phone supports the access and configuration of many parameters directly from the telephone’s User Interface. To access the configuration menu, press the button while the phone is not in use. The configuration menu consists of several submenus as listed below: •... -
Page 13: Deleting (Single Or All Entries)
Deleting (single or all entries) To delete a single entry: 1. Using the navigation keys, select an entry. 2. Press the Delete softkey. To delete all entries: 1. Press the Option softkey. 2. Select Delete All. Press OK. Phone Book The phone supports up to 1000 contacts. -
Page 14: Searching A Contact
2. Enter part of a number or name to search for. 3. Press OK or the OK softkey. Features Programmable keys The FON-370i has 8 programmable keys that can be assigned to various functions. Please refer to the FortiVoice Admin Guide for information about configuring programmable keys. -
Page 15: Contrast
2. Set if and when the backlight will be disabled: • 15 seconds • 30 seconds • 60 seconds • 120 seconds • 300 seconds • 600 seconds • 1800 seconds • Always on • Always off Contrast The contrast level of the display can be set between 1 to 10. Settings Basic settings Language... -
Page 16: Advanced Settings
Advanced settings The default password to enter the advanced settings is 23646. Accounts The Accounts section contains parameters to allow the phone to register to a SIP server or PBX. Contact your administrator before proceeding. The following fields can be configured: •... -
Page 17: Reboot
VLAN This section allows you to configure VLAN tags in accordance with IEEE 802.1 standards on the WAN and/or PC connections. To configure VLAN: 1. Select WAN Port or PC Port. Press OK. 2. Set VLAN Status to Enable. 3. Enter a VID Number. This is the VLAN tag identification number. 4. -
Page 18: Auto Provision
Auto provision The phone supports plug and play installation and will automatically download its configuration from the FortiVoice system. This section will allow you to specify an address of a configuration server. By default, the phone will populate the URL field if it discovers a FortiVoice system on the LAN. -
Page 19: Using The Phone
Using the phone Receiving a call When you receive a call, the phone rings while the screen displays the incoming call information and the associated extension button flashes. To answer an incoming call: • Lift the handset. You may press the button, line button or the Answer softkey to activate the speakerphone. -
Page 20: Putting A Call On Hold
Putting a call on hold When placing a call on hold, the held party cannot hear you and you will not hear the held party. The held party will hear MOH (Music On Hold), if configured with the phone system. While a call is on hold, you can answer or place other calls and can toggle between held calls on the same dedicated extension key. -
Page 21: 3-Party Conference
3-party conference The phone supports conferencing with two other parties. There are 2 methods for setting up a conference. Method 1: Setting up a conference call 1. Place the first call. 2. Press the Conf softkey to place the first call on hold and get dial tone. 3. -
Page 22: Dnd (Do Not Disturb)
DND (Do Not Disturb) When the DND (Do Not Disturb) feature is activated, the phone will not notify you of an incoming call thus allowing you to work without interruptions from incoming calls. Calls will be routed according to the settings programmed for your extension or service. To activate DND: •... -
Page 23: Hotline
Hotline With Hotline operation configured, the phone automatically calls the defined destination when you take the handset off-hook or press the button. Using the phone Page 19 FortiFone User Guide... -
Page 24: Troubleshooting
Pressing the OK button on the phone provides the means to quickly view the network parameters (IP address, default gateway address, and subnet-mask), registration status of phone, MAC address and firmware version. This information may be useful if calling Fortinet Support. -
Page 25: Character Table To Dial Pad Mode
Character table to dial pad mode Dial Pad Mode Digit . , ? ! | @ ’ _ ( ) : ; & . , ? ! | @ ’ _ ( ) : ; & / % * # / + < = > “ / % * # / + <... -
Page 26: Warranty
Warranty This phone is covered by a one-year hardware warranty against manufacturing defects as set forth in the EULA. www.fortivoice.com/support For warranty service: • In North America, please call 1-866-648-4638 for further information. • Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any.