Canon MG3500 Series Troubleshooting Manual page 51

1. Roll up the paper in the opposite direction to the paper curl as shown below.
2. Check that the paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on the media type, the paper may be smudged or may not be fed properly even if it is not
curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1
inch / 3 mm (B) in height before printing. This may improve the print result.
(C) Printing side
We recommend printing paper that has been curled outward one sheet at a time.
Adjust the setting to prevent paper abrasion.
Check4
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the loaded
paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine
to prevent paper abrasion by using the operation panel or the computer.
Print speed may be reduced if you apply the setting to prevent paper abrasion setting.
* Readjust the setting not to prevent paper abrasion once printing is complete. If not, this setting remains
enabled for all subsequent print jobs.
• To set by using the operation panel
Press and hold the Stop button until the Alarm lamp flashes 11 times, release the button, then press the
Color button to enable the Prevent paper abrasion function.
To disable the Prevent paper abrasion function, press and hold the Stop button until the Alarm lamp
flashes 11 times, release the button, then press the Black button.
• To set by using your computer
Open the printer driver setup window, and in Custom Settings in the Maintenance sheet, select the
Prevent paper abrasion check box, and then click OK.
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.
If the intensity is set high, reduce the intensity setting and try printing again.
Check5
51