A Message Is Displayed - Canon MG3500 Series Troubleshooting Manual

A Message Is Displayed

This section describes some of the errors or messages.
Note
• A Support Code (error number) is displayed on the computer for some error or message. For details on
errors with Support Codes, refer to
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding the Power Cord Being Unplugged Is Displayed
Writing Error/Output Error/Communication Error
Other Error Messages
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
Error Regarding Automatic Duplex Printing Is Displayed
See Cannot Print Properly with Automatic Duplex Printing
Check
appropriate action.
Error Regarding the Power Cord Being Unplugged Is Displayed
The power cord may have been unplugged while the machine was still on.
Check the error message that appears on the computer, then click OK.
The machine starts printing.
See Notice for Unplugging the Power Cord for unplugging the power cord.
Writing Error/Output Error/Communication Error
If the ON lamp is off, make sure that the power plug is plugged in, then turn
Check1
the machine on.
While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit.
Make sure that the printer port is configured appropriately in the printer driver.
Check2
* In the following instructions, "XXX" signifies your machine's name.
1. Log on as a user account with administrator privilege.
2. Select items as shown below.
• In Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound
> Devices and Printers.
• In Windows 7, select Devices and Printers from the Start menu.
• In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
3. Open the properties of printer driver for the machine.
Support Code List.
96
and take the