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KX-VC300/KX-VC600: Software File Version 3.01 or later
In this manual, the suffix of each model number (e.g., KX-VC600 CN ) is omitted unless necessary.
Installation Manual
HD Visual Communication Unit
Model No.
KX-VC300CN
KX-VC600CN
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Table of Contents
Related Manuals for Panasonic KX-VC300CN
Summary of Contents for Panasonic KX-VC300CN
- Page 1 KX-VC300CN Model No. KX-VC600CN Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 3.01 or later In this manual, the suffix of each model number (e.g., KX-VC600 CN ) is omitted unless necessary.
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Page 2: Feature Highlights
Introduction Introduction Feature Highlights Simple Installation If you have a network connection and an HDMI-compatible display, you can simply connect these, along with the Boundary Microphone (proprietary cable included) and video camera, to the unit using 2 HDMI cables and 1 LAN cable. - Page 3 Connection to non-Panasonic Video Conference Systems You can connect to a non-Panasonic video conference system and have a 2-party video conference call. For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer. MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties.
- Page 4 Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
- Page 5 Introduction Miscellaneous About the Screen Shots and Illustrations in this Manual The screen shots, illustrations and descriptions in this manual are based on using the KX-VC600. If you are using the KX-VC300, please note that some displayed features will not be available for your model. Copyright The software used in this product uses source code from Radvision Ltd.
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Page 6: Table Of Contents
Table of Contents Table of Contents 1 For Your Safety ..................7 2 Before Operation ..................11 Notes about Operation ....................11 Data Security ........................12 Privacy and Right of Publicity ..................12 3 Included and Optional Accessories .............13 Accessory Information ....................13 Optional Accessories .....................14 4 Part Names and Usage ................15 Main Unit (Front) ......................15 Main Unit (Back) ......................16... -
Page 7: For Your Safety
1 For Your Safety 1 For Your Safety WARNING To prevent personal injury and/or damage to property, General be sure to observe the following safety precautions. Follow all warnings and instructions The following symbols classify and describe the marked on the unit. level of hazard and injury caused when this unit is operated or handled improperly. - Page 8 1 For Your Safety Do not attempt to repair the power cord, Unplug the unit from the AC outlet and plug, or AC adaptor. If the power cord or have it serviced by qualified service plug is damaged or frayed, contact an personnel in the following cases: authorised service representative for a If the unit does not operate...
- Page 9 1 For Your Safety Do not charge, short, heat, break or CAUTION throw in a fire, as it may result in the battery leaking, generating heat, or bursting. Power Do not connect the positive terminal and When the unit is not used over an the negative terminal of the battery to extended period of time, take the each other with any metal object (such...
- Page 10 1 For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.
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Page 11: Before Operation
2 Before Operation 2 Before Operation Keep the device at least 10 cm away from all walls. If placed against a wall, the device may not be able to ventilate properly, which may lead to a system 2.1 Notes about malfunction due to overheating. -
Page 12: Data Security
By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device. -
Page 13: Included And Optional Accessories
3 Included and Optional Accessories 3 Included and Optional Accessories 3.1 Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Remote control (Part No.: N2QAYB000674) Batteries (R6 [AA] dry cell) Installation Manual... -
Page 14: Optional Accessories
3 Included and Optional Accessories 3.2 Optional Accessories The following accessory can be bought separately: Boundary Microphone Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m) Cable length: approx. 7 m) Model No.: KX-VCA002 Model No.: KX-VCA001 Activation Key... -
Page 15: Part Names And Usage
4 Part Names and Usage 4 Part Names and Usage 4.1 Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. -
Page 16: Main Unit (Back)
4 Part Names and Usage 4.2 Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal (Page 37) Used to connect a computer for maintenance. MIC (Digital) jack (KX-VC600 only) (Page 20) Used to connect the Digital Boundary Microphone (optional) (Page 14). MIC (Analog) jack (Page 20) Used to connect the Analogue Boundary Microphone (optional) (Page 14). -
Page 17: Remote Control
4 Part Names and Usage Status Position Colour Right Amber (flashing) Data is being transmitted USB jack (Page 35) Used to connect a USB memory device for saving the operation log and for updating the software. RGB terminal (Page 25) Used to connect a computer for sending screens to participants. - Page 18 4 Part Names and Usage Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only. Press to show the sub video camera’s images on your and the other party’s display during a video conference call.
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Page 19: Connection And Preparation
5 Connection and Preparation 5 Connection and speaker/display [without an HDMI terminal and with speakers]): Preparation RCA plug Network Environment 5.1 Device and Network The unit can be used over an intranet. The following is an example of network layout. Connection Video camera In addition to the unit, you will need a video camera, a... -
Page 20: Connecting The Unit
(Page 26). Since Notice sound signals are not transmitted when • Panasonic assumes no responsibility for using a component cable, connect an injuries or property damage resulting from amplifier/active speaker (Page 25), or use failures arising out of improper installation or the display’s speakers (Page 26). - Page 21 5 Connection and Preparation System Layout Examples Connect to the network. • Connect a switching hub to the LAN jack on the Display and Main Video Camera back of the unit using a category 5 or greater Place the display and main video camera at the same LAN cable (F).
- Page 22 5 Connection and Preparation • Layout examples (a regular room) Do not connect more than 4 Digital Boundary (the grey circle indicates the microphone’s range): Microphones. Doing so will cause all Digital Boundary Microphones to stop working. If an Analogue Boundary Microphone is also connected, all audio input from the Analogue Boundary Microphone will also stop working.
- Page 23 5 Connection and Preparation Noise A quiet A regular A noisy level/ room room room Micro– phone dBsplA) dBsplA) dBsplA) Display Microphone Microphone approx. approx. approx. 1.5 m Layout examples (a regular room) (the grey circle indicates the microphone’s range): Microphone Microphone Display...
- Page 24 5 Connection and Preparation Sub Video Camera Connection • If a general-purpose microphone and a headset are connected at the same time, audio from This section describes how to connect a sub video both sources is picked up. camera. You can transmit images taken with the sub •...
- Page 25 5 Connection and Preparation Computer Connection Amplifier/Active Speaker Connection This section describes how to connect a computer. Connecting a computer allows you to show the This section describes how to connect an amplifier/ computer screen’s images on the display and transmit active speaker.
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Page 26: Preparing The Unit
5 Connection and Preparation Connecting the Display with a 5.3 Preparing the Unit Component Cable Turning on the Power If your display does not have an HDMI terminal, use a component cable for connection. Note • Confirm that the power of all peripheral devices (e.g., display, main video camera) is on. -
Page 27: Preparing Remote Control
5 Connection and Preparation 5.4 Preparing Remote Control Inserting Batteries Open the cover. Insert the included batteries (R6 [AA] dry cell), minus side first, then close the cover. Installation Manual... -
Page 28: Settings And Confirmation
6 Settings and Confirmation 6 Settings and Confirmation 6.1 Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. - Page 29 6 Settings and Confirmation Table 2 English Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
- Page 30 6 Settings and Confirmation Table 3 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode アイウエオァ ィ ゥ ェ ォ カキクケコ A B C a b c 2 a b c A B C 2 サシスセソ...
- Page 31 6 Settings and Confirmation Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B]: (When Chinese is selected) Latin mode ® number mode (When English is selected) Latin mode ®...
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Page 32: Initial Settings
6 Settings and Confirmation 6.2 Initial Settings Select the item using [ ], then input information. • Enter the year (4 digits), month (1–2 digits), day After turning the unit on, you need to set the language, (1–2 digits), time (24 hour display), and select device name, date and time, and network settings. - Page 33 6 Settings and Confirmation Note • Even if you have selected "Auto", you still may not be able to acquire an IP address due to problems such as network congestion. In this case, "Address is not assigned" is displayed in the upper right of the Home screen.
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Page 34: Displaying The Connection Status
6 Settings and Confirmation 6.3 Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected. -
Page 35: Software Update With A Usb Memory Device
6 Settings and Confirmation 6.4 Software Update with Press [ ] three times. • The fourth page is displayed. a USB Memory Device Use [ ] to select "Admin login" and press [Enter]. Note • The login screen is displayed. •... - Page 36 6 Settings and Confirmation The message displayed before the first restart Use [ ] to select "Software update" and press [Enter]. • The software update screen is displayed. The message displayed before the second restart Use [ ] to select "Software updates" and press [Enter].
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Page 37: System Settings
6 Settings and Confirmation 6.5 System Settings Terminal parameters Value Parity Operating Environment none (parity bits) Operating System Stop 1 bit • Windows XP (X86/X64) Home/Professional SP2 or (stop bits) later Flow control none • Windows 7 (X86/X64) Ultimate/Professional/Home Premium Compatible Web Browsers/Operating Systems Enter the login user name, then press [Enter]. -
Page 38: Changing The Settings
6 Settings and Confirmation 6.5.2 Changing the Settings You can change the following settings by entering terminal emulator commands. Setting Command Value Default maximum defaultiprate Set an upper limit of the maximum bandwidth that can bandwidth be set by customers. Log in to the terminal emulator, enter "service stop", and then press [Enter]. - Page 39 6 Settings and Confirmation Setting Command Value Login password passwd Set the login password. Log in to the terminal emulator, enter "service stop", and then press [Enter]. Enter "passwd set XXXX", then press [Enter]. • For XXXX, enter a string between 4–15 characters.
- Page 40 6 Settings and Confirmation Setting Command Value Web port status setting httpenable Set the permanent status of the Web port to open or closed. The default setting is "0" (the Web port is closed). Log in to the terminal emulator, enter "service stop", and then press [Enter].
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Page 41: Adding To The Contact List
6 Settings and Confirmation 6.5.3 Adding to the Contact List Start a Web browser, then enter the IP address of the unit in the URL field. This section describes how to download, edit and • upload contact list data. An authentication screen is displayed. Example of Contact List Data Enter the login user name and login password. -
Page 42: Entering The Device Name
6 Settings and Confirmation • 6.5.4 Entering the Device Name You cannot use a contact list whose version is older than 1.03 (not including 1.03). The version of the contact list is displayed in the When entering data apart from that which can be <AddressVersion>... -
Page 43: Remote Access Settings
6 Settings and Confirmation 6.6 Remote Access Enter the login user name and login password. • The login user name is "admin" and the default Settings password is "HDVC_admin". • The Language Selection screen is displayed. It is possible to change the settings of the unit from a separate location via remote access using an intranet. -
Page 44: Updating The Contact List
6 Settings and Confirmation • Note If [majorAlarm] or [fatal] is displayed, follow the procedure below to restart the system, • Make sure you do not access any Web sites then perform the settings again. while performing settings on the System Click [Back] on the Web browser. -
Page 45: After Installation
Network test to check your network connection – Self diagnosis to check image and sound You can also confirm the connection by making a video conference call to the Panasonic HD Visual Communication test site. Follow the steps below to check the settings and connection:... - Page 46 The self diagnosis screen is displayed with the the Panasonic HD Visual dialogue box. Communication Test Site You can make a video conference call to the Panasonic HD Visual Communication test site by entering the IP address using the remote control. Press [Menu].
- Page 47 7 After Installation Press [Start] to start the video conference call. • You can also start the video conference call by pressing [Enter]. When you want to end the video conference call, press [End]. • The Home screen is displayed. Installation Manual...
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Page 48: Adjusting Conditions In Call Environment
7 After Installation 7.2 Adjusting Conditions in Call Environment For optimum performance, it may be necessary to make the following adjustments. Adjusting the Image Quality of the Video Camera Follow the procedure below to adjust the image quality of the video camera. Note •... -
Page 49: Troubleshooting
Set the display to show images at full screen. For detailed procedure, properly. read the instruction manual for the display. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. →... - Page 50 Cause and Solution The aspect ratio of the image • When connecting to an MCU or non-Panasonic video conference is not correct. system, the aspect ratio of the image displayed on the other party’s device may not be displayed correctly, depending on the device used.
- Page 51 • The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. Installation Manual...
- Page 52 → If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same.
- Page 53 1.5 Mbps or higher. For details, refer to the User Manual. → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.
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Page 54: Audio
8 Troubleshooting Problem Cause and Solution The computer or sub video • Cables or cords may not be connected properly. camera’s video is not → Make sure all connections to the unit are correct (Page 25). On the displayed. Home screen, press [PC] or [Camera Sub] and then check the computer’s screen or sub video camera’s image. - Page 55 8 Troubleshooting Problem Cause and Solution The sound cuts out. • You are too far from a microphone. → Speak close to a microphone. • The microphone or the unit is being moved during a video conference call. → Do not move the unit or the microphone during a video conference call. •...
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Page 56: System Settings
8 Troubleshooting Problem Cause and Solution The orientation of the image • The speakers are not properly positioned. and sound do not match (the → Check that the speakers are properly positioned and the left/right wiring voice of a person on a side of is correct (Page 25). -
Page 57: If These Messages Appear
8 Troubleshooting 8.4 If These Messages Appear Message Cause and Solution Unable to connect to network. • The switching hub or the LAN cable is not connected correctly to the (XXXX XXXX) unit, and therefore you cannot make a video conference call. The following table explains the error codes: Note •... -
Page 58: Specifications
9 Specifications 9 Specifications Main Unit Dimensions (Width ´ Depth ´ Height) Approx. 320 mm ´ approx. 230 mm ´ approx. 60 mm Weight Approx. 2.0 kg Power Input AC 100–240 V, 1.2–0.6 A, 50/60 Hz DC Power Input DC 16 V, 2.5 A Power Consumption Maximum: approx. - Page 59 Number of Parties in a Call (including Up to 4 parties one’s own site) Up to 2 parties (For connections to non-Panasonic video conference systems or for using H.323) 5 parties or more (For connections to an MCU) Alternative Video Sources...
- Page 60 9 Specifications Remote Control Operational Range Angular range: approx. 20° on each side, total 40° (when distance is 3 m) Digital Boundary Microphone (Optional Accessory) Diametre 120 mm ´ 25 mm Dimensions Power Input Supplied from main unit via proprietary cable Weight Approx.
- Page 61 9 Specifications Analogue Boundary Microphone (Optional Accessory) Operating Humidity 10 %–90 % (non-condensing) Standard Pickup Range Radius approx. 1.5 m, 300° Maximum Pickup Range Radius approx. 2 m, 300° Sound Pickup Method Stereo/Monaural Unidirectional ECM microphone parts ´ 2 Microphone Unit Bandwidth 200 Hz–10 kHz Maximum Input Sound Pressure...
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Page 62: Index
Connection Remote Access Amplifier/Active Speaker USB Memory Device Computer 25, 37 Sub Video Camera Connection to an MCU Connection to Non-Panasonic Video Conference Web Browser Systems Contact List Date/Time Settings Device Connection Device Name Settings Displaying the Connection Status Entering the Device Name... - Page 63 Notes Installation Manual...
- Page 64 Web Site: http://www.panasonic.net/ Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.