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1. Configuring your thermal ticket printer
1.1. Dymo LabelWriter series printer set up
1.2. Star TSP series printer set up
1.3. Citizen CL series printer setup
2. Configuring the print server software
Introduction
The TicketSource thermal ticket print server is a companion product to the TicketSource service.
The easy-to-use software provides functionality for printing thermal tickets booked using the TicketSource website directly
to a thermal ticket printer connected to your computer.
The TicketSource thermal ticket print server is designed to operate on systems running Microsoft Windows 7, Windows 8 or
Windows 10 and requires an available Internet connection when in use.
Before you start
Before installing the TicketSource thermal ticket print server, you will need to install and configure your thermal ticket
printer and its printer driver to be used with the print server, as per the manufacturer's instructions.
Please note that due to the nature and wide of variety of thermal ticket printers available, we are unable to provide technical
support on individual thermal printer installations. You can test your thermal ticket printer's successful installation by using
the "Print Test Page" option in the Printer dialog of the Windows Control Panel.
THERMAL TICKET PRINT SERVER
USER MANUAL
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Related Manuals for Dymo LabelWriter 300 series
Summary of Contents for Dymo LabelWriter 300 series
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Page 1: Before You Start
THERMAL TICKET PRINT SERVER USER MANUAL 1. Configuring your thermal ticket printer 1.1. Dymo LabelWriter series printer set up 1.2. Star TSP series printer set up 1.3. Citizen CL series printer setup 2. Configuring the print server software Introduction The TicketSource thermal ticket print server is a companion product to the TicketSource service. - Page 2 9 Carefully lower the top cover. Configuring the printer Please ensure you have installed the DYMO LabelWriter printer driver from the CD supplied with the printer and then connected the printer to your computer before following the configuration steps below...
- Page 3 THERMAL TICKET PRINT SERVER Star TSP series printer set up The Star TSP series set up instructions cover the TSP-700 receipt printer. Place the receipt roll inside your Star TSP-700 receipt printer and feed a small section of the receiptroll out of the printer. Close the printer lid. Configuring the printer Please ensure you have installed the Star TSP printer driver before following the configuration steps below...
- Page 4 THERMAL TICKET PRINT SERVER Citizen CL series printer set up The Citizen CL series set up instructions cover the CL-P521, CL-S521 and CL-S531 thermal ticket printers. If you’re having difficulties installing the Windows printer driver for the Citizen CL series printer then the latest driver can be downloaded and installed from: http://www.seagullscientific.com/drivers/citizen-windows-printer-drivers.aspx The Citizen CL series thermal ticket printers are usually shipped with the feed sensor set to ‘transparent’...
- Page 5 THERMAL TICKET PRINT SERVER Citizen CL series printer set up Install the Citizen CLP-521 / CLS-521 Windows printer driver before following the configuration steps below... (Please note: the stock dimensions detailed below relate to unbranded thermal ticket stock supplied by TicketSource. If you are using your own thermal ticket stock, you will need to measure and provide its dimensions accordingly) Ÿ...
- Page 6 THERMAL TICKET PRINT SERVER Citizen CL series printer set up Step 5 for TicketSource-branded thermal ticket stock - Step 5 for Unbranded thermal ticket stock - setting the ticket setting the ticket cutter: Set the Start Offset to “0.0mm” and cutter: Set the Start Offset to “0.0mm”...
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Page 7: Getting Started
THERMAL TICKET PRINT SERVER Configuring the print server software Getting Started Ÿ log in to your TicketSource account on the TicketSource website, Ÿ select the “Settings” menu and click the “Tickets” menu option (figure 1) Figure 1: Ticket settings Ÿ click the “Thermal Ticket Settings”... - Page 8 THERMAL TICKET PRINT SERVER Configuring the print server software Installing the TicketSource Thermal Ticket Print Server Ÿ download the TicketSource thermal ticket print server installer by clicking the link “Download Thermal Ticket Print Server Software” (figure 5) Ÿ after downloading the TicketSource thermal ticket print server installer (setup_printServer.exe), locate the file on your computer and double-click it to start the installation (figure 6) Ÿ...
- Page 9 THERMAL TICKET PRINT SERVER Configuring the print server software Figure 8: Connection Settings Ÿ enter the Printer ID that you noted down earlier, Ÿ click “Apply Changes”, Ÿ the TicketSource thermal ticket printer server will establish a link to your TicketSource account (figures 9 and 10) Figure 10: System tray icon - link established Figure 9: Connection Settings - link established...
- Page 10 THERMAL TICKET PRINT SERVER Configuring the print server software Further configuration settings are available under the “General Preferences” and “Update Checker” options. Click “Close” to close the configuration window. The TicketSource thermal ticket print server will continue to run in the background on your computer with the icon displayed in your system tray.
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Page 11: Frequently Asked Questions
THERMAL TICKET PRINT SERVER Configuring the print server software Ÿ choose an existing printer from one of your other TicketSource accounts (figure 15) Ÿ click “save changes”. Figure 15: Add existing Printer Frequently asked questions Q. Do I need an internet connection when using the TicketSource thermal ticket print server to print thermal tickets? A.