Samsung RF263 Series Repair Manual

Samsung RF263 Series Repair Manual

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HA Repair Guide
Refrigerator
AW1(12)-RF263*
- 1/65 -

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Questions and answers

Sharon Beebe
May 3, 2025

I need to replace the bottom ice tray sensor.

1 comments:
Mr. Anderson
May 17, 2025

To replace the bottom ice tray sensor in a Samsung RF263 Series refrigerator, follow these steps:

1. Disassemble the FF-Ice Room Cover to access the sensor.

2. Inspect the Yellow Connector:
- Check Pin No.3 (YEL) and Pin No.4 (YEL) for proper contact and switching.
- Measure resistance between the two pins; normal range is 3–40 kΩ.

3. Check for Wire Open Conditions:
- Inspect the wire from Connector No.3 (YEL) to Main PBA CN78 No.10 (ORG).
- Inspect the wire from Connector No.4 (YEL) to Main PBA CN78 No.12 (Sky Blue).

4. If failure is found (open or abnormal resistance):
- Replace the ice maker connector or sensor as required.

5. After replacing, inspect the main PBA to confirm normal operation.

This answer is automatically generated

Diane Simons
June 11, 2025

Refrigerator is not cooling Freezer is. No codes showing

User image 6849b1e3ad44b
Sharon Beebe
May 3, 2025

I would like to buy the actual repair manual for my Samsung Model RF 263TEAEWW

Marshall
April 13, 2025

The ice tray came off in the freezer. How do I put it back on?

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Summary of Contents for Samsung RF263 Series

  • Page 1 HA Repair Guide Refrigerator AW1(12)-RF263* - 1/65 -...
  • Page 2 AW1(12)PJT Repair Guide [ RF263* ] • NO Ice / Dispensing problem No Ice • Not Enough Ice • No Water / Water Dripping No Water • Water Leak Defrost • Evaporator Frost Buildup • Water Hose Noise Noise • Unit Noise •...
  • Page 3: No Ice Repair Distribution Diagram

    ● Ice #1. Symptom : No Ice Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※  Check the Display as “ICE off” Block Reason Step Check-1 Check-2 Code Wire  Inspect Display Water Display Issue Panel- Main Harness...
  • Page 4 Tip 1-1. Inspect Display “Ice Type / Water” selecting Check the “Ice Type/Water” Key selecting operation. Check Point Step 1 ① Check for “Child Lock” icon ② Check “Ice Type/Water” Key. - If it is normal Inspect “Tip 1-2” - If it is abnormal Inspect Step 2 Step 2 ①...
  • Page 5: Inspect Dispenser Lever S/W Operation

    Tip 1-2. Inspect Lever S/W & Auger Motor S/W operation Check Point Inspect the Dispenser Lever S/W operation. Step 1 ① Push the DISPENSER LEVER to check Auger Motor rotating sound. Auger motor is in the Ice Room. - If No operation sound, go to Step 2 inspection - If operation sound, go to Step 4 inspection...
  • Page 6 Step 3 (COVER ICE ROUTE S/W failure) ① When COVER open as failure of operation ② Inspect the CONNECTOR OPEN ③ Inspect the MOTOR S/W TOUCH failure - Rotate continuously when both 2 S/W are not pushed ④ Inspect BLUE / WHITE S/W exchanging ⑤...
  • Page 7 Tip 1-3. Inspect ASSY Auger Motor operation Check Point Inspect the Auger Motor . Step 1 ① Remove the Ice bucket in ice room ① Remove 2 screws as shown ② Remove the ice maker after pulling the cooling pipe which is in the bottom of ice maker.
  • Page 8 Tip 2-1. Inspect water connection/supplying Check Point Inspect Water supplying failure ※ Before first use and after filter replacement, dispense water for 3 min Step 1 ① Select Water, then check the water dispensing when pressing lever. - When there is no water dispensing Check Step 2 - When the water is dispensing...
  • Page 9 Tip 2-2. Inspect Ice Full sensing failure Check Point Inspect ice maker Water supply problem Step 1 ① Check the ICE Bucket for the presence of ice. ② If no ice, Enter After PANEL PBA “Energy Saver”+”Alarm” Key and touch LED Blink “Fridge”...
  • Page 10 Tip 2-3. Inspect the Ice Valve operation Check Point Inspect ICE MAKER Water supply problem Step 1 ① After disassemble the Ice Bucket and ice maker Right side button on ice maker turns on for 2 sec ① Takes Max “6 Min” (including Heating time) - When the water does not come...
  • Page 11 ● Inspect self- diagnosis test (※ Must select “Power Freeze” first) ※ Fan Motor indicates failure in On condition . Touch the Display “Energy Saver”+Alarm” Key at the same time for 8 sec. - After blink All LEDs, touch it until the “chime” occurs - Self diagnosis test is normal ...
  • Page 12 Display (Image) Error Item Measure IMAGE ① FZ-Fan Motor FG NG FZ-Fan Motor ② Wire Open Check ① FF-Fan Motor FG NG FF-Fan Motor ② Wire Open Check ① C-Fan Motor FG NG C-Fan Motor ② Wire Open Check ① FZ-Defrost Heater open ②...
  • Page 13 Defrost Cooling Display (Image) Error Item Measure IMAGE FF-Ice Room ① FZ-Fan Motor FG NG DC Heater ② Wire Open Check Comp Starting ① Initial re-operation-rest Failure 7min. ② COMP U.V.W상 SHORT ③ IPM PIN SHORT Inverter PBA ④ INVERTER PBA failure IPM Fault ①...
  • Page 14 26 E • Freezing ICE MAKER • Freezing SENSOR FUNCTION 27 E • PANTRY DAMPER DC • Cooling SENSOR HEATER 33 E • Freezing defrost • FZ-ICE PIPE HEATER SENSOR 39 E • FF-ICE MAKER • Cooling defrost FUNCTION SENSOR 40 E •...
  • Page 15 Back to List  Error-code : FZ-Room Sensor Error Block ① Disassemble the FZ-Room BOX ② After disassemble the Sensor Cover and inspect the Wire Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑...
  • Page 16 Back to List  Error-code : FF-Room Sensor Error Block ① Disassemble the FF-Room EVAP COVER ② Inspect the BLUE CONNECTOR(2-WIRE) ③ Measure Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑ ...
  • Page 17 Back to List  Error-code : FZ-Defrost Sensor Error Block ① After disassemble the EVAP COVER and inspect Wire Open ② Measure the Liner CONNECTOR DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR Main PBA ①...
  • Page 18 Back to List  Error-code : FF-Defrost Sensor Error Block ① Disassemble the FF-Room EVAP COVER ② Inspect the YELLOW CONNECTOR(2-WIRE) Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR ①...
  • Page 19 Back to List  Error-code : Ambient- Sensor Error Block ① Disassemble the FF-DOOR L UPP COVER ② Inspect the WHITE WIRE Open ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑ ...
  • Page 20 Back to List  Error-code : Pantry Sensor Error Block ① Disassemble the VEG BOX and Pantry ② Inspect the Yellow 2-WIRE CONNECTOR ③ Measure the Main PBA DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑  Inspect the bottom WIRE CONNECTOR ①...
  • Page 21 Back to List  Error-code : Ice Maker(FZ) Sensor Error Block ① Disassemble the BOX ② Inspect the Ice Maker Bottom Sensor / Wire OPEN ③ Measure Main PBA CN90 No.8+No.9 DC voltage - Normal : DC 1.2V(100℉) ~ 4.0V(-13℉) - Failure : DC 1.3V ↓,4V↑...
  • Page 22 Back to List  Error-code : 13 E Humidity - Sensor Error Block ① Disassemble the FF-L DOOR UPP COVER ② Inspect the CONNECTOR OPEN ③ Measure Main PBA CN30 No.1+No.3 DC voltage - Normal : DC 1.0V(10%) ~ 3.8V(90%) - Failure : DC 1.0V ↓, 4V↑...
  • Page 23 Back to List  Error-code : 14 E Ice Maker(FF)-Sensor Block Ice Room ① Disassemble the FF-Ice Room Cover ② Inspect Disassemble the Yellow CONNECTOR No.1(GRY)+6(BRN) Pin contact/switching ③ Normal when measure resistance : 3~40KΩ  Inspect bottom WIRE ∞ “...
  • Page 24 Back to List  Error-code : 15 E Ice Room Sensor Error Block Ice Room ① Disassemble the FF-Ice Room Cover ② Inspect Yellow CONNECTOR disassembly No.3(YEL)+No.4(YEL) Pin contact/switching ③ Normal when measure resistance : 3~40KΩ  Inspect the bottom WIRE ∞...
  • Page 25 Back to List  Error-code : 21 E FZ-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect the FZ Room Fan 3: F G (YEL) - Inspect Contact CONNECTOR No.1~3 Pin/ Switching ② Inspect the Fan Motor FG output: When Main PBA CN76 No.7(BRN)+No.1(GRY) Fan rotate Normal : DC 2~4V...
  • Page 26 Back to List  Error-code : 22 E FF-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect the FF Room Fan 3: F G (YEL) - Contact CONNECTOR No.1~3 Pin/ switching ② Inspect Fan Motor FG output : When Main PBA CN76 No.8(RED)+No.1(GRY) Fan rotate Normal : DC 2~4V...
  • Page 27 Back to List  Error-code : 23 E C-Fan Motor FG SIGNAL ERROR Block 1: GND(BLK) 2: VCC(RED) ① Inspect UNIT COMP C-Fan 3: F G (YEL) - Inspect CONNECTOR No.1~3 Pin contact/switching ② Inspect Fan Motor FG output : Main PBA CN76 No.9(BLU)+1(GRY) when Fan rotate Normal : DC 2~4V...
  • Page 28 Back to List  Error-code : 24 E FZ-Defrost Function Error Block ① Inspect BIMETAL (RED+BLK) Open  Part replacement - Normal: 0Ω, Failure: OPEN ② Measure Heater inspection resistance  Replace the Heater - Normal : 50~72Ω, - Failure : Open & 0 Ω ③...
  • Page 29 Back to List  Error-code : 25 E FF-Defrost FUNCITON Error Block ① Inspect the BIMETAL (RED+BLK) Open Part replacement - Normal: 0Ω, Failure: OPEN ② Measure Heater inspection resistance Replace Heater - Normal : 90~115Ω, - Failure : Open & 0 Ω ③...
  • Page 30 Back to List  Error-code : 26 E Ice Maker(FZ) Function Error Block Test Button ①GND②HALL IC ③VCC④Test S/W ICE SENSOR ⑤⑥SENSOR ① Inspect Twist with pushing Test button with is in the bottom of ice maker for 2 sec - Normal : Water supplies after TWIST - Failure : TWIST operation failure and does not supply water...
  • Page 31 Back to List  Error-code : 27 E Pantry Damper Heater Error Block ① Disassemble VEG BOX and Pantry ③④ ② Inspect DAMPER CONNECTOR OPEN HEATER ③ Measure the CONNECTOR resistance - Normal : 110~800Ω - Failure : Open & 0 Ω CONNECTOR ①...
  • Page 32 Back to List  Error-code : 33 E Ice Maker(FZ) Pipe Heater Error Block ① Disassemble ICE MAKER . ② Inspect WHITE 2-WIRE CONNECTOR OPEN ③ Measure HEATER - Normal : 60~85Ω - Failure : Open & 0 Ω CONNECTOR ①...
  • Page 33 Back to List  Error-code : 39 E Ice Maker(FF)-Function Error Block Room ① Inspect ICE Heater : No.12(PNK)+13(GRY) ∞ -Normal : 90~110 Ω , Failure : 0 or Ω  Replace ICE MAKER ② Scoop DC Motor / SCOOP Hall IC / Sensor NG ...
  • Page 34 Back to List  Error-code : 40 E Ice Room Fan Motor Error Block Ice Room ① Inspect Ice Room Fan - Inspect contact CONNECTOR No.8~10 Pin/switching ② Inspect Fan Motor FG output : Main PBA CN76 No.6(PNK)+1(GRY) When rotate Fan Normal : DC 2~4V, Failure : DC 2V↓...
  • Page 35 Back to List  Error-code : 41 E Panel ↔ Main PBA Communication ERROR Block CN 50 ① Check R-DOOR UPP CONNECTOR OPEN ② Check PANEL DISPLAY CONNECTOR OPEN ③ Check MAIN PBA CN 50 CONNECTOR OPEN ④ Panel PBA ↔ Check MAIN PBA WIRE OPEN CONNECTOR ※...
  • Page 36 Back to List  Error-code : 61 E Ice Room Drain Heater Open Error Block Ice Room ① Inspect Ice Room Drain DC Heater - Inspect CONNECTOR No.11~12 Pin contact/switching ② Inspection ICE Heater : No.11+12 ∞ - Normal : 50~70 Ω , Failure : 0 or Ω...
  • Page 37 Back to List  Error-code : 65 E Ice Room Heater Open Error Block Ice Room ① Inspect Ice Room DC Heater - Inspect CONNECTOR No.11~12 Pin contact/ Switching ② Inspect ICE Heater : No.11+12 ∞ - Normal : 60~80 Ω , Failure : 0 or Ω...
  • Page 38 Back to List  Error-code : 81~86 E INVERTER COMP Error ① Check if overload by touching COMP. - Operate normally after 8 min in the case of re-operation. CONNECTOR OPEN / INVERTER PBA problem OPEN CHECK  When the COMP is not hot ①...
  • Page 39 (※ Must select “Power Tip 2-5. Inspect cooling power Freeze” first) ※ Do not turn off the power  Measure Self-diagnostic test at “TIP 2-4” Step 1 Touch Display “Energy Saver”+ “Alarm” Key at the same time for 8 sec. - Touch it until “chime”...
  • Page 40 Step 4 (Comp single product operation failure) ① Inspect rotating failure by Comp Coil breaking of wire - Check U(BLU), V(PRP), W(BLK) order Measure U-V, V-W, U-W, resistance Normal : 11~12 Ω ∞ Failure : Open Ω Step 5 (Comp Relay Failure) ①...
  • Page 41 ● Water #2. Symptom : No Water & other(Leak) Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Display is selected “Hold” Block Reason Step Check-1 Check-2 Code Water supplying  Inspect Water External Water Case- problem connection / supply...
  • Page 42 Tip 2-1. Inspect water connection/supplying Check Point Inspect Water supplying failure ※ Before first use and after filter replacement, dispense water for 3 min Step 1 ① Select Water, then check the water dispensing when pressing lever. - When there is no water dispensing Check Step 2 - When the water is dispensing...
  • Page 43 Tip 3-2. Inspect WATER VALVE operation Check Point Inspect WATER VALVE failure Step 1 ① Disassemble the R room CASE VEG. Step 2 ① Disassemble ASSY Valve WHITE 2 Pin Check - Normal part : 350~450 Ω - Failure part : Open or 0 Ω ※...
  • Page 44 Tip 3-3. Inspect Lever & DOOR S/W Check Point Inspect operation of Dispenser Lever & DOOR S/W . Step 1 ① Check the DOOR OPEN ALARM. - When ALARM sounds  Check Step 2 - When ALARM didn’t sound Check Step Step 2 ①...
  • Page 45 Tip 3-4. Inspect WATER HOSE Check Point Inspect WATER HOSE LINE Step 1 ① Disassemble R room DOOR-L UPP COVER ② Inspect WATER HOSE bending ③ Inspect TUBE-FITTING direction changing Water direction ④ Inspect inner TUBE-FITTING SPRING failure Step 2 Door Part Hose disassemble...
  • Page 46 Tip 4-1. Inspect WATER LINE LEAK Check Point Inspect WATER HOSE LINE LEAK Step 1 ① Disassemble the TOP TABLE ② Inspect inserting condition until TUBE-FITTING O-ring Step 2 ① Inspect WATER HOSE SCRATCH  Connect again after cutting the SCRATCH HOSE SCRATCH part ②...
  • Page 47 Tip 4-2. Inspect WATER DISPENSER DRIPPING Check Point Inspect WATER HOSE LINE LEAK Step 1 ① Disassemble the TOP TABLE ② Inspect TUBE-FITTING HOSE - SCRATCH / Less inserting ③ Inspect ASSY CASE FILTER WATER HOSE LINE - HOSE SCRATCH / Less inserting ...
  • Page 48 Tip 4-3. Inspect WATER HOSE NOISE Check Point Inspect WATER HOSE LINE LEAK HOSE Step 1 VIBRATION ① Dispense the water with pushing WATER LEVER. - Inspect Supplying water pressure problem - Inspect CASE-FILTER problem Step 2 ① Check the HOSE quake sound in the backside when operate with pushing WATER LEVER.
  • Page 49 ● DEFROST #1. Symptom : EVAP / ICE ROUTE DEFROST Repair Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate Self-diagnosis test Block Reason Step Check-1 Check-2 Code DEFROST ERROR /  Self-diagnosis test Sensor Wire Main sensor / Display “Energy- Harness...
  • Page 50 Tip 5-2. Inspect R room EVAP DEFROST BUILD ※ Do not Off the power and operate Self-diagnosis test for “TIP 5-1” first.  Must check forced defrost operation after repair defrosting. Step 1 Touch Display ”Energy Saver”+“Alarm” Key at the same time for 8 sec until “DingDong”...
  • Page 51 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP and top + DEFROST SENSOR is consist of ice ② Insert and replace DEFROST SENSOR open. EVAP Top part + Sensor freezing Step 4 (DEFROST SENSOR sensing location problem) ①...
  • Page 52: Inspect F Evap Defrost Build

    Tip 5-3. Inspect F EVAP DEFROST BUILD ※ Operate Self-diagnosis test into “TIP 5-1” without power off.  Must check forced defrost operation after defrosting repair. Step 1 Touch Display ”Energy Saver”+“Alarm” Key for 8 sec at the same time until “DingDong” sound appear.
  • Page 53 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP, Top+ DEFROST SENSOR have ice. ② Inspection and replace DEFROST SENSOR EVAP Top + Sensor Freezing open. Step 4 (DEFROST SENSOR Sensing location problem) ① No freezing on the bottom of EVAP, EVAP top +DEFROST SENSOR part don’t have MOVE Locate...
  • Page 54 Tip 6-1. Inspect ICE ROUTE DEFROST BUILD Step 1 ① Check ICE ROUTE frost with R-DOOR OPEN. - If the frost only on ICE ROUTE, it is no problem because ICE appears during dispensing. Step 2 ( If it freezes until ICE BUCKET bottom) ①...
  • Page 55 ● NOISE #1. Symptom : Water Hose & UNIT NOISE Repair distribution diagram Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate Self-diagnosis test Block Reason Step Check-1 Check-2 Code WATER HOSE  Inspect FILTER CASE Case- Noise (Quake failure) Filter...
  • Page 56 Tip 7-1. Inspect WATER HOSE NOISE Check Point Inspect NOISE when water dispense HOSE Step 1 VIBRATION ① Dispense water with pushing WATER LEVER. - Inspect supplying water pressure problem - Inspect CASE-FILTER problem Step 2 ① Check the hose quake sound at the back during operation of WATER LEVER.
  • Page 57 Tip 8-1. Inspect UNIT NOISE Check Point Inspect UNIT NOISE Step 1 ① Disassemble the back-side of UNIT COVER. Step 2 ① Inspect it with select “Power Freeze” and COMP ON. ② Disassemble the friction part. PIPE + WIRE PIPE + TRAY PIPE + PIPE PIPE + TRAY FAN + WIRE...
  • Page 58 Tip 8-2. Inspect CYCLE NOISE Check Point Inspect NOISE Step 1 ① Disassemble the back-side of UNIT COVER. ② Dryer angle should be level on back-side machinery room. DRYER angle as level DRYER angle Step 2 ① When the “Poo~” “growling” sound occur in the cabinet ②...
  • Page 59 ● COOLING #1. Symptom : WEAK COOLING & TOO COLD Repair Chassis Project Basic Model Type AW1-12 RF263* Direct Ice Maker ※ Operate self-diagnosis test Block Reason Step Check-1 Check-2 Code Inspect F WEAK  Self-diagnosis test Wire Main COOLING Display “Lighting”+ Maker Harness...
  • Page 60 (※ Must select “Power Tip 9-2. Inspect cooling power Freeze” first) ※ Do not off the power  Measure self-diagnosis test inspection on“TIP 2-4” Step 1 Touch Display “Energy Saver”+ “Alarm” Key for 8 sec at the same time. - Touch it until “dingdong” sound occur after all LEDs blink.
  • Page 61 Step 4 (Comp single product operation failure) ① Inspect rotating failure by Comp Coil cutting wire - Check U(BLU), V(PRP), W(BLK) order Measure U-V, V-W, U-W resistance. Normal : 11~12 Ω ∞ Failure: Open Ω Step 5 (Comp Relay failure) ①...
  • Page 62 Tip 9-3. Inspect R EVAP DEFROST BUILD ※ Before power off, operate self-diagnosis test on “TIP 5-1” first.  Must check forced defrost operation after defrost repairing. Step 1 Touch the Display ”Energy Saver”+“Alarm” Key for 8 sec at the same time until “DingDong” sound occur ※...
  • Page 63 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP + DEFROST SENSOR is being ice. ② Inspect and replace DEFROST SENSOR open. EVAP Top+ Sensor freezing Step 4 (DEFROST SENSOR sensing location problem) ① No freezing on the bottom of EVAP, EVAP top SENSOR +DEFROST SENSOR part don’t have freezing 보임...
  • Page 64 Tip 9-4. Inspect F EVAP DEFROST BUILD ※ Operate self-diagnosis test on “TIP 5-1” first without power off.  Must check forced defrost operation after defrost repairing. Step 1 Touch Display ”Energy Saver”+“Alarm” Key for 8sec at the same time until “Ding Dong” sound occur.
  • Page 65 Step 3 (DEFROST SENSOR) ① No freezing on the bottom of EVAP, top+ DEFROST SENSOR are being ice. ② Inspect and replace DEFROST SENSOR EVAP top+ Sensor freezing open. Step 4 (DEFROST SENSOR sensing location problem) ① No freezing on bottom of EVAP, EVAP top + DEFROST SENSOR part don’t have freezing ②...
  • Page 66 Tip 10-1. Inspect R TOO COLD Check Point Inspect COVER DAMPER Step 1 ① Inspect R ICE BUCKET disassemble using - Cool air comes from icemaker to R room ① Inspect Less assemble Ice BUCKET Gasket + ICE BUCKET GAPAdd CLIP - Overcooling on R room with cooling air Leakage ICE BUCKET...
  • Page 67 - 67/65 -...

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