Panasonic Toughbook CF-28 Series Reference Manual page 68

Dealing with Problems
Connecting Peripherals
Your peripheral does not
work (An error occurs
while installing the driver)
Unable to print
The cursor does not move
from mouse operations
The device connected to
the serial port does not
work
E x t e r n a l m o u s e o r
trackball connected to the
external keyboard/mouse
port does not work
A PC Card does not work
You do not know the avail-
able RAM module
The RAM module has not
been recognized
You need to use drivers conforming to the current operating system (version). Some
earlier drivers will no longer work. To confirm the version, select [System] in [Start] -
[Settings] - [Control Panel]. For more information, ask the manufacturer of the driver
in question.
Check the computer-printer connection.
Make sure the printer is on.
Make sure the printer is in the online state.
Make sure paper is in the printer tray and there is no paper jam.
Has the Setup Utility been used to set [Parallel Port] to [Enable] or [Auto].
Depending on the printer, EPP or ECP may not work at times.
Check your mouse connection, then reboot the computer from the keyboard.
From the keyboard, you may choose to press down on
Check the connection.
Confirm that the device driver for the serial port works. Refer to the reference
manual of the device.
Confirm that two mouse devices are not connected, one through the external key-
board/mouse port and the other through the serial port.
Try setting [Touch Pad]/[Touchscreen] to [Disable] in the Setup Utility.
Confirm that [Serial Port] has not been set to [Disable].
Depending on the device, the operable I/O and IRQ may be limited. Try different
I/O and IRQ settings in the Setup Utility.
Try setting [Touch Pad]/[Touchscreen] to [Disable] in the Setup Utility.
In some circumstances, if a PS/2 external mouse with a serial interface conversion
function is connected to the port, it may not operate normally. Try connecting it to
the serial port.
Windows 98
If a switch is made to the Touch Pad mode in Panasonic Hand Writing, any exter-
nal mouse or trackball connecting to the external keyboard/mouse port will not
operate.
Windows 2000
When using the Microsoft Serial BallPoint, if [Microsoft Serial BallPoint] is dis-
played in [Control Panel] - [System] - [Hardware] - [Device Manager] - [Mice and
other pointing devices], double-click [Microsoft Serial BallPoint] and set [Device
usage] to [Use this device].
Make sure the card is properly inserted.
Confirm that the card conforms to the PC Card Standard.
Note that after a driver is installed, the computer must be rebooted.
Check that the proper port settings have been made.
Read the PC Card's manual. Or, you may need to call the manufacturer of the PC
Card.
Try removing / reinserting the PC Card by following the proper procedure.
( page 40)
Windows 2000
Confirm that a driver for Windows 2000 has been installed.
Windows NT
When [Card Executive 2.0 for NT] is not displayed in [Control Panel], install Phoe-
nix Card Executive™ 2.0 for Windows NT
Confirm that a PC Card compatible with Windows NT is being used.
page 41
Make sure the RAM module has been properly inserted.
Use the RAM module that supports the recommended specifications.
(Advanced)
®
.
, then select [Shut Down].
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