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Summary of Contents for Mako Networks Mako 6500-A2
- Page 1 Mako 6500-A2 and A2/3G Product Handbook v1.3...
- Page 2 No portion of this document may be reproduced in any form, or by any means, without prior written permission from Mako Networks Limited. This document should be read in conjunction with the Mako Networks Terms and Conditions available from the Mako Networks website (http://www.makonetworks.com).
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Page 3: Table Of Contents
Table of Contents Introduction ..............................4 About this Product Handbook ............................4 Unpacking and Connection ........................5 Placement ....................................5 What Goes Where ..................................6 Connection sequence ................................7 Additional items required for installation ........................7 Sample connection .................................. 8 Turning on .............................. - Page 4 Congratulations on choosing your Mako 6500 appliance. Your appliance may also be referred to as the Customer Premise Equipment (CPE) or simply Mako. Your Mako is managed remotely by Mako Networks via a web server, using your standard broadband Internet connection and the Mako Networks Central Management System (CMS).
- Page 5 Important: 3G models must be operated in a location that is out of immediate proximity to any person for extensive periods, a safe distance is 20cm or more, see paragraph 7.3 Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 5 of 24...
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Page 6: Connection Sequence
Don’t plug it in unless requested to do so. If in doubt, check with your installer. A 3G capable SIM card, activated and ready for data. Not supplied by Mako Networks. Use the provided ADSL cable to connect your Mako to the appropriate outlet. This could ADSL Port be to a filtered phone jack (filter not supplied) or a dedicated ADSL outlet. -
Page 7: Turning On
Mako. Do not plug this in now, see section 3 Turning on for details on switching your Mako Before getting started, make sure you’ve received an email with your Mako username, access code, and management server URL. You’ll need these later to access the Mako Networks Central Management System. - Page 8 8 office PCs could be connected to both ports using two 5 port switches. In a merchant environment, one network will be reserved for payment terminals. Chapter 3 onward illustrates how to physically connect your Mako to your networks. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 8 of 24...
- Page 9 Note: Allow up to ten minutes for the LINK LED to illuminate and your Mako to be ready for use. DO NOT unplug the power for any reason after first powering up your MAKO for at least 20min after the initial power up. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 9 of 24...
- Page 10 Refer to Chapter 5.2 Diagnosing the Mako 6086-A2 Panel Indicators on page 14 below for details on error messages relayed through these Panel LEDs. When the LINK, WAN and READY LEDs are glowing, your Mako is connected to the Internet and ready for use. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 10 of 24...
- Page 11 If web-browsing services work, then Internet access is functional and all other services should be available. For a detailed list of possible problems and suggested solutions refer to chapter 5 Troubleshooting on page 13. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 11 of 24...
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Page 12: Login
Enter. Click the Customer Login button on the top right of the window. To administer your Mako, Login to the Mako Networks CMS by entering your user name and password and then clicking the Login button. The process is detailed in the CMS Setup and Configuration Guide. - Page 13 • The Web Site is specifically designed to work acceptably over ordinary modem connections, though of course data transfer will be slower than over your ADSL connection. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 13 of 24...
- Page 14 This indicator is unresponsive, i.e. it’s not flashing. This is an indication that there is no • ADSL data activity. Probable Cause The Mako or ASDL cable may be defective. • Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 14 of 24...
- Page 15 Contact your ISP and ask them to check your connection and also ask them to perform a line noise test. • If all of the above fail to resolve the problem contact your reseller. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 15 of 24...
- Page 16 New Zealand Telecoms PTC 273 (ADSL Modem) U.S.A FCC part 68 - pending Environmental Lead Free and RoHS Compliant * 3G Model only. ** Not available on all models. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 16 of 24...
- Page 17 Detailed online traffic reporting - usage, PC, Type and Remote VPN • • Optional PCI DSS compliance and Guardian content filtering • Flexible in orientation – Flat or upright Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 17 of 24...
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Page 18: Radio Interference
IMPORTANT SAFETY INFORMATION! The statement above is a recommendation that the Mako 6500 device is located at a distance of 20cm or more from any person operating in its close proximity. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 18 of 24... -
Page 19: Limited Warranty
MAKO NETWORKS LTD. MAKO this Agreement: shall so advise Purchaser and dispose of such NETWORKS LTD. product in accordance with Purchaser’s instructions on behalf of end-user and at Purchaser’s cost. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 19 of 24... - Page 20 Level 1 Networking and Security Service Provider. This means that you can easily meet the requirements of PCI DSS compliance. As your Mako 6500-A2 features dual networks, the isolated network can be configured to run the compliant PCI DSS network on 2;...
- Page 21 CMS. This analysis gives you the ability to monitor and control your Internet usage, using any Internet communication device from any worldwide location. Simply log onto the Mako Networks website to see how your business’s broadband Internet connection is being used, by whom and whether this was for personal or business use, monitor where PCs on your network have been going and much more.
- Page 22 Last User Change – The last applied user modification to your Mako’s configuration • Firewall Status – Shows whether the firewall is loaded or not • Mako Guardian Status – Shows whether the Content Filter is active or not Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 22 of 24...
- Page 23 DHCP issues, Firewall reloads etc. In this example the 16 (1) refers to the date, day of the month. (2) Refers to the time in 24hr UTC format. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 23 of 24...
- Page 24 Internet communication device from any worldwide location. 3G capable models only. E.g. a laptop/ PC / PDA / smartphone etc. Mako 6500-A2 and A2/3G Product Handbook v.1.2 Page 24 of 24...