Problems Using Your Bt8500 Phone? Follow These Steps - BT BT8500 Quick Setup And User Manual

Help

Problems using your BT8500 phone? Follow these steps

1. Check this guide's contents to see if there's anything that can help.
2. View the full user guide online at bt.com/producthelp.
3. Call us on 0800 145 6789.
Help and advice about text messages on BT lines
1. BT residential customers – call 151 (BT business customers – call 152)
2. Choose option 2
3. When prompted by the fault management service, select option 2
4. Enter your phone number on the handset
5. Wait to speak to a customer adviser.
If you're with another phone service providers (i.e. not BT), please contact their
customer service team.
General sales enquiries
BT residential lines – call 150 (BT business lines – call 152).
If you don't use a BT line, call 0800 800 150 (residential) or 0800 800 152
(business).
Additional handsets
If you'd like to get some more handsets, call us on 0800 145 6789.
Questions about your bill
Please see the phone number shown on your BT bill.
Calls to 0800 numbers made from within the UK mainland network are free. Mobile and international call costs may vary.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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