What happens when you block a number (caller)
You can block a whole number or part of it (e.g. you can block by area codes).
To unblock or allow a blocked number, see page 24-25.
• A caller calling from a blocked number will hear a message telling them that their
call has been blocked.
• You'll see the caller's number (if available) in the Calls list with [Blocked call icon].
This means that
BT Call Guardian is blocking the call without you having to do anything.
Remember: if you've blocked a contact, all the numbers you have for a contact
will also be blocked.
Calls that are always allowed
'Ringback' calls and calls from the operator are always allowed, and you can't
block these using BT Call Guardian.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
BT Call Guardian 23