Motorola HDT101 User Manual page 43

TROUBLESHOOTING
Before calling your service provider, review this troubleshooting section.
This information will help you quickly solve a problem. If your problem
still exists, contact your service provider.
Problem Possible Solution
The LED on
Confirm the power cord is plugged into a functioning
POWER
the front panel does power outlet.
not light up
Press
up.
Determine if the HDT101 is in "standby" mode by
pressing
No picture Verify that all cables are connected properly
(hand-tighten if necessary).
If you are watching TV using your VCR, be sure your
VCR is on.
Verify that the TV is directed to the proper input
source.
Poor picture Verify that all cables are connected properly
(hand-tighten if necessary).
quality
Check the antenna and make sure it is aligned to the
correct direction.
Check the signal's strength and quality. Press
display the i-Banner and review the color bars at the
bottom of the window. If any of the bars are red, adjust
your antenna and try again.
No sound
Confirm that your HDT101's and TV's volume settings
are properly set and not in "mute" mode.
Verify that all cables are connected properly
(hand-tighten if necessary).
Scan the channel again. Press
on-screen menu and select Installation > Manual
Scan.
on the front panel to see if the LED lights
POWER
on the remote control.
STANDBY
MENU
38
to
INFO
to display the