Lenovo ThinkPad P70 User Manual
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Lenovo ThinkPad P70 User Manual

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ThinkPad P70 User Guide

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  • Page 1 ThinkPad P70 User Guide...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix F “Notices” on page 161 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (October 2015) ©...

  • Page 3: Table Of Contents

    ... . . Accessibility and comfort ..Accessing Lenovo programs ..Ergonomic information..
  • Page 4 Problems with the keyboard and other pointing devices ....Calling Lenovo ... . . Problems with the display and multimedia Purchasing additional services .
  • Page 5 Japan notice for ac power cord ..information ... . . Lenovo product service information for Taiwan ....
  • Page 6 ThinkPad P70 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    In addition, computer products contain a coin-sized internal battery that provides power to the system clock even when the computer is unplugged, so the battery safety information applies to all computer products. ThinkPad P70 User Guide...

  • Page 9: Conditions That Require Immediate Action

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 10: Power Cords And Power Adapters

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. viii ThinkPad P70 User Guide...

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Non-Rechargeable Coin-Cell Battery

    • Do not operate your computer or charge the battery near flammable materials or in explosive environments. © Copyright Lenovo 2015...

  • Page 14: Electrical Current Safety Information

    • Do not use your computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed. DANGER Connect and disconnect cables as described in the following procedures when installing, moving, or opening covers on this product or attached devices. ThinkPad P70 User Guide...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. ThinkPad P70 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information to start using the computer.
  • Page 18 TrackPoint pointing device Trackpad with buttons The keyboard contains the Lenovo-unique ThinkPad pointing device. For information about using the ThinkPad pointing device, see “Using the ThinkPad pointing device” on page 25. Color sensor (available on some models) The color sensor enables you to measure and adjust the color accuracy of your displays. For more information, see “Using the color sensor”...

  • Page 19: Left-Side View

    7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 14.

  • Page 20: Right-Side View

    The mini DisplayPort connector of your computer supports audio as well as video streaming. Fan louvers The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling, especially the cooling of the microprocessor. ThinkPad P70 User Guide...
  • Page 21 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 22: Rear View

    LAN. When the yellow indicator blinks, data is being transmitted. Note: If the computer is connected to a docking station, use the Ethernet connector on the docking station instead of the one on the computer. ThinkPad P70 User Guide...

  • Page 23: Bottom View

    Power connector Connect the computer to ac power through the power connector. Bottom view Figure 5. Bottom view Keyboard drainage holes Removable battery Micro-SIM-card slot Fan louvers Docking-station connector Keyboard drainage holes If you accidentally spill water or drink over the keyboard, the keyboard drainage holes can help drain out liquid from your computer.

  • Page 24: Status Indicators

    The indicator in the ThinkPad logo on the computer lid and the indicator in the power button center show the system status of your computer. • Blinks for three times: The computer is initially connected to the power. • On: The computer is on (in normal mode). ThinkPad P70 User Guide...

  • Page 25: Locating Important Product Information

    • Labels for the Windows operating systems Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps the technicians to identify your computer and provide faster service.

  • Page 26: Fcc Id And Ic Certification Number

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-installable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 27: Labels For The Windows Operating Systems

    Note: For the user-installable wireless module, ensure that you use only Lenovo-authorized wireless module for the computer. Otherwise, an error message will be displayed and the computer will beep when you turn on the computer. Labels for the Windows operating systems...
  • Page 28 • Four USB 3.0 connectors (including one Always On USB 3.0 connector) • HDMI connector • Media-card slot • Micro-SIM-card slot (inside the battery compartment) • Mini DisplayPort connector • Serial Ultrabay Enhanced bay (available on some models) ThinkPad P70 User Guide...

  • Page 29: Specifications

    • Smart-card slot (available on some models) • Two Thunderbolt 3 connectors Security features • Fingerprint reader • Security-lock slot Wireless features • Bluetooth • Wireless LAN • Wireless WAN (available on some models) Others • Camera (available on some models) •...

  • Page 30: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 31 • Read how-to- articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. The Lenovo Companion program is filled with exclusive Lenovo content to help you learn more about what you can do with your Lenovo computer.
  • Page 32 Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.
  • Page 33 Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings. (Windows 7 and Windows 10) ® Rescue and Recovery The Rescue and Recovery program is a one-button recovery and restore solution.
  • Page 34 ThinkPad P70 User Guide...

  • Page 35: Chapter 2. Using Your Computer

    • “Using an ExpressCard, a media card, or a smart card” on page 37 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you if there is a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 36 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary. • “Installing a new operating system” on page 65 • “Computer stops responding” on page 91 • “Power problems” on page 103 ThinkPad P70 User Guide...

  • Page 37: Getting Help About The Windows Operating System

    Getting help about the Windows operating system The Windows help information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows help information system, do one of the following: •...
  • Page 38 Function: Open the action center to see your notifications and quick actions. Touch: Swipe in from the left edge. Mouse action: Click the task-view icon on the taskbar. Function: View all your open windows in task view. ThinkPad P70 User Guide...

  • Page 39: Special Keys

    Touch gesture (touch models Description only) Touch: Swipe in from the bottom to top for full-screened app. Mouse action: Move your cursor to the Windows notification area at the bottom of the screen. Function: View the taskbar. Note: The full screen feature is available only on some apps. To open an app in full screen, click on the title bar.
  • Page 40 You can temporarily change the computer display brightness by pressing the two keys. To change the default brightness level, right-click the battery status icon in the Windows notification area. Then click Adjust screen brightness and make changes as desired. • Manages external displays. ThinkPad P70 User Guide...

  • Page 41: Using The Thinkpad Pointing Device

    • Enables or disables the built-in wireless features. • – Windows 7: Opens Control Panel. – Windows 10: Opens the Settings window. • – Windows 7: Opens Windows Search. – Windows 10: Opens the Cortana search box. • Views all the programs that you have opened. •...

  • Page 42: Using The Trackpoint Pointing Device

    To move the pointer on the screen, slide your fingertip over the trackpad in the corresponding direction. The functions of the right-click button , middle-click button , and left-click button correspond to those of the right, middle, and left mouse buttons on a conventional mouse. ThinkPad P70 User Guide...

  • Page 43: Using The Trackpad Touch Gestures

    Using the trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would use a traditional mouse. You also can use the trackpad to perform a variety of touch gestures.

  • Page 44: Customizing The Thinkpad Pointing Device

    The power to run your computer can come either from the battery or from ac power. While you use ac power, the batteries charge automatically. Your computer comes with an ac power adapter and a power cord. • ac power adapter: Converts ac power for notebook computer use. ThinkPad P70 User Guide...

  • Page 45: Using The Battery

    • Power cord: Connects the ac outlet and the ac power adapter. Connecting the ac power adapter To connect the computer to ac power, do the following: Attention: Using an improper power cord might severely damage your computer. Note: Ensure that you perform the actions in the following order: 1.
  • Page 46 • Always use power management features such as power-saving modes. Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 47 Note: If an unauthorized battery is installed, the following message is displayed: “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.”...

  • Page 48: Managing The Battery Power

    Hibernate from the menu displayed. – For Windows 10: Define what the power button does first, and then press the power button to put the computer into hibernation mode. For more information, see “Front view” on page 1. ThinkPad P70 User Guide...

  • Page 49: Connecting To The Network

    If you put your computer into hibernation mode with the wake-up function disabled, the computer does not consume any power. The wake-up function is disabled by default. If you put your computer into hibernation mode with the wake-up function enabled, the computer consumes a small amount of power. To enable the wake-up function, do the following: 1.
  • Page 50 Some ThinkPad notebook computers come with a built-in wireless-WAN card integrated with some wireless-WAN technologies, such as 1xEV-DO, HSPA, 3G, GPRS, or LTE. By using the built-in wireless-WAN card and the configuration utility that comes with your computer, you can establish wireless-WAN connections. ThinkPad P70 User Guide...

  • Page 51: Using The Bluetooth Connection

    Note: The wireless-WAN service is provided by authorized service providers in some countries. Tips for using the wireless-WAN feature To achieve the best connection, use the following guidelines: • Keep your computer away from your body. • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees.

  • Page 52: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs” on page 14. • For Windows 10: Open the Start menu and click Camera from the all apps list.

  • Page 53: Using The Color Sensor

    – Open the Camera app, click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 54 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Removing an ExpressCard, a media card, or a smart card Attention: ThinkPad P70 User Guide...

  • Page 55: Using An External Display

    • Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost. • While transferring data to or from an ExpressCard, a media card, or a smart card, do not put your computer into sleep or hibernation mode before the data transfer is completed; otherwise, your data could become damaged.

  • Page 56: Choosing A Display Mode

    2. Select the display that you want to configure. 3. Change display settings as you want. Note: If you set a higher resolution for the computer display than the external display, only part of the screen can be shown on the external display. ThinkPad P70 User Guide...

  • Page 57: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 58 Depending on the model, your pen might not be installed with a battery. To install an AAAA alkaline battery, do the following: 1. Unscrew the end cap. 2. Insert an AAAA alkaline battery into the battery compartment. 3. Reinstall the end cap. 4. Tighten the end cap. ThinkPad P70 User Guide...

  • Page 59: Thinkpad Workstation Dock

    ThinkPad Workstation Dock Depending on the model, your computer might come with the ThinkPad Workstation Dock (referred to as docking station in this section). Attach your computer to the docking station to expand working capability. Attention: When the computer is attached to a docking station, do not pick up the assembly by taking hold of the computer only.
  • Page 60 Security-lock slot To protect your docking station from theft, lock your docking station to a desk, table, or other non-permanent fixture. Use a security cable lock that fits this security-lock slot. ThinkPad P70 User Guide...

  • Page 61: Attaching The Docking Station To Your Computer

    Attaching the docking station to your computer To attach the docking station to your computer, do the following: 1. Disconnect all cables and devices from the computer. Ensure that the system lock key is in the unlocked position as shown (horizontal). 2.

  • Page 62: Guideline On Connecting Multiple External Displays To The Docking Station

    Guideline on connecting multiple external displays to the docking station Do not use the connectors as shown in the following illustrations at the same time for connecting multiple displays. Otherwise, one of the displays will not work. ThinkPad P70 User Guide...

  • Page 63: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to the accessibility information that outlines our efforts in this area. See “Accessibility information”...

  • Page 64: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 65 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 66 If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. For more information about the location and function of the connectors, see “Locating computer controls, connectors, and indicators” on page 1. ThinkPad P70 User Guide...

  • Page 67: Traveling With Your Computer

    Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 68 If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. ThinkPad P70 User Guide...

  • Page 69: Chapter 5. Security

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 3. Depending on your need, do one of the following: © Copyright Lenovo 2015...

  • Page 70: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 71: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 72 Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. ThinkPad P70 User Guide...

  • Page 73: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the storage drive. You must take your computer to a Lenovo reseller or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 74: Setting The Security Chip

    3. Select Security ➙ Security Chip by using the directional keys. 4. Press Enter. The Security Chip submenu opens. 5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. ThinkPad P70 User Guide...

  • Page 75: Using The Fingerprint Reader

    It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. To enroll your fingerprints, do the following: • For Windows 7 1. Start the fingerprint program. For instructions on how to start the fingerprint program, see “Lenovo programs” on page 14. 2. Enter the Windows password as required.
  • Page 76 To associate your fingerprints with your power-on password and hard disk password, do the following: 1. Turn off and then turn on the computer. 2. When prompted, scan your finger on the fingerprint reader. 3. Enter your power-on password, hard disk password, or both as required. The connection is created. ThinkPad P70 User Guide...
  • Page 77 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 78: Notice On Deleting Data From Your Storage Drive

    For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download the tool.
  • Page 79 Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help information system of your antivirus software.
  • Page 80 ThinkPad P70 User Guide...

  • Page 81: Chapter 6. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 10. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2015...

  • Page 82: Installing The Windows 10 Operating System

    7. After installing the device drivers, apply Windows Update to get the latest modules, for example the security patches. 8. Depending on your preference, install Lenovo programs. For information about Lenovo programs, see “Lenovo programs” on page 14. Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 83: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 84: Main Menu

    (a special network message). If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN is enabled with any power sources. Notes: ThinkPad P70 User Guide...
  • Page 85 Table 2. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option ROM •...
  • Page 86 The action is equivalent to pressing the required key simultaneously with the Fn key. When you press the Fn key twice, the state is locked until you press the Fn key again. ThinkPad P70 User Guide...
  • Page 87 Table 2. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be activated at • Analog (VGA) boot time. This selection • Digital on ThinkPad is effective for boot time, password prompt, and •...
  • Page 88 • Disabled Enable or disable a feature that powers on the system • Enabled when the ac power adapter is attached. If you select Enabled, the system is powered on when the ac power adapter is ThinkPad P70 User Guide...
  • Page 89 Table 2. Config menu items (continued) Menu item Submenu item Value Comments attached. When the system is in hibernate state, the system resumes. If you select Disabled, the system is not powered on nor resumed when the ac power adapter is attached. Beep and Alarm Password Beep •...

  • Page 90: Date And Time Menu

    By default, this is set to Disabled. If you set the supervisor password and enable this function, no one but you can change any items in ThinkPad Setup. ThinkPad P70 User Guide...
  • Page 91 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Password at • Disabled If you select and enable Password at Unattended Boot unattended boot, a password prompt is • Enabled displayed when the computer is turned on, from either a power-off state or hibernation state, by an unattended event such as a Wake on LAN attempt.
  • Page 92 Note: This item is displayed only if you have selected Active or Enabled for the Security Chip option. Intel TXT Feature • Disabled Enable or disable Intel Trusted Execution * Unselectable when Technology. • Enabled Intel PTT is enabled. Notes: ThinkPad P70 User Guide...
  • Page 93 Table 3. Security menu items (continued) Menu item Submenu item Value Comments • This item is displayed only if you have selected Active or Enabled for the Security Chip option. • This is set to disabled when Intel PTT is enabled.
  • Page 94 Reset to Setup Mode platform key and put the system into Setup Mode. You can install your own platform key and customize the Secure Boot signature databases in Setup Mode. Secure Boot mode will be set to Custom Mode. ThinkPad P70 User Guide...

  • Page 95: Startup Menu

    Table 3. Security menu items (continued) Menu item Submenu item Value Comments Restore Factory This option is used to restore all keys and Keys certificates in Secure Boot databases to factory defaults. Any customized Secure Boot settings will be erased, and the default platform key will be re-established along with the original signature databases including certificate for Windows 10 operating system.

  • Page 96: Restart Menu

    If you select Enabled, the boot priority order is locked for your future use. • Enabled Restart menu To exit the ThinkPad Setup program and restart the computer, select Restart from the ThinkPad Setup menu. The following submenu items are displayed: ThinkPad P70 User Guide...

  • Page 97: Updating The Uefi Bios

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 98: Setting Management Features

    Note: You can press the F9 key to restore to the factory default settings. Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if the following requirements are met: ThinkPad P70 User Guide...
  • Page 99 • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A network-management program must be installed on the computer of the network administrator. Chapter 6 Advanced configuration...
  • Page 100 ThinkPad P70 User Guide...

  • Page 101: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 102: Making Sure Device Drivers Are Up-To-Date

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Support Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 103: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 104: Cleaning The Cover Of Your Computer

    Taking care when setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or storage drive.
  • Page 105 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys.
  • Page 106 ThinkPad P70 User Guide...

  • Page 107: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media. You can use the recovery media to restore the storage drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 108: Spills On The Keyboard

    Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced. • Message: 0187: EAIA data access error ThinkPad P70 User Guide...
  • Page 109 Solution: The access to EEPROM is failed. Have the computer serviced. • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. •...

  • Page 110: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

  • Page 111: Networking Problems

    It might be necessary to remove all added memory modules to test the computer with only the factory-installed memory modules, and then reinstall the memory module one at a time to ensure a proper connection. 2. Check for error messages during startup. Follow the appropriate corrective actions for power-on self-test (POST) error messages.

  • Page 112: Bluetooth Problems

    3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. ThinkPad P70 User Guide...

  • Page 113: Problems With The Keyboard And Other Pointing Devices

    • Problem: PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth-enabled device. Solution: The Windows 7 operating system sends PIM items in XML format, but most Bluetooth-enabled devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file through Bluetooth, a PIM item sent from the Windows 7 might be saved as a file with the extension .contact.

  • Page 114: Computer Screen Problems

    – Touch the TrackPoint pointing device or the trackpad, or press a key to exit the screen saver. – Press the power button to resume the computer from sleep or hibernation mode. • Problem: The screen is blank. ThinkPad P70 User Guide...
  • Page 115 Solution: Do the following: – Press the display-mode switching key to bring up the image. – If you are using the ac power adapter, or using the battery and the battery gauge shows that the battery is not depleted, press the brightness-up key to make the screen brighter.

  • Page 116: External Monitor Problems

    7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external monitor serviced. ThinkPad P70 User Guide...

  • Page 117: Audio Problems

    • Problem: The Extend desktop function does not work. Solution: Enable the Extend desktop function. See “Changing display settings” on page 40. • Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display.

  • Page 118: Fingerprint Reader Problems

    If the battery cannot be fully charged in 24 hours, use a new battery. • Problem: The computer shuts down before the battery status icon shows that the battery is empty, or the computer operates after the battery status icon shows that the battery is empty. ThinkPad P70 User Guide...

  • Page 119: Power Problems

    Solution: Discharge and recharge the battery. • Problem: The operating time for a fully charged battery is short. Solution: Discharge and recharge the battery. If your battery operating time is still short, use a new battery. • Problem: The computer does not operate with a fully charged battery. Solution: The surge protector in the battery might be active.
  • Page 120 If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 121: Problems With Drives And Other Storage Drives

    If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The battery discharges slightly while the computer is in hibernation mode. Solution: If the wakeup function is enabled, the computer consumes a small amount of power.

  • Page 122: Problems With Ports And Connectors

    Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. • The computer is securely attached to the docking station. ThinkPad P70 User Guide...

  • Page 123: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 107 • “Recovery overview for the Windows 10 operating system” on page 112 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 124: Performing Backup And Recovery Operations

    This section provides instructions on how to perform a backup operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 125: Using The Rescue And Recovery Workspace

    This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 126: Creating And Using A Rescue Medium

    Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 127: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 86.

  • Page 128: Recovery Overview For The Windows 10 Operating System

    Note: If Settings is not displayed on the Start menu, click All apps and find Settings in the shown list. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Select a desired startup option, and then follow the instructions on the screen. ThinkPad P70 User Guide...

  • Page 129: Recovering Your Operating System If Windows 10 Fails To Start

    Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
  • Page 130 ThinkPad P70 User Guide...

  • Page 131: Chapter 10. Replacing Devices

    Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other...
  • Page 132 “The battery installed is not supported by this system and will not charge. Please replace the battery with the correct Lenovo battery for this system.” Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.

  • Page 133: Installing Or Replacing The Micro Sim Card

    4. Insert a new battery as shown. 5. Lock the battery latch. 6. Turn the computer over again. Connect the computer to ac power. Installing or replacing the micro SIM card Before you start, print these instructions. Read the important safety information first. See “Important safety information”...

  • Page 134: Replacing The Bottom Cover

    2. Remove the removable battery. See “Replacing the removable battery” on page 115. 3. Loosen the screws that secure the bottom cover. 4. Slightly lift the left side of the bottom cover with your finger. Remove the bottom cover in the direction as shown by the arrow. ThinkPad P70 User Guide...

  • Page 135: Replacing The Optical Drive

    5. Install the new bottom cover as shown. Ensure that the latches of the bottom cover are secured under the base cover assembly. 6. Tighten the screws to secure the bottom cover. 7. Install the removable battery. See “Replacing the removable battery” on page 115. 8.

  • Page 136: Replacing The Wireless-Wan Card

    8. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the wireless-WAN card The following information is only for user-installable modules. Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. ThinkPad P70 User Guide...
  • Page 137 Your computer might be equipped with a wireless-WAN card. To replace the wireless-WAN card, do the following: Attention: Before you start installing a wireless-WAN card, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the card. 1.
  • Page 138 7. Align the contact edge of the new wireless-WAN card with the key in the slot. Then carefully insert the new wireless-WAN card into the slot at an angle of about 20 degrees. Pivot the wireless-WAN card downward. 8. Install the screw to secure the wireless-WAN card in place. ThinkPad P70 User Guide...

  • Page 139: Replacing The M.2 Solid-State Drive

    9. Connect the cables to the wireless-WAN card. Ensure that you attach the red cable to the main connector and the blue cable to the auxiliary connector on the wireless-WAN card. 10. Install the bottom cover. See “Replacing the bottom cover” on page 118. 11.
  • Page 140 4. Remove the screw that secures the M.2 solid-state drive. Note: A Mylar film might cover the solid-state drive. To access the solid-state drive, open the film first. 5. Carefully remove the M.2 solid-state drive out of the slot. ThinkPad P70 User Guide...

  • Page 141: Replacing The Keyboard

    6. Align the contact edge of the new M.2 solid-state drive with the key in the slot. Then carefully insert the M.2 solid-state drive into the slot at an angle of about 20 degrees . Pivot the M.2 solid-state drive downward 7.
  • Page 142 5. Turn the computer over and open the display. Slightly push the keyboard in the direction as shown by arrows to release the latches from the keyboard bezel. Lift the keyboard slightly as shown by arrow 6. Put the keyboard on the palm rest as shown and detach the connectors. Remove the keyboard. ThinkPad P70 User Guide...
  • Page 143 Installing the new keyboard To install the new keyboard, do the following: 1. Attach the connectors as shown. 2. Insert the keyboard as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3.

  • Page 144: Replacing The Coin-Cell Battery

    7. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the coin-cell battery Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. ThinkPad P70 User Guide...
  • Page 145 If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substance. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 146 7. Install the new coin-cell battery and attach the connector 8. Install the shielding bracket and secure the screw 9. Install the keyboard. See “Replacing the keyboard” on page 125. ThinkPad P70 User Guide...

  • Page 147: Replacing The Hard Disk Drive Under The Bottom Cover

    10. Install the bottom cover. See “Replacing the bottom cover” on page 118. 11. Install the removable battery. See “Replacing the removable battery” on page 115. 12. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the hard disk drive under the bottom cover Before you start, print these instructions.

  • Page 148: Replacing The Hard Disk Drive In The Serial Ultrabay Enhanced Bay

    3. Remove the bottom cover. See “Replacing the bottom cover” on page 118. 4. Remove the screw and take out the hard-disk-drive adapter that contains the hard disk drive 5. Loosen the screws and open the cover ThinkPad P70 User Guide...
  • Page 149 6. Take out the hard disk drive with bracket as shown. 7. Install the hard disk drive with bracket into the hard-disk-drive adapter. 8. Close the cover. Chapter 10 Replacing devices...
  • Page 150 10. Insert the hard-disk-drive adapter into the bay, and then secure the screw 11. Install the bottom cover. See “Replacing the bottom cover” on page 118. 12. Install the removable battery. See “Replacing the removable battery” on page 115. ThinkPad P70 User Guide...

  • Page 151: Replacing The Memory Module Under The Bottom Cover

    13. Turn the computer over. Connect the ac power adapter and all cables to the computer. Replacing the memory module under the bottom cover Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Increasing memory capacity is an effective way to make programs run faster.

  • Page 152: Replacing The Memory Module Under The Keyboard

    2. Remove the removable battery. See “Replacing the removable battery” on page 115. 3. Remove the bottom cover. See “Replacing the bottom cover” on page 118. 4. Remove the keyboard. See “Replacing the keyboard” on page 125 5. Loosen the screw and remove the shielding bracket ThinkPad P70 User Guide...
  • Page 153 6. Open the latches on both sides of the memory slot at the same time , and then remove the memory module 7. Insert the memory module into the memory slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
  • Page 154 10. Install the bottom cover. See “Replacing the bottom cover” on page 118. 11. Install the removable battery. See “Replacing the removable battery” on page 115. 12. Turn the computer over. Connect the ac power adapter and all cables to the computer. ThinkPad P70 User Guide...

  • Page 155: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 156: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 157: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 158 ThinkPad P70 User Guide...

  • Page 159: Appendix A. Supplemental Information On The Ubuntu Operating System

    Accessing the Lenovo Limited Warranty This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from this Web site. Read the Lenovo Limited Warranty at: http://www.lenovo.com/warranty/llw_02 The LLW also is preinstalled on the computer.
  • Page 160 – 3D graphics – Multiple display • Keyboard – Function keys • Trackpad – Horizontal scrolling – Vertical scrolling • Micro SIM card The following list provides information about components and features that are not supported by Lenovo. ThinkPad P70 User Guide...
  • Page 161 Note: Depending on the model, some of the components and features might not be available on your computer. • Accelerometer • Color sensor • Fingerprint reader • HDMI 5.1 channel • Hybrid Graphic card • Integrated wireless Wide Area Network (WAN) •...
  • Page 162 ThinkPad P70 User Guide...

  • Page 163: Appendix B. Regulatory Information

    Appendix B. Regulatory information The latest compliance information is available at http://www.lenovo.com/compliance. Wireless related information Wireless interoperability Wireless-LAN card is designed to be interoperable with any wireless-LAN product that is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: •...

  • Page 164: Location Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 165: Wireless-Radio Compliance Information

    For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManual Certification related information The following table contains information of the product name, compliance ID, and machine types.

  • Page 166: Export Classification Notice

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 167: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 168: Korea Class B Compliance Statement

    Japan notice for ac power cord The ac power cord shipped with your product can be used only for this specific product. Do not use the ac power cord for other devices. Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

  • Page 169: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 170: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 171: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix C.
  • Page 172 ThinkPad P70 User Guide...

  • Page 173: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 174: China Rohs

    China RoHS ThinkPad P70 User Guide...

  • Page 175: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 176 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad P70 User Guide...

  • Page 177: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 178: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/UserManuals...

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