Toyota 2004 Prius Owner's Manual page 330

Reporting safety defects for
U.S. owners
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Toyota Motor
U.S.A., Inc. (Toll−free:
1−800−331−4331).
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety de-
fect exists in a group of vehicles, it
may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual prob-
lems between you, your dealer, or
Toyota Motor Sales, U.S.A., Inc.
318
To contact NHTSA, you may either
call the Auto Safety Hotline toll−free
at 1−800−424−9393 (or 366−0123
in Washington, D.C. area) or write
to: NHTSA, U.S. Department of
Transportation, Washington, D.C.
Sales, 20590. You can also obtain other
information about motor vehicle
safety from the Hotline.