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Motorola im240 User Manual

Motorola wireless modem user's guide.
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im240 Wireless Modem

User's Guide
for Microsoft
2000, Windows ME
Windows NT
, Windows
Pocket PC 2002, and Pocket PC 2003


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   Summary of Contents for Motorola im240

  • Page 1: Im240 Wireless Modem

    Wireless Modem User’s Guide ® ® ® for Microsoft Windows 2000, Windows ME ® ® Windows NT , Windows Pocket PC 2002, and Pocket PC 2003 @NNTN5927A@ NNTN5927A...
  • Page 3: Table Of Contents

    Wireless Modem... 1 Package Contents ... 1 Supported operating systems... 1 Your account and coverage area ... 1 im240 Wireless Modem Software... 2 Customer Support ... 2 SIM Card ...3 Inserting and Removing a SIM Card ... 3 SIM Card Personal Identification Number (PIN)... 4 Enabling the SIM PIN ...
  • Page 4 Disconnecting from the Internet...17 Data Connectivity ...17 Connecting via Packet Data ...18 Connecting via Circuit Data ...18 Modem Status ...18 Launching the im240 Wireless Modem Dashboard ...18 The im240 Wireless Modem Dashboard Window...19 Common Functionality ...19 Getting Status Information ...20 Status Light...20 Uninstalling Modem Software ...21...
  • Page 5 MOTOROLA LIMITED WARRANTY ...30 Patent and Trademark Information ...33 Index ...34...
  • Page 6: Declaration Of Conformity

    DECLARATION OF CONFORMITY Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920 Hereby declares that the product: Product Name: im240 Model Number: H70UAA9RR1AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section...
  • Page 7 If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 9: Getting Started

    Thank you for purchasing the Motorola im240 Wireless Modem. The im240 Wireless Modem lets you perform important laptop computer or Pocket PC activities, like connecting to the internet. The im240 Wireless Modem offers access to the internet through the iDEN network. Package Contents Your im240 Wireless Modem package contains the following: •...
  • Page 10: Im240 Wireless Modem Software

    Wireless Modem anytime you use it. Before you can use the im240 Wireless Modem, you must install the im240 Wireless Modem software and ensure that your im240 Wireless Modem is configured to use your account. Instructions on completing these steps are provided in the chapters that follow.
  • Page 11: Sim Card

    3 Gently push the SIM card in until it stops moving. To remove the SIM card: 1 Remove the im240 Wireless Modem from your laptop or Pocket PC and turn it over, so that the antenna is at the upper right corner.
  • Page 12: Sim Card Personal Identification Number (pin)

    SIM Card SIM Card Personal Identification Number (PIN) You can enable or disable the SIM PIN by selecting the appropriate radio button: Enabling the SIM PIN When you try to enable the SIM PIN, you are prompted to enter your SIM PIN and verify it.
  • Page 13: Changing The Sim Pin

    Changing the SIM PIN You can change the SIM PIN, selecting Change SIM PIN. The dashboard will prompt you to enter the old SIM PIN, the new SIM PIN, and to verify the new SIM PIN. Note: You can only change the SIM PIN if the SIM PIN is enabled. Disabling the SIM PIN To disable the SIM PIN, you must enter your SIM PIN.
  • Page 14: Modem Setup

    Modem Setup Modem Setup The im240 Wireless Modem Installation and Application Software lets your im240 Wireless Modem transmit data from your laptop or Pocket PC. This software lets you control the wireless modem’s functions. When to Insert the Modem Important: DO NOT INSERT THE WIRELESS MODEM PRIOR TO INSTALLING THE WIRELESS MODEM DRIVER AND DASHBOARD SOFTWARE.
  • Page 15: Preparing The Modem For Setup

    Installing on Windows ME Use these instructions if you are installing onto a laptop running Windows ME. The installation wizard will prompt you to insert the im240 Wireless Modem into the PCMCIA slot. 1 Turn on your laptop and start Windows.
  • Page 16: Installing On Windows Nt

    • When the “Found New Hardware Wizard” window displays, Select the “Install the software automatically” Recommended box, and click Next. • On the next Wizard window highlight the “Motorola im240 PC Card modem” and click next. • When the Wizard has finished you will get a window which states that “The wizard has finished installing the software for the...
  • Page 17 PC configuration. 5 When prompted, users will be required to enter the COM port and the IRQ that will be assigned to the im240 Wireless Modem. To get the next available COM port, go to Control Panel and open Ports.
  • Page 18 OK. 4 The Remote Access Setup window now shows the added COM port. Verify that the im240 Wireless Modem was added to the list of RAS devices, verify that TCP/IP is the only dial out network protocol by clicking Network and then Protocols. Then click Continue.
  • Page 19: Installing On A Pocket Pc

    5 Turn on your laptop and start Windows. 6 After restarting you will be prompted to install the wireless modem. 7 With the SIM card inserted into the im240 Wireless Modem, and the label of the im240 Wireless Modem facing up, carefully insert the im240 Wireless Modem into your laptop card slot.
  • Page 20: Using The Modem

    Wireless Modem icon on your programs desktop. Using the Modem Before using the im240 Wireless Modem, you must insert it into your laptop’s PCMCIA slot or connect it to your Pocket PC’s PCMCIA slot, if available. Then connect the detachable antenna or external antenna.
  • Page 21: Using The Detachable Antenna

    If the SIM PIN requirement for your im240 Wireless Modem is enabled, you will be prompted to enter your SIM PIN now. (See “SIM Card Personal Identification Number (PIN)” on page 4.) Using the Detachable Antenna To use the detachable antenna, follow the diagrams below.
  • Page 22: Turning On The Modem

    Turning on the Modem When you enter the Setup screen, the im240 Wireless Modem will be powered on. The LED on the im240 Wireless Modem will turn red. The red LED is a good indication that things are happening correctly. This ensures an instantaneous response from the SIM Card and Diagnostic sections.
  • Page 23 • Pressing in the upper-left hand corner of the application • Pressing the Change View button in the upper-left hand corner • Selecting ‘View Compact’ from the contextual menu When the user switches to Compact mode, the main window will be shown in Compact mode.
  • Page 24: Internet

    Note: Do not start a data session while the Pocket PC is connected to the host computer and ActiveSync is running. 1 Start im240 Wireless Modem Status on your Pocket PC. To do this, go to the Start button and select Programs. Then tap on the im240 Wireless Modem icon.
  • Page 25: Disconnecting From The Internet

    Right-click the im240 Wireless Modem icon in the system tray. Select Disconnect Pocket PC 1 If the im240 Wireless Modem Dashboard is closed, open it by tapping the im240 Wireless Modem icon located at the bottom right of your screen.
  • Page 26: Connecting Via Packet Data

    Circuit data provides a dedicated connection for transmitting data. The connection is maintained until broken by one of the connected parties. You can use the im240 wireless modem to connect to the internet or to a corporate server using a PPP or dial-up network connection (circuit data).
  • Page 27: The Im240 Wireless Modem Dashboard Window

    The im240 Wireless Modem Dashboard Window You can launch the im240 Wireless Modem Dashboard by: • Double clicking the im240 Wireless Modem desktop icon • Selecting Start > Programs > Motorola > im240 Dashboard The im240 Wireless Modem Dashboard Window...
  • Page 28: Getting Status Information

    Getting Status Information Status Light The LED status light located on the end of the im240 Wireless Modem indicates your service status of your modem. When Using Modem Status im240 Wireless Modem Status Light Flashing Registering.
  • Page 29: Uninstalling Modem Software

    Transmitting or receiving data. Green Uninstalling Modem Software You may want to uninstall the im240 Wireless Modem Installation and Application software. If you do this, you will be unable to use your modem until you reinstall the software. Note: The steps in this procedure may vary slightly depending on your operating system.
  • Page 30: Troubleshooting

    Troubleshooting Troubleshooting Diagnostics You can diagnose both the connection to the network and the modem connection to the computer by selecting ‘Test’ from the Dashboard setup. In the new window, there will be instructional text and fields that show the users IP address and Modem Software Version. From this screen you can start the diagnostic process.
  • Page 31: Registration

    Registration After the diagnostics are completed, the screen refreshes to show what problems were encountered, if any. From here, you can choose to Master Reset the modem, Troubleshoot, or close the diagnostics. If no problems were found, the text should read, “No Problems Found.” Registration If you have significant trouble connecting the modem to either the network or your own computer, call customer service.
  • Page 32: Manually Configuring Im240 Wireless Modem

    Manually Configuring im240 Wireless Modem On Some Tablet PCs it has been noted that the im240 fails to install successfully. The Windows "Found New Hardware Wizard" will report an error message "This device cannot start. (Code 10)". This is due to the OS not being able to assign the IRQ to the modem.
  • Page 33: Safety And General Information

    Portable Radio Product Operation and EME Exposure Your Motorola product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...
  • Page 34 9 kHz and 300 GHz.” "Attachment to Resolution 303 from July 2, 2002." The iM240 modem card has been tested for compliance with FCC / IC RF exposure limits in laptop computer configurations with side PCMCIA...
  • Page 35: Electro Magnetic Interference/compatibility

    The SAR information reported to the FCC includes the FCC-accepted Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
  • Page 36: Medical Devices

    Safety and General Information Medical Devices Pacemakers The Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation of 6 inches (15 cm) be maintained between a wireless modem product and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration.
  • Page 37: Operational Cautions

    Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine.
  • Page 38 AND SOFTWARE PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-Roms or other tangible media and sold for use with these Products ("Software") to be free from...
  • Page 39 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage...
  • Page 40 MOTOROLA LIMITED WARRANTY What will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
  • Page 41 Patent and Trademark Information MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc. All rights reserved. Microsoft, Microsoft Internet Explorer, Windows NT, Windows 2000, Windows XP, Pocket PC 2002, and Pocket PC 2003 are registered trademarks of Microsoft Corporation.
  • Page 42 Index Index Accessories approved 26 safety 30 Antenna detachable, using 13 external, using 13 Circuit Data 18 Circuit data internet, connecting 18 Circuit-switched data description 18 Dashboard compact mode 14 internet, connecting 16 internet, disconnecting 17 status info 20 using 19 EME Exposure 25 Hardware Pocket PC 6...
  • Page 43 EME Exposure 25 medical devices 28 Safety info 25 SIM PIN 2 SIM card personal identification number (PIN) 4 unblocking 5 unlocking 5 SIM PIN disabling 2 enabling 2 Software uninstalling 21 System requirements 6 System requirements 6 Trademark information 33 Troubleshooting diagnostics 22 registration 23...

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  • Lois Feb 11, 2014 04:33:
    Can Windows 7 OS support im240Netel modem