Motorola iM1100 User Manual

Motorola wireless modem user's guide.
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iM1100
TM
for Windows
95,
TM
Windows
98, Windows 2000,
TM
and Windows
NT
User's Guide
@NNTN4180B@
NNTN4180B

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   Summary of Contents for Motorola iM1100

  • Page 1: Wireless Modem

    Wireless Modem for Windows Windows 98, Windows 2000, and Windows User’s Guide @NNTN4180B@ NNTN4180B...

  • Page 2: Customer Support

    For technical support, contact your service provider. Before you call, make a note of the exact problems and error messages you encountered. Additional information for iDEN Wireless Data Services can be found on the Motorola iDEN web site at: http://www.mot.com/iDEN N O T E...

  • Page 3: Table Of Contents

    Wireless Modem. Information for Advanced Users Information for advanced users, including instructions for setting up windows components, reconfiguring modem settings, and setting hyperterminal, can be found on the iM1100 Wireless Modem Installation and Application Software CD-ROM. Table of Contents...

  • Page 4: Declaration Of Conformity

    Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Motorola Inc. 8000 West Sunrise Boulevard, Plantation, FL 333328 USA 1 (800) 453-0920...

  • Page 5: Im1100 Wireless Modem, Im1100 Wireless Modem Hardware

    The iM1100 Wireless Modem offers access to the internet over packet data and circuit data networks. iM1100 WIRELESS MODEM HARDWARE The iM1100 Wireless Modem is inserted in your laptop’s Type II PCMCIA...

  • Page 6

    Handle the antenna with care. Do not remove it or replace it unnecessarily. To move the iM1100 Wireless Modem antenna, rotate it backwards or forwards. To remove the antenna, hold the part of the antenna that joins the modem and gently pull it out of the antenna opening.

  • Page 7

    Figure 2. Replacing SIM Card To remove the SIM card (see Figure 2): 1. Remove the iM1100 Wireless Modem from your laptop and turn it over, so that the antenna is at the upper right corner. 2. Slide the SIM card out of its slot by inserting a ballpoint pen in the slot on the left of the SIM card and gently pushing the SIM card out, to the right.

  • Page 8: Replacing The Battery

    1. Turn the unit over, so that the antenna is at the upper right corner. 2. Gently insert the SIM card with the gold contacts facing down and the clipped corner in the upper right corner. 3. Gently push the SIM card in until it stops moving. Replacing the Battery To remove the battery (see Figure 3): 1.

  • Page 9: Charging The Battery, Status Light

    Wireless Modem Application and Installation Software. Status Light The LED status light located on the front panel of the iM1100 Wireless Modem indicates the service state of your modem. When Using Modem Status Light...

  • Page 10

    Solid Green iM1100 Modem Status In service. Your modem has successfully completed packet data registration. Transmitting or receiving data. iM1100 Modem Battery Status No battery. Fatal error was detected during power-up: Flashstrap Fatal Error or Invalid Battery. Rapid charging. 31%-60% charged.

  • Page 11: Data Connectivity

    DATA CONNECTIVITY Using the iM1100 Wireless Modem enables the following types of data connections: • Packet data: Access the Internet, send and receive e-mail, and transfer small files over the packet data network using standard IP protocols. Packet data transmits packets (blocks) of data at high speed. After the data is transmitted, you can remain connected without being charged for the idle time.

  • Page 12: Setting Up Your Modem

    SETTING UP YOUR MODEM The iM1100 Wireless Modem Application and Installation Software enables your iM1100 Wireless Modem to transmit data from your laptop and enables you to control the modem’s functions. Installation Requirements To install the iM1100 Wireless Modem Application and Installation Software onto your laptop, you need the following: •...

  • Page 13: Preparing The Modem For Setup, When To Insert The Modem

    3. When to Insert the Modem If you are running Windows NT on your laptop, insert the iM1100 Wireless Modem into the PCMCIA slot before powering up your laptop to start the installation. See “Starting the Software Installation” on page 10.

  • Page 14

    To begin installing the iM1100 Wireless Modem Application and Installation Software: 1. If you are running Windows NT on your laptop, insert the iM1100 Wireless Modem into the PCMCIA slot. If you are running Windows 95, Windows 98, or Windows 2000, do not insert the modem now;...

  • Page 15

    Windows 95” on page 11. 3. A window opens instructing you to insert the modem. Insert the iM1100 Wireless Modem into the PCMCIA slot in your laptop. 4. When the welcome window opens, follow the steps in “Completing the Installation” on page 20.

  • Page 16

    3. Choose the Device Manager tab in the System Properties window. 4. Select Modem and click the + to the left of it. This displays a list of modems installed on your laptop. 5. Select Motorola iM1100 PC Card modem.

  • Page 17

    This information appears in the Device status area of the Motorola iM1100 PC Card modem Properties window. 7. Click OK to close the Motorola iM1100 PC Card modem Properties window. 8. In the System Properties window, select Motorola iM1100 PC Card modem.

  • Page 18

    Exit other applications and click Continue. 2. A window opens instructing you to insert the modem. Insert the iM1100 Wireless Modem into the PCMCIA slot in your laptop. 3. When this window opens, click OK: 4. Restart your laptop.

  • Page 19

    Continuing the Installation on Windows NT You must have administrative rights to install on Windows NT. To use the iM1100 Wireless Modem on Windows NT, you must install the iM1100 Wireless Modem on Windows NT and configure Remote Access Service (RAS) for it. RAS enables you to work as though directly connected to a network.

  • Page 20

    5. In the Models area of the Install New Modem window, highlight the Motorola iM1100 Wireless Modem. Then click Next. 6. In the Select Port area of the Install New Modem window, choose an appropriate COM port for the iM1100 Wireless Modem. Click Next...

  • Page 21

    7. A Modem Setup window opens informing you that you will need to restart your system before you can use the modem. Click OK. 8. The Install New Modem window appears indicating that your modem has been installed successfully. Click Finish. Setting Up Your Modem...

  • Page 22

    9. The Network control panel opens. In the Network window, select the Services tab. Within the Services tab, select Remote Access Service. Click Properties 10. The Remote Access Setup window opens. Click Add.. If a modem is already installed on the same COM port as the <Emphasis>i85<Emphasis>s phone Wireless Modem, choose an alternate COM port for the <Emphasis>i85<Emphasis>s phone.

  • Page 23

    OK. 12. The Remote Access Setup window now shows the added COM port. Verify that the iM1100 Wireless Modem was added to the list of RAS devices, verify that TCP/IP is the only dial out network protocol. Then click Continue.

  • Page 24: Completing The Installation

    5. A window opens asking you if you want to create a shortcut for the iM1100 Wireless Modem Status Applet on your desktop. Click Yes to create this shortcut. 6. The Setup Complete window opens. If you do not wish to view the ReadMe file, uncheck the checked box.

  • Page 25

    1. Double-click the My Computer icon on your desktop. 2. Double-click the Dial-Up Networking icon in the My Computer window. 3. In the Dial-Up Networking window, right-click the iM1100 icon and choose Properties. 4. The iM1100 window opens. Select Motorola iM1100 PC Card Modem from the Connect using: drop-down list and click Configure.

  • Page 26

    5. The Motorola iM1100 PC Card Modem Properties window opens. Make sure that the value shown for Maximum Speed is 19200. If a different value is shown, select 19200 from the drop-down list. 6. Click OK. 7. Click OK again.

  • Page 27

    Setting Up Your Modem 3. The iM1100 window opens. Select Motorola iM1100 PC Card Modem from the Connect using: area and click Configure.

  • Page 28

    5. Click OK. Setting the Modem Speed on Windows NT 1. Double-click the My Computer icon on your desktop. 2. Double-click the Dial-Up Networking icon in the My Computer window. 3. Select iM1100 from the Phonebook Entry to Dial drop-down list.

  • Page 29

    5. The Edit Phonebook Entry window opens. Choose the Basic tab. In the Dial using: field, select Motorola iM1100 PC Card Modem from the drop-down list. Click Configure. 6. The Modem Configuration window opens. Select a value of 19200 from the Initial speed (bps): drop-down list.Click OK.

  • Page 30: Using The Modem

    8. Click Close. USING THE MODEM Before using the iM1100 Wireless Modem, you must insert it in your laptop’s PCMCIA slot. If the SIM PIN requirement for your modem is enabled, you will be prompted to enter your SIM PIN now. (See “SIM Card Personal Identification Number (PIN)”...

  • Page 31

    Connecting to the Internet via Packet Data To connect the iM1100 Wireless Modem to the internet or an intranet: 1. Start the iM1100 Wireless Modem Status Applet on your laptop. To do this, form the Start button, select Programs > Motorola iM1100 Wireless Modem Applet >...

  • Page 32: Disconnecting From The Internet, When You Are Connected

    Disconnecting from the Internet To disconnect your modem’s connection: 1. If the iM1100 Packet Data Service window is not open, open it by clicking on the iM1100 Wireless Modem icon on your taskbar, or click the desktop icon. 2. Close the window, or do the following: Right-click in the iM1100 Packet Data Service window or choose Mode from the iM1100 Packet Data Service window’s menu bar and then choose Disconnect...

  • Page 33

    When your modem is connected to the network, you can use it to view and read your Text Messages. To view your Text Messages: • If the iM1100 Packet Data Service window is not open, open it by clicking on the iM1100 Wireless Modem icon on your taskbar, or click the desktop icon.

  • Page 34

    To change the length of the inactivity period or turn off the Inactivation Timer: 1. Right-click on the iM1100 Wireless Modem icon on your taskbar (see page 26) and choose Properties. 2. Click Update Timer Settings. The Timer Setting window opens.

  • Page 35: Running Applications Over Packet Data

    Connecting to the Internet via Circuit Data Before attempting to use your iM1100 Wireless Modem to connect to the internet via circuit data, contact your Internet Service Provider (ISP) for specific instructions on setting up a modem to access their server.

  • Page 36: Getting Status Information

    The iM1100 Packet Data Connection window will provide you the following information about your current connection baud rate, duration, bytes received, and bytes sent. To display the iM1100 Packet Data Connection window, click the iM1100 Wireless Modem software icon located on the taskbar (see page 26). Bytes count includes: •...

  • Page 37

    Using the iM1100 Packet Data Service Window The Packet Data Service window provides modem function information and connection details when connected. To display the iM1100 Packet Data Service window click on the iM1100 Wireless Modem icon. The iM1100 Packet Data Service window displays the following information: •...

  • Page 38: Status Icons

    Status Icons These status icons appear in the body of the iDEN Packet Data Service window: Icon 3456 Mode Option Use the Mode option on the menu bar to choose how much information that is displayed in the window and to disconnect from the network: •...

  • Page 39: Setup Options

    • Advanced mode displays technical information about service provider, signal strength, and the number of kilobytes sent and received for the current packet data session. This is mainly used by customer care personnel for troubleshooting purposes. The following additional information is displayed in Advanced Mode and is typically used for troubleshooting: Carrier The hexadecimal equivalent for the service...

  • Page 40

    Diagnostics Options Use the Setup options to view and change information about your server. • Check Host enables you to view and change information about your host computer: • The IP host of the IP server you are using. • The ping waiting time, which is the amount of time the modem waits between attempts to contact your server.

  • Page 41: Sim Card Personal Identification Number (pin)

    To disable the SIM PIN requirement: 1. Right-click on the iM1100 Wireless Modem icon on your taskbar (see page 26) and choose Properties. 2. The Motorola iM11000 Modem window opens. To disable the SIM PIN requirement, uncheck Enable SIM Card.

  • Page 42: Changing The Sim Pin

    To enable the SIM PIN requirement: 1. Right-click on the iM1100 Wireless Modem icon on your taskbar (see page 26) and choose Properties. 2. The Motorola iM1100 Modem window opens. To enable the SIM PIN requirement, check Enable SIM Card.

  • Page 43

    6. Enter a new 4- to 8-digit SIM PIN in the New SIM PIN: field. Enter it again in the Confirm New SIM PIN: field. 7. Click OK. 8. Remove your iM1100 Wireless Modem from the PCMCIA slot in your laptop and insert it again. SIM Card Personal Identification Number (PIN)

  • Page 44: Uninstalling Modem Software

    To uninstall the iM1100 Wireless Modem Application and Installation Software: 1. Begin with the iM1100 Wireless Modem in the PCMCIA slot in your laptop. 2. From your Start button, choose Settings > Control Panel > Modems. 3. The Phone And Modem Options window opens. Select the Modems tab.

  • Page 45: Accessories

    9. When you restart your laptop, a window opens asking you if you want to remove all components of the iM1100 Wireless Modem Application and Installation Software. Click Yes. If this window does not appear, you can uninstall the iM1100 Wireless Modem Application and Installation Software by selecting Start >...

  • Page 46: Safety And General Information, Rf Operational Characteristics, Portable Radio Product Operation And Eme Exposure

    PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE Your Motorola radio product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy (EME): •...

  • Page 47: Antenna Care

    PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE To assure optimal radio product performance and make sure human exposure to radio frequency electromagnetic energy is within the guidelines set forth in the above standards, always adhere to the following procedures: Antenna Care Use only the supplied or an approved replacement antenna.

  • Page 48

    Approved Accessories For a list of approved Motorola accessories, call 1-800-453-0920, visit our website at www.mot.com/iden or look in the accessory section of this manual. THIS RADIO PRODUCT MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless radio product is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S.

  • Page 49: Medical Devices, Hearing Aids, Other Medical Devices

    Electro Magnetic Interference/Compatibility NOTE: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

  • Page 50: Use While Driving

    Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please: • Give full attention to driving and to the road •...

  • Page 51: Operational Warnings, Potentially Explosive Atmospheres

    Operational Warnings W A R N I N G For Vehicles with an Air Bag Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.

  • Page 52: Operational Cautions

    Operational Cautions C a u t i o n Antennas Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals.

  • Page 53

    Operational Cautions If the radio product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product.

  • Page 54: Accessory Safety Information

    Accessory Safety Information IMPORTANT: SAVE THESE ACCESSORY SAFETY INSTRUCTIONS • Before using any battery or battery charger, read all the instructions for and cautionary markings on (1) the battery, (2) the battery charger, which may include a separate wall-mounted power supply or transformer, and (3) the radio product using the battery.

  • Page 55

    • Do not operate any battery charger if it has received a sharp blow, has been dropped, or has been damaged in any way; take it to a qualified service technician. • Do not disassemble a battery charger; take it to a qualified service technician when service or repair is required.

  • Page 56: Limited Warranty Motorola Communication Products

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 57

    Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.

  • Page 58

    Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service...

  • Page 59

    Limited Warranty Motorola Communication Products VI. PATENT AND SOFTWARE PROVISIONS: MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts...

  • Page 60: Limited Warranty Motorola Communication Products (international)

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 61

    Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.

  • Page 62

    V. PATENT AND SOFTWARE PROVISIONS: MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a patent, and Motorola will pay those costs and damages finally...

  • Page 63

    MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof.

  • Page 64

    80% of rated capacity, or b. the battery develops leakage. MOTOROLA, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 65

    Product. MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty.

  • Page 66

    Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You can also call MOTOROLA at 1-800-453-0920 for warranty service location information. IV. WHAT THIS WARRANTY DOES NOT COVER: a. Defects or damage resulting from use of the Product in other than its normal and customary manner.

  • Page 67

    Product or parts infringe a United States or Canada patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such suit which...

  • Page 68

    MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof.

  • Page 69: Patent And Trademark Information

    Patent and Trademark Information Patent and Trademark Information MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are ® © trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. 2001 Motorola, Inc. All rights reserved.

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