Troubleshooting Guide - Jenn-Air JDB9600CWX User Instructions

Troubleshooting Guide

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher
itself. The following information may help you with a dishwasher problem without involving a repair pro-
fessional.
Problem
1. Door may not be properly latched.
2. Unit may not be turned on.
3. Unit not reset or previous cycle not completed.
4. Delay start engaged.
Dishwasher does
5. Interruption of electrical power supply to dishwasher or
not start
blown fuse.
6. The door may have been closed without first selecting a
cycle.
7. Water supply may not be turned on.
Dishwasher 1. Default factory settings alert the customer that the
beeping (end of cycle is complete by beeping. This feature can be
cycle signal) deacti vated if so desired.
2. Water connection is lost.
Display does not 1. A fuse may have been blown or circuit breaker tripped.
illuminate or 2. Door not closed or latched.
console lights are Note: For models with controls on top of the door, the
not on dis play only illuminate when the door is opened and
con trols are visible.
Dishwasher seems 1. Incoming water is not warm enough.
to run a long time 2. Cycle time can vary due to soil and water conditions.
3. Rinse agent dispenser is empty.
4. Dishwasher connected to cold water supply.
Note: Refer to "wash cycle information" section in this
manual for typical cycle lengths.
Dishes are not 1. Spray arm movement obstructed.
getting clean 2. Spray arm nozzles clogged.
enough 3. Improper use of detergents.
4. Filters could be clogged.
5. Dishes are nested or loaded too close together.
6. Selected wash cycle is not suitable for food soil
condi tions.
Dishes are not 1. Rinse agent dispenser is empty.
getting dry enough 2. Improper loading of dishes.
3. Selected cycle does not include drying.
Note: Plastic or Teflon do not typically dry as well as other
items due to their inherent properties.
Cause Action
1. Shut the door completely.
2. Press the main power switch to turn unit on.
3. To reset, refer to "cancelling or changing cycle" in this
manual.
4. To reset, refer to "delay start" section in this manual.
5. Check circuit breaker.
6. Select a cycle and close the door.
7. Check and turn on water supply.
1. To adjust the volume or deactivate, refer to the "cycle
completion signal" section in this manual.
2. Check and turn on water supply.
1. Check the fuse or circuit breaker box and replace the fuse
or reset the breaker if necessary.
2. Ensure door is properly latched and completely closed.
1. Before starting a cycle, run hot water faucet at the sink
closest to the dishwasher.
2. Sensors in the dishwasher automatically increase the
cycle time to ensure a good wash when heavy soil is
detected.
3. Add rinse agent.
4. Verify dishwasher is connected to hot water supply
plumbing.
1. Ensure that spray arm movement is not blocked by hand
rotating spray arms before starting cycle.
2. Remove the spray arms and clean according to the "care
and maintenance" section of the manual.
3. Increase or decrease detergent depending on the water
hardness (refer to Table 1).
4. Clean the filters according to the "care and maintenance"
section of the manual.
5. Rearrange load such that water spray can reach all items
in the dishwasher - see "loading the dishwasher" section of
the manual.
6. Refer to "wash cycle information" section of the manual.
1. Add rinse agent - the use of rinse agent improves drying.
2. Rearrange load to ensure items are not nesting (see
"loading the dishwasher" section of the manual).
3. Rinse and Hold setting does not include drying.
Note: Sanitize option and Intensive Drying feature also
improve drying performance.
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