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AFTER-SALES SERVICE
Before calling the After-Sales Service:
1.
See if you can solve the problem yourself with the help of the suggestions given in the
"Troubleshooting guide".
2.
Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-sales Service.
Always specify:
•
a brief description of the fault;
•
the type and exact model of the oven;
•
the service number (number after the word Service on the rating plate), located on the right hand
edge of the oven cavity (visible when the oven door is open). The service number is also indicated
on the guarantee booklet;
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original
spare parts will be used and repairs carried out correctly).
CLEANING
WARNING
Oven exterior
IMPORTANT: do not use corrosive or abrasive detergents. If any of these products accidentally
comes into contact with the appliance, clean immediately with a damp Microfibre cloth.
•
Clean the surfaces with a damp Microfibre cloth. If it is very dirty, add a few drops of washing up
detergent to the water. Finish off with a dry cloth.
Oven interior: STARCLEAN™ cleaning cycle
IMPORTANT: Do not use corrosive or abrasive detergents. Do not use abrasive sponges, metal
scrapers or scouring pads different from the sponge provided. Their use could eventually ruin the
enamelled surfaces. Only use non-abrasive sponges to clean the door glass.
The cavity of this oven is coated with a special formula enamel (nickel-free) enabling easily cleaning using
just water and the cellulose cloth provided. The cellulose cloth is washable and reusable until worn, and
can be purchased from the Customer Care Service. Washing the cloth in a washing-machine and drying it
in a dryer is inadvisable.
STARCLEAN™ cleaning cycle
To keep the oven in best condition, carry out the STARCLEAN™ cleaning cycle after each use. The cycle
takes 35 minutes, including a cooling stage, and must be carried out as follows:
1.
Proceed with oven cold.
2.
Wet the cellulose cloth provided under running water and wring it out so that it does not drip.
3.
Open the oven door and remove the enamelled accessories.
4.
Cover the bottom of the oven completely with the cellulose cloth.
5.
Distribute 350 ml of water evenly on the cellulose cloth. A smaller or greater amount of water could
compromise proper functioning of the cycle.
6.
Close the oven door.
7.
Select the symbol
8.
Press button
to confirm the choice and start the cleaning cycle. To prevent steam coming out,
do not open the door during the cycle.
9.
At the end of the cycle, remove the cellulose cloth and eliminate any residual water in the oven.
-
Never use steam cleaning equipment.
-
Only clean the oven when it is cool to the touch.
-
Disconnect the appliance from the power supply.
with the functions knob: the word STARCLEAN™ appears on the display.
EN5
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