Jenn-Air JFX2897DRM User Instructions page 30

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PROBLEM
POSSIBLE CAUSES
The water and ice
The refrigerator is not connected to a
dispenser will not
water supply or the water supply
operate properly
shutoff valve is not turned on.
There is a kink in the water source line. A kink in the water line can reduce water flow from the water
The refrigerator has just been installed. Flush and fill the water system. See "Water and Ice Dispensers."
The water pressure to the house is not
at or above 35 psi (241 kPa).
A reverse osmosis water filtration
system is connected to your cold
water supply.
The water filter may be clogged.
The water filter is installed incorrectly.
The refrigerator door or freezer drawer
is not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin or
ice is blocking the ice delivery chute.
The ice dispenser
Crushed ice is blocking the ice delivery
jams while
chute.
dispensing crushed
ice
Water is leaking or
The glass was not held under the
dripping from the
dispenser long enough.
dispenser system
NOTE: A few drops of
water after dispensing
is normal.
Water continues to
The refrigerator has just been installed. Flushing the water system removes the air from the lines which
drip from the
dispenser beyond
the first few drops.
The water filter was recently installed
or replaced.
Water is leaking
The water line connections were not
from the back of the
fully tightened.
refrigerator
Recently removed the doors and did
not fully tighten water line connection
Water from the
Water from the dispenser is chilled to
dispenser is warm
50°F (10°C).
The refrigerator has just been installed. Allow 24 hours after installation for the water supply to cool
A large amount of water was recently
dispensed.
Water has not been recently
dispensed.
The refrigerator is not connected to a
cold water pipe.
30
SOLUTIONS
Connect the refrigerator to the water supply and turn the water
shutoff valve fully open.
dispenser and result in hollow or irregular shaped ice. Straighten the
water source line.
The water pressure to the house determines the flow from the
dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration system can decrease water
pressure. See "Water Supply Requirements."
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced. See "Water
Filtration System."
Remove the water filter and reinstall. See "Water Filtration System."
Close the door or drawer firmly. If it does not close completely, see
"The doors will not close completely."
Make sure the water dispenser wire/tube assembly has been properly
reconnected at the top of the refrigerator door. See "Remove and
Replace Refrigerator Doors."
Remove the ice clogging the storage bin and delivery chute, using a
plastic utensil if necessary. Clean the ice delivery chute and the
bottom of the ice storage bin using a warm, damp cloth, then dry
both thoroughly. To avoid clogging and to maintain a fresh supply of
ice, empty the storage bin and clean both the storage bin and
delivery chute every 2 weeks.
Switch from crushed ice to cubed ice to clear the ice dispenser. Then
switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after releasing the
dispenser lever.
causes the water dispenser to drip. Flush the water system.
See "Water and Ice Dispensers."
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See "Water and Ice Dispensers."
See "Connecting the Water."
See "Remove and Replace Refrigerator Doors."
This is normal.
completely.
Allow 3 hours for the water supply to cool completely.
The first glass of water may not be cool. Discard the first glass of
water dispensed.
Make sure the refrigerator is connected to a cold water pipe. See
"Water Supply Requirements."

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